NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
800 reports85,000 miles · Apr 22, 2008
Power Train
WHILE DRIVING DOWN THE ROAD, IT WOULD NOT GO FORWARD, THE ENGINE WOULD REV BUT THE CAR WOULDN'T MOVE. ON 3-31-08 IT WAS TOWED TO A REPUTABLE TRANSMISSION SHOP. THEY RAN A DIAGNOSIS AND SAID THE TRANSMISSION CONTROL MODULE (TCM) WAS FAULTY AND THAT THEY COULDN'T FIX IT. ON 4-1-08 THE CAR WAS TOWED TO JACK INGRAM NISSAN IN MONT…
Read full complaint
WHILE DRIVING DOWN THE ROAD, IT WOULD NOT GO FORWARD, THE ENGINE WOULD REV BUT THE CAR WOULDN'T MOVE. ON 3-31-08 IT WAS TOWED TO A REPUTABLE TRANSMISSION SHOP. THEY RAN A DIAGNOSIS AND SAID THE TRANSMISSION CONTROL MODULE (TCM) WAS FAULTY AND THAT THEY COULDN'T FIX IT. ON 4-1-08 THE CAR WAS TOWED TO JACK INGRAM NISSAN IN MONTGOMERY, AL. I DESCRIBED ALL OF THE SYMPTOMS TO THE SERVICE REP AND LEFT IT. ON 4-2-08 THEY CALLED AND SAID THE TRANS AND TCM WERE FINE BUT THAT ONE OF THE MOTOR MOUNTS WAS BROKEN. I ASKED THEM IF THIS WOULD CREATE THE PROBLEMS I WAS HAVING AND I WAS TOLD YES, SO I TOLD THEM TO REPLACE THE MOUNT. A FEW HOURS LATER THEY CALLED BACK AND SAID THE OTHER MOUNT WAS CRACKED AND NEEDED TO BE REPLACED SO I TOLD THEM TO REPLACE THAT ONE ALSO. THE TOTAL BILL WAS $686 AND WE PICKED THE CAR UP THE NEXT MORNING, 4-3-08, MY DAUGHTER RETURNED TO FL ON 4-7. ON 4-10, WHILE RETURNING TO ALABAMA FROM FLORIDA THE CAR DID THE EXACT SAME THING. MY DAUGHTER TRIED TO MAKE A TURN AND THE CAR WOULDN'T MOVE. SHE COASTED INTO A PARKING LOT AND CALLED ME. LUCKILY SHE WAS IN ANDALUSIA, AL SO I CALLED MASSEY AUTOMOTIVE AND THEY TOWED THE VEHICLE TO THEIR SHOP. THE NEXT DAY, 4-11, A REP FROM MASSEY CALLED AND SAID THE TCM AND TRANS WERE BOTH BAD AND NEEDED TO BE REPLACED. ALSO, THEY MENTIONED WHEN THEY ENTERED THE VIN INTO THE NISSAN DATABASE (?) IT SHOWED WHERE THE TRANS HAD ALREADY BEEN REPLACED TWICE AT DEALERSHIPS IN GA. THEY ALSO SAID THEY FELT THE FAULTY TCM CAUSED THE PREVIOUS TWO TRANS TO GO BAD. LUCKILY, THE TRANS WAS STILL UNDER WARRANTY FROM THE DEALER IN GA SO IT'S BEING REPLACED AT NO COST TO US. HOWEVER, THE TCM MUST BE REPLACED AND THAT'S GOING TO COST ME APPROX. $900. WHY DIDN'T JACK INGRAM TELL US ABOUT THE PREVIOUS TRANS PROBLEMS? I'VE TRIED TO CALL THEM TWICE AND THE SERVICE MANAGER HAS YET TO RETURN MY CALLS. ADDITIONALLY, I'VE HAD TWO INDIVIDUALS LOOK AT THE OLD MOUNTS AND THEY SAID THEY COULDN'T SEE WHERE THEY NEEDED TO BE REPLACED. *TR
NHTSA ODI #10225423
80,000 miles · Apr 16, 2008
Power Train
FOR THE LAST 10,000 MILES, I WOULD STEP ON THE GAS AFTER BEING IN STOP AND GO TRAFFIC AND NOTHING WOULD HAPPEN FOR A FEW SECONDS. THEN, IT WOULD SUDDENLY GO. I FOUND OUT THAT IF YOU RESTART THE CAR, YOU HAVE INSTANT POWER AGAIN. THIS PROBLEM WOULD HAPPEN INFREQUENTLY, BUT ALWAYS WHEN I HAD BEEN DRIVING THE CAR FOR A WHILE OR WHI…
