NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
13 reportsClear category filter134,876 miles · Aug 26, 2018
Unknown Or OtherVehicle Speed Control
WHILE DRIVING ON A CITY STREET CAR LOST CHARGE WOULD DRIVE VERY SLOWLY ABOUT 1 MILE PER HOUR. BRAKE AND BATTERY LIGHT CAME ON. HAVE ALREADY REPLACED BATTERY AND ALTERNATOR ABOUT A YEAR AGO BUT WHEN SAME THING HAPPENED TODAY. PER THE VIN MY CAR HAS NOT BEEN RECALLED. I'LL HAVE TO GET INVOICE FROM TIRE CHOICE TO SHOW WHAT I PAID …
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WHILE DRIVING ON A CITY STREET CAR LOST CHARGE WOULD DRIVE VERY SLOWLY ABOUT 1 MILE PER HOUR. BRAKE AND BATTERY LIGHT CAME ON. HAVE ALREADY REPLACED BATTERY AND ALTERNATOR ABOUT A YEAR AGO BUT WHEN SAME THING HAPPENED TODAY. PER THE VIN MY CAR HAS NOT BEEN RECALLED. I'LL HAVE TO GET INVOICE FROM TIRE CHOICE TO SHOW WHAT I PAID FOR ALTERNATOR AND BATTERY. THANK YOU.
NHTSA ODI #11122451
106,000 miles · Jun 7, 2018
Electronic Stability Control (esc)Unknown Or OtherVehicle Speed Control
MY 2003 NISSAN MURANO STALLS OUT ON ME WHILE DRIVING, AND MULTIPLE TIMES JUST TODAY 06/07/18 WHILE DRIVING AT A NORMAL SPEED LIMIT, VEHICLE JUST SLOWS DOWN CAUSING ME TO PUT MY HAZARDS. I WAS NOT ABLE TO ACCELERATE. THIS IS A HAZARD FOR MYSELF AND MORE IMPORTANT MY CHILDREN WHO RIDE IN THIS VEHICLE WITH ME. MY VIN# DOES NOT HAVE…
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MY 2003 NISSAN MURANO STALLS OUT ON ME WHILE DRIVING, AND MULTIPLE TIMES JUST TODAY 06/07/18 WHILE DRIVING AT A NORMAL SPEED LIMIT, VEHICLE JUST SLOWS DOWN CAUSING ME TO PUT MY HAZARDS. I WAS NOT ABLE TO ACCELERATE. THIS IS A HAZARD FOR MYSELF AND MORE IMPORTANT MY CHILDREN WHO RIDE IN THIS VEHICLE WITH ME. MY VIN# DOES NOT HAVE A RECALL, BUT READING OTHER CONSUMER'S COMMENTS THERE IS A MAJOR ISSUE. IT'S MY HOPE THAT THIS CAN BE RECALLED SO THAT WE THE CONSUMER'S WILL HAVE A PIECE OF MIND AND BE SAFE WHILE DRIVING ON THE ROADS.
NHTSA ODI #11100421
Mileage unknown · Aug 31, 2017
Unknown Or Other
I RECENTLY PURCHASED A 2003 NISSAN MURANO V/6 AT AWD AND BOTH SUN VISOR'S KEEP FALLING DOWN AND OBSTRUCTING MY VIEW. THIS IS A VERY DANGEROUS SITUATION FOR THE DRIVER. IT IS A MAJOR DISTRACTION, ESPECIALLY IN HEAVY TRAFFIC, TO HAVE TO CONSTANTLY WORRY ABOUT VISIBILITY. IT SEEMS THAT THIS HAS BEEN AN ON GOING ISSUE FOR MANY YEARS…
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I RECENTLY PURCHASED A 2003 NISSAN MURANO V/6 AT AWD AND BOTH SUN VISOR'S KEEP FALLING DOWN AND OBSTRUCTING MY VIEW. THIS IS A VERY DANGEROUS SITUATION FOR THE DRIVER. IT IS A MAJOR DISTRACTION, ESPECIALLY IN HEAVY TRAFFIC, TO HAVE TO CONSTANTLY WORRY ABOUT VISIBILITY. IT SEEMS THAT THIS HAS BEEN AN ON GOING ISSUE FOR MANY YEARS BEING IGNORED BY NISSAN MOTOR COMPANY.
NHTSA ODI #11020993
150,000 miles · Jul 31, 2017
Electrical SystemEngineUnknown Or Other
CAR RANDOMLY SHUTS OFF WHILE IN MOTION AT VARIOUS TIMES WHILE ON HIGHWAY AND CITY STREETS. MOST RECENT OCCURRENCE WE WERE ATTEMPTING TO MAKE A LEFT TURN AND CAR SHUT OFF AND ROLLED INTO DITCH WHILE ONCOMING TRAFFIC WAS APPROACHING.
NHTSA ODI #11011673
144,000 miles · Oct 13, 2016
Power TrainUnknown Or OtherCrash
THE PROBLEM WITH MY NISSAN MURANO LIKE SO MANY OTHERS IS THE TRANSMISSION. I TOOK IT TO THE DEALER AND I WASTED $125 DOLLARS. I ALSO CONTACTED NISSAN COOPERATE AND THEY HAVE NOT DID ANYTHING. NISSAN KNOWS THIS IS A MANUFACTORY PROBLEM AND THEY WILL NOT ACKNOWLEDGE THE PROBLEM. I AM SO FRUSTRATED WITH THIS PROBLEM I SEEN THAT THE…
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THE PROBLEM WITH MY NISSAN MURANO LIKE SO MANY OTHERS IS THE TRANSMISSION. I TOOK IT TO THE DEALER AND I WASTED $125 DOLLARS. I ALSO CONTACTED NISSAN COOPERATE AND THEY HAVE NOT DID ANYTHING. NISSAN KNOWS THIS IS A MANUFACTORY PROBLEM AND THEY WILL NOT ACKNOWLEDGE THE PROBLEM. I AM SO FRUSTRATED WITH THIS PROBLEM I SEEN THAT THEY EXTENDED THE WARRANTY BUT I AM 20,000 MILES OVER IT I NEED HELP
NHTSA ODI #10915991
108,000 miles · Oct 11, 2016
EngineUnknown Or OtherVehicle Speed Control
PURCHASED THIS VEHICLE IN 2012, USED- BAG AN HAVING ISSUES IMMEDIATELY, INCLUDING , NO HEAT, STALLING, WINDOWS ROLLING DOWN ON THEIR OWN IN WINTER- RETURNED IT TO THE DEALER AND THEY KEPT FOR 1 WEEK, SAID THERE WAS NOTHING WRONG EXCEPT THE FUEL PUMP. WE REPLACED IT AND TROUBLE CONTINUED. CONTACTED NISSAN AND THEY SAID TO TAKE TO…
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PURCHASED THIS VEHICLE IN 2012, USED- BAG AN HAVING ISSUES IMMEDIATELY, INCLUDING , NO HEAT, STALLING, WINDOWS ROLLING DOWN ON THEIR OWN IN WINTER- RETURNED IT TO THE DEALER AND THEY KEPT FOR 1 WEEK, SAID THERE WAS NOTHING WRONG EXCEPT THE FUEL PUMP. WE REPLACED IT AND TROUBLE CONTINUED. CONTACTED NISSAN AND THEY SAID TO TAKE TO DEALER FOR DIAGNOSTIC, A CERTIFIED NISSAN MECHANIC NOW LOOKING IT OVER AND CLAIMS THERE IS NOTHING WRONG, WE HAVE THROWN SO MUCH MONEY INTO TRYING TO GET IT TO WORK. OVERHEATS AND CAN NOT CLIMB EVEN THE SMALLEST OF INCLINE WITHOUT OVERHEATING, THE NISSAN COMPANY WANTS US YO PAY FOR ALL THE TESTING THEY REQUIRE, WE HAVE BEEN PAYING FOR A VEHICLE THAT IS NOT DRIVABLE OR RELIABLE IN ANY WAY- AFTER 4 YEARS THERE IS STILL NO ANSWERS AS TO WHY IT WILL NOT RUN PROPERLY, SO DISAPPOINTING YO PURCHASE A VEHICLE THAT LOOKS GOOD AND IS COMFORTABLE, AND HAS BECOME A LAWN ORNAMENT THAT STILL HAS A LARGE BALANCE TO PAY- DOES NISSAN PRODUCE THINGS THEY WALK AWAY FROM LAUGHING AT THE CONSUMERS FOR PURCHASING A NON REPUTABLE VEHICLE. SO AGGRAVATING TO BE TOLD IT IS OUR PROBLEM, FEEL AS THOUGH I COULD HAVE GONE TO THE JUNKYARD AND PURCHASED A WRECKED VEHICLE AND HAD BETTER RESULTS, WE JUST WANT TO BE ABLE TO DEPEND ON A VEHICLE WE PURCHASED WITHOUT THE RUN AROUND. SOUNDS LIKE THEY MADE A PROBLEM CAR FROM THE OTHER COMMENTS ON HOW OTHERS HAVE EXPERIENCED THE SAME ISSUES, WITHOUT ANY ANSWERS. THE UNEXPECTED STALLING AND OVERHEATING AND NO PRODUCTION OF HEAT IN THE VEHICLE HAS BEEN ISSUE SINCE PURCHASING IN 2012 TO NOW 2016, JUST WOULD LIKE SOME SORT OF ANSWERS.
NHTSA ODI #10915257
112,000 miles · Jul 4, 2015
Unknown Or Other
JUST BOUGHT CAR 2 MONTHS PRIOR TO INCIDENT. STARTED HAVING TROUBLE ACCELERATING AFTER A STOP LIGHT. FOOT WAS DOWN TO THE GROUND AND CAR WOULDNT MOVE. CALLED NISSAN AND THEY TOLD ME THERE WAS A RECALL ON THE CVT TRANSMISSION SO THE WARRANTY WAS EXTENDED TO 10 YEARS OR 120,000 MILES. SINCE MY CAR IS A 2003 THE RECALL WAS EXPIRE…
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JUST BOUGHT CAR 2 MONTHS PRIOR TO INCIDENT. STARTED HAVING TROUBLE ACCELERATING AFTER A STOP LIGHT. FOOT WAS DOWN TO THE GROUND AND CAR WOULDNT MOVE. CALLED NISSAN AND THEY TOLD ME THERE WAS A RECALL ON THE CVT TRANSMISSION SO THE WARRANTY WAS EXTENDED TO 10 YEARS OR 120,000 MILES. SINCE MY CAR IS A 2003 THE RECALL WAS EXPIRED. THIS IS A DANGEROUS SAFETY MATTER, HOW CAN THIS EXPIRE! IT NEEDS TO BE FIXED BUT NISSAN WAS NO HELP! SEEMS THAT I NEED A NEW TRANSMISSION BUT CAN'T EVEN GET THE CAR TO GO MORE THAN 10MPH NOW AND IT IS STUCK AT DEALER! I AM STILL TRYING TO SAVE MONEY FOR THE TRANSMISSION THREE MONTHS LATER AND DEALING WITH HAVING TO PAY OVER $400 MONTHLY INCLUDING INSURANCE FOR A CAR I AM NOT EVEN USING!
NHTSA ODI #10731949
138,000 miles · Jun 19, 2015
Unknown Or Other
BOUGHT THIS CAR AND PAID THE FIRST PAYMENT ON IT. TWO WEEKS LATER WAS HAVING ISSUES AND IT TOOK IT TO MY MECHANIC. ENDED UP BEING MY TRANSFER CASE. MY MECHANIC SAID HE WAS ABLE TO PULL IT DOWN BY HAND THAT WAS HOW BAD IT WAS. I HAVE PUT LESS THAN A 1,000 MILES ON THIS NEW FROM NISSAN TRANSFER CASE AND IT IS BUNNY HOPPING AND…
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BOUGHT THIS CAR AND PAID THE FIRST PAYMENT ON IT. TWO WEEKS LATER WAS HAVING ISSUES AND IT TOOK IT TO MY MECHANIC. ENDED UP BEING MY TRANSFER CASE. MY MECHANIC SAID HE WAS ABLE TO PULL IT DOWN BY HAND THAT WAS HOW BAD IT WAS. I HAVE PUT LESS THAN A 1,000 MILES ON THIS NEW FROM NISSAN TRANSFER CASE AND IT IS BUNNY HOPPING AND GOING BAD. YOU CAN PRESS THE ACCELERATOR TO THE FLOOR AND IT GOES NOWHERE THEN BOLTS FORWARD. UNSAFE TO DRIVE. MY MECHANIC CALLED NISSAN AND NISSAN STATES THEY HAVE NEVER HEAD OF ANYTHING LIKE THIS. REALLY?!?!?!?!?! THEY TOLD MY MECHANIC WHEN HE PURCHASED IT THAT IT WAS THE NEWLY DESIGNED TRANSFER CASE SAME DESIGN AS THE 2005 AND SHOULD NOT HAVE ANY PROBLEMS. YET THEY CLAIM THEY KNOW NOTHING ABOUT THE ISSUE. WHY WOULD YOU REBUILD SOMETHING IF IT WAS FINE AND HAD NO ISSUES. ANYWAYS, THE PART HAS A 12/12,000 WARRANTY ON IT, BUT I HAVE TO AGAIN PAY FOR THE LABOR WHICH IS $1800... IT HAS BEEN LESS THAN TWO MONTHS...WHY DO I HAVE TO PAY FOR LABOR AGAIN! KEEP GETTING A CODE STATING THAT IT NEEDS A CRANK SHAFT SENSOR. I ALSO HAVE REPLACED TWO OF THEM @ $100 A POP! THIS IS CRAP AND NISSAN NEEDS TO FIX IT. THIS DANGEROUS AND WILL LEAD TO FATALITIES.
NHTSA ODI #10726253
102,500 miles · Jul 11, 2011
Electrical SystemEngine And Engine CoolingUnknown Or Other
WHILE DRIVING ON THE TOLL ROAD IN HOUSTON, MY VEHICLE LOST SPEED AND POWER GOING UP AN OVERPASS, AND LUCKILY I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMPLETE LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THIS EVENT. I WAS ABLE TO CRANK THE ENGINE BUT IT WOULD NOT START. MY PASSENGER NEEDED MEDICAL ASSISTANCE DU…
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WHILE DRIVING ON THE TOLL ROAD IN HOUSTON, MY VEHICLE LOST SPEED AND POWER GOING UP AN OVERPASS, AND LUCKILY I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMPLETE LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THIS EVENT. I WAS ABLE TO CRANK THE ENGINE BUT IT WOULD NOT START. MY PASSENGER NEEDED MEDICAL ASSISTANCE DUE TO THE HEAT (100 DEGREES), AND MY VEHICLE HAD TO BE TOWED TO THE NISSAN DEALER. THIS DEALER INDICATED A DTCODE P0340, CAM SENSOR AND CRANK SENSOR FAILURE, AND REPAIRS TOTALED $765.93. RESEARCHING THIS FAILURE, I LEARNED THAT THERE WAS AN EARLIER RECALL OF MY EXACT VEHICLE FOR THIS FAILURE, BUT MY VIN WAS NOT INCLUDED IN THE RECALL. AFTER SEARCHING THE INTERNET, I DISCOVERED MANY, MANY OTHER OWNERS OF 2003 MURANOS WITH VIN NUMBERS OUTSIDE OF THE RECALL ARE EXPERIENCING THE EXACT SAME PROBLEM AS THE RECALL. HERE'S A LINK TO JUST ONE OF SEVERAL SITES: HTTP://WWW.THEHAPPYROCK.COM/2007/11/15/HAVE-YOUR-CAR-FIXED-FOR-FREE-AUTO-RECALLS-AND-MY-2003-NISSAN-MURANO/ CALLS TO NISSAN USA, REQUESTING THEY CONSIDER A RECALL OF MY VEHICLE, WERE DENIED. I AM REQUESTING VIA THIS COMPLAINT THAT THE RECALL OF 2003 MURANOS BE EXPANDED TO INCLUDE ALL VEHICLES WITH THE FAILURE CODE(S) RELATING TO THE CAM SENSOR/CRANK SENSOR. THE PROBLEM IS A FAULTY WELD, AND ALTHOUGH NISSAN DENIES A RELATIONSHIP BETWEEN THEIR EARLIER PRODUCTION FAILURES AND MY AUTO'S FAILURE, THERE IS A DEFINITE PROBLEM WITH THEIR WELD. I FEEL FORTUNATE THAT I DID NOT HAVE MY CHILDREN IN THE CAR, AND THAT I WAS ABLE TO STEER TO THE SIDE OF THE ROAD ON THE TOLLROAD BEFORE STALLING. WITH THE AVERAGE TOLLROAD SPEED WELL OVER 70 MPH, MY SAFETY AND THE SAFETY OF MY PASSENGER WAS IN QUESTION DUE TO THE LOCATION OF THE BREAKDOWN. I HOPE THIS NEVER HAPPENS TO ANYONE WITH YOUNG CHILDREN OR ELDERLY PASSENGERS IN THE VEHICLE.
NHTSA ODI #10412611
123,000 miles · Jan 14, 2011
Unknown Or Other
WHEN DRIVING 2 HOURS OR MORE ON HIGHWAY AND WHEN ENTERING IN STOP AND GO TRAFFIC , ENGINE DOES NOT RESPOND TO THE GAS PEDAL FOR 3-5 SECONDS AND THEN IT DARTS FORWARD. THIS HAPPENED 4 OR MORE TIMES IN ONE OCCURRENCE. NISSAN MURANO SE 2003 AWD. I BOUGHT 1 MONTH AGO AT 121000 MILE. *TR
NHTSA ODI #10376710
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.