NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
800 reports22,000 miles · Jul 18, 2011
Visibility
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVERS SIDE SUN VISOR WOULD NOT HOLD IN THE UP POSITION, REDUCING VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS …
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVERS SIDE SUN VISOR WOULD NOT HOLD IN THE UP POSITION, REDUCING VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 84,740.
NHTSA ODI #10413363
86,500 miles · Jul 17, 2011
Power Train
THERE ARE TWO INCIDENCES. THE FIRST ONE WAS THE TRANSFER CASE WHICH COST $3500 AND THE SHOP DIDN'T KNOW WHAT COULD HAVE CAUSED IT HE SAID THAT THEY JUST GO WHICH I DON'T BELIEVE THERE HAS TO BE A REASON. AND NOW ABOUT TWO MONTHS AND 2K MILES LATER THE REAR DIFFERENTIAL EXPLODED. THE CAR IS CURRENTLY IN THE SHOP AND AT A DIFFEREN…
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THERE ARE TWO INCIDENCES. THE FIRST ONE WAS THE TRANSFER CASE WHICH COST $3500 AND THE SHOP DIDN'T KNOW WHAT COULD HAVE CAUSED IT HE SAID THAT THEY JUST GO WHICH I DON'T BELIEVE THERE HAS TO BE A REASON. AND NOW ABOUT TWO MONTHS AND 2K MILES LATER THE REAR DIFFERENTIAL EXPLODED. THE CAR IS CURRENTLY IN THE SHOP AND AT A DIFFERENT SHOP SO HOPEFULLY THEY CAN FIND OUT WHAT WENT WRONG. I DID A LITTLE RESEARCH AND WAS TOLD THAT THE REAR DIFF SHOULDN'T HAVE A PROBLEM TILL AT LEAST 150,000 MILES. ALSO THE SERVICE MANUAL DOESN'T SAY ANYTHING ABOUT SERVICE OR MAINTAIN OF THE TRANSFER CASE OR THE REAR DIFF. BOTH SHOULD BE COVERED UP UNTIL 100,000 MILES. AND ON GOD KNOWS HOW MUCH IT WILL COST TO FIX THIS NEW PROBLEM. I WILL NEVER BUY ANOTHER NISSAN.
NHTSA ODI #10414208
26,000 miles · Jul 14, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A NISSAN 2003 MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CRANK SHAFT POSITION SENSOR FAILED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED…
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TL* THE CONTACT OWNS A NISSAN 2003 MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CRANK SHAFT POSITION SENSOR FAILED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 96,000.
NHTSA ODI #10412263
102,500 miles · Jul 11, 2011
Electrical SystemEngine And Engine CoolingUnknown Or Other
WHILE DRIVING ON THE TOLL ROAD IN HOUSTON, MY VEHICLE LOST SPEED AND POWER GOING UP AN OVERPASS, AND LUCKILY I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMPLETE LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THIS EVENT. I WAS ABLE TO CRANK THE ENGINE BUT IT WOULD NOT START. MY PASSENGER NEEDED MEDICAL ASSISTANCE DU…
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WHILE DRIVING ON THE TOLL ROAD IN HOUSTON, MY VEHICLE LOST SPEED AND POWER GOING UP AN OVERPASS, AND LUCKILY I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMPLETE LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THIS EVENT. I WAS ABLE TO CRANK THE ENGINE BUT IT WOULD NOT START. MY PASSENGER NEEDED MEDICAL ASSISTANCE DUE TO THE HEAT (100 DEGREES), AND MY VEHICLE HAD TO BE TOWED TO THE NISSAN DEALER. THIS DEALER INDICATED A DTCODE P0340, CAM SENSOR AND CRANK SENSOR FAILURE, AND REPAIRS TOTALED $765.93. RESEARCHING THIS FAILURE, I LEARNED THAT THERE WAS AN EARLIER RECALL OF MY EXACT VEHICLE FOR THIS FAILURE, BUT MY VIN WAS NOT INCLUDED IN THE RECALL. AFTER SEARCHING THE INTERNET, I DISCOVERED MANY, MANY OTHER OWNERS OF 2003 MURANOS WITH VIN NUMBERS OUTSIDE OF THE RECALL ARE EXPERIENCING THE EXACT SAME PROBLEM AS THE RECALL. HERE'S A LINK TO JUST ONE OF SEVERAL SITES: HTTP://WWW.THEHAPPYROCK.COM/2007/11/15/HAVE-YOUR-CAR-FIXED-FOR-FREE-AUTO-RECALLS-AND-MY-2003-NISSAN-MURANO/ CALLS TO NISSAN USA, REQUESTING THEY CONSIDER A RECALL OF MY VEHICLE, WERE DENIED. I AM REQUESTING VIA THIS COMPLAINT THAT THE RECALL OF 2003 MURANOS BE EXPANDED TO INCLUDE ALL VEHICLES WITH THE FAILURE CODE(S) RELATING TO THE CAM SENSOR/CRANK SENSOR. THE PROBLEM IS A FAULTY WELD, AND ALTHOUGH NISSAN DENIES A RELATIONSHIP BETWEEN THEIR EARLIER PRODUCTION FAILURES AND MY AUTO'S FAILURE, THERE IS A DEFINITE PROBLEM WITH THEIR WELD. I FEEL FORTUNATE THAT I DID NOT HAVE MY CHILDREN IN THE CAR, AND THAT I WAS ABLE TO STEER TO THE SIDE OF THE ROAD ON THE TOLLROAD BEFORE STALLING. WITH THE AVERAGE TOLLROAD SPEED WELL OVER 70 MPH, MY SAFETY AND THE SAFETY OF MY PASSENGER WAS IN QUESTION DUE TO THE LOCATION OF THE BREAKDOWN. I HOPE THIS NEVER HAPPENS TO ANYONE WITH YOUNG CHILDREN OR ELDERLY PASSENGERS IN THE VEHICLE.
NHTSA ODI #10412611
Mileage unknown · Jul 11, 2011
Power Train
I HAVE A 2003 NISSAN MURANO W/ 88K MILES. WHEN DRIVING MY NISSAN MURANO, THERE SEEMS TO BE QUITE AN ISSUE WITH THE ACCELERATION AND THAT IT HESITATES WHEN I I STEP ON THE ACCELERATION. THE MURANO DOES NOT MOVE FORWARD FOR A FEW SECONDS, AFTER STEPPING ALMOST FULLY ON THE GAS PEDAL. THEN ALL OF A SUDDEN IT FEELS LIKE THE CAR CA…
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I HAVE A 2003 NISSAN MURANO W/ 88K MILES. WHEN DRIVING MY NISSAN MURANO, THERE SEEMS TO BE QUITE AN ISSUE WITH THE ACCELERATION AND THAT IT HESITATES WHEN I I STEP ON THE ACCELERATION. THE MURANO DOES NOT MOVE FORWARD FOR A FEW SECONDS, AFTER STEPPING ALMOST FULLY ON THE GAS PEDAL. THEN ALL OF A SUDDEN IT FEELS LIKE THE CAR CATCHES BACK ON AND THEN THE CAR JOLTS FORWARD, LETTING THE CAR FINALLY MOVE. THIS PROBLEM OCCURS SPORADICLY AND ACTUALLY ON A LEFT TURN JUST YESTERDAY, (7-10-11), THE CAR JUST COMPLETELY LOST IT'S POWER. I AM GLAD NO ACCIDENT OCCURED, I WAS VERY LUCKY. I WAS ABLE TO TURN TO THE SIDE OF THE ROAD AND TURN THE CAR OFF AND ON. AFTER I DID THAT I WAS ABLE TO GET THE CAR INTO A PARKING LOT SO I COULD HAVE MY FATHER PICK ME UP. I HAVE DEALING WITH THIS REOCCURRING ISSUE FOR A WHILE. I TOOK IT TO THE DEALER AND THEY WANT TO CHARGE ME $100 JUST TO DIAGNOSE IT IN ORDER TO HAVE NISSAN BE INVOLVED. I HAVE TO GO ABOUT THIS WAY I WAS TOLD. AFTER DOING SOME IN-DEPTH RESEARCH ON THE WEB FOR THE 2003 NISSAN MURANOS, IT SHOWS THAT THERE ARE TONS OF THOUSANDS OF OTHER 2003 NISSAN MURANO OWNERS HAVING THE COMPLETELY SAME EXACT PROBLEM. IT IS ALSO BAFFLING TO ME & NOT FAIR THAT ALL THE NISSAN DEALERSHIPS ARE MAKING SO MUCH MONEY FROM A FLAW THEY CAUSED. I WOULD LIKE TO FILE THIS ISSUE TO BE INVESTIGATED AND RECALLED. THIS IS A HUGE SAFETY HAZARD ON THE ROAD FOR ALL 2003 NISSAN MURANO OWNERS, AND IT'S NOT ETHICALLY RIGHT TO LEAVE HUNDREDS OF THOUSANDS OF PEOPLE IN SERIOUS LIFE OR DEATH SITUATIONS. *TT
NHTSA ODI #10411870
78,000 miles · Jul 11, 2011
Electrical System
SINCE I PURCHASED MY 2003 NISSAN MURANO, I HAVE HAD SEVERAL FAILURES WITH IT THAT THE DEALER HAS EITHER CLAIMED THEY CANNOT REPRODUCE, HAS FAILED TO FIX OR INDICATES THAT MY MODEL IS NOT PART OF A RECALL EFFORT, EVEN WHEN MY CAR IS REPRODUCING THE VERY SAME SYMPTOMS THE RECALLS STATE THEY ADDRESS. THE LAST INCIDENT WAS THE ALTE…
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SINCE I PURCHASED MY 2003 NISSAN MURANO, I HAVE HAD SEVERAL FAILURES WITH IT THAT THE DEALER HAS EITHER CLAIMED THEY CANNOT REPRODUCE, HAS FAILED TO FIX OR INDICATES THAT MY MODEL IS NOT PART OF A RECALL EFFORT, EVEN WHEN MY CAR IS REPRODUCING THE VERY SAME SYMPTOMS THE RECALLS STATE THEY ADDRESS. THE LAST INCIDENT WAS THE ALTERNATOR AND THE FAILURE OF THE CAM POSITION SENSORS AND CRANK POSITION SENSORS. BOTH HAVE CAUSED THE VEHICLE TO SIMPLY STOP IN ONGOING TRAFFIC CREATING AN OBVIOUS SAFETY HAZARD FOR MY FAMILY! DOES SOMEONE HAVE TO ACTUALLY DIE BEFORE WILL ACCEPT RESPONSIBILITY FOR FAULTY CONSTRUCTION WITH THE MURANO? THIS IS NOT THE FIRST LIFE-THREATENING INCIDENT I HAVE HAD WITH THIS CAR!!! I WAS ON THE INTERSTATE DOING 70 MPH WHEN ALL OF A SUDDEN THE ENGINE DIED!!! I COMPLETELY LOST ACCELERATION ON INTERSTATE 70 AT 10:30 P.M. AT NIGHT WITH SMALL CHILDREN IN THE CAR! WHAT DID THE DEALERSHIP DO TO RECTIFY THIS SITUATION? REPLACED THE ALTERNATOR THAT WAS ALREADY ON RECALL AND THREATENED TO CHARGE ME FOR THE COST UNTIL I THREATENED LEGAL ACTION...THEN, ALL OF A SUDDEN, TOOK CARE OF IT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
NHTSA ODI #10411788
64,700 miles · Jul 9, 2011
Seats
THE DRIVER'S SIDE SEAT-BOTTOM BRACKET HAS BEEN BROKEN FOR APPROXIMATELY 2 YEARS, BUT HAS NEVER BEEN A MAJOR ISSUE. JUST RECENTLY, HOWEVER, IT BECAME A MAJOR SAFETY ISSUE WHEN I ADJUSTED THE SEAT, AND IT WOULD NOT GO BACK TO WHERE I HAD IT. NAMELY, WHEN I ADJUSTED THE SEAT UPWARDS, IT WOULD NOT GO BACK DOWN. BEING A TALL GUY, AT …
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THE DRIVER'S SIDE SEAT-BOTTOM BRACKET HAS BEEN BROKEN FOR APPROXIMATELY 2 YEARS, BUT HAS NEVER BEEN A MAJOR ISSUE. JUST RECENTLY, HOWEVER, IT BECAME A MAJOR SAFETY ISSUE WHEN I ADJUSTED THE SEAT, AND IT WOULD NOT GO BACK TO WHERE I HAD IT. NAMELY, WHEN I ADJUSTED THE SEAT UPWARDS, IT WOULD NOT GO BACK DOWN. BEING A TALL GUY, AT 6'4", THIS MEANT MY KNEES WERE SHOVED INTO THE DASH AND MY HEAD HIT THE CEILING. ADDITIONALLY, WHEN ACCELERATING AND BRAKING, THE SEAT ROCKS BACK AND FORTH UNPREDICTABLY. TO MEDIATE THE PROBLEM, THE SEAT BRACKET IS BEING REPLACED. I WILL BE ASKING FOR THE BROKEN PART. *TR
NHTSA ODI #10411589
102,300 miles · Jun 30, 2011
Seats
THE DRIVER'S SEAT IN MY 2003 NISSAN MURANO SUDDENLY, WITHOUT WARNING BROKE AWAY FROM THE ANCHOR POINT ON THE LEFT SIDE. I HEARD A LOUD SNAP OR CRACK AND THE SEAT SAGGED PERCEPTIVELY DOWN AND TO THE LEFT. FORTUNATELY I WAS TRAVELING IN A STRAIGHT LINE AT A MODERATE SPEED. I BELIEVE THAT IF I HAD BEEN NEGOTIATING A SHARP TURN …
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THE DRIVER'S SEAT IN MY 2003 NISSAN MURANO SUDDENLY, WITHOUT WARNING BROKE AWAY FROM THE ANCHOR POINT ON THE LEFT SIDE. I HEARD A LOUD SNAP OR CRACK AND THE SEAT SAGGED PERCEPTIVELY DOWN AND TO THE LEFT. FORTUNATELY I WAS TRAVELING IN A STRAIGHT LINE AT A MODERATE SPEED. I BELIEVE THAT IF I HAD BEEN NEGOTIATING A SHARP TURN WITH ANY MORE SPEED I WOULD HAVE BEEN IN SIGNIFICANT JEOPARDY. I BELIEVE THIS DEFECT IN THE SEAT ATTACHMENT REPRESENTS A SIGNIFICANT HAZARD TO THE PUBLIC AND SHOULD BE CORRECTED BY NISSAN. WHEN I TOOK THE CAR TO THE DEALER I WAS INFORMED THAT THE COST TO REPAIR THE SEAT WAS $700.00. WHILE THIS MAY NOT SEEM LIKE A LOT OF MONEY TO PAY IN ORDER TO KEEP YOUR CAR SAFE IT SURELY MAY PREVENT SOME PEOPLE FROM HAVING THE REPAIRS DONE AND AS A RESULT KEEP UNSAFE CARS ON THE ROAD. AS I UNDERSTAND IT NISSAN IS UNWILLING TO DO ANYTHING TO ELIMINATE THE PROBLEM OR PARTICIPATE IN THE REPAIR AFTER THE PART FAILS. I PLAN TO HAVE THE NECESSARY REPAIRS MADE AND I WILL KEEP THE DEFECTIVE PARTS FOR INSPECTION. I THINK IT WAS SIGNIFICANT THAT THE SERVICE TECHNICIAN TOLD ME THAT MY CAR WOULD NOT PASS SAFETY INSPECTION IN VIRGINIA WITH A BROKEN SEAT. DOES THAT NOT SUGGEST THAT THE ISSUE BELONGS WITHIN THE PURVIEW OF THE NHTSA AND THAT PERHAPS THE ORGANIZATION SHOULD TAKE STEPS TO ELIMINATE THIS VERY REAL PROBLEM OR AT LEAST MAKE SURE THAT NISSAN PARTICIPATES IN THE NECESSARY REPAIRS. *TR
NHTSA ODI #10410107
65,000 miles · Jun 30, 2011
Engine And Engine Cooling
NISSAN MURANO 2003. 3 MAJOR PROBLEMS. 1- SUDDEN LOSS OF POWER AFTER DRIVING AND STOPPING (FOR EXAMPLE TRYING TO MAKE LEFT TURN OF A TRAFFIC LIGHT.) CAR DOES NOT RESPONSE AND MOVE VERY SLOWLY. (SERIOUS LIFE THREATENING ) PROBLEM EXIST SINCE HAS 65,000 FIXED AT 72000 MILES AND RECURRED AFTER 5000 MILES. (WHEN CAR TURNED OFF AND…
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NISSAN MURANO 2003. 3 MAJOR PROBLEMS. 1- SUDDEN LOSS OF POWER AFTER DRIVING AND STOPPING (FOR EXAMPLE TRYING TO MAKE LEFT TURN OF A TRAFFIC LIGHT.) CAR DOES NOT RESPONSE AND MOVE VERY SLOWLY. (SERIOUS LIFE THREATENING ) PROBLEM EXIST SINCE HAS 65,000 FIXED AT 72000 MILES AND RECURRED AFTER 5000 MILES. (WHEN CAR TURNED OFF AND ON IT WILL WORK FINE FOR FEW MINUTES). WHEN THE CAR HAS AROUND 62000 I TOOK IT TO ORIGINAL DEALER AND FOR THE LOSS OF POWER PROBLEM AND THE SERVICE MANAGER CLAIMED THAT THE CAR HAS NO OIL. BUT THE SENSOR OF THE OIL NEVER SHOWED LOW ON OIL 2- CAR STOPS ALL THE SUDDEN FOR NO REASON. THEN WHEN TRY TO TURN ON AGAIN IT WORKS FINE FOR FEW WEEKS THEN PROBLEM REPEAT AGAIN. 3- CAR JERKS SO BAD FEW TIMES AT SPEED 35 - 45 MILES AN HOUR AND THEN CHECK ENGINE SHOWS. AFTER FEW DAYS JERKS AGAIN AND THE ENGINE LIGHT GOES OFF. I BELIEVE THE FIRST 2 PROBLEM ARE TOO DANGEROUS AND MIGHT BE A LIFE THREATENING . *TR
NHTSA ODI #10409989
40,500 miles · Jun 29, 2011
Electrical SystemLatches/locks/linkages
FRONT DOOR LOCKS WORKING INTERMITTENTLY WHEN USING THE REMOTE.. *TR
NHTSA ODI #10409347
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.