Read full complaint
FOR THE LAST 10,000 MILES, I WOULD STEP ON THE GAS AFTER BEING IN STOP AND GO TRAFFIC AND NOTHING WOULD HAPPEN FOR A FEW SECONDS. THEN, IT WOULD SUDDENLY GO. I FOUND OUT THAT IF YOU RESTART THE CAR, YOU HAVE INSTANT POWER AGAIN. THIS PROBLEM WOULD HAPPEN INFREQUENTLY, BUT ALWAYS WHEN I HAD BEEN DRIVING THE CAR FOR A WHILE OR WHILE I WAS IN STOPPED TRAFFIC FOR 10-15 MINUTES. APPARENTLY THE PROBLEM IS NOT THE CVT. IT IS A PRESSURE SENSOR LOCATED EITHER ON THE CVT OR INSIDE THE CVT. I CALLED NISSAN CONSUMER AFFAIRS TO COMPLAIN, BUT I GOT NOWHERE. MY GUESS IS THAT ANYONE WITH A 2003 MURANO (AND POSSIBLY LATER MODELS) COULD EXPERIENCE THIS PROBLEM. *TR
NHTSA ODI #10224775
62,000 miles · Mar 30, 2008
Seats
DRIVERS SIDE SEAT IS LOOSE, MOVES (TILTS BACK AND FORTH) WHEN ACCELERATING/DECELERATING OR GETTING IN/OUT OF VEHICLE. *TR
NHTSA ODI #10222713
67,000 miles · Mar 7, 2008
Power Train
FEB 13 2008 - TOOK MY 2003 NISSAN MURANO IN FOR RECALL. ALSO ASKED THEM TO CHECK THE TRANSMISSION OIL, SINCE THE CAP SAYS TO BE CHECKED ONLY BY DEALER AND I'VE BEEN HAVING THE PROBLEM OF HESITATION, WHILE TRYING TO ACCELERATE FROM A STOP. ALTERNATOR. THE OTHER RECALL ON SOME SORT OF PROTECTOR, WAS RE-SCHEDULED, THEY HAD TO OR…
Read full complaint
FEB 13 2008 - TOOK MY 2003 NISSAN MURANO IN FOR RECALL. ALSO ASKED THEM TO CHECK THE TRANSMISSION OIL, SINCE THE CAP SAYS TO BE CHECKED ONLY BY DEALER AND I'VE BEEN HAVING THE PROBLEM OF HESITATION, WHILE TRYING TO ACCELERATE FROM A STOP. ALTERNATOR. THE OTHER RECALL ON SOME SORT OF PROTECTOR, WAS RE-SCHEDULED, THEY HAD TO ORDER PARTS. HE ADVISED THAT THE TRANSMISSION OIL WAS OKAY, BUT WILL PROBABLY NEED TO DO AN OIL CHANGE. FEB 27 2008 - PARTS ARRIVED, DROPPED OFF CAR TO DO THE RECALL ON PROTECTOR AND FIX SUN VISOR. LATER IN THE DAY, I WAS ADVISED THAT NOT ALL THE PARTS FOR THE RECALL CAME IN. AND THE PART FOR THE SUN VISOR WAS A DIFFERENT PART. RESCHEDULED FOR MAR 12, 2008. I ALSO ASKED ABOUT CHANGING THE TRANSMISSION FLUID, HE QUOTED ME APPROX. $150.00. AGREED TO SCHEDULE AN APPOINTMENT NEXT TIME I WAS IN. MAR 1, 2008 - FIRST TRIP OF THE DAY, FROM A STOP AT INTERSECTION, ACCELERATED TO GET ONTO MAIN HIGHWAY, WE GO APPROX 5 FEET AND THE CAR SLIPS OUT OF GEAR AND UNABLE TO GO ANY FURTHER. PRESS THE GAS PEDAL AND NO REV. CALLED FOR A TOW, AND TOOK MY MURANO TO NISSAN SERVICE. I WAS ADVISED THAT NO TECHNICIAN AVAILABLE UNTIL MONDAY. MAR 3, 2008 - MONDAY NOON, CALLED NISSAN TO CHECK ON MY VEHICLE. ADVISED THAT THEY WERE TRYING TO GET IN TOUCH WITH NISSAN ON THE MAINLAND FOR ADVICE ON HOW TO FIX. THE TRANSMISSION MIGHT NEED TO BE REPLACED. THEY WILL LET ME KNOW TOMORROW. MAR 4, 2008 - TUESDAY NOON, CALLED TO CHECK ON MY VEHICLE. THEY HAVE YET TO GET IN TOUCH WITH NISSAN ON THE MAINLAND. THEY WILL HAVE MORE INFORMATION FOR ME TOMORROW. MAR 6, 2008 - THE NISSAN SERVICE SUPERVISOR CALLED TO ADVISE THAT MY TRANSAXLE NEEDS TO BE REPLACED FOR APPROX. $4485. 