NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
265 reportsClear category filter82,000 miles · Jun 4, 2012
Power Train
CVT TRANSMISSION FAILS TO ACCELERATE AFTER DRIVING AT LOW SPEEDS...IE LIKE THRU A PARKING AREA OR WHILE IN HEAVY STOP AND GO TRAFFIC. THAN WHILE PULLING OUT IN TRAFFIC WILL NOT NOT RESPOND TO THE GAS PEDAL WHILE PRESSING DOWN THAN IT WILL SUDDENLY SURGE AND RAPIDLY ACCELERATE. I CAN NOT SAFELY SEND MY WIFE OR DAUGHTER OUT IN TH…
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CVT TRANSMISSION FAILS TO ACCELERATE AFTER DRIVING AT LOW SPEEDS...IE LIKE THRU A PARKING AREA OR WHILE IN HEAVY STOP AND GO TRAFFIC. THAN WHILE PULLING OUT IN TRAFFIC WILL NOT NOT RESPOND TO THE GAS PEDAL WHILE PRESSING DOWN THAN IT WILL SUDDENLY SURGE AND RAPIDLY ACCELERATE. I CAN NOT SAFELY SEND MY WIFE OR DAUGHTER OUT IN THIS CAR. HAD IT BACK TO THE DEALER MANY TIMES THE TRANSFER CASE FOR THE AWD WAS REPLACED SOME TIME BACK WHEN IT CRACKED. BUT THE CVT ACTED UP OCCASIONALLY LONG BEFORE THAT.!! THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE A RECALL TO REPAIR THESE TRANSMISSIONS.
NHTSA ODI #10461504
84,500 miles · Jun 4, 2012
Power Train
I HAVE A 2003 NISSAN MURANO SE. I WAS DRIVING OUT OF MY HOUSE AND WHILE STILL IN MY NEIGHBORHOOD, THE CAR CAME TO A SCREECHING HALT (LOUD NOISE). I WAITED A COUPLE OF MINUTES AND TRIED PRESSING THE ACCELERATOR AGAIN AND THE CAR REFUSED TO MOVE BUT MADE ANOTHER VERY LOUD SOUND. I HAVE 2 SMALL CHILDREN THAT WERE FORTUNATELY NOT…
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I HAVE A 2003 NISSAN MURANO SE. I WAS DRIVING OUT OF MY HOUSE AND WHILE STILL IN MY NEIGHBORHOOD, THE CAR CAME TO A SCREECHING HALT (LOUD NOISE). I WAITED A COUPLE OF MINUTES AND TRIED PRESSING THE ACCELERATOR AGAIN AND THE CAR REFUSED TO MOVE BUT MADE ANOTHER VERY LOUD SOUND. I HAVE 2 SMALL CHILDREN THAT WERE FORTUNATELY NOT IN THE VEHICLE WITH ME. ALSO FORTUNATE WAS THAT I HAD NOT TURNED INTO A HIGH SPEED MAIN ROAD THAT WAS JUST COMING UP. I CALLED AAA AND HAD THE CAR TOWED TO THE NISSAN DEALER, WHO DIAGNOSED IT AS A TRANSFER CASE PROBLEM AND QUOTED $3300 FOR REPLACEMENT OF THE PART. UPON RESEARCHING THIS ISSUE, MY HUSBAND AND I DISCOVERED THAT THIS IS A STANDARD PROBLEM IN THE EARLIER NISSAN MURANO MODELS - HUNDREDS AND HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS ONLINE AND IT HAPPENS AT ROUGHLY THE SAME MILEAGE IN THE LIFE OF THE VEHICLE. IT IS CLEARLY A MANUFACTURING DEFECT AND SHOULD HAVE BEEN A RECALL ON NISSAN'S PART AS IT IS A MAJOR SAFETY ISSUE. WE CONTACTED NISSAN CUSTOMER SERVICE AND AFTER WAITING 10 DAYS, WE WERE BASICALLY TOLD THEY WERE NOT GOING TO DO ANYTHING ABOUT IT GIVEN HOW OLD THE VEHICLE WAS AND THAT THEY DON'T ACKNOWLEDGE THAT THIS IS A MANUFACTURING DEFECT, EVEN AFTER I EXPLAINED THE RESULTS OF MY RESEARCH. I TOLD THEM THAT EVEN IF THEY CHOOSE NOT TO BELIEVE THAT OTHERS HAVE HAD THE SAME PROBLEM, A TRANSFER CASE SHOULD NOT GIVE WAY BETWEEN 80-90,000 MILES - IT IS SIMPLY NOT ACCEPTABLE. I AM EXTREMELY IRRITATED AT HOW NISSAN HANDLED THIS PROBLEM AND AM CONCERNED ABOUT THE SAFETY OF OTHERS WHO MAY END UP IN THE SAME SITUATION BUT NOT BE FORTUNATE ENOUGH TO ESCAPE BODILY HARM. THIS SHOULD BE A RECALL. *TR
NHTSA ODI #10460558
46,004 miles · Mar 26, 2012
Engine And Engine CoolingPower Train
MY NISSAN MURANO WAS A BRAND NEW 2003 IT IS NOW 8 YEARS OLD WITH 46015 MILES. THE NISSAN SERVICE DEPARTMENT IN NH CARED FOR MY VEHICLE REGULARLY; MY FIRST PROBLