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2009 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2009 Nissan Murano are substantially higher than the model-year median of 110.

About this comparison →

When problems were reported

Mileage at the reported incident

526 reports with mileage · 109 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports4 fire reports13 injury reports

Service Brakes complaints

253 reports
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90,200 miles · Oct 11, 2017
Service Brakes

MY CAR JUST HIT 90K MILES AND I WAS DRIVING ON THE FREEWAY WHEN TRAFFIC SUDDENLY STOPPED. I TRIED TO QUICKLY STOP BUT MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND THE CAR WAS HARDLY SLOWING DOWN. AFTER NEARLY HITTING THE CARS IN FRONT OF ME, I WAS ABLE TO SWERVE INTO THE NEXT LANE. THE BRAKES WERE MUSHY AFTER THAT BUT THEY…

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MY CAR JUST HIT 90K MILES AND I WAS DRIVING ON THE FREEWAY WHEN TRAFFIC SUDDENLY STOPPED. I TRIED TO QUICKLY STOP BUT MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND THE CAR WAS HARDLY SLOWING DOWN. AFTER NEARLY HITTING THE CARS IN FRONT OF ME, I WAS ABLE TO SWERVE INTO THE NEXT LANE. THE BRAKES WERE MUSHY AFTER THAT BUT THEY SLOWED THE CAR A BIT MORE. NISSAN DID A BRAKE FLUSH BUT THE SAME PROBLEM HAPPENED A WEEK LATER WHEN I WENT OVER A BUMP. THE ABS KICKED IN AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. MY NISSAN DEALER CLAIMS THEY'VE NEVER HEARD OF THIS PROBLEM. I THINK IT'S A RECALL BASED ON THE NUMBER OF CASES I'VE READ ONLINE.

NHTSA ODI #11032911

76,000 miles · Oct 11, 2017
Service Brakes

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A CLICKING NOISE. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLAC…

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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A CLICKING NOISE. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LECKNER NISSAN (6570 AMHERST AVE, SPRINGFIELD, VA 22150) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #11032897

77,000 miles · Oct 9, 2017
Service Brakes

VEHICLE LOOSES BRAKE PRESSURE FREQUENTLY ALMOST CAUSING ACCIDENT. BRAKES RETURN TO NORMAL AFTER 15-20 MINUTES IDLE STATE. CAR MECHANIC UNABLE TO DIAGNOSE PROBLEM. THIS HAS HAPPENED TWO TIMES AND LUCKILY THE CAR WAS ENTERING A PARKING LOT SO SPEED WAS VERY SLOW.REALLY WORRIED ABOUT DRIVING THIS CAR ON HIGHWAY. CALLED DEALER SERV…

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VEHICLE LOOSES BRAKE PRESSURE FREQUENTLY ALMOST CAUSING ACCIDENT. BRAKES RETURN TO NORMAL AFTER 15-20 MINUTES IDLE STATE. CAR MECHANIC UNABLE TO DIAGNOSE PROBLEM. THIS HAS HAPPENED TWO TIMES AND LUCKILY THE CAR WAS ENTERING A PARKING LOT SO SPEED WAS VERY SLOW.REALLY WORRIED ABOUT DRIVING THIS CAR ON HIGHWAY. CALLED DEALER SERVICE AND THEY SAID IT WOULD TAKE ~ $3000 TO FIX A PROBLEM HOWEVER THE FIX IS NOT GUARANTEED. READING FROM OTHER FORUMS, PROBLEM RETURNS EVEN AFTER APPLYING FIX TO ABS. BACK IN 05/17,

NHTSA ODI #11032601

175,000 miles · Oct 7, 2017
Air BagsService Brakes

THE AIR BAG LIGHT IS ON FOR NO REASON. THE BRAKES GO TO THE FLOOR EVERY NOW AND THEN FOR NOW REASON WHEN APPLYING THE BRAKES SLOWLY. WHEN IS HAPPENS IT TAKES A WHILE TO STOP.

