2005 Nissan Murano

IN MID JAN, 2013 I NOTICED THAT AFTER LOCKING WITH THE KEY FOB, THE FRONT DOOR REMAINED UNLOCKED, AND WOULD NOT LOCK FROM INSIDE THE CAR WITH EITHER THE INDIVIDUAL LOCK CONTROL OR THE WHOLE CAR LOCK CONTROL. THE ONLY WAY TO LOCK THE DOOR IS WITH YOUR KEY, FROM THE OUTSIDE. IN THE EVENT OF AN ACCIDENT YOU DO NOT HAVE THE ADDED SAFETY OF A LOCKED DRIVERS DOOR. ALL OTHER DOORS ARE OPERATING CORRECTLY AT THIS TIME. THE WEB SEEMS TO BE FILLED WITH OTHER PROBLEMS LIKE THIS AND I WONDER IF THEY REALIZE THE DANGER THEY FACE WHEN ALL DOORS ARE NOT LOCKED IN THE EVENT OF AN ACCIDENT. *TR

THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BRACKET FRACTURED AND THE SEAT ROCKED FROM SIDE TO SIDE. THE DEALER WAS NOTIFIED WHO STATED THAT THE SEAT BRACKET WOULD HAVE TO BE REPLACED. THE SEAT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. MW

I PURCHASED MY MURANO IN JAN 2013, THE INCIDENT OCCURRED IN MARCH 2013. MY HUSBAND AND I WERE DRIVING LAST SUNDAY. AS HE WAS APPROACHING A STOP SIGN WE HEARD A LOUD 'POP' UNDER THE DRIVER'S SEAT, WE THOUGHT IT WAS A SPRING OR SOMETHING. UPON GETTING HOME HE DISCOVERED THAT THE REAR LEFT BRACKET OF THE DRIVER'S SEAT HAD BROKEN. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY TOLD ME TO CALL NISSAN NORTH AMERICA (800-NISSAN-1). I FILED A CLAIM AND THEY CALLED ME BACK TO INFORM ME THAT THEY WOULD BE UNABLE TO REPLACE THE SEAT FRAME BECAUSE THE CAR IS BEYOND FACTORY WARRANTY. THE DEALERSHIP QUOTED ME $1000 TO REPLACE THE BROKEN BAR. I BOUGHT THE MURANO WHEN I WAS 9 MONTHS PREGNANT, IN FACT, I HAD MY SON A WEEK AFTER BUYING THE VEHICLE. MY HUSBAND WANTED ME TO BE IN A BIGGER CAR, A SAFER CAR FOR ME AND MY NEWBORN. I'M UPSET THAT THE SEAT BROKE, IN MY MIND THERE ARE TWO THINGS IN A CAR THAT SHOULD NEVER BREAK: THE SEATS AND THE SEATBELTS, BUT I'M DISAPPOINTED THAT NISSAN IS NOT TAKING CARE OF THEIR CUSTOMERS AND FIXING THE PROBLEM. SINCE THIS HAPPENED I HAVE RESEARCHED THE BROKEN SEAT AND THERE ARE ENTIRE FORUMS DEVOTED TO THIS INCIDENT! I'VE BEEN A NISSAN DRIVER FOR NEARLY 10 YEARS, THIS WILL BE THE LAST MAKE OF THEIR CAR THAT I PURCHASE. *TR

THIS IS PREVIOUSLY ADDRESSED IN AN INVESTIGATION CLOSED IN 2009. MY SEAT BRACKET ON DRIVERS SIDE DID HOWEVER BREAK DURING VEHICLE OPERATION WHILE TURNING A CORNER. I HAVE HAD SPINAL FUSION SURGERY AND THIS WAS ENOUGH OF A JOLT TO CAUSE PAIN IN MY NECK. THE SEAT NOW WOBBLES SIDE TO SIDE AND FRONT TO BACK AND IN THE EVEN OF AND ACCIDENT WOULD NOT BE PROPERLY SECURED CAUSING ANY INJURIES TO BE SIGNIFICANTLY WORSE IN MY OPINION. 1100.00 TO REPLACE THIS PART IS EXTREMELY IRRITATING AND I DOUBT OTHERS LIKE MYSELF HAVE THE CASH TO DUMP INTO A SIMPLE PART WITH A DESIGN DEFECT THAT WILL MOST LIKELY ONLY BREAK AGAIN. *TR

I WAS DRIVING AROUND A CURVE ON A HIGHWAY RAMP TO GET ONTO THE HIGHWAY. I HEARD A LOUD POP AND MY SEAT LEANED TO THE SIDE AND I SWERVED OFF THE ROAD. I WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND GET BACK ON THE ROAD. I CHECKED UNDER THE SEAT AND NOTED THAT A METAL BRACKET HAD BROKEN. THE BRACKET DID NOT LOOK VERY STURDY. AFTER RESEARCHING THIS ISSUE ON THE INTERNET I NOTED THAT THIS WAS A COMMON PROBLEM WITH NISSAN MURANOS. IS THERE A RECALL ON THE BRACKETS? *TR

WHILE I WAS DRIVING, I HEARD A LOUD POP AND THE DRIVERS SEAT SHIFTED. THE LINK LIFTER FOR THE SEAT NO LONGER FUNCTIONS CORRECTLY. THE SEAT IS LOPSIDED UNLESS ALL THE WAY DOWN TO THE FLOOR, AND WILL NOT RAISE UNIFORMLY ANY MORE. IF THE SEAT IS RAISED UP, IT LEANS INTO THE BACK RIGHT CORNER, NO LONGER LEVEL WITH THE FLOOR OF THE VEHICLE. INTERNET RESEARCH HAS SHOWN THAT THIS IS A KNOWN ISSUE, AND THERE HAS BEEN A TECHNICAL SERVICE BULLETIN RELEASED ON IT. *TR

ALL OF MY LOCKS NO LONGER WORK. I HAVE SEEN COUNTLESS COMPLAINTS ABOUT THIS VERY ISSUE AND NOTHING IS GETTING DONE ABOUT IT. I THOUGHT NISSAN WAS SUPPOSE TO BE ONE OF THE BEST OUT THERE. I'LL NEVER BUY ANOTHER NISSAN AGAIN IF THEY CONTINUE NOT TO ASSIST THEIR CUSTOMERS. I ALSO HAVE THE AIR INTAKE ISSUE, THANKFULLY THAT WAS RECALLED AND WILL BE FIXED. I HAD TO REPLACE THE FRONT STRUTS, OIL COOLER GASKET, FRONT SWAY BAR LINKS AND THE BATTERY HAS BEEN CHANGED 3 TIMES NOW. VERY DISAPPOINTED WITH NISSAN AND SO EMBARRASSED TO EVEN TALK ABOUT THE ISSUES WITH THIS CAR. :( *TR

PASSENGER DOOR DOES NOT LOCK OR UNLOCK FROM THE OUTSIDE. REAR HATCH DOOR DOES NOT UNLOCK AND WILL NOT OPEN. I CHECKED ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT NISSAN MURANO LOCK ACTUATORS POSING PROBLEMS AND NOT WORKING. NISSAN DEALERSHIPS CHARGE APPROXIMATELY $500 TO FIX EACH ACTUATOR, WHICH SEEMS EXTREMELY UNFAIR CONSIDERING IT APPEARS TO BE SUCH A COMMON DEFECT. THIS IS NOT ONLY AN UNNECESSARY AND PREVENTABLE PROBLEM, BUT CAN BE AN EXTREMELY SAFETY HAZARD. *TR