NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
800 reports85,000 miles · Aug 11, 2010
Power Train
TRANSMISSION SHUDDERS AND SLOW ACCELERATION FROM A STOP. VEHICLE SLOWED ON FREEWAY FROM OVER 65 MPH TO UNDER 40 MPH AND UNABLE TO GO ANY FASTER. DEALER SAYS IT WAS DUE TO THE COMPUTER NEEDING TO BE RESET AND NOW SAYS IT IS DUE TO A FAULTY TRANSFER CASE. I AM NOT CONFIDENT THE ISSUE WILL BE RESOLVED WITHOUT REPLACEMENT OF BOTH…
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TRANSMISSION SHUDDERS AND SLOW ACCELERATION FROM A STOP. VEHICLE SLOWED ON FREEWAY FROM OVER 65 MPH TO UNDER 40 MPH AND UNABLE TO GO ANY FASTER. DEALER SAYS IT WAS DUE TO THE COMPUTER NEEDING TO BE RESET AND NOW SAYS IT IS DUE TO A FAULTY TRANSFER CASE. I AM NOT CONFIDENT THE ISSUE WILL BE RESOLVED WITHOUT REPLACEMENT OF BOTH THE TRANSMISSION AND TRANSFER CASE WITH A NEW DESIGN. *TR
NHTSA ODI #10348833
76,500 miles · Aug 7, 2010
Electrical SystemFuel System, Gasoline
TOTAL AND SUDDEN LOSS OF POWER WHILE AT 65-70 MPH ON A CROWDED FREEWAY. THANKS TO A TRUCKER IN A LANE TO MY RIGHT RUNNING INTERFERENCE, I WAS ABLE TO COAST TO THE SHOULDER, WHERE WE SAT IN 102 DEGREE HEAT UNTIL WE COULD GET HELP. *TR
NHTSA ODI #10347973
38,000 miles · Aug 5, 2010
Engine And Engine Cooling
I PURCHASE THIS VEHICLE ON SEPT 9, 2005 WITH 28,158 MILES FROM CHECKERED FLAG AUTO DEALER FOR MY WIFE. I STARTED HAVING ISSUES IN JUNE 2006 AROUND 38K MILES. MY WIFE WAS STOP AT A RED LIGHT ON INTERSTATE 264 EXIT RAMP ON HER WAY HOME FROM WORK. ACCORDING TO MY WIFE, THE RED LIGHT TURNED GREEN AND THE MURANO HESITATE ON ACCELERAT…
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I PURCHASE THIS VEHICLE ON SEPT 9, 2005 WITH 28,158 MILES FROM CHECKERED FLAG AUTO DEALER FOR MY WIFE. I STARTED HAVING ISSUES IN JUNE 2006 AROUND 38K MILES. MY WIFE WAS STOP AT A RED LIGHT ON INTERSTATE 264 EXIT RAMP ON HER WAY HOME FROM WORK. ACCORDING TO MY WIFE, THE RED LIGHT TURNED GREEN AND THE MURANO HESITATE ON ACCELERATION THEN STARTED ACCELERATING SLOWLY. AFTER ABOUT 3 FEET FROM THE LIGHT THE MURANO STARTED JERKING, RPM WAS RAVING HIGH BUT THE CAR WASN'T MOVING THEN PROMPTLY SPEED UP AND SHUTOFF IN THE MIDDLE OF TRAFFIC, SHE TRIED RESTARTING THE VEHICLE BUT IT WOULD NOT TURN OVER AND THE CHECK ENGINE LIGHT CAME ON. THE MURANO WAS TOWED HOME AND THE FOLLOWING DAY I BROUGHT IT TO THE NISSAN DEALERSHIP FOR REPAIR. AFTER ABOUT AN HOUR THE TECH SAID MY RUBBER INTAKE VIBRATED OFF AND CHARGED ME TO PUT IT BACK ON. (NOW THERE'S A RECALL FOR THAT, I WONDER IF IT'S TOO LATE TO GET A REFUND. NHTSA CAMPAIGN NUMBER: 09V169000) A BAD POSITION CAMSHAFT SENSOR WAS THE CAUSE FOR THE CHECK ENGINE LIGHT. I DID NOT HAVE THE MONEY TO REPLACE THE CAMSHAFT POSITION SENSOR AT THE TIME BUT WHEN I DID, REPLACING THE SENSORS DID NOT FIX THE CHECK ENGINE LIGHT. THE MURANO IS STILL HAVING THE SAME PROBLEM AFTER 6 YEARS. I STILL OWE $11K AND I CAN'T WAIT TO GET RID OF THIS NIGHTMARE. THIS WAS THE WORST FINANCIAL DECISION I EVER MADE FOR MY FAMILY. IT KILLS (IT MIGHT REALLY KILL ME IN TRAFFIC) ME TO KNOW MY WIFE AND DAUGHTERS DO NOT HAVE A DEPENDABLE MEANS OF GETTING TO DAYCARE AND WORK WHILE I AM DEPLOYED PROTECTION MY COUNTRY. I CONTACTED NISSAN MANY TIME AND IN A NUTSHELL I WAS TOLD TOO BAD, I SHOULD CALL BACK WHEN I WANT TO PURCHASE A NEW VEHICLE. *TR
NHTSA ODI #10347473
92,000 miles · Aug 4, 2010
Power Train
CAR LOOSES POWER NUMEROUS TIMES IN STOP AND GO TRAFFIC, ALMOST CAUSED ME AN ACCIDENT WHILE TRYING TO TURN LEFT WITH AN ONCOMING CAR. TOOK IT TO NISSAN, THEY SAID IT'S BECAUSE OIL LEVEL WAS LOW. AFTER OIL CHANGE SERVICE, PROBLEM STILL EXISTS. LOOKS LIKE IT IS A TRANSMISSION FAILURE BUT NISSAN DENIES IT. *TR
NHTSA ODI #10347370
65,000 miles · Aug 1, 2010
Power Train
I DRIVE A 2003 NISSAN MURANO. I HAD EXITED OFF THE INTERSTATE RIGHT TO A RED STOPLIGHT. THE LIGHT TURNED GREEN AND I PUSHED ON THE ACCELERATOR TO ONLY DRIFT INTO THE INTERSECTION. I FLOORED THE PEDAL AND THE VEHICLE FINALLY JERKED INTO MOTION AFTER MY LIGHT HAD TURNED RED AGAIN AND TRAFFIC WAS WAITING ON ME. PERHAPS IT WAS A COM…
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I DRIVE A 2003 NISSAN MURANO. I HAD EXITED OFF THE INTERSTATE RIGHT TO A RED STOPLIGHT. THE LIGHT TURNED GREEN AND I PUSHED ON THE ACCELERATOR TO ONLY DRIFT INTO THE INTERSECTION. I FLOORED THE PEDAL AND THE VEHICLE FINALLY JERKED INTO MOTION AFTER MY LIGHT HAD TURNED RED AGAIN AND TRAFFIC WAS WAITING ON ME. PERHAPS IT WAS A COMPUTER PROBLEM? RESTART A COMPUTER AND THINGS CLEAR UP. THAT'S WHAT I DID WITH THE MURANO. THE PROBLEM SEEMED TO HAVE CORRECTED ITSELF. I WAS WRONG. THE NEXT TIME IT HAPPENED I WAS LEAVING A DRIVE-THRU AND ONCE AGAIN WAS SLOWLY COASTING THROUGH A BUSY INTERSECTION UNTIL THE MURANO JERKED INTO ACTION. IN ALL OF THESE SITUATIONS I HAVE BEEN LUCKY ENOUGH THAT THE OTHER DRIVERS WERE OBSERVANT AND DIDN'T HIT ME. I HAVE NOW NOTICED THIS PROBLEM OCCURS AT ANY TYPE OF STOP AND GO TRAFFIC SITUATION. THIS PROBLEM SEEMS TO COME AND GO. IT WON'T HAPPEN FOR DAYS OR WEEKS. THEN IT'LL DO THE SLOW AND JERK EVERY DAY AT EVERY STOP EVEN IF I DO TURN IT OFF AND RESTART. I DON'T LIVE NEAR A DEALERSHIP, SO I TOOK IT TO THE LOCAL DEPENDABLE SHOP. NOT ONE OF THEIR MECHANICS COULD REPRODUCE THE CONDITION. I THOUGHT IT WAS POSSIBLY AN ACCELERATION ISSUE. MY MURANO IS A HIGH-MILEAGE VEHICLE. MY FRIEND HAD MENTIONED HAVING THE TRANSMISSION IN HIS HIGH-MILEAGE CAR REBUILT AND HOW IT FELT LIKE IT WAS NEW AGAIN. WHILE RESEARCHING ON THE INTERNET, I DIDN'T FIND INFORMATION ON A RE-BUILD KIT, BUT I DID FIND MANY FORUMS FROM OTHER MURANO OWNERS WITH THE SAME "SLOW AND JERK" PROBLEM THAT I HAVE BEEN EXPERIENCING. RIGHT NOW, I'M PRETTY MUCH WAITING FOR MY TRANSMISSION TO FAIL. I HAVE INQUIRED ABOUT THE PRICE OF REMOVING AND REPLACING THE TRANSMISSION: $4500 WAS A CONSERVATIVE ESTIMATE. *TR
NHTSA ODI #10346669
35,000 miles · Jul 25, 2010
Fuel System, Other
NISSAN MURANO 2003 - IN THE MIDDLE OF DRIVING ON A HIGHWAY GOING 45 MPH, THE ENGINE SHUTS DOWN AND LUCKILY, I WAS ON THE DECLINE SIDE OF A BRIDGE AND WAS ABLE TO ROLL SAFELY TO THE SIDE WITHOUT INCIDENT. I HAD MY 2 YEAR OLD SON AND WIFE IN THE CAR AND CANNOT IMAGINE WHAT WOULD HAVE HAPPENED IF THE CAR SHUT OFF ON THE INCLINE SI…
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NISSAN MURANO 2003 - IN THE MIDDLE OF DRIVING ON A HIGHWAY GOING 45 MPH, THE ENGINE SHUTS DOWN AND LUCKILY, I WAS ON THE DECLINE SIDE OF A BRIDGE AND WAS ABLE TO ROLL SAFELY TO THE SIDE WITHOUT INCIDENT. I HAD MY 2 YEAR OLD SON AND WIFE IN THE CAR AND CANNOT IMAGINE WHAT WOULD HAVE HAPPENED IF THE CAR SHUT OFF ON THE INCLINE SIDE OF THE BRIDGE. THE CAR WAS TOWED AND THE MECHANICS INSPECTED THE CAR AND FOUND THAT THE FUSE FOR THE FUEL SYSTEM BURNT OUT. THEY HAVE NO IDEA HOW THAT FUSE COULD HAVE BURNT OUT. ONCE REPLACED THE CAR FUNCTIONED WITH NO ISSUES. I AM NOT SURE IF THIS HAS HAPPENED TO ANYONE ELSE. *TR
NHTSA ODI #10345210
Mileage unknown · Jul 22, 2010
Visibility
I OWN A 2003 MURANO. THE DRIVER'S SIDE VISOR FAILS TO STAY IN PLACE WHEN PUSHED TOWARD THE WINDSHIELD. IT WILL, IF YOU PUSH IT UP, STAY THERE ONLY A COUPLE SECONDS. WHEN IT FALLS, IT BLOCKS OUT HALF OF YOUR VISION, MAKING IT IMPOSSIBLE TO SEE CARS IN FRONT OF YOU. I HAVE A VISOR I CAN NEVER USE. I CAN'T BLOCK OUT THE SUN IN…
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I OWN A 2003 MURANO. THE DRIVER'S SIDE VISOR FAILS TO STAY IN PLACE WHEN PUSHED TOWARD THE WINDSHIELD. IT WILL, IF YOU PUSH IT UP, STAY THERE ONLY A COUPLE SECONDS. WHEN IT FALLS, IT BLOCKS OUT HALF OF YOUR VISION, MAKING IT IMPOSSIBLE TO SEE CARS IN FRONT OF YOU. I HAVE A VISOR I CAN NEVER USE. I CAN'T BLOCK OUT THE SUN IN MY EYES, AND IF I CHOSE TO, I AM CHOOSING TO NOT SEE CARS IN FRONT OF ME. VISOR NEEDS TO BE REPLACED. *TR
NHTSA ODI #10344803
57,000 miles · Jul 19, 2010
EquipmentPower Train
TRANSFER CASE SEALS HAVE FAILED FOR THE SECOND TIME AFTER HAVING BEEN REPLACED BY THE DEALER IN THE FALL OF 2008. NISSAN NORTH AMERICA REFUSES TO ACKNOWLEDGE AN ISSUE WITH LEAKING TRANSFER CASES IN MURANOS. THEY HAVE PUT IN PLACE AN EXTENDED WARRANTY FOR CVT TRANSMISSION FAILURES, HOWEVER, DID NOT INCLUDE TRANSFER CASE PROBLEM…
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TRANSFER CASE SEALS HAVE FAILED FOR THE SECOND TIME AFTER HAVING BEEN REPLACED BY THE DEALER IN THE FALL OF 2008. NISSAN NORTH AMERICA REFUSES TO ACKNOWLEDGE AN ISSUE WITH LEAKING TRANSFER CASES IN MURANOS. THEY HAVE PUT IN PLACE AN EXTENDED WARRANTY FOR CVT TRANSMISSION FAILURES, HOWEVER, DID NOT INCLUDE TRANSFER CASE PROBLEMS. *TR
NHTSA ODI #10343907
75,000 miles · Jul 14, 2010
Power Train
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE ENGINE CONTINUED RUNNING AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT STATED THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE CONTACT WAS ABLE TO SHUT THE…
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE ENGINE CONTINUED RUNNING AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT STATED THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE CONTACT WAS ABLE TO SHUT THE ENGINE OFF AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. LATER, WHILE MERGING ONTO A BUSY HIGHWAY AT AN UNKNOWN SPEED, THE FAILURE RECURRED. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI #10343230
40,000 miles · Jul 12, 2010
Power Train
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE IN VERY HOT TEMPERATURES, THE VEHICLE WOULD SPORADICALLY HESITATE. THE DEALER PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE DEALER STATED THE FAILURE WAS DUE TO BAD GASOLINE. THE FAILURE PERSISTED AND TH…
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TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE IN VERY HOT TEMPERATURES, THE VEHICLE WOULD SPORADICALLY HESITATE. THE DEALER PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE DEALER STATED THE FAILURE WAS DUE TO BAD GASOLINE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE RADIATOR AND THROTTLE BODY. THE DEALER ALSO STATED THAT THE FAILURE COULD POTENTIALLY HAVE BEEN CAUSED BY THE TRANSMISSION AND WAS UNABLE TO CONFIRM THAT THE REPAIRS WOULD CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 202,000.
NHTSA ODI #10342694
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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