Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1090–25K
11025–50K
13650–75K
15975–100K
149100–150K
28150K+
691 reports with mileage · 109 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 265 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports5 fire reports6 injury reports
What owners actually said
800 reports
110,200 miles · Nov 12, 2012
Seats
I CLIMBED INTO MY VEHICLE (1003 NISSAN MURANO) AFTER WORK. AS SOON AS I SAT DOWN I HEARD A LOUD METALLIC POP AND THE SEAT SANK DOWN ON THE LEFT SIDE. I REMOVED THE SIDE COVER OF THE DRIVER'S SEAT AND FOUND THAT A REAR SUPPORT BAR OF THE SEAT FRAME HAD BROKEN IN TWO PLACES. THE VEHICLE WAS PARKED AND NOT RUNNING WHEN THIS HAPP…
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I CLIMBED INTO MY VEHICLE (1003 NISSAN MURANO) AFTER WORK. AS SOON AS I SAT DOWN I HEARD A LOUD METALLIC POP AND THE SEAT SANK DOWN ON THE LEFT SIDE. I REMOVED THE SIDE COVER OF THE DRIVER'S SEAT AND FOUND THAT A REAR SUPPORT BAR OF THE SEAT FRAME HAD BROKEN IN TWO PLACES. THE VEHICLE WAS PARKED AND NOT RUNNING WHEN THIS HAPPENED. *TR
NHTSA ODI #10484021
15 miles · Oct 19, 2012
EnginePower Train
DRIVING AND ENGINE SHUTOFF!!!!!!! COULD NOT BRAKE OR ACCELERATE !!!! WAS TERRIFIED AS I WAS IN MIDDLE OF INTERSECTION MAKING A LEFT WITH TWO CHILDREN IN THE BACK! TUNED KEY TO OFF AND RESTARTED . NISSAN SAYS THERE IS A RECALL FOR THIS ISSUE BUT MY VIN DOES NOT FALL UNDER IT PLEASE HELP. *TR
NHTSA ODI #10481192
72,000 miles · Oct 5, 2012
EngineEngine And Engine Cooling
THE "SERVICE ENGINE SOON" WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE I PURCHASED MY 2003 NISSAN MURANO. WHEN IN SLOW TRAFFIC OR THE ENGINE HAS WARMED UP, WHEN I PRESS ON THE ACCELERATOR THE CAR WILL NOT PICK UP SPEED, UNLESS I DEPRESS IT TO THE FLOOR BOARD. I'M TERRIFIED THAT I WILL BE HIT FROM THE REAR WHILE WAITING FOR MY …
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THE "SERVICE ENGINE SOON" WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE I PURCHASED MY 2003 NISSAN MURANO. WHEN IN SLOW TRAFFIC OR THE ENGINE HAS WARMED UP, WHEN I PRESS ON THE ACCELERATOR THE CAR WILL NOT PICK UP SPEED, UNLESS I DEPRESS IT TO THE FLOOR BOARD. I'M TERRIFIED THAT I WILL BE HIT FROM THE REAR WHILE WAITING FOR MY TO GET ENGINE POWER. DOING MY RESEARCH ONLINE I NOTICED THERE WAS A RECALL NHTSA CAMPAIGN ID # 03V455000) FOR THIS EXACT PROBLEM ON THIS YEAR, MAKE AND MODEL. I CALLED NISSAN WITH MY VIN # AND WAS TOLD THAT MY VIN# WAS NOT INCLUDED IN THIS RECALL. I'M VERY FRUSTRATED WITH NISSAN AT THIS POINT. I DON'T UNDERSTAND HOW IF MY CAR IS DOING THE EXACT SAME THING AS DESCRIBED IN THE RECALL, SAME YEAR, MAKE & MODEL, WHY THEY WOULD TAKE A CHANCE IN THE SAFETY OF ME AS WELL AS MY FAMILY. IS THERE ANYONE OR ANYTHING ELSE THAT I CAN DO IN ORDER FOR NISSAN TO HONOR THIS RECALL SINCE IT WAS HAVE A DIRECT EFFECT ON THE SAFETY OF MY FAMILY, MYSELF AND OTHER DRIVERS IF IT WAS TO CAUSE A CRASH AS THEY DESCRIBE IN THEIR RECALL. *TR