00 TRANSAXLE, $850.00 LABOR. NO EXPLANATION ON WHAT NISSAN ON THE MAINLAND HAD SUGGESTED. HE SAID HE WOULD GET IN TOUCH WITH THEM AND LET ME KNOW TOMORROW. *TR
NHTSA ODI #10220430
39,900 miles · Mar 6, 2008
Seats
DRIVER'S SEAT SLIDES AROUND. WAS A PROBLEM WHEN I BOUGHT THE VEHICLE IN '05. TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS MY PROBLEM TO FIX. IT IS A 2003. SLIDES AND IS UNEVEN. SOMEONE NEEDS TO PROTECT THE CONSUMER FROM CRAP LIKE THIS. *TR
NHTSA ODI #10220298
101,000 miles · Mar 6, 2008
Seats
DRIVERS SEAT FAILURE BEGAN WITH LOUD, ANNOYING SQUEAKS. THE SQUEAKING RESOLVED ITSELF WHEN THE LEFT SIDE RAIL/SEAT SUPPORT SNAPPED. THE SEAT NOW TIPS ABOUT 20DEG OFF ITS LEVEL AXIS, AND I AM SURE THE INTEGRITY OF THE SEAT BEING SAFELY SECURED TO THE VEHICLE HAS BEEN COMPROMISED. THIS IS NOT AN ISOLATED INCIDENT. NISSAN, WHILE HA…
Read full complaint
DRIVERS SEAT FAILURE BEGAN WITH LOUD, ANNOYING SQUEAKS. THE SQUEAKING RESOLVED ITSELF WHEN THE LEFT SIDE RAIL/SEAT SUPPORT SNAPPED. THE SEAT NOW TIPS ABOUT 20DEG OFF ITS LEVEL AXIS, AND I AM SURE THE INTEGRITY OF THE SEAT BEING SAFELY SECURED TO THE VEHICLE HAS BEEN COMPROMISED. THIS IS NOT AN ISOLATED INCIDENT. NISSAN, WHILE HAVING A LONG STANDING TSB ON TIS, REFUSES TO SEE IT AS A SAFETY DEFECT? WHAT WILL IT TAKE? PERHAPS WHEN THE LAWSUITS START COMING IN FROM PEOPLE BEING HURLED FROM THE VEHICLE IN TRAFFIC INCIDENTS THEN THEY WILL SIT UP AND NOTICE. A SEAT BELT CAN ONLY WORK IF IT STRAPS YOU TO A SECURE SEAT!!! *TR
NHTSA ODI #10220257
70,654 miles · Mar 5, 2008
Seats
POWER DRIVER SEAT BRACKET BROKE IN LEFT REAR OF SEAT. NOTHING OTHER THAN EVERY DAY USE OF GETTING IN AND OUT OF CAR. SEAT HAD BEEN ADJUSTED VERY LITTLE. THE DEALER SAID THERE WAS NOTHING THEY COULD DO TO FIX IT. THIS IS VERY UNSAFE, I HAVE BRICKS UNDERNEATH TO SUPPORT THE SEAT SO I CAN DRIVE. THE CAR WAS BARELY 4 YEARS OLD A…
Read full complaint
POWER DRIVER SEAT BRACKET BROKE IN LEFT REAR OF SEAT. NOTHING OTHER THAN EVERY DAY USE OF GETTING IN AND OUT OF CAR. SEAT HAD BEEN ADJUSTED VERY LITTLE. THE DEALER SAID THERE WAS NOTHING THEY COULD DO TO FIX IT. THIS IS VERY UNSAFE, I HAVE BRICKS UNDERNEATH TO SUPPORT THE SEAT SO I CAN DRIVE. THE CAR WAS BARELY 4 YEARS OLD AND HAD ONLY 70,000 ON IT AT THE TIME. *TR
NHTSA ODI #10220107
72,000 miles · Feb 8, 2008
