NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
800 reports23,000 miles · Aug 26, 2005
Electrical System
IN EARLY JANUARY 2005, THE CHARGE WARNING AND BRAKE WARNING LIGHTS CAME ON WHILE OPERATING MY 2003 NISSAN MURANO. AS A RESULT, I CONTACTED NISSAN SERVICE DEPT IN MY CITY. I TOOK IT IN, THEY REPLACED THE BATTERY AND THE ALTERNATOR WITHOUT CHARGE. HOWEVER, THE SERVICE DEPARTMENT WAS NOT AWARE OF PROBLEMS WITH THE NISSAN OF THIS…
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IN EARLY JANUARY 2005, THE CHARGE WARNING AND BRAKE WARNING LIGHTS CAME ON WHILE OPERATING MY 2003 NISSAN MURANO. AS A RESULT, I CONTACTED NISSAN SERVICE DEPT IN MY CITY. I TOOK IT IN, THEY REPLACED THE BATTERY AND THE ALTERNATOR WITHOUT CHARGE. HOWEVER, THE SERVICE DEPARTMENT WAS NOT AWARE OF PROBLEMS WITH THE NISSAN OF THIS NATURE. THEY DID INDICATE THAT A COUPLE HAD BEEN IN RECENTLY FOR THE SAME PROBLEM. BECAUSE MY CAR WAS UNDER WARRANTY, IT WAS FREE REPAIRS, HOWEVER THE REPAIRS WERE NOT DONE IN A TIMELY MANNER SINCE THEY WERE NOT GOING TO BE GETTING ANY MONEY FROM ME. I'M A SINGLE MOM WITH TWO KIDS WHO RELIES ON THE SAFETY AND ACCESSIBILITY OF MY VEHICLE. TO BE DRIVING A CAR WITH THESE KIND OF PROBLEMS COULD HAVE BEEN TRAGIC. THE INCONVENIENCE OF NOT HAVING A VEHICLE IS HINDERING GIVEN THE NEED TO ATTEND WORK AND SCHOOL FOR THE KIDS. I WISH SOMEONE WOULD HAVE SAID SOMETHING MORE THAN 8 MONTHS AGO. *JB
NHTSA ODI #10134343
Mileage unknown · Aug 21, 2005
Electrical System
AFTER USING MY 2003 NISSAN MURANO IN THE MORNING TO TAKE MY ONE DAUGHTER TO SCHOOL, MY YOUNGER DAUGHTER & I RETURNED HOME FOR AN APPOINTMENT. AFTERWARD, WE GOT BACK IN THE CAR TO RUN ERRANDS. UPON STARTING THE CAR, THE BATTERY WARNING LIGHT AND BRAKE WARNING LIGHT BOTH ILLUMINATED. ASSUMING THAT THIS WASN'T GOOD, WE PROCEEDED…
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AFTER USING MY 2003 NISSAN MURANO IN THE MORNING TO TAKE MY ONE DAUGHTER TO SCHOOL, MY YOUNGER DAUGHTER & I RETURNED HOME FOR AN APPOINTMENT. AFTERWARD, WE GOT BACK IN THE CAR TO RUN ERRANDS. UPON STARTING THE CAR, THE BATTERY WARNING LIGHT AND BRAKE WARNING LIGHT BOTH ILLUMINATED. ASSUMING THAT THIS WASN'T GOOD, WE PROCEEDED TO THE DEALERSHIP TO FIGURE OUT WHAT WAS WRONG. ABOUT 1 MILE AWAY FROM THE DEALERSHIP, THE CAR DIED ON US AND - THANKFULLY - WE COASTED INTO A GAS STATION. I PLACED A CALL DIRECTLY TO THE DEALERSHIP TO INFORM THEM OF THE SITUATION AND THEY RESPONDED QUITE QUICKLY - FOR WHICH I WAS GRATEFUL AS MY MONTH-OLD DAUGHTER WAS WITH ME IN THE CAR AND WITHOUT A/C IT WOULD HAVE GOTTEN QUITE WARM. MY COMPLAINT ISN'T WITH THE SERVICE I RECEIVED, BUT WITH THE FACT THAT I WAS NOT INFORMED OF THIS RECALL UNTIL AFTER THE PROBLEM OCCURRED WITH MY CAR. EVEN UPON BRINGING THE CAR TO THE DEALERSHIP, NO ONE INFORMED ME THAT THERE WAS AN ISSUE WITH THE ALTERNATOR (I.E., THE RECALL) UNTIL AFTER THE REPAIR WORK HAD BEEN PERFORMED. AND WE DIDN'T RECEIVE AN OFFICIAL NOTICE FROM NISSAN UNTIL ONE WEEK AFTER THE INCIDENT.
