TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILE…
Read full complaint
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,060.
NHTSA ODI #10492108
65,000 miles · Dec 6, 2012
Air BagsTires
SUPPLEMENTAL AIR BAG WARNING LIGHT WILL NOT TURN OFF, ALSO PASSENGER AIR BAG STATUS LIGHT REMAINS LIT EVEN WITH ADULT RIDING IN PASSENGER SEAT. AIR BAG SAFETY SHOULD NOT FAIL ON A CAR EVER. TPMS LIGHT WILL NOT TURN OFF WITH TIRES INFLATED AT PROPER PRESSURE. *TR
NHTSA ODI #10487614
51,000 miles · Sep 10, 2012
Air Bags
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE PASSENGER AIR BAG LIGHT ILLUMINATED. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 08V521000 (AIR BAG). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN …
Read full complaint
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE PASSENGER AIR BAG LIGHT ILLUMINATED. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 08V521000 (AIR BAG). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 51,000. UPDATED 10/17/12 *CN UPDATED 10/24/2012 *JS
NHTSA ODI #10474527
79,000 miles · Apr 28, 2012
Air Bags
THE OCCUPANT SENSOR FAILED WHICH DISABLES THE ENTIRE AIRBAG SYSTEM. *TR
NHTSA ODI #10456757
44,500 miles · Mar 20, 2012
Air Bags
DASHBOARD AIR BAG WARNING LIGHT BEGAN FLASHING. SUBSEQUENT TRIP TO THE DEALER DIAGNOSED A DEFECTIVE PASSENGER SEAT SENSOR, WHICH IS BUILT IN TO THE SEAT BOTTOM, SO THE ENTIRE UNIT MUST BE REPLACED. ALTHOUGH I HAD PURCHASED AN EXTENDED WARRANTY, THAT PART WAS NOT COVERED AND THE SEAT BOTTOM MUST BE REPLACED AS IT IS A SAFETY IS…
Read full complaint
DASHBOARD AIR BAG WARNING LIGHT BEGAN FLASHING. SUBSEQUENT TRIP TO THE DEALER DIAGNOSED A DEFECTIVE PASSENGER SEAT SENSOR, WHICH IS BUILT IN TO THE SEAT BOTTOM, SO THE ENTIRE UNIT MUST BE REPLACED. ALTHOUGH I HAD PURCHASED AN EXTENDED WARRANTY, THAT PART WAS NOT COVERED AND THE SEAT BOTTOM MUST BE REPLACED AS IT IS A SAFETY ISSUE. FORWARDED A REQUEST FOR ASSISTANCE TO NISSAN USA, AND THE JURY IS STILL OUT ON THAT MOVE. THERE HAVE BEEN VERY FEW PASSENGERS IN THAT AUTOMOBILE, WITH THE GREAT MAJORITY OF THE MILES ON THE CAR BEING DRIVER ONLY MILES. *KB
NHTSA ODI #10452462
48,868 miles · Mar 3, 2012
Air Bags
ON APPROX. 10 JAN 2012 THE AIRBAG LIGHT ON THE DASH BEGAN FLASHING. I MADE AN APPOINTMENT WITH JOHN LEE NISSAN TO HAVE IT CHECKED AND SERVICED. AFTER RESEARCHING THE CODES THE DEALER DETERMINED THE AIR BAG SENSOR IN THE PASSENGER SEAT CUSHION FAILED. THE SENSOR IS BUILT INTO THE SEAT CUSHION THEREFORE REQUIRING A NEW SEAT. THE V…
Read full complaint
ON APPROX. 10 JAN 2012 THE AIRBAG LIGHT ON THE DASH BEGAN FLASHING. I MADE AN APPOINTMENT WITH JOHN LEE NISSAN TO HAVE IT CHECKED AND SERVICED. AFTER RESEARCHING THE CODES THE DEALER DETERMINED THE AIR BAG SENSOR IN THE PASSENGER SEAT CUSHION FAILED. THE SENSOR IS BUILT INTO THE SEAT CUSHION THEREFORE REQUIRING A NEW SEAT. THE VEHICLE IS OUT OF WARRANTY SO I OPENED A CASE WITH NISSAN CONSUMER AFFAIRS (NCA). FILE # 7357731. THE SERVICE MANGER AT JOHN LEE NISSAN SENT HIS REPORT TO NCA WITH HIS DETERMINATION THAT GIVEN THE FAILURE IS A DIRECT RESULT OF ENGINEERING AND A SAFETY CONCERN FOR THE PUBLIC, NCA SHOULD COVER THE COST OF REPAIRS. NISSAN HAS HAD VIN SPECIFIC RECALLS FOR SEAT-SEATBELT-AIRBAG COMPONENTS IN 2009. SEE RECALL INFORMATION LISTED BELOW. I POINTED OUT TO THE DEALER AND TO NCA THE LISTED RECALL BUT THEY INFORMED ME IT DID NOT INCLUDE MY VIN. AFTER NUMEROUS CONVERSATIONS WITH [XXX]AT NCA HE ALSO FELT THE REPAIR SHOULD BE COVERED BY NISSAN. HE WAS NOT ABLE TO MAKE A DECISION DUE TO THE CASE BEING ELEVATED TO A HIGHER TEAR WITHIN NCA. NCA HAS DENIED THE CLAIM. RELEASE: NISSAN NORTH AMERICA, INC. 20081007 COMPONENT: SUMMERY NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU). CONSEQUENCES: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH. NISSAN NORTH AMERICA, INC. 20081007. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10450142
18,900 miles · Dec 3, 2010
Air Bags
I WAS DRIVING LAST NIGHT AND MY AIR BAG SENSOR STARTED BLINKING IN THE DASH FOR NO APPARENT REASON. LESS THEN 6 MONTHS AGO I HAD THE SAME ISSUE. I CONTACTED THE DEALERSHIP AND NISSAN CONSUMER AFFAIRS TO INFORM THEM OF THE PROBLEM. THEY HAD MY CAR FOR ALMOST A MONTH AND I THOUGHT IT HAD BEEN FIXED. THIS IS THE SECOND TIME FOR…
Read full complaint
I WAS DRIVING LAST NIGHT AND MY AIR BAG SENSOR STARTED BLINKING IN THE DASH FOR NO APPARENT REASON. LESS THEN 6 MONTHS AGO I HAD THE SAME ISSUE. I CONTACTED THE DEALERSHIP AND NISSAN CONSUMER AFFAIRS TO INFORM THEM OF THE PROBLEM. THEY HAD MY CAR FOR ALMOST A MONTH AND I THOUGHT IT HAD BEEN FIXED. THIS IS THE SECOND TIME FOR THIS ISSUE TO OCCUR. I DO NOT IN ANYWAY FEEL SAFE IN THIS CAR. IT GOES BACK TO THE DEALERSHIP TO BE REPAIRED AGAIN AND I WANT IT PERMANENTLY FIXED. I DON'T KNOW THE EQUIPMENT DETAILS SO YOU'LL HAVE TO CHECK WITH NISSAN. I HAD TO PUT SOMETHING IN ORDER TO PROCEED WITH COMPLAINT. *TR
NHTSA ODI #10369096
26,000 miles · Apr 17, 2010
Air BagsCrashInjury
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) YOUR MESSAGE HAS BEEN SENT. <> THANK YOU. WE WILL RESPOND TO YOUR QUESTION AS SOON AS POSSIBLE. THE DETAILS OF YOUR MESSAGE ARE BELOW. PLEASE PRINT THIS PAGE FOR YOUR RECORDS. YOUR CONTACT INFORMATION [XXX] YOUR MES…
Read full complaint
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) YOUR MESSAGE HAS BEEN SENT. <> THANK YOU. WE WILL RESPOND TO YOUR QUESTION AS SOON AS POSSIBLE. THE DETAILS OF YOUR MESSAGE ARE BELOW. PLEASE PRINT THIS PAGE FOR YOUR RECORDS. YOUR CONTACT INFORMATION [XXX] YOUR MESSAGE MESSAGE: I WAS IN AN AUTO ACCIDENT AT 0730/4-16-2010 AND I HIT ANOTHER CAR AND MY SPEED WAS LEGAL AT 55MPH AND AT INPACT THE AIR BAG DID NOT DEPLOY. DID I BUY A LEMON, I WAS WEARING MY SEATBELTS, BUT IF I NEEDED AN AIRBAG THE ONE IN MY MURANO DID NOT WORK, WAS THERE A RECALL ON AIRBAGS IN THE 2009 MURANOS.?? DO I NEED TO CONTACT THE DEPT OF TRANPORTATION AND REPORT THIS INFRACTION TO THEM. IF YOU NEED TO CHECK THE CAR IT IS AT CROUSE AUTO BODY IN ELKTON 410-398-9420. MR CROUSE AS WELL AS MARYLAND STATE POLICE MADE AWARE OF THE FACT THAT AIRBAG DID NOT DEPLOY. LEMON OR DEFECTIVE? YOU TELL ME. I AM VERY DISAPPOINTED IN THE WAY THAT THIS CAR. *TR
NHTSA ODI #10326154
Mileage unknown · Mar 12, 2010
Air BagsElectrical System
2009 NISSAN MURANO WITH AIRBAG MALFUNCTION. *TGW THE CONSUMER FOUND 2 RECALLS RELATED TO THE PROBLEM SHE EXPERIENCED. RECALL 08V066000 AND 08V521000. *JB
NHTSA ODI #10316524
7,000 miles · Jul 8, 2009
Air Bags
I PURCHASED A NEW 2009 NISSAN MURANO IN JANUARY OF 2009. AFTER 5 MONTHS OF USE AND 7000 MILES THE VEHICLE'S AIRBAG LIGHT CAME ON. THE VEHICLE WAS SENT TO THE SERVICE DEPARTMENT AND NO PROBLEM COULD NOT BE LOCATED AND THE LIGHT WAS RESET. ABOUT TWO WEEKS LATER THE LIGHT CAME ON AGAIN AND AN ADDITIONAL PASSENGER SIDE AIRBAG LIG…
Read full complaint
I PURCHASED A NEW 2009 NISSAN MURANO IN JANUARY OF 2009. AFTER 5 MONTHS OF USE AND 7000 MILES THE VEHICLE'S AIRBAG LIGHT CAME ON. THE VEHICLE WAS SENT TO THE SERVICE DEPARTMENT AND NO PROBLEM COULD NOT BE LOCATED AND THE LIGHT WAS RESET. ABOUT TWO WEEKS LATER THE LIGHT CAME ON AGAIN AND AN ADDITIONAL PASSENGER SIDE AIRBAG LIGHT CAME ON. WE RETURNED THE VEHICLE TO THE DEALERSHIP FOR SERVICE AND WE TOLD THE PART WAS ON A NATIONAL BACK ORDER AND IT COULD TAKE SEVERAL DAYS TO 6 MONTHS FOR THE PART TO COME IN. EVEN IF THIS WAS THE PART THAT NEEDED TO BE REPLACED. THE DEALERSHIP THINKS THIS WILL TAKE CARE OF THE PROBLEM BUT CANNOT GUARANTEE IT WILL WORK. THE NATURE OF THIS MALFUNCTION AND THE UNAVAILABILITY OF PARTS FOR REPAIR MIGHT CAUSE PROBLEMS FOR OTHER CONSUMERS. *TR
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
2009 Nissan Murano Problems, Complaints & Recalls | Skip That Year
Illustration