2005 Nissan Murano

I WAS DRIVING OUT OF MY DRIVEWAY, WHEN THE CAR STALLED AND HESITATED. I SAW THE BATTERY LIGHT AND THE BRAKE LIGHT COME ON, SO I DROVE THE CAR SLOWLY DOWN THE STREET IN FRONT OF MY APARTMENT, AND PARKED IT THERE. I LATER READ THAT THIS WAS COMMON ON NISSAN MURANOS, MODEL YEARS 2003 THROUGH 2007, AND A RECALL CAMPAIGN, 05V319000 WAS STARTED.

THIS COMPLAINT RELATES TO A CLOSED RECALL FOR THE 2005 NISSAN MURANO NHTSA CAMPAIGN ID NUMBER: 05V3190. TWO MONTHS WITH THE VEHICLE AND I HAD TRANSMISSION PROBLEMS, WHERE THE VEHICLE LOST POWER AND DRIVE-ABILITY, BRINGING MY PASSENGERS AND MYSELF TO A HARMS WAY. I CONTRACTED AAMCO TO REPLACE THE TRANSMISSION, ONE MONTH LATER, NISSAN USA HAD TO PROVIDE ANOTHER TRANSMISSION TO REPLACE THE ONE CHANGED ONE MONTH BEFORE. LAST MONDAY, JULY 06, 2015, WHILE DRIVING ON THE NEW JERSEY GARDEN STATE PARKWAY, THE VEHICLE PRESENTED SERIOUS TROUBLE, WHEN THE EMERGENCY BRAKE, AWD AND ABS WARNING LIGHTS CAME ON, AS THE VEHICLE LOST SPEED, TRANSMISSION DISENGAGED, PUTTING MY WIFE, MYSELF AND OTHER VEHICLES AROUND US IN SERIOUS RISK OF ACCIDENT. I MANAGED TO PULL THE VEHICLE TO THE SHOULDER AND LATER TO A NEAR BY FRIEND`S HOUSE IN THE GALLOWAY AREA. AFTER CONTACTING NISSAN USA REGARDING THE TRANSMISSION, THEY TOLD ME TO CONTACT AAMCO, SINCE THEY INSTALLED THE NEW TRANSMISSION. AAMCO CHECKED THE VEHICLE AND FOUND OUT THAT, THE PROBLEM WAS CAUSED BY THE ALTERNATOR THAT HEATED UP, DROPPED VOLTAGE TO 12V DC AND CAUSED THE SAFE MODE TO ENGAGE, BY MAKING THE VEHICLE UNSAFE ON THE MIDDLE OF THE HIGHWAY. NISSAN USA CLAIMS THAT THIS NHTSA CAMPAIGN HAS BEEN CLOSED, WHEN IT IS TO MY BELIEVE THAT, IT SHOULD BE RE-OPENED AND NOT ONLY ME, BUT ALSO MANY OTHER NISSAN MURANO OWNERS, THAT STILL CONFRONT SUCH FACTORY DEFECTIVE ISSUES TO HAVE THIS ISSUE RESOLVED. I WAS LUCKY TO BE ABLE TO ACT FAST ENOUGH AND BRING MY VEHICLE TO SAFES WAY, WOULD ALL OTHERS BE SO LUCKY?

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

THE PROBLEM WITH MY CAR WAS THE INVOLUNTARY LOCKING OF ALL DOORS WITHOUT MY INVOLVEMENT WHENEVER I PARKED THE CAR SOMEWHERE. THIS PROVED VERY INCONVENIENT AT TIMES WHEN I DIDN'T HAVE MY CAR KEYS WITH ME. THE DEALER KEPT THE CAR FOR A FEW DAYS ONLY TO TELL ME THEY COULD NOT SOLVE THE PROBLEM. THEY DIDN'T EVEN OFFER TO CONTACT NISSAN WITH THE PROBLEM.