NHTSA ODI #10478700
140,724 miles · Oct 4, 2012
Vehicle Speed Control
WHEN YOU PUSH ON THE GAS THE CAR DOES NOT GO FOR A FEW SECONDS THEN WHEN IT GOES IT LUNGES FORWARD. THIS MAKES IT VERY HARD TO MAKE A LEFT TURN IN FRONT OF TRAFFIC, YOU DO NOT KNOW IF THE CAR IS GOING TO MOVE AT FIRST OR NOT. AND WHEN YOU ARE IN STOP AND GO TRAFFIC AND GO TO MOVE UP JUST A LITTLE BIT THE CAR DOES NOT GO THEN W…
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WHEN YOU PUSH ON THE GAS THE CAR DOES NOT GO FOR A FEW SECONDS THEN WHEN IT GOES IT LUNGES FORWARD. THIS MAKES IT VERY HARD TO MAKE A LEFT TURN IN FRONT OF TRAFFIC, YOU DO NOT KNOW IF THE CAR IS GOING TO MOVE AT FIRST OR NOT. AND WHEN YOU ARE IN STOP AND GO TRAFFIC AND GO TO MOVE UP JUST A LITTLE BIT THE CAR DOES NOT GO THEN WHEN IT DOES YOU ALMOST HIT THE CAR IN FRONT OF YOU. MY UNDERSTANDING IS THIS IS THE CVT VAVLE BODY. MY CAR IS GIVING ERROR CODE P1722 PER THE DEALER. THE PAPERWORK THEY GAVE ME SAYS ESTEM SPD. SIG. *TR
NHTSA ODI #10478566
89,002 miles · Sep 17, 2012
Power Train
PULLED OFF INTERSTATE BECAUSE TRANSMISSION WAS NOT ACTING CORRECTLY. WHEN I PULLED OF THE INTERSTATE AT THE STOP SIGN, I TRIED TO APPLY THE ACCELERATOR AND CAR WOULD NOT MOVE. I WAS ALMOST HIT IN THE REAR. FINALLY ABLE TO GET CAR TO PARKING LOT. HAD CAR TOWED TO NISSAN DEALER FOR REPAIR. WAITING ON CALL FOR COST OF REPAIRS. *TR
NHTSA ODI #10475577
122,400 miles · Sep 13, 2012
Engine
MY MURANO WAS ATTEMPTING TO STALL OUT SEVERAL TIMES WHILE I WAS DRIVING, ESPECIALLY AFTER TAKING OFF....WHEN IT HAPPENED THE LAST TIME, BEFORE I GOT THE REPAIRS, IT JUST SHUT DOWN WHILE I WAS GETTING ONTO A BUSY HIGHWAY. THANK GOD I WAS ABLE TO QUICKLY PULL TO THE SOFT SHOULDER BEFORE SOMEONE CRASHED INTO ME. *TR
NHTSA ODI #10475356
102,000 miles · Sep 12, 2012
Seats
WHEN VEHICLE WAS PURCHASED I NOTICED POWER SEAT WAS TILTING SIDEWAYS WHEN ADJUSTING. MY TODDLER WAS ABLE TO PUSH WITH BOTH FEET HARD ENOUGH TO MAKE THE SEAT LEAN SIDEWAYS AS WELL. GOD FORBID I GET INTO AN ACCIDENT!! TOOK INTO NISSAN DEALERSHIP WHO IN TURN EXPLAINED THIS WAS PART OF THE TRIM PACKAGE SINCE IT WAS A POWER SEAT, EVE…
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WHEN VEHICLE WAS PURCHASED I NOTICED POWER SEAT WAS TILTING SIDEWAYS WHEN ADJUSTING. MY TODDLER WAS ABLE TO PUSH WITH BOTH FEET HARD ENOUGH TO MAKE THE SEAT LEAN SIDEWAYS AS WELL. GOD FORBID I GET INTO AN ACCIDENT!! TOOK INTO NISSAN DEALERSHIP WHO IN TURN EXPLAINED THIS WAS PART OF THE TRIM PACKAGE SINCE IT WAS A POWER SEAT, EVEN THOUGH IT IS A METAL PART WITH NO ELECTRONIC FUNCTION. TOTAL COST TO REPLACE THIS LITTLE BRACKET, JUST A MERE $1,600. I'M SURE THIS MALFUNCTION HAS BEEN THE CAUSE OF MAJOR INJURIES AND MAY HAVE EVEN COSTS LIVES. A RECALL WOULD BE NICE NISSAN! WAY TO GO SHOW CONCERN AND BACK YOUR PRODUCT, I WILL NEVER BUY A NISSAN AGAIN. *TR