Engine And Engine Cooling
I HAVE A 2003 NISSAN MURANO. YESTERDAY AS I WAS PULLING INTO THE DRIVEWAY, I NOTICED IT WAS OVERHEATING A LITTLE. I IMMEDIATELY CALLED THE REPAIR PLACE AND HAD THEM COME AND TAKE IT TO BE SERVICED. THEY JUST CALLED TO INFORM ME THAT THE RADIATOR IS CRACKED AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED AT A TOTAL OF $1144.60. T…
Read full complaint
I HAVE A 2003 NISSAN MURANO. YESTERDAY AS I WAS PULLING INTO THE DRIVEWAY, I NOTICED IT WAS OVERHEATING A LITTLE. I IMMEDIATELY CALLED THE REPAIR PLACE AND HAD THEM COME AND TAKE IT TO BE SERVICED. THEY JUST CALLED TO INFORM ME THAT THE RADIATOR IS CRACKED AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED AT A TOTAL OF $1144.60. T HERE ARE 75000 MILES ON THIS CAR AND IT HAS ALWAYS GONE FOR SCHEDULED MAINTENANCE, OIL CHANGES, AND EVERYTHING REQUIRED TO KEEP IT RUNNING OPTIMALLY. HAVE READ ABOUT RADIATOR CRACKS FROM SEVERAL OTHER MURANO OWNERS, AND KNOWING THE OTHER PROBLEMS I HAVE HAD WITH MY LEMON OF A CAR - THEY HAD TO REPLACE THE ALTERNATOR 3 TIMES - I WOULD SERIOUSLY BELIEVE THAT THERE ARE GOING TO BE MORE AND MORE PROBLEMS WITH THE RADIATORS CRACKING ON OTHER VEHICLES. *TR
NHTSA ODI #10217439
34,706 miles · Jan 26, 2008
Seats
2003 NISSAN MURANO DRIVERS SEAT SUBJECT TO FAILURE. SEAT BECOMES LOSE AND MOVES UPON ACCELERATION AND WHEN TURNING CORNERS. THIS PROBLEM HAS BEEN IDENTIFIED BY NISSAN MURANO OWNERS ON EDMUNDS.COM. TSB#NTB05-043A ONLY TEMPORARILY FIXES THE PROBLEM AND IT GETS PROGRESSIVELY WORSE. WHEN YOU RETURN FOR REPAIR AND CAR IS OUT OF …
Read full complaint
2003 NISSAN MURANO DRIVERS SEAT SUBJECT TO FAILURE. SEAT BECOMES LOSE AND MOVES UPON ACCELERATION AND WHEN TURNING CORNERS. THIS PROBLEM HAS BEEN IDENTIFIED BY NISSAN MURANO OWNERS ON EDMUNDS.COM. TSB#NTB05-043A ONLY TEMPORARILY FIXES THE PROBLEM AND IT GETS PROGRESSIVELY WORSE. WHEN YOU RETURN FOR REPAIR AND CAR IS OUT OF WARRANTY THEY SAY IT IS A DIFFERENT PART CAUSING THE PROBLEM AND IS NOT UNDER WARRANTY. THE SEAT ROCKS FORWARD AND BACKWARDS AND FROM SIDE TO SIDE. *TR
NHTSA ODI #10216145
91,000 miles · Jan 16, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 20 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THE REAR SENSOR IN THE ENGINE FAILED. THE REPAIR WAS NOT MADE. THE MANUFACTURER STATED THA…
Read full complaint
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 20 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THE REAR SENSOR IN THE ENGINE FAILED. THE REPAIR WAS NOT MADE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE CURRENT AND FAILURE MILEAGES WERE 91,000.
NHTSA ODI #10215113
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Illustration