NHTSA ODI #11032181

103,431 miles · Sep 30, 2017
Service Brakes

AFTER DRIVING OVER TWO BUMPS / RIDGES IN THE ROAD CAUSED BY LANE RESURFACING PROCESS, I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, AND PROVIDE NO STOPPING POWER. I HAD TO PUMP THE BRAKES SEVERAL TIMES TO SLOW DOWN IN ORDER TO TURN INTO THE PARKING LOT AT WORK. WHEN SLOWING DOWN TO TURN INTO A PARKING SPOT, THE BRAKE PED…

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AFTER DRIVING OVER TWO BUMPS / RIDGES IN THE ROAD CAUSED BY LANE RESURFACING PROCESS, I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, AND PROVIDE NO STOPPING POWER. I HAD TO PUMP THE BRAKES SEVERAL TIMES TO SLOW DOWN IN ORDER TO TURN INTO THE PARKING LOT AT WORK. WHEN SLOWING DOWN TO TURN INTO A PARKING SPOT, THE BRAKE PEDAL AGAIN WENT TO THE FLOOR, AND I AGAIN HAD TO PUMP THE BRAKE PEDAL IN ORDER TO SLOW AND STOP THE CAR. I RETURNED TO THE VEHICLE APPROXIMATELY FIVE HOURS LATER AND STARTED THE VEHICLE TO GO HOME. UPON DEPRESSING THE BRAKE PEDAL AFTER STARTING THE CAR, THE PEDAL WET TO THE FLOOR AGAIN. I AGAIN, HAD TO PUMP THE BRAKE PEDAL TO BUILD PRESSURE. I DECIDED TO DRIVE HOME, APPROXIMATELY 13 MILES, AWARE THAT I WOULD NEED TO DEPRESS THE BRAKE PEDAL FREQUENTLY TO ENSURE THE BRAKE SYSTEM HAD THE NEEDED PRESSURE TO SLOW DOWN AND/OR STOP. THE SUBSEQUENT DRIVE HOME WAS UNEVENTFUL. THE VEHICLE WAS PURCHASED NEW IN 2009 AND HAS 103, 431 MILES ON IT.

NHTSA ODI #11030682

100,000 miles · Sep 25, 2017
Service Brakes

DRIVING ALONG HIT HARD BUMP WENT TO APPLY THE BRAKES & PEDDLE WENT TO THE FLOOR. ON ANOTHER OCCASION THE BRAKES DID THE SAME THING. I HAD THE MASTER CYLINDER REPLACED THINKING THAT WOULD CORRECT THE PROBLEM. THE PROBLEM CONTINUES TO EXIST. I HAVE HEARD THAT THE PROBLEM EXISTS IN OTHER OWNERS CARS.

NHTSA ODI #11025404

90,000 miles · Sep 22, 2017
Service Brakes

DURING THE WINTER I WAS DRIVING ABOUT 15MPH AND ATTEMPTED TO STOP ON AN ICY ROAD. SINCE THEN, MY BRAKE PEDAL IS COMPLETELY SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR IN ORDER FOR ME TO SLOW DOWN OR COME TO A STOP. I HAVE HAD MY BREAK PADS AND ROTORS REPLACED, AS WELL AS A NEW MASTER CYLINDER INSTALLED. NOTHING HAS SOLVED MY ISS…

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DURING THE WINTER I WAS DRIVING ABOUT 15MPH AND ATTEMPTED TO STOP ON AN ICY ROAD. SINCE THEN, MY BRAKE PEDAL IS COMPLETELY SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR IN ORDER FOR ME TO SLOW DOWN OR COME TO A STOP. I HAVE HAD MY BREAK PADS AND ROTORS REPLACED, AS WELL AS A NEW MASTER CYLINDER INSTALLED. NOTHING HAS SOLVED MY ISSUE OF HAVING A SOFT PEDAL. THIS IS REALLY SCARY ON THE HIGHWAY AND I HAVE THREE CHILDREN TO DRIVE AROUND. I HAVE REACHED OUT TO NISSAN CORPORATE WHO TOLD ME THAT UNLESS THERE WAS A RECALL, THEY WILL NOT HELP ME. I ASKED THEM TO SEND ME A NOTICE IN WRITING STATING THAT THEY ARE NOT WILLING TO HELP FOR MY RECORDS. I AM PRAYING FOR MY SAFETY AND THE SAFETY OF MY CHILDREN, THAT NHTSA DOES SOMETHING ABOUT THIS AND SOON. NISSAN HAS BEEN NEGLIGENT AND UNAPOLOGETIC.

NHTSA ODI #11025053

50,200 miles · Sep 19, 2017
Service Brakes

I WAS ON THE ROAD WITH TRAFFIC AND THE VEHICLES IN FRONT WERE BREAKING. AS I TRIED TO BREAK MY BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS NOT STOPPING MY VEHICLE. I ALMOST RAN INTO THE BACK OF THE VEHICLE IN FRONT OF ME, WHICH IF MY BREAKING SYSTEM DID NOT FAIL I WOULD HAVE HAD PLENTY OF TIME TO STOP. TOOK MY VEHICLE INT…

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I WAS ON THE ROAD WITH TRAFFIC AND THE VEHICLES IN FRONT WERE BREAKING. AS I TRIED TO BREAK MY BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS NOT STOPPING MY VEHICLE. I ALMOST RAN INTO THE BACK OF THE VEHICLE IN FRONT OF ME, WHICH IF MY BREAKING SYSTEM DID NOT FAIL I WOULD HAVE HAD PLENTY OF TIME TO STOP. TOOK MY VEHICLE INTO THE NISSAN DEALERSHIP AND THEY TOLD ME THAT IT WAS THE ABS ACTUATOR AND MASTER CYLINDER. WAITING TO HEAR BACK FROM THE REGIONAL CONSUMER AFFAIRS SPECIALIST AT NISSAN OF NORTH AMERICA.

NHTSA ODI #11024172

104,000 miles · Sep 12, 2017
Service Brakes

IN DECEMBER 2016 I HIT A BUMP AND LOST ALL BRAKE PRESSURE. TOOK CAR IN TO NISSAN DEALER AND THEY SAID THE "SEAL" WAS BAD AND REPLACED THE MASTER CYLINDER. TODAY, ON MY WAY TO WORK HIT A BUMP AND AGAIN LOST ALL BRAKE PRESSURE!!! PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THIS IS A MAJOR SAFETY HAZZARD. I'M TAKING THE CAR BACK …

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IN DECEMBER 2016 I HIT A BUMP AND LOST ALL BRAKE PRESSURE. TOOK CAR IN TO NISSAN DEALER AND THEY SAID THE "SEAL" WAS BAD AND REPLACED THE MASTER CYLINDER. TODAY, ON MY WAY TO WORK HIT A BUMP AND AGAIN LOST ALL BRAKE PRESSURE!!! PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THIS IS A MAJOR SAFETY HAZZARD. I'M TAKING THE CAR BACK TO DEALERSHIP FIRST THING IN THE MORNING. THIS IS RIDICULOUS.IN MAY 2017 YOU (THE NHTSA) OPENED AN INVESTIGATION ABOUT THESE COMPLAINTS BUT WHAT HAS BEEN DONE???? NOTHING!! THIS PROBLEM IS PUTTING MY LIFE IN DANGER AS WELL AS EVERYONE ELSE DRIVING ON THE HIGHWAYS!!

NHTSA ODI #11022806

Mileage unknown · Sep 2, 2017
Service Brakes

I WAS DRIVING ON A RAINY DAY AND THERE WERE SOME BUMPS ON THE ROAD. AS I APPROACHED A STOP SIGN I PRESSED THE BRAKE PEDAL. THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND MY VEHICLE WOULD NOT STOP. I LIFTED MY FOOT AND PRESSED AGAIN AND IT REGAINED A LITTLE BIT OF PRESSURE, BUT NOT ENOUGH TO STOP. THANKFULLY THE INTERSECTION WA…

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I WAS DRIVING ON A RAINY DAY AND THERE WERE SOME BUMPS ON THE ROAD. AS I APPROACHED A STOP SIGN I PRESSED THE BRAKE PEDAL. THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND MY VEHICLE WOULD NOT STOP. I LIFTED MY FOOT AND PRESSED AGAIN AND IT REGAINED A LITTLE BIT OF PRESSURE, BUT NOT ENOUGH TO STOP. THANKFULLY THE INTERSECTION WAS CLEAR. I PULLED OVER TO THE SHOULDER OF THE ROAD AND COASTED UNTIL MY VEHICLE FINALLY STOPPED. MY BRAKES EVENTUALLY WENT BACK TO SEMI NORMAL, BUT THIS HAS HAPPEND A COUPLE OF TIMES SINCE THEN AS WELL. IT SEEMS TO HAPPEN MOST OFTEN IF THERE IS WATER ON THE ROAD OR IF I HIT A POTHOLE, OR BUMP IN THE ROAD.

NHTSA ODI #11021176

Official recalls

4

18V916000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Dec 19, 2018

Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Consequence & remedy

Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.

09V393000 · Tires:pressure Monitoring And Regulating Systems

Oct 5, 2009

NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.

Consequence & remedy

Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.

Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.

08V521000 · Air Bags; Electrical System:software

Oct 7, 2008

NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).

Consequence & remedy

Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

Additional source detail variants (2)

Electrical System:software

NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).

Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

Air Bags

NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).

Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

08V066000 · Air Bags

Feb 12, 2008

NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.

Consequence & remedy

Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA18001 · Extended Braking Distances

Opened Apr 18, 2018 · Closed Jan 17, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.

PE17002 · Extended Braking Distances

Opened May 3, 2017 · Closed May 4, 2018

Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.

Additional source detail variants (3)

Service Brakes, Air:antilock:control Unit/module

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.

Service Brakes, Air:antilock

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.

Service Brakes

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.