NHTSA ODI #10475238
131,000 miles · Sep 10, 2012
Electrical SystemEngineVehicle Speed Control
FIRST INCIDENT: WHILE TURNING INTO A PARKING LOT CAR SHUT OFF ALL WARNING LIGHTS ON DASH LIT UP. SINCE NO POWER TO CAR I WAS NOT ABLE TO TURN OR USE MY BRAKES EFFECTIVELY. I WAS STOPPED IN THE ONCOMING TRAFFIC LANE. I WAS ABLE TO USE MY FOUR WAY LIGHTS. CAR HAD TO BE TOWED AS WE WERE UNABLE TO RESTART THE CAR. SECOND INCIDEN…
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FIRST INCIDENT: WHILE TURNING INTO A PARKING LOT CAR SHUT OFF ALL WARNING LIGHTS ON DASH LIT UP. SINCE NO POWER TO CAR I WAS NOT ABLE TO TURN OR USE MY BRAKES EFFECTIVELY. I WAS STOPPED IN THE ONCOMING TRAFFIC LANE. I WAS ABLE TO USE MY FOUR WAY LIGHTS. CAR HAD TO BE TOWED AS WE WERE UNABLE TO RESTART THE CAR. SECOND INCIDENT: WHILE DRIVING ON A CITY STREET AT 35 MILES AN HOUR ONCE AGAIN CAR TURNED OFF AND I WAS UNABLE TO USE GAS OR BRAKES RELATED TO NO POWER. I BARELY WAS ABLE TO GET ABOUT HALFWAY INTO THE TURN LANE TO GET OUT OF TRAFFIC. ALMOST CAUSING AN ACCIDENT. THIS TE I WAS ABLE TO WAIT A FEW MINUTES AND AFTER A FEW UNSUCCESSFUL ATTEMPTS TO START MY CAR IT FINALLY BEGAN RUNNING AGAIN. *TR
NHTSA ODI #10474480
88,300 miles · Sep 8, 2012
Seats
DRIVER SEAT FRAME BROKEN AND STARTED ROCKING BACK AND FORTH REAR DRIVER SIDE TO FRONT PASSENGER SIDE. SEAT FRAME NEEDED TO BE REPLACED TO CORRECT PROBLEM. *TR
NHTSA ODI #10474330
162,800 miles · Aug 22, 2012
Engine
I WAS DRIVING WITH MY 2KIDS...AND MY MURANO STAR TO LOSS POWER.AND SPEED GOIN UP WITHOUT PUSHIN DE GAS..I WAS SOO SCARED..AND THE ENGINE GO COMPLETELY OFF..ON THE FREEWAY ..WENT A TRY TO STARTED DON'T STAR...I REPLACED ONE CAM SENSOR EN STILL THE SAME..NOW I'M NO HAVE NO MORE MONEY TO FIXED ..AN I'M STOCK WITH THE CAR PAYMENT. …
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I WAS DRIVING WITH MY 2KIDS...AND MY MURANO STAR TO LOSS POWER.AND SPEED GOIN UP WITHOUT PUSHIN DE GAS..I WAS SOO SCARED..AND THE ENGINE GO COMPLETELY OFF..ON THE FREEWAY ..WENT A TRY TO STARTED DON'T STAR...I REPLACED ONE CAM SENSOR EN STILL THE SAME..NOW I'M NO HAVE NO MORE MONEY TO FIXED ..AN I'M STOCK WITH THE CAR PAYMENT. WITHOUT CAR..THE DEALER DON'T WANT TO HELP ME..HU CAN HELP ME TO FIX MY CAT??? LOOK NICE ...BUT. THE MOTOR IS A PIECE A ZSSSSSHH... :( *TR
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
2003 Nissan Murano Problems, Complaints & Recalls | Skip That Year
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