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

MY DRIVER SIDE REAR DOOR BEGAN MALFUNCTIONING WHEN USING THE REMOTE AND BUTTON DOOR LOCK CONTROLS. ALL DOORS WOULD LOCK BUT THE DRIVER SIDE REAR DOOR WOULD REMAIN UNLOCKED. THE SAME WAS TRUE WHEN UNLOCKING ALL DOORS WITH REMOTE OR BUTTONS. ALL DOORS WOULD UNLOCK ACCEPT THE DRIVER SIDE REAR DOOR. THE ISSUE HAS NOW PROGRESSED TO OTHER DOORS IN THE CAR WITH INCREASING FREQUENCY INCLUDING THE REAR HATCH NOT OPENING AT ALL AND I HAVE NOT MANUAL BUTTON TO FLIP TO ALLOW THE HATCH TO OPEN. *TR

I HAD A CHECK ENGINE LIGHT AND AN AIRBAG LIGHT APPEAR ON MY DASH. WHILE DRIVING ON THE BELTWAY THE ABS LIGHT CAME ON AND MY CAR SLOWED DOWN AND WOULDN'T TEE POND TO THE GAS PEDAL. AFTER ABOUT 2 MINUTES IT KICKED BACK IN SO I TOOK IT TO GET A DIAGNOSTIC FROM A NISSAN DEALER THE NEXT MORNING. THEY TOLD ME EVERYTHING WAS FINE ACCORDING TO THE COMPUTER THERE WERE A LOT OF CODES THAT POPPED UP BUT THEY TOLD ME THEY WEREN'T HAPPENING ANYMORE. I ASKED OF THEY CHECKED ALL OF THE WIRES THEY TOLD ME YES. SO I TOOK MY VEHICLE AND LATER THAT NIGHT WHILE DRIVING BACK FROM LUNCH BREAK THE ABS LIGHT CAME ON AGAIN AND THE MURANO SLOWED DOWN AS BEFORE ONLY THIS TIME IT CUT COMPLETELY OFF. IT ONLY HELD A JUMP FOR ABOUT 5 BLOCKS BEFORE IT CUT OFF AGAIN. I HAD IT TOWED BACK TO THE DEALER THE NEXT MORNING AND THEY TOLD ME THEY CAN'T CHECK ANYTHING UNLESS I PURCHASE A NEW BATTERY SO I BOUGHT A NEW BATTERY AND THEY PUT IT IN AND TOLD ME EVERYTHING WAS FINE AGAIN IT JUST NEEDED A NEW BATTERY. THEY TOLD ME EVERYTHING WAS READING FINE BUT IN MY OPINION THAT WAS BECAUSE IT WAS FEEDING OFF THE JUICE OF A NEW BATTERY. ABOUT 2 HOURS AFTER LEAVING THE DEALER THE SAME THING HAPPEN AGAIN WITH A NEW BATTERY WHILE I WAS DRIVING. THE ABS LIGHT CAME ON THE CAR SLOWED DOWN THIS TIME THE METERS WENT CRAZY THEN IT CUT OFF. ONLY BY THE GRACE OF GOD THAT NO ONE WAS INJURED WITH MY CAR CUTTING OFF WHILE I'M DRIVING. I CALLED THE DEALER AND THEY WERE NOT WILLING TO DO ANYTHING DIFFERENT AND THEY TOLD ME MY VIN NUMBER IS NOT UNDER A RECALL. I CALLED NISSAN CONSUMER AFFAIRS AFTER A WEEK OF WAITING AND UNRETURNED CALLS I FINALLY TALKED TO A REGIONAL MANAGER FROM TENNESSEE BY THE NAME OF [XXX] ONLY BECAUSE I GOT TRANSFERRED TO HIM AND ALL HE TOLD ME WAS NISSAN WILL NOT HELP YOU OUT FINANCIALLY. HE DIDN'T DISCUSS THE ISSUE OR OFFER SOLUTIONS AND SHOWED NO CONCERN FOR SAFETY ONLY MONEY EVEN THOUGH I NEVER ASKED FOR IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR