NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
91 reportsClear category filterMileage unknown · Sep 27, 2018
Air Bags
THE PASSENGER AIRBAG LIGHT FLASHES CONSTANTLY WHILE THE CAR IS RUNNING AND BEING DRIVEN. TOOK IT TO A LOCAL NISSAN DEALER WHO TOLD ME THE ENTIRE BOTTOM CUSHION WOULD HAVE TO BE REPLACED AT A COST OF $4000. IT'S THE SAME PROBLEM OTHER MURANO'S ARE HAVING, BUT MY CARS VIN NUMBER WASN'T ON THE RECALL LIST, SO THIS WOULD BE AN OUT…
Read full complaint
THE PASSENGER AIRBAG LIGHT FLASHES CONSTANTLY WHILE THE CAR IS RUNNING AND BEING DRIVEN. TOOK IT TO A LOCAL NISSAN DEALER WHO TOLD ME THE ENTIRE BOTTOM CUSHION WOULD HAVE TO BE REPLACED AT A COST OF $4000. IT'S THE SAME PROBLEM OTHER MURANO'S ARE HAVING, BUT MY CARS VIN NUMBER WASN'T ON THE RECALL LIST, SO THIS WOULD BE AN OUT OF POCKET EXPENSE. I WAS TOLD THEY COULD TURN THE FLASHING INDICATOR OFF, BUT THE PASSENGER AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT. NISSAN KNOWS THIS IS A PROBLEM WITH SEVERAL 2009 MURANO'S BUT REFUSES TO ADDRESS THE PROBLEM BY ADDING IT TO THE RECALL LIST. IT IS UNIMAGINABLE AND UNACCEPTABLE THAT NISSAN WILL ALLOW THE AIRBAG LIGHT TO BE TURNED OFF KNOWING THE AIRBAG WILL NOT DEPLOY PROPERLY AND RISK SEVERE INJURY, OR POSSIBLE LOSS OF LIFE RATHER THAN MAKE THIS A RECALL FIX. ALSO THE CAR ONLY HAS 58000 MILES ON IT.
NHTSA ODI #11132003
150,000 miles · Aug 17, 2018
Air Bags
MURANO RECALL HAS BEEN ISSUED FOR OTHER 2009 MURANOS FOR OCS SENSOR ISSUE. AIRBAG LIGHT WAS TRIGGERED (STAYS FLASHING AFTER VEHICLE HAS BEEN STARTED STATIONARY & IN MOTION) & CODE B1032 CAME UP AT NISSAN DEALER. I WAS INFORMED THAT MY VIN WASN'T INCLUDED IN RECALL, DESPITE IT BEING SAME TRIGGER, YEAR, MAKE & MODEL RECALLED. I RE…
Read full complaint
MURANO RECALL HAS BEEN ISSUED FOR OTHER 2009 MURANOS FOR OCS SENSOR ISSUE. AIRBAG LIGHT WAS TRIGGERED (STAYS FLASHING AFTER VEHICLE HAS BEEN STARTED STATIONARY & IN MOTION) & CODE B1032 CAME UP AT NISSAN DEALER. I WAS INFORMED THAT MY VIN WASN'T INCLUDED IN RECALL, DESPITE IT BEING SAME TRIGGER, YEAR, MAKE & MODEL RECALLED. I REQUESTED INFO ON HOW CLOSE IN MANUFACTURING TO THE RECALLED VEHICLES MINE IS & WAS INFORMED THAT INFO ISN'T KNOWN. THAT INFO IS TRACKED SOMEWHERE & THAT'S HOW RECALLS ARE ISSUED. TO GET THIS REPAIRED WOULD COST ME OVER $2.500 (PER ESTIMATE ON RECORD). HOW DO I GET THIS INVESTIGATED SO MINE CAN BE INCLUDED AS IT IS THE SAME YEAR, MAKE, MODEL & ISSUE INVOLVED IN RECALL?
