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2003 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2003 Nissan Murano are substantially higher than the model-year median of 110.

About this comparison →

When problems were reported

Mileage at the reported incident

691 reports with mileage · 109 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 265 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports5 fire reports6 injury reports

Visibility complaints

42 reports
Clear category filter
40,000 miles · Jul 24, 2009
Visibility

DRIVER SIDE SUN VISOR KEEPS FALLING WHILE TRIED TO USE IT TO AVOID SUN GLARE. SAFETY ISSUE. I HAVE SEEN SEVERAL COMPLAINTS FROM OTHER NISSAN MURANO OWNERS ON NISSANFORUMS. *TR

NHTSA ODI #10278225

78,000 miles · Jun 29, 2009
Visibility

SUN VISOR ON DRIVER'S SIDE FALLS DOWN AND WILL NOT STAY UP. BLOCKS VIEW OF THE ROAD AND IS A HAZARD. *TR

NHTSA ODI #10275255

65,000 miles · Jun 9, 2009
Visibility

2003 NISSAN MURANO SUN VISOR FALLS DOWN UNEXPECTEDLY AND BLOCKS VISIBILITY ON BOTH DRIVERS SIDE AND PASSENGER SIDE. *TR

NHTSA ODI #10273279

40,000 miles · May 12, 2009
Visibility

DRIVER'S SIDE SUN VISOR SUDDENLY FALLS OUT OF POSITION. THIS IS BOTH STARTLING TO THE DRIVER AND BLOCKS HIS/HER VIEW OF THE ROAD. *TR

NHTSA ODI #10268519

39,000 miles · Sep 9, 2008
Visibility

THE DRIVER'S SIDE VISOR WILL FALL (VISOR GOES TO DOWN POSITION) UNEXPECTEDLY AND SUDDENLY WHILE DRIVING. IT WILL SOMETIMES WILL STAY UP WHEN PUSHED BACK UP. HOWEVER, IT WILL NOT STAY IN ANY POSITION BETWEEN UP AND DOWN NOW. THE PROBLEM IS NOT THE VISOR BAR CLIP. IT APPEARS TO BE WITHIN THE VISOR INTERNALS. *TR

NHTSA ODI #10241654

76,000 miles · Apr 25, 2008
Visibility

AT THE BEGINNING OF MARCH 2008 MY SUN VISOR ON THE DRIVER SIDE SUDDENLY DROPPED DOWN & OBSTRUCTED MY VIEW & STARTLED ME. LUCKILY I WAS ABLE TO QUICKLY MOVE IT TO THE SIDE S I COULDN'T SEE CLEARLY IN FRONT OF ME AS THE VISOR DROPPED DOWN & BLOCKED MOST OF MY VIEW. I RESTOWED THE VISOR & IT WAS OKAY FOR A FEW DAYS BUT THEN THE SA…

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AT THE BEGINNING OF MARCH 2008 MY SUN VISOR ON THE DRIVER SIDE SUDDENLY DROPPED DOWN & OBSTRUCTED MY VIEW & STARTLED ME. LUCKILY I WAS ABLE TO QUICKLY MOVE IT TO THE SIDE S I COULDN'T SEE CLEARLY IN FRONT OF ME AS THE VISOR DROPPED DOWN & BLOCKED MOST OF MY VIEW. I RESTOWED THE VISOR & IT WAS OKAY FOR A FEW DAYS BUT THEN THE SAME THING HAPPENED AGAIN WITH THE VISOR DROPPING DOWN . IT APPEARS THE LATCH THAT HOLDS IT IN PLACE IS OK, HOWEVER THE BAR THAT HOLDS THE VISOR& ALLOWS IT TO ROTATE UP & DOWN SEEMS TO BE LOOSE & CANNOT BE ADJUSTED TO BE TIGHTER. I CONTACTED KING WINDWARD NISSAN ON 3/27/08 & SPOKE WITH A CHERYL WHO CHECKED MY WARRANTY & SAID IT WAS NOT COVERED. I EXPLAINED TO HER THAT IT IS A SAFETY ISSUE BUT SHE SAID UNFORTUNATELY IT WASN'T COVERED SO I WOULD HAVE TO PAY FOR THE REPLACEMENT WHICH WAS ABOUT 300.00 FOR JUST THE VISOR. NISSAN SHOULD REPLACE THIS AT NO CHARGE SINCE IT IS A MANUFACTURES DEFECT & CAN CAUSE AN ACCIDENT IF THE VISOR COMES DOWN SUDDENLY & OBSTRUCTS THE DRIVERS VIEW OF THE ROAD. *TR