NHTSA ODI #10133662
Mileage unknown · Aug 19, 2005
Electrical SystemVisibility
2003 NISSAN MURANO DEVELOPED MULTIPLE PROBLEMS.*MR THE DRIVERS SIDE WINDOW MOTOR WAS INOPERATIVE. THE REAR TAILLIGHT WAS OUT, THE DOOR AJAR LIGHT REMAINED LIT EVEN WHEN THE DOOR WAS CLOSED, THE DRIVERS SIDE MIRROR WAS REPLACED, THE WINDSHIELD WAS DISTORTED AND THEREFORE REPLACED, THE CD PLAYER WAS INOPERATIVE
NHTSA ODI #10135588
41,000 miles · Aug 18, 2005
Electrical System
DT: THE CONTACT RECEIVED A RECALL LETTER 8-15-05. SHE WAS TOLD IT WAS URGENT TO HAVE THE CAR TAKEN TO DEALER FOR RECALL REPAIRS. THEY MADE ARRANGEMENTS TO RENT A CAR. THEY TOOK THE CAR IN AND THEY DID NOT HAVE THE PARTS TO FIX THE CAR. SHE FELT THAT NISSAN SHOULD REIMBURSE HERFOR A RENTAL. THIS WAS THE SECOND TRIP THEY HAVE…
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DT: THE CONTACT RECEIVED A RECALL LETTER 8-15-05. SHE WAS TOLD IT WAS URGENT TO HAVE THE CAR TAKEN TO DEALER FOR RECALL REPAIRS. THEY MADE ARRANGEMENTS TO RENT A CAR. THEY TOOK THE CAR IN AND THEY DID NOT HAVE THE PARTS TO FIX THE CAR. SHE FELT THAT NISSAN SHOULD REIMBURSE HERFOR A RENTAL. THIS WAS THE SECOND TRIP THEY HAVE TO MAKE TO HAVE THIS FIXED. SHE DID NOT FEEL LIKE NISSAN SHOULD HAVE SENT THE RECALL LETTER IF THEY DID NOT HAVE THE PARTS. SHE WAS GOING TO HOLD NISSAN RESPONSIBLE IF THERE WAS AN ACCIDENT DUE TO THIS RECALL. THEY DID NOT GIVE THEM IDEA AS TO WHEN THE PARTS WOULD BE IN. *AK
NHTSA ODI #10133369
Mileage unknown · Aug 5, 2005
Electrical SystemEngine And Engine CoolingPower Train
2003 MURANO RADIATOR AND TRANSMISSION MALFUNCTIONED.***NO ANSWER REQUIRED***.*MR THE ALTERNATOR WAS REPLACED AFTER THE ALTERNATOR LIGHT ILLUMINATED ON THE DASH. WHEN ACCELERATING SUDDENLY THE VEHICLE WOULD HESITATE. *NM
NHTSA ODI #10133467
28,000 miles · Aug 4, 2005
Power Train
3/7/2005WHILE DRIVING TO LAS VEGAS FROM DOLAN SPRINGS, WHEN STOPPED AT STOP LIGHT IN BOULDER CITY, NV- HEARD A LOUD CLUNK AND THE TRANSMISSION LOCKED UP. CALLED NISSAN ROADSIDE SERVICE AND THEY TOWED TO DOUGLAS NISSAN IN HENDERSON, NV. 3/11/2005PICKED UP CAR AT DOUGLAS NISSAN. ON THE WAY BACK TO DOLAN SPRINGS, AZ.WE SMELLED…
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3/7/2005WHILE DRIVING TO LAS VEGAS FROM DOLAN SPRINGS, WHEN STOPPED AT STOP LIGHT IN BOULDER CITY, NV- HEARD A LOUD CLUNK AND THE TRANSMISSION LOCKED UP. CALLED NISSAN ROADSIDE SERVICE AND THEY TOWED TO DOUGLAS NISSAN IN HENDERSON, NV. 3/11/2005PICKED UP CAR AT DOUGLAS NISSAN. ON THE WAY BACK TO DOLAN SPRINGS, AZ.WE SMELLED A LOT OF HOT BURNING AND WHEN WE STOPPED, WE SAW SOME SMOKE. THE NEXT DAY, WE CALLED DOUGLAS NISSAN AND THEY SAID WAIT FOR ABOUT 2 WEEKS TO SEE IF IT CONTINUES, IT IS PROBABLY RESIDUE. 3/19/2005WHILE IN LAS VEGAS, WE STOPPED AT DOUGLAS NISSAN TO CHECK WE STILL HAD HOT, BURNING SMELL. THEY DISCOVERED THAT THE SEAL(S) WERE LEAKING. 3/23//2005WE PICKED UP THE CAR AND BEGAN DRIVE BACK TO DOLAN SPRINGS, AZ. WHEN WE GOT TO ABOUT 15 MILES (BOULDER CITY, NV), WE AGAIN GOT THE HOT BURNING SMELL. WE CALLED DOUGLAS THEY FOUND THAT THE CAR WAS NOT FIXED AND WAS STILL LEAKING. WE LEFT CAR AND THEY SAID WOULD BE DONE ON 3/25. 3/24/2005MADE CALL TO NISSAN NISSAN REP ASSURED US CAR WOULD BE READY ON 3/25. 3/26/2005WE STOPPED BACK- CAR WAS STILL NOT FIXED. THEY WERE NOT SURE WHEN IT WOULD BE FIXED. 3/29/2005CAR STILL AT DOUGLAS NISSAN AND NO IDEA WHEN IT WILL BE FIXED. THEY SAID THEY NOW THOUGHT IT MIGHT HAVE SOMETHING TO DO WITH ALL-WHEEL DRIVE SEAL. 4/30/2005CAR STILL NOT FIXED. PARTS ORDERED- MAY BE ON BACK ORDER. NO IDEA WHEN IT WOULD BE DONE. NO EXPLANATION WHY CAR HAS BEEN IN DEALERSHIP SINCE 3/11- STILL NOT FIXED. BASICALLY, ALTHOUGH WE HAVE HAD 2 MONTHS OF FRUSTRATION AND STRESS, WE STILL HAVE ENOUGH CONFIDENCE IN NISSAN AND THE MURANO TO PURCHASE A NEW MURANO. *NM
NHTSA ODI #10131510
53,800 miles · Aug 2, 2005
Electrical System
APRIL 2003 PURCHASED A 2003 NISSAN MURANO. IN JULY 2003, AFTER HAVING BEEN STOPPED AT A TRAFFIC LIGHT, I PRESSED THE GAS TO GO FORWARD AND THE CAR WOULD NOT ACCELERATE FOR A FEW SECONDS, THEN IT QUICKLY SURGED FORWARD. LUCKILY I WAS THE FIRST CAR AT THE LIGHT OR I WOULD HAVE RAMMED THE CAR IN FRONT OF ME. THE DEALER REGAL NIS…
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APRIL 2003 PURCHASED A 2003 NISSAN MURANO. IN JULY 2003, AFTER HAVING BEEN STOPPED AT A TRAFFIC LIGHT, I PRESSED THE GAS TO GO FORWARD AND THE CAR WOULD NOT ACCELERATE FOR A FEW SECONDS, THEN IT QUICKLY SURGED FORWARD. LUCKILY I WAS THE FIRST CAR AT THE LIGHT OR I WOULD HAVE RAMMED THE CAR IN FRONT OF ME. THE DEALER REGAL NISSAN SAID IT WAS THE ALTERNATOR AND REPLACED IT. IN JUNE 2005 AGAIN, THE CAR STARTED STALLING THEN QUICKLY ACCELERATING, WE HAD MOVED SO WE TOOK THE CAR TO A LOCAL NISSAN DEALERSHIP CROWN NISSAN AND THEY, AGAIN, REPLACED THE ALTERNATOR. JULY 29, 2005, ON A TRIP TO FLORIDA, THE CAR ACTED UP AGAIN AT THE RED LIGHTS, IT ALSO WOULD SLOW DOWN, WHILE DRIVING, THEN ACCELERATE QUICKLY. I AGAIN TOOK THE CAR TO THE DEALERSHIP KRAFT NISSAN OF TALLAHASSEE AND THEY STATED IT WAS A TRANSMISSION ISSUE AND THEN ADVISED I TAKE TO MY HOMETOWN DEALER, CROWN NISSAN.COWN NISSAN WAS NOT ABLE TO DIAGNOSE OR PRODUCE ANY PROBLEM. THEY DID NOT CALL KRAFT NISSAN AND SEEK ADVICE OR INPUT FROM THEM. I AM HAVING TROUBLE GETTING THEM TO SOLVE THE PROBLEMS. IT IS DANGEROUS, BECAUSE OF THE SUDDEN ACCELERATION, YOU COULD HIT ANOTHER CAR OR A PERSON. WE ARE FORTUNATE BECAUSE THERE HAVE BEEN OTHERS WHO HAVE STALLED ON THE INTERSTATE OR BUSY HIGHWAYS. SOMETHING IS WRONG WHEN THEY CONTINUALLY REPLACE THE ALTERNATOR AND STILL HAVE PROBLEMS. *JB
NHTSA ODI #10131145
Mileage unknown · Jul 26, 2005
Electrical System