NHTSA ODI #11120614
Mileage unknown · Aug 15, 2018
Air Bags
AIR BAG CONTROL UNIT/OCS SYSTEM FAILURE. ACCORDING TO RECALL #08V521000, THERE IS A HISTORY WITH PROBLEMS WITH MY MAKE & MODEL OF VEHICLE. I HAVE BEEN TO THE DEALERSHIP TO TRY TO RESOLVE THIS ISSUE REPEATEDLY AND WHILE THEY TURN OFF THE DASHBOARD LIGHT ILLUMINATING THE PROBLEM, IT SIMPLY ILLUMINATES AGAIN IN A FEW DAYS. NOW T…
Read full complaint
AIR BAG CONTROL UNIT/OCS SYSTEM FAILURE. ACCORDING TO RECALL #08V521000, THERE IS A HISTORY WITH PROBLEMS WITH MY MAKE & MODEL OF VEHICLE. I HAVE BEEN TO THE DEALERSHIP TO TRY TO RESOLVE THIS ISSUE REPEATEDLY AND WHILE THEY TURN OFF THE DASHBOARD LIGHT ILLUMINATING THE PROBLEM, IT SIMPLY ILLUMINATES AGAIN IN A FEW DAYS. NOW THEY TELL ME I NEED TO PURCHASE A NEW SEAT CUSHION AT A COST OF ALMOST $5,000. MY VIN IS NOT SHOWING UP IN THE RECALL NOTICE BUT THIS IS EXACTLY THE PROBLEM THAT I AM HAVING WITH MY CAR. I CAN PROVIDE A PICTURE OF THE AIRBAG MALFUNCTION LIGHT ON THE DASHBOARD, IF YOU NEED IT.
NHTSA ODI #11120183
89,000 miles · Aug 1, 2018
Air Bags
THE AIRS BAGS ITS OFF ,DIDNT WORK
NHTSA ODI #11115265
57,028 miles · Jul 13, 2018
Air Bags
PASSENGER AIRBAG LIGHT BLINKS CONSTANTLY.
NHTSA ODI #11111144
70,795 miles · Jun 25, 2018
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR WAS FLASHING. THE VEHICLE WAS TAKEN TO THE DEALER (GERI LYNN NISSAN, 1772 MARTIN LUTHER KING BLVD, HOUMA, LA 70360, (985) 219-1111) WHERE IT WAS DIAGNOSED THAT THE WEIGHT SENSOR AND VARISTOR NEEDED TO BE REPLACED. THE…
Read full complaint
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR WAS FLASHING. THE VEHICLE WAS TAKEN TO THE DEALER (GERI LYNN NISSAN, 1772 MARTIN LUTHER KING BLVD, HOUMA, LA 70360, (985) 219-1111) WHERE IT WAS DIAGNOSED THAT THE WEIGHT SENSOR AND VARISTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) AND 08V066000 (AIR BAGS); HOWEVER, THE CONTACT FELT THAT THE VEHICLE WAS EXHIBITING FAILURES RELATED TO ONE OR BOTH OF THE RECALL CAMPAIGNS. THE MANUFACTURER ALSO ISSUED ONE TSB FOR THE AIR BAGS AND THREE TSBS FOR THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED DID NOT REPAIR DUE TO REPAIR COST OF $2,150.00. TECH FOUND CODE B108OCS. UPDATED 10/12/18*JB
NHTSA ODI #11103779
82,000 miles · May 21, 2018
Air BagsService BrakesCrash
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY MILLER …
Read full complaint
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY MILLER NISSAN, 2400 WEST 104TH AVE, DENVER, CO 80234) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE RESERVOIR CAP AND A DIFFERENT TYPE OF BRAKE FLUID WERE NEEDED. THE VEHICLE WAS AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT IT WAS A SAFETY ISSUE THAT WOULD BE SENT TO A THIRD PARTY. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
