NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
111 reportsClear category filter75,000 miles · Nov 3, 2010
Seats
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT TILTED TOWARDS THE LEFT WHENEVER THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DETECTED THAT THE METAL SUPPORT BAR UNDERNEATH THE SEAT BROKE IN HALF. THE TECHNICIAN INFORMED HIM THAT THE SUPPORT BAR COULD …
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TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT TILTED TOWARDS THE LEFT WHENEVER THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DETECTED THAT THE METAL SUPPORT BAR UNDERNEATH THE SEAT BROKE IN HALF. THE TECHNICIAN INFORMED HIM THAT THE SUPPORT BAR COULD NOT BE WELDED TOGETHER; AND THE SEAT FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
NHTSA ODI #10363903
69,300 miles · Oct 15, 2010
Seats
2003 NISSAN MURANO. DRIVER'S SEAT FRAME BROKE, CAUSING SEAT TO PITCH DOWN AND TO THE LEFT. VEHICLE HAS APPROX. 69,000 MILES. ALL DRIVER'S UNDER 200 LBS. *TR
NHTSA ODI #10360719
Mileage unknown · Oct 1, 2010
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
2003 NISSAN MURANO. CONSUMER STATES ENGINE ABRUPTLY SHUT OFF AND THE VEHICLE LOST ALL POWER. *TGW THE CONSUMER WAS ABLE TO GRADUALLY STEER THE VEHICLE TO THE EMERGENCY LANE. AFTER NUMEROUS ATTEMPTS, HE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND A DIAGNOSTIC TEST REVEALED FUEL PUMP FAILURE. THE C…
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2003 NISSAN MURANO. CONSUMER STATES ENGINE ABRUPTLY SHUT OFF AND THE VEHICLE LOST ALL POWER. *TGW THE CONSUMER WAS ABLE TO GRADUALLY STEER THE VEHICLE TO THE EMERGENCY LANE. AFTER NUMEROUS ATTEMPTS, HE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND A DIAGNOSTIC TEST REVEALED FUEL PUMP FAILURE. THE CONSUMER STATED THIS WAS NOT THE FIRST TIME THE ENGINE ABRUPTLY SHUT OFF. THE FIRST INCIDENT HAPPENED IN JULY 2007. BUT, THE VEHICLE WAS RESTARTED AND WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. PRIOR TO THE FIRST TWO INCIDENTS, THE ENGINE STALLED ON MAY 10, 2010. AFTER NUMEROUS ATTEMPTS, THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DETERMINED THE CRANK SENSOR WAS FAULTY. THE CONSUMER STATED THERE HAVE BEEN OTHER REPAIRS SUCH AS: ALTERNATOR FAILURE, THE PASSENGER DOOR LOCKS ROUTINELY MALFUNCTIONED DURING EXTREME HEAT, THE DRIVER'S POWER SEAT MALFUNCTIONED, THE MOTOR MOUNTS WERE CRACKED, THE AXLES WERE LOOSE, AND THE INTAKE HOSE FAILED. *JB
NHTSA ODI #10358691
100,000 miles · Aug 23, 2010
Seats
I WAS DRIVING MY 2003 NISSAN MURANO ON THE HIGHWAY IN NORMAL TRAFFIC AND I HEARD A POP AND MY DRIVER SEAT DROPPED SLIGHTLY TO THE RIGHT. ONCE I STOPPED THE VEHICLE I LOOKED UNDER THE SEAT TO INVESTIGATE, I DIDN'T SEE ANYTHING LOOSE OR BROKEN OFF. I THEN TRIED TO MOVE THE SEAT AND THE SEAT EASILY MOVES OFF OF THE FLOOR AND UP T…