NHTSA ODI #10225748

75,000 miles · May 25, 2007
Visibility

TL*THE CONTACT OWNS A 2003 NISSAN MURANO. APPROXIMATELY ONE MONTH AGO, THE CONTACT NOTICED THAT THE POWER WINDOW MOTOR MADE AN UNFAMILIAR NOISE. THE FAILURE AFFECTED HOW THE WINDOW RAISED UP AND DOWN. SHE NOTIFIED NISSAN WHO STATED THAT THE MOTOR HAS FAILED AND WOULD COST $600.00 TO REPLACE. THERE WERE NO RECALLS ON NHTSA'S …

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TL*THE CONTACT OWNS A 2003 NISSAN MURANO. APPROXIMATELY ONE MONTH AGO, THE CONTACT NOTICED THAT THE POWER WINDOW MOTOR MADE AN UNFAMILIAR NOISE. THE FAILURE AFFECTED HOW THE WINDOW RAISED UP AND DOWN. SHE NOTIFIED NISSAN WHO STATED THAT THE MOTOR HAS FAILED AND WOULD COST $600.00 TO REPLACE. THERE WERE NO RECALLS ON NHTSA'S WEBSITE PERTAINING TO HER VEHICLE. SHE FEELS THAT SHE SHOULD NOT HAVE TO COME OUT OF POCKET FOR A VEHICLE THAT IS ONLY FOUR YEARS OLD. THE CONTACT STATED THAT SHE CANNOT DRIVE HER VEHICLE. NISSAN STATED THAT THERE IS NO WARRANTY. THE VIN, ENGINE SIZE, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 75,000. . RETURNED USPS, 2ND ATTEMPT MADE 05/25/07 FAILED. *LJ

NHTSA ODI #10191716

Mileage unknown · Aug 19, 2005
Electrical SystemVisibility

2003 NISSAN MURANO DEVELOPED MULTIPLE PROBLEMS.*MR THE DRIVERS SIDE WINDOW MOTOR WAS INOPERATIVE. THE REAR TAILLIGHT WAS OUT, THE DOOR AJAR LIGHT REMAINED LIT EVEN WHEN THE DOOR WAS CLOSED, THE DRIVERS SIDE MIRROR WAS REPLACED, THE WINDSHIELD WAS DISTORTED AND THEREFORE REPLACED, THE CD PLAYER WAS INOPERATIVE

NHTSA ODI #10135588

14,000 miles · Jun 12, 2005
Engine And Engine CoolingSteeringSuspension

SUV PULLS TO THE SIDE WHEN STEERING WHEEL LIGHTLY RELEASED. BROUGHT TO DEALER 3X BUT CANNOT FIX, SAYS RUN FOR !K MILES AND SEE BUT STILL RECURS. DRIVER SIDE WINDOW MAKES SQUEAKY NOISE WHEN OPEN, DEALER CHANGED WINDOW RUNNER BUT STILL NOISY. ENGINE SEEMS TO CHOKE WHEN DRIVEN AFTER PARKING UPHILL, DEALER SAID REMOVED SOME AIR BUB…

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SUV PULLS TO THE SIDE WHEN STEERING WHEEL LIGHTLY RELEASED. BROUGHT TO DEALER 3X BUT CANNOT FIX, SAYS RUN FOR !K MILES AND SEE BUT STILL RECURS. DRIVER SIDE WINDOW MAKES SQUEAKY NOISE WHEN OPEN, DEALER CHANGED WINDOW RUNNER BUT STILL NOISY. ENGINE SEEMS TO CHOKE WHEN DRIVEN AFTER PARKING UPHILL, DEALER SAID REMOVED SOME AIR BUBBLES IN GAS TANK BUT STILL RECURS. RIGHT FRONT SHOCK FEELS DRIBBLING WHEN DRIVEN AT HIGHWAY SPEEDS, DEALER CANT FIND ANY PROBLEM.