MY 2003 NISSAN MURANO IS IN THE SHOP HAVE TO THE ALTERNATOR REPLACED FOR THE THIRD TIME IN LESS THAN A YEAR. THE FIRST TIME TIME IT WENT OUT WAS IN SEPT-04. IT WAS UNDER WARRANTY AND THE DEALER CAME AND TOWED IT TO THE DEALERSHIP AND REPLACED IT. I HAD THE SAME PROBLEM ONE MONTH AGO ON MY WAY TO CALIFORNIA FROM UTAH. I HAD T…
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MY 2003 NISSAN MURANO IS IN THE SHOP HAVE TO THE ALTERNATOR REPLACED FOR THE THIRD TIME IN LESS THAN A YEAR. THE FIRST TIME TIME IT WENT OUT WAS IN SEPT-04. IT WAS UNDER WARRANTY AND THE DEALER CAME AND TOWED IT TO THE DEALERSHIP AND REPLACED IT. I HAD THE SAME PROBLEM ONE MONTH AGO ON MY WAY TO CALIFORNIA FROM UTAH. I HAD THE CAR TOWED TO THE DEALER. THEY SAID IT WAS THE ALTERNATOR AND THE BATTERY. IT COST OVER$500.00FOR PARTS AND LABOR PLUS THE COST OF THE TOW. THREE DAYS AGO IT WENT OUT AGAIN. THIS TIME THEY SAID THAT THE ALTERNATOR WAS STILL UNDER WARRANTY BUT WE HAD TO PAY FOR THE TOW AGAIN. I AM AFRAID TO DRIVE IT OUT OF TOWN. I JUST READ THAT THERE IS A RECALL THANKS TO YOUR ORGANIZATION. I HOPE THE DELERSHIP WILL BE ABLE TO CORRECT THE PROBLEM W/O THE RECALL LETTER. I WOULD ALSO LIKE TO SEE A REFUND.
NHTSA ODI #10130021
26,490 miles · Jul 25, 2005
Electrical System
BRAKE AND BATTERY LIGHTS LIT UP AND THE VEHICLE LOST POWER TO ACCELERATE/KEEP UP WITH 65 MPH TRAFFIC ON I-50 EAST HIGHWAY. NEED TO CRAWL BACK TO DEALERSHIP AND DRIVE UNDER 40 MPH SPEED, VERY DANGEROUS! EVERY CARS BEHIND ME LITERALLY NEED TO SLAM THEIR BRAKES AS I WAS SLOWING DOWN THE TRAFFIC ON THE LEFT LANE. DEALER'S DIAGNOSTIC…
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BRAKE AND BATTERY LIGHTS LIT UP AND THE VEHICLE LOST POWER TO ACCELERATE/KEEP UP WITH 65 MPH TRAFFIC ON I-50 EAST HIGHWAY. NEED TO CRAWL BACK TO DEALERSHIP AND DRIVE UNDER 40 MPH SPEED, VERY DANGEROUS! EVERY CARS BEHIND ME LITERALLY NEED TO SLAM THEIR BRAKES AS I WAS SLOWING DOWN THE TRAFFIC ON THE LEFT LANE. DEALER'S DIAGNOSTIC WAS: THE INFAMOUS ALTERNATOR FAILURE ON THIS VEHICLE MODEL.
NHTSA ODI #10130011
37,028 miles · Jul 12, 2005
Electrical System
THE BATTERY AND BRAKE LIGHTS CAME ON IN MY MURANO, BUT THE CAR APPEARED TO STILL BE DRIVING AND STARTING JUST FINE, SO I ASSUMED IT WAS MERELY A SHORT AND DECIDED TO WAIT UNTIL MY NEXT SERVICE. 2 DAYS LATER, THE CAR LOST POWER WHILE DRIVING, THE ACCELERATOR WOULD NOT RESPOND AND EVENTUALLY STALLED, DESPITE BEING ABLE TO TURN OV…
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THE BATTERY AND BRAKE LIGHTS CAME ON IN MY MURANO, BUT THE CAR APPEARED TO STILL BE DRIVING AND STARTING JUST FINE, SO I ASSUMED IT WAS MERELY A SHORT AND DECIDED TO WAIT UNTIL MY NEXT SERVICE. 2 DAYS LATER, THE CAR LOST POWER WHILE DRIVING, THE ACCELERATOR WOULD NOT RESPOND AND EVENTUALLY STALLED, DESPITE BEING ABLE TO TURN OVER AGAIN AFTER STOPPING. I HAVE SINCE DISCOVERED THA THIS IS A COMMON PROBLEM AMONG MURANO OWNERS RELATED TO ALTERNATORS.
NHTSA ODI #10128463
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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