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I WAS DRIVING MY 2003 NISSAN MURANO ON THE HIGHWAY IN NORMAL TRAFFIC AND I HEARD A POP AND MY DRIVER SEAT DROPPED SLIGHTLY TO THE RIGHT. ONCE I STOPPED THE VEHICLE I LOOKED UNDER THE SEAT TO INVESTIGATE, I DIDN'T SEE ANYTHING LOOSE OR BROKEN OFF. I THEN TRIED TO MOVE THE SEAT AND THE SEAT EASILY MOVES OFF OF THE FLOOR AND UP TO THE LEFT SIDE OF THE VEHICLE. I IMMEDIATELY FELT THAT THIS WAS A SAFETY ISSUE IN DRIVING THE CAR. I WAS THANKFUL THAT THE SEAT DID NOT MOVE DRAMATICALLY WHILE I WAS DRIVING AS I AM SURE THIS WOULD HAVE CAUSED AN ACCIDENT. THE FAILURE OCCURRED THE ONE TIME BUT THE SEAT NOW CONTINUALLY MOVES IF MAKING A FAST STOP. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPAIR AND AT THIS POINT WE HAVE BEEN TOLD THE COST WILL NOT BE COVERED BY WARRANTY OR RECALL AND WILL BE AT LEAST $1000. THE DEALER EXPLAINED THE PROBLEM AS A CRACKED SEAT FRAME. IF THE SEAT FRAME IS CRACKING DURING NORMAL USE WITH AN AVERAGE SIZE PERSON (125 LBS) I CAN'T IMAGINE HOW THE SEAT WOULD HANDLE A FULL ON ACCIDENT, ESPECIALLY IF THE FRAME IS ALREADY CRACKED. NOT TO MENTION THE SEAT FRAME CRACKING COULD CAUSE THE ACCIDENT. *TR
NHTSA ODI #10351273
80,000 miles · Jul 12, 2010
Seats
DRIVERS SEAT ON 2003 MURANO MOVES FORWARD WHEN STOPPING. I HAVE COMPLAINED ABOUT IT AND NISSAN HAS SAID THERE IS A SMALL CRACK IN THE METAL TRACK WHICH WOULD COST $2,000 TO REPAIR. HOWEVER, A SHORT TIME LATER I NOTICED A PLASTIC RAIL PROTRUDING AT THE BACK OF THE SEAT BOTTOM WHEN THE SEAT WAS MOVED FORWARD. NISSAN RE-INSTALLE…
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DRIVERS SEAT ON 2003 MURANO MOVES FORWARD WHEN STOPPING. I HAVE COMPLAINED ABOUT IT AND NISSAN HAS SAID THERE IS A SMALL CRACK IN THE METAL TRACK WHICH WOULD COST $2,000 TO REPAIR. HOWEVER, A SHORT TIME LATER I NOTICED A PLASTIC RAIL PROTRUDING AT THE BACK OF THE SEAT BOTTOM WHEN THE SEAT WAS MOVED FORWARD. NISSAN RE-INSTALLED THE PIECE AND, FOR THE MOST PART, THE SLIPPING HAS STOPPED. I THOUGHT IT WAS IMPORTANT TO LET OWNERS HAVING SIMILAR PROBLEMS KNOW THAT THE MOVEMENT THEY ARE EXPERIENCING COULD BE CAUSED BY THIS LOOSE PLASTIC RAIL, AND NOT A CRACK IN THE METAL TRACK. *TR
NHTSA ODI #10342683
85,000 miles · Jun 14, 2010
Seats
THE DRIVER'S SEAT ON MY 2003 MURANO CONTINUES TO MOVE FORWARD SLIGHTLY AT EVERY STOP. THE CONDITION HAS BEEN GETTING WORSE BY THE MONTH. I HAVE HAD THE SEAT LOOKED AT BY THE DEALER AND WAS TOLD THE "MOVEMENT" WAS WITHIN ACCEPTABLE STANDARDS. WHAT IS AN ACCEPTABLE STANDARD FOR SEAT MOVEMENT? *TR
NHTSA ODI #10336203
75,000 miles · Jun 1, 2010
Seats
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. HE STATED THAT WHILE DRIVING 55 MPH, THE DRIVERS SEAT COLLAPSED AND FELL TO THE LEFT SIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRE…
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. HE STATED THAT WHILE DRIVING 55 MPH, THE DRIVERS SEAT COLLAPSED AND FELL TO THE LEFT SIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 75,000.