NHTSA ODI #10125029

25 miles · Mar 29, 2004
Electrical SystemStructureVisibility

NISSAN MURANO HAS DANGEROUS DESIGN DEFECTS COMPOUNDED BY UNRESOLVED ELECTRONICS PROBLEMS. DESIGN FLAWS: 1) INEFFECTIVE DEFROSTER SYSTEM , 2) LONG-ARMED WIPERS CLOG EASILY, 3) ALL DOORS MUST BE UNLOCKED TO GET GAS (INVITING CARJACKERS). THE DEFROSTER-WIPER PROBLEM WAS MADE WORSE BY ELECTRONICS. WHILE I WAS CLEARING WINDOWS …

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NISSAN MURANO HAS DANGEROUS DESIGN DEFECTS COMPOUNDED BY UNRESOLVED ELECTRONICS PROBLEMS. DESIGN FLAWS: 1) INEFFECTIVE DEFROSTER SYSTEM , 2) LONG-ARMED WIPERS CLOG EASILY, 3) ALL DOORS MUST BE UNLOCKED TO GET GAS (INVITING CARJACKERS). THE DEFROSTER-WIPER PROBLEM WAS MADE WORSE BY ELECTRONICS. WHILE I WAS CLEARING WINDOWS THE CAR LOCKED IN 13 DEGREE WEATHER. *AK THE CAR: 1) LOCKS DOORS AT RANDOM INTERVALS , 2) PUTS THE WINDOWS DOWN WITHOUT WARNING (THE SERVICE MANAGER SAYS, "DON'T NOT LEAVE VALUABLES IN THIS CAR!"), 3) THE REMOTE ENTRY SYSTEM OFTEN DOES NOT BEEP REQUIRING THAT I CHECK ALL DOORS (ESPECIALLY GIVEN THE OTHER PROBLEMS WITH LOCKS), 4) NOW THE CAR SOMETIMES TELLS ME THAT THE DRIVER'S DOOR IS OPEN (WHEN IT IS NOT). THE CAR IS VIRTUALLY NEW (LESS THAN 6,000 MILES). NISSAN KNOWS THEY HAVE THIS PROBLEM. THERE IS AN INTERNAL SERVICE MEMO IT. BUT WHEN CONSUMERS COMPLAIN THEY ARE "STONE-WALLED" WITH, "WE COULD NOT DUPLICATE THE PROBLEM." LAST FRIDAY MY CARACTED UP AT THE DEALERSHIP. THE SERVICE MANAGER ACKNOWLEDGED IN WRITING ON NISSAN LETTERHEAD. THIS PROBLEM EXISTS AND IT IS IN A NUMBER OF MODELS -- MAXIMA, ALTIMA, TITAN TRUCKS, AND MURANOS. NISSAN SHOULDRECALL ALL OF THE AFFECTED VEHICLES, PROVIDE RENTAL CARS WHILE REPAIRS ARE MADE, AND TO ISSUE CREDIT VOUCHERS FOR ALL OF THE PAST AGGRAVATION THEY CAUSED BY THEIR FAILING TO PROVIDE GOOD-FAITH SOLUTIONS TO THE PROBLEMS THEY KNOW EXIST.

NHTSA ODI #10064102

Official recalls

6

09V169000 · Engine And Engine Cooling

May 19, 2009

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence & remedy

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V048000 · Seat Belts:rear/other

Feb 13, 2006

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence & remedy

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V003000 · Fuel System, Gasoline:storage:tank Assembly

Jan 10, 2006

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence & remedy

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V319000 · Electrical System:alternator/generator/regulator

Jul 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

03V455000 · Engine And Engine Cooling

Nov 17, 2003

ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.

Consequence & remedy

Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

03V123000 · Power Train:automatic Transmission:gear Position Indication (prndl)

Mar 31, 2003

ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.

Consequence & remedy

Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.

Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08065 · Driver Seat Anchor Failure

Opened Nov 18, 2008 · Closed Jul 2, 2009

Status: closed (inferred from source dates) · Seats

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.

PE05050 · Fuel Tank Punctures From Road Debris

Opened Sep 13, 2005 · Closed Jan 31, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Additional source detail variants (2)

Fuel System, Gasoline:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

EA05006 · Alternator Failure / Engine Stalling

Opened Mar 25, 2005 · Closed Aug 17, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Electrical System

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

PE04077 · Alternator Failure/ Engine Stalling

Opened Nov 19, 2004 · Closed Mar 25, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Electrical System

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.