NHTSA ODI #11097112
197,000 miles · May 19, 2018
Air BagsEnginePower Train
WELL LETS START WITH THE ENGINE STALLING AND NOT BEING ABLE TO GET ON THE HIGHWAY CAUSE THE ENGINE LACKS THE POWER TO EVEN MOVE. THE RIGHT PASSENGER SIDE AIR BAG LIGHT KEEPS FLASING NO MATTER WHAT IT DOES'NT GO OFF.THERE IS A RATTLING NOISE COMING FROM THE REAR RIGHT SIDE UNDER THE CARRIAGE. THE LEFT REAR TIRE IT LOBSIDED AND WH…
Read full complaint
WELL LETS START WITH THE ENGINE STALLING AND NOT BEING ABLE TO GET ON THE HIGHWAY CAUSE THE ENGINE LACKS THE POWER TO EVEN MOVE. THE RIGHT PASSENGER SIDE AIR BAG LIGHT KEEPS FLASING NO MATTER WHAT IT DOES'NT GO OFF.THERE IS A RATTLING NOISE COMING FROM THE REAR RIGHT SIDE UNDER THE CARRIAGE. THE LEFT REAR TIRE IT LOBSIDED AND WHEN IT RAINS THE REAR OF THE CAR FEELS LIKE ITS ON ICE AND SWAYS SIDE TO SIDE IT'S AN ACCIDENT WAITING TO HAPPEN THE TIRE SENSOR LIGHT NEVER GOES OFF EVEN IF YOU INFLATE TO PROPER RANGE AND DONT GET ME STARTED ON THE TRANSMISSION SLIPPING HOPE THAT SOME ONE IN YOUR COMPANY DOES SOMETHING ABOUT THESE ISSUES BEFORE SOMEONE GETS SERIOUSLY HURT YOU MAY END UP IN COURT FIX THEM BEFORE SOME ONE GETS HURT....ALL THIS IN MOTION. STREET AND HIGHWAY. DOCUMENTATION YES THE WHOLE CAR IS DOCUMENTATION.
NHTSA ODI #11096813
47,000 miles · Apr 27, 2018
Air Bags
MY AIRBAG LIGHT ON THE DASH IS FLASHING. INDICATING THAT THE AIRBAG SYSTEM MAYBE FAULTY NISSAN WANTS $120. FOR A DIAGNOSTIC TEST OF THE SYSTEM. THIS CAR IS A 2009 MURANO AND ONLY 47,000. MILES NO ACCIDENT OR ANYTHING TO CAUSE THE LIGHT TO GO ON. IN ALL MY YEARS AND CARS I HAVE NEVER HAD A AIRBAG LIGHT GO ON FOR NO REASON.
NHTSA ODI #11090420
67,000 miles · Feb 26, 2018
Air Bags
AT 67000 MILES THE AIRBAG LIGHT BEGAN FLASHING . TOOK IT TO DEALER FOR INSPECTION, PAID $100 FOR INSPECTION AND THEY FOUND CODE B1018 FOR AIRBAG CONTROL MODULE FAILURE AND QUOTED 1449.32 +TAX TO CORRECT THE PROBLEM. SPOKE WITH NISSAN CUSTOMER CARE AND WAS ASSIGNED CASE NO. 29877528 ON 2-17-2018. ON 2-20-2018 WAS CONTACTED AND …
Read full complaint
AT 67000 MILES THE AIRBAG LIGHT BEGAN FLASHING . TOOK IT TO DEALER FOR INSPECTION, PAID $100 FOR INSPECTION AND THEY FOUND CODE B1018 FOR AIRBAG CONTROL MODULE FAILURE AND QUOTED 1449.32 +TAX TO CORRECT THE PROBLEM. SPOKE WITH NISSAN CUSTOMER CARE AND WAS ASSIGNED CASE NO. 29877528 ON 2-17-2018. ON 2-20-2018 WAS CONTACTED AND TOLD SINCE OUT OF WARRANTY PERIOD, THEY WOULD DO NOTHING TO CORRECT THE PROBLEM. I KNOW THERE WERE RECALLS FOR THIS PROBLEM IN THE PAST, BUT THEY WOULD NOT LISTEN. THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY AND THIS IS A SAFETY PROBLEM.
NHTSA ODI #11074942
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Illustration