NHTSA ODI #10334031
100,000 miles · Apr 16, 2010
Seats
MY DRIVERS SIDE SEAT SUDDENLY MADE A METALLIC POPPING NOISE AND MY SEAT TILTED BACKWARDS WHILE I WAS DRIVING. UPON INVESTIGATING THE PROBLEM, THINKING PERHAPS A BOLT HAD LOOSENED, DISCOVERED THAT THE SUPPORT BARS FOR THE SEAT HAD COMPLETELY BROKEN AWAY FROM THE SEAT. I AM DISMAYED BY THE NUMBER OF COMPLAINTS I FOUND ON THE INT…
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MY DRIVERS SIDE SEAT SUDDENLY MADE A METALLIC POPPING NOISE AND MY SEAT TILTED BACKWARDS WHILE I WAS DRIVING. UPON INVESTIGATING THE PROBLEM, THINKING PERHAPS A BOLT HAD LOOSENED, DISCOVERED THAT THE SUPPORT BARS FOR THE SEAT HAD COMPLETELY BROKEN AWAY FROM THE SEAT. I AM DISMAYED BY THE NUMBER OF COMPLAINTS I FOUND ON THE INTERNET WITH THE EXACT SAME PROBLEM. MY DEALER SAID HE HAS TO FIX ONE EVERY COUPLE OF MONTHS. I AM NOW PROPPING MY SEAT UP WITH THREE REAMS OF PAPER. THIS IS A SERIOUS SAFETY ISSUE! *TR
NHTSA ODI #10326029
66,466 miles · Mar 10, 2010
Seats
DRIVER'S SIDE CAR SEAT BRACKET BROKE ON NISSAN MURANO. THANK GOODNESS WE WERE NOT DRIVING, STOPPING SUDDENLY OR HAVING IMPACT WITH ANOTHER VEHICLE OR OBJECT. THIS IS A TRUE SAFETY ISSUE. SINCE VEHICLE IS OUT OF WARRANTY, NISSAN RESPONDED THAT WE ARE RESPONSIBLE FOR THE $1150.00 REPAIR. A REPAIR FOR SOMETHING THAT TRULY MUST…
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DRIVER'S SIDE CAR SEAT BRACKET BROKE ON NISSAN MURANO. THANK GOODNESS WE WERE NOT DRIVING, STOPPING SUDDENLY OR HAVING IMPACT WITH ANOTHER VEHICLE OR OBJECT. THIS IS A TRUE SAFETY ISSUE. SINCE VEHICLE IS OUT OF WARRANTY, NISSAN RESPONDED THAT WE ARE RESPONSIBLE FOR THE $1150.00 REPAIR. A REPAIR FOR SOMETHING THAT TRULY MUST BE DUE TO A LACK OF QUALITY/DEFECTIVE PART. *TR
NHTSA ODI #10318346
139,000 miles · Feb 23, 2010
Seats
2003 NISSAN MURANO. DRIVER'S SEAT SQUEAKED FROM TIME TO TIME SINCE 2005. IT HAS BEEN SEEN AT A DEALERSHIP ON SEVERAL OCCASIONS, BUT ALWAYS REFERRED AS NORMAL WEAR AND TEAR. SOME ADDED LUBRICATION TO STOP IT FROM MAKING NOISE AND IT STOPPED FOR A TIME. IN AUGUST OF 2009 I MOVED TO VIRGINIA FROM FLORIDA. THE ROADS IN VA HAVE …
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2003 NISSAN MURANO. DRIVER'S SEAT SQUEAKED FROM TIME TO TIME SINCE 2005. IT HAS BEEN SEEN AT A DEALERSHIP ON SEVERAL OCCASIONS, BUT ALWAYS REFERRED AS NORMAL WEAR AND TEAR. SOME ADDED LUBRICATION TO STOP IT FROM MAKING NOISE AND IT STOPPED FOR A TIME. IN AUGUST OF 2009 I MOVED TO VIRGINIA FROM FLORIDA. THE ROADS IN VA HAVE FAR MORE CURVES AND HILLS THAN THOSE IN FL. TODAY THE SEAT BACK FELL BACKWARDS AS I WAS DRIVING. I PULLED OVER AND NOTICED THAT THE LOWER SUPPORT BRACKET, JUST ABOVE THE SEAT TRACK, FOR THE SEAT HAD SPLIT IN HALF. I CALLED MY LOCAL DEALER AND WAS TOLD I HAD TO MAKE AN APPOINTMENT TO LOOK IT OVER. ONLINE I WAS QUICKLY ABLE TO FIND MANY WEBSITES SPEAKING OF SIMILAR INCIDENTS AND SOME HAD THE EXACT OUTCOME AS THAT OF MY SEAT. I ALSO NOTED NHTSA ACTION NUMBER PE08065. I WAS EXTREMELY DISAPPOINTED IN MY CAR, WHICH UPTO THIS POINT I HAD FULL CONFIDENCE IN. I DON'T THINK I WILL BE RECOMMENDING THIS CAR OR ANY OTHER NISSAN FOR THAT MATTER. *TR
NHTSA ODI #10313292
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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