NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
800 reports113,355 miles · Mar 12, 2010
Power Train
1: AFTER DRIVING THE CAR FOR ALONG PERIOD OF TIME IN STOP AND GO TRAFFIC OR ON THE THRUWAY. THEN COMING TO A COMPLETE STOP AND PRESSING THE GAS THE CAR WILL CRAWL FORWARD AS IF YOU WERE NOT PRESSING DOWN THE GAS PEDAL AFTER 1-3 SEC OF THE CAR CRAWLING INTO THE MIDDLE OF A INTERSECT AND NO WAY TO GET IT OUT OF THE INTERSECT WHEN …
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1: AFTER DRIVING THE CAR FOR ALONG PERIOD OF TIME IN STOP AND GO TRAFFIC OR ON THE THRUWAY. THEN COMING TO A COMPLETE STOP AND PRESSING THE GAS THE CAR WILL CRAWL FORWARD AS IF YOU WERE NOT PRESSING DOWN THE GAS PEDAL AFTER 1-3 SEC OF THE CAR CRAWLING INTO THE MIDDLE OF A INTERSECT AND NO WAY TO GET IT OUT OF THE INTERSECT WHEN OTHER CARS ARE COMING DOWN AT 40MPH INTO THE INTERSECTION; WILL BE DISASTROUS AND POTENTIALLY CAUSE A LOST OF LIFE. AFTER 1-3 SEC THE TRANSMISSION WILL FINALLY ENGAGE. THE FUNNY PART IS WHEN YOU TURN THE CAR OFF AND RESTART IT THE PROBLEM CLEARS IT SELF UNTIL IT PROBLEM RECURS. AFTER READING OTHER STORIES OF THERE'S CVT TRANSMISSION IN THE MURANO DOING THE SAME THING TO THE OTHER MURANO CUSTOMER. I DECIDED TO TAKE IT TO THE DEALER 2: THIS IS A SPORADIC EVENT AND EVERY TIME I TOOK IT TO THE DEALER TO GET IT CHECK THEY COULD NOT DUPLICATE THE PROBLEM ON MARCH 9TH AND TOLD ME THE TRANSMISSION PERFORMED NORMAL AND IT WAS ENGINE [MISFIRING AND SLIGHTLY BURNING OIL AND COMPRESSION LOST RELATED NOT TRANSMISSION [I HAVE ENOUGH AUTOMOTIVE SKILL TO TELL ME THAT THIS IS DEFINITELY NOT A MISFIRE/SLIGHTLY BURNING OIL/COMPRESSION LOST BECAUSE ONCE YOU TURN THE CAR OFF AND TURN IT BACK ON THE PROBLEM DISAPPEARS, WITHA ENGINE MISFIRE IT WOULD STILL PERSIST, THE ENGINE IS 100% RUNNING WITHOUT ANY PROBLEM UNTIL THIS PROBLEM ARISE: SO YESTERDAY, WHEN IT STARTED HAPPENING TO MY WIFE ON HER DRIVE, I ADVISE HER TO STOP IMMEDIATELY AT THE DEALER TO HAVE THEM TAKE A LOOK AT I, TO MY SURPRISE THEY REFUSED!!! TO TAKE A 2ND LOOK AT IT AS THEY ADVISE ME THEY ALREADY DIAGNOSTIC IT AS A ENGINE PROBLEM AND WILL NOT. I CALLED THEM AND DEMANDED THAT A SERVICE TECH, TEST DRIVE IT AND HE SAID NOPE THIS IS A ENGINE PROBLEM AND TOLD MY WIFE TO TELL ME THAT IM MAKING ALL THE SERVICE DEPARTMENT MAD?!. I TOOK IT TO 2 OTHER TRANSMISSION PLACE AND THEY VERIFIED THAT THIS IS 100% INDEED A TRANSMISSION PROBLEM. *TR
NHTSA ODI #10319265
75,000 miles · Mar 10, 2010
Electrical System
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE THE CONTACT WAS DRIVING AT A SPEED OF 35 MPH SHE NOTICED THAT THE BATTERY AND BRAKE WARNING LIGHTS APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE BATTERY. THE CONTACT WAS INFORMED THAT THE ALTERNATOR HAD MALFUNCTIONED. THE CONTACT CALLED THE D…
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TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE THE CONTACT WAS DRIVING AT A SPEED OF 35 MPH SHE NOTICED THAT THE BATTERY AND BRAKE WARNING LIGHTS APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE BATTERY. THE CONTACT WAS INFORMED THAT THE ALTERNATOR HAD MALFUNCTIONED. THE CONTACT CALLED THE DEALERSHIP REGARDING NHTSA RECALL #05V319000: ELECTRICAL SYSTEM: ALTERNATOR/ GENERATOR/ REGULATOR AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 75,000.
NHTSA ODI #10318382
66,466 miles · Mar 10, 2010
Seats
DRIVER'S SIDE CAR SEAT BRACKET BROKE ON NISSAN MURANO. THANK GOODNESS WE WERE NOT DRIVING, STOPPING SUDDENLY OR HAVING IMPACT WITH ANOTHER VEHICLE OR OBJECT. THIS IS A TRUE SAFETY ISSUE. SINCE VEHICLE IS OUT OF WARRANTY, NISSAN RESPONDED THAT WE ARE RESPONSIBLE FOR THE $1150.00 REPAIR. A REPAIR FOR SOMETHING THAT TRULY MUST…
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DRIVER'S SIDE CAR SEAT BRACKET BROKE ON NISSAN MURANO. THANK GOODNESS WE WERE NOT DRIVING, STOPPING SUDDENLY OR HAVING IMPACT WITH ANOTHER VEHICLE OR OBJECT. THIS IS A TRUE SAFETY ISSUE. SINCE VEHICLE IS OUT OF WARRANTY, NISSAN RESPONDED THAT WE ARE RESPONSIBLE FOR THE $1150.00 REPAIR. A REPAIR FOR SOMETHING THAT TRULY MUST BE DUE TO A LACK OF QUALITY/DEFECTIVE PART. *TR
NHTSA ODI #10318346
150,000 miles · Mar 2, 2010
Power Train
LIKE THE MANY, MANY OTHER COMPLAINTS ON HERE AS WELL AS OTHER INTERNET SITES, I TOO HAVE A FAULTY TRANSFER CASE ON MY AWD. I TOOK MINE IN TO THE DEALER BECAUSE I WAS EXPERIENCING A BURNING OIL SMELL. THE REPLACED THE TRANSFER CASE SEAL AT A COST OF $1700, IT DIDN'T WORK, STILL LEAKED OIL. THEY REPLACED IT AGAIN SINCE THE FIRST S…
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LIKE THE MANY, MANY OTHER COMPLAINTS ON HERE AS WELL AS OTHER INTERNET SITES, I TOO HAVE A FAULTY TRANSFER CASE ON MY AWD. I TOOK MINE IN TO THE DEALER BECAUSE I WAS EXPERIENCING A BURNING OIL SMELL. THE REPLACED THE TRANSFER CASE SEAL AT A COST OF $1700, IT DIDN'T WORK, STILL LEAKED OIL. THEY REPLACED IT AGAIN SINCE THE FIRST SEAL WAS "UNDER WARRANTY" ABOUT A MONTH LATER, STILL DID NOT WORK. NOW, AS YOU WOULD EXPECT, I AM TOLD THE WHOLE TRANSFER CASE NEEDS TO BE REPLACED. THEY HAVE OFFERED TO DO SO FOR ANOTHER $800+ DOLLARS WITH NO LABOR CHARGE BUT THEY ALSO SEEM VERY RELUCTANT TO DO SO. I AM GUESSING THERE IS MORE WRONG THEN WHAT THEY ARE TELLING ME AND THEY KNOW THEY WILL JUST SEE ME BACK IN THERE IN A FEW MORE MONTHS FOR MORE REPAIRS. I HAVE SPENT $4,000 ON REPAIRS IN THE PAST 8 MONTHS AND MY 2003 MURANO HAS BECOME A MONEY PIT. I STILL OWE ON IT, SO I CAN'T AFFORD TO GET RID OF IT, NOT THAT ANYONE WOULD BUY IT. I AM DONE WITH THE DEALERSHIP WHICH EVERYONE ADVISED ME NOT TO GO TO BUT I THOUGHT I WAS MAKING A GOOD DECISIONS SINCE THEY ARE NISSAN, STUPID CHOICE ON MY PART. I WILL NEVER BUY ANOTHER NISSAN AGAIN, IT HAS BEEN NOTHING BUT PROBLEMS AND THE REALLY SAD THING, THE VEHICLE AND A STURDY, GOOD HANDLING VEHICLE. NISSAN IS LOSING A LOT OF CUSTOMERS IN THIS PROCESS BY NOT OWNING UP TO THEIR FAULTY PRODUCT. I GUESS WHEN YOU MAKE ENOUGH MONEY, IT'S NO BIG DEAL TO LOSE A FEW HUNDRED OF US IN THE PROCESS! *TR
NHTSA ODI #10315630
50,000 miles · Mar 1, 2010
Power Train
MY 2003 NISSAN MURANO IS UNSAFE DUE TO THE FACT YOU PRESS THE GAS PEDAL AND IT DOES NOT MOVE, THEN YOU PRESS AGAIN TO THE FLOOR AND IT LUNGES FORWARD. NISSAN IS AWARE OF THIS PROBLEM WITH SEVERAL COMPLAINTS. IT IS VERY UNSAFE. I WILL NOT DRIVE MY CHILDREN IN THE CAR. *TR
NHTSA ODI #10315324
67,590 miles · Feb 24, 2010
Vehicle Speed Control
WHILE GAS PEDAL APPLIED CAR STOPPED GOING--ENGINE WAS STILL RUNNING--PULLED TO SIDE OF FREEWAY--STILL IN DRIVE -CAR WOULD JUST IDLE WHEN GAS PEDAL APPLIED--PUT IN PARK TURNED OFF-RESTARTED CAR PUT IN DRIVE AND GAS PEDAL WORKED-TOOK TO DEALER-SAID COME BACK IF HAPPENS AGAIN. *TR
NHTSA ODI #10314036
139,000 miles · Feb 23, 2010
Seats
2003 NISSAN MURANO. DRIVER'S SEAT SQUEAKED FROM TIME TO TIME SINCE 2005. IT HAS BEEN SEEN AT A DEALERSHIP ON SEVERAL OCCASIONS, BUT ALWAYS REFERRED AS NORMAL WEAR AND TEAR. SOME ADDED LUBRICATION TO STOP IT FROM MAKING NOISE AND IT STOPPED FOR A TIME. IN AUGUST OF 2009 I MOVED TO VIRGINIA FROM FLORIDA. THE ROADS IN VA HAVE …
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2003 NISSAN MURANO. DRIVER'S SEAT SQUEAKED FROM TIME TO TIME SINCE 2005. IT HAS BEEN SEEN AT A DEALERSHIP ON SEVERAL OCCASIONS, BUT ALWAYS REFERRED AS NORMAL WEAR AND TEAR. SOME ADDED LUBRICATION TO STOP IT FROM MAKING NOISE AND IT STOPPED FOR A TIME. IN AUGUST OF 2009 I MOVED TO VIRGINIA FROM FLORIDA. THE ROADS IN VA HAVE FAR MORE CURVES AND HILLS THAN THOSE IN FL. TODAY THE SEAT BACK FELL BACKWARDS AS I WAS DRIVING. I PULLED OVER AND NOTICED THAT THE LOWER SUPPORT BRACKET, JUST ABOVE THE SEAT TRACK, FOR THE SEAT HAD SPLIT IN HALF. I CALLED MY LOCAL DEALER AND WAS TOLD I HAD TO MAKE AN APPOINTMENT TO LOOK IT OVER. ONLINE I WAS QUICKLY ABLE TO FIND MANY WEBSITES SPEAKING OF SIMILAR INCIDENTS AND SOME HAD THE EXACT OUTCOME AS THAT OF MY SEAT. I ALSO NOTED NHTSA ACTION NUMBER PE08065. I WAS EXTREMELY DISAPPOINTED IN MY CAR, WHICH UPTO THIS POINT I HAD FULL CONFIDENCE IN. I DON'T THINK I WILL BE RECOMMENDING THIS CAR OR ANY OTHER NISSAN FOR THAT MATTER. *TR
NHTSA ODI #10313292
2,500 miles · Feb 16, 2010
Power Train
I PURCHASED A NISSAN MURANO NEW IN 2003. SINCE NEW IT HAS HAD A PROBLEM WITH THROTTLE RESPONSE LAG. I WILL BE IN TRAFFIC OR SITTING AT A LIGHT AND WHEN I PRESS THE THROTTLE TO ACCELERATE THE CAR RESPONDS VERY SLOWLY. I HAVE NEARLY BEEN HIT AT INTERSECTIONS WHERE I AM TURNING. THE DEALER REPLACED THE THROTTLE BODY AT MY EXPENSE .…
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I PURCHASED A NISSAN MURANO NEW IN 2003. SINCE NEW IT HAS HAD A PROBLEM WITH THROTTLE RESPONSE LAG. I WILL BE IN TRAFFIC OR SITTING AT A LIGHT AND WHEN I PRESS THE THROTTLE TO ACCELERATE THE CAR RESPONDS VERY SLOWLY. I HAVE NEARLY BEEN HIT AT INTERSECTIONS WHERE I AM TURNING. THE DEALER REPLACED THE THROTTLE BODY AT MY EXPENSE . THIS WAS NO HELP. THE DEALER THEN WANTED TO REPLACE A VALVE IN THE TRANSMISSION AT MY EXPENSE( $2600). I ASKED IF OTHER OWNERS HAD REPORTED SIMILAR PROBLEMS TO NISSAN AND THE ANSWER FROM THE DEALER WAS THAT NO ONE HAD EVER REPORTED THIS PROBLEM. THIS IS DANGEROUS AND NISSAN SEEMS TO IGNORE THE OWNER COMPLAINTS. I GUESS SOMEONE NEEDS TO GET KILLED TO GET THEIR ATTENTION. THIS HAPPENS REGULARLY AND REPEATEDLY SINCE NEW IN 2003. IT'S STILL HAPPENING TODAY, IN 2010. *TR
NHTSA ODI #10310850
48,000 miles · Feb 16, 2010
Latches/locks/linkages
II HAVE A 2003 NISSAN MURANO AND THE DOORS LOCK AND NISSAN SAYS IT DOES NOT KNOW OF ANY DEFECTS,TO REPAIR THIS I HAVE READ OVER 300 COMPLAINTS ABOUT THIS ,CAN YOU DO ANYTHING TO HAVE A RECALL AND HAVE THIS TAKEN CARE OF,I WAS STRANDED ON THE N.J.TURN PIKE WITH MY 4 GRAND CHILDREN FOR 6HRS TO GET HELP ? *TR
NHTSA ODI #10310764
104,000 miles · Feb 5, 2010
Engine And Engine Cooling
I DRIVE A 2003 NISSAN MURANO. I BOUGHT IT USED IN 2005, IN THE LAST FEW YEARS I HAVE COMPLAINED TO THE DEALERSHIP (WHILE STILL UNDER WARRANTY) THAT THE CAR WAS ALMOST STALLING OUT ON ME WHILE IN DRIVE. NISSAN TOLD ME THEY COULD FIND NOTHING WRONG AND SO NOTHING WAS REPAIRED. IN ON DECEMBER 3, 2009 I WAS LEAVING MY PARKING GAR…
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I DRIVE A 2003 NISSAN MURANO. I BOUGHT IT USED IN 2005, IN THE LAST FEW YEARS I HAVE COMPLAINED TO THE DEALERSHIP (WHILE STILL UNDER WARRANTY) THAT THE CAR WAS ALMOST STALLING OUT ON ME WHILE IN DRIVE. NISSAN TOLD ME THEY COULD FIND NOTHING WRONG AND SO NOTHING WAS REPAIRED. IN ON DECEMBER 3, 2009 I WAS LEAVING MY PARKING GARAGE AT WORK AND MY CAR STALLED OUT COMPLETELY; IT THEN TOOK 15 MINUTES BEFORE IT WOULD RE-START. AFTER THAT, I DROVE HOME WITHOUT INCIDENT AND ASSUMED THAT IT WAS JUST BAD GAS OR SOMETHING. TWO WEEKS LATER, I WAS TRAVELING AT 50 MPH WHEN MY CAR COMPLETELY SHUT DOWN, NEARLY CAUSING AN ACCIDENT WITH MY 7 YEAR-OLD IN THE CAR WITH ME. AFTER THAT, MY SERVICE ENGINE LIGHT CAME ON AND I HAD LOSS OF ENGINE POWER. I THEN HAD THE CAR TOWED TO MY MECHANIC ON 1/21, WHERE HE RAN A DIAGNOSTIC AND FOUND THAT MY CRANK POSITION SENSOR AND CAM POSITION SENSOR NEEDED TO BE REPLACED. MY MECHANIC ALSO FOUND THAT THERE HAD BEEN A RECALL ON THE 2003 MURANO FOR THAT REASON, AND HE TOLD ME TO HAVE MY CAR TOWED TO NISSAN SINCE I HAD REPORTED ISSUES WHILE UNDER WARRANTY AND THERE WAS A KNOW RECALL FOR THIS PROBLEM. I TOWED MY CAR TO NISSAN THAT DAY AND THEY TOLD ME THAT BECAUSE I WAS NO LONGER UNDER WARRANTY, AND EVEN THOUGH I HAD REPORTED IT PRIOR TO EXPIRATION, THEY WOULD NOT REPAIR THE PROBLEM. I ALSO ADVISED THEM THAT I WAS FULLY AWARE OF THE RECALL. THEY THEN TOLD ME THAT MY VIN WAS OFF BY THE LAST FOUR DIGITS AND BECAUSE OF THAT, AGAIN, THEY WERE NOT OBLIGATED TO FIX IT UNDER THE RECALL OR WARRANTY. I HAVE SINCE HAD THE REPAIR COMPLETED WITH MY MECHANIC, BUT ANOTHER FRIEND OF MINE JUST HAD THE SAME EXACT THING HAPPEN WITH HER 2008 NISSAN (WHICH THEY ALSO REFUSED TO REPAIR UNDER HER WARRANTY). I AM EXTREMELY CONCERNED THAT NISSAN DOES NOT CARE ABOUT THE SAFETY OF IT'S DRIVERS SINCE THIS IS OBVIOUSLY A KNOWN PROBLEM. THIS IS NOT A MAINTENANCE ISSUE, BUT A SAFETY ONE. THIS ISSUE NEEDS TO BE LOOKED INTO SO THAT INNOCENT PEOPLE DO NOT DIE. *TR
NHTSA ODI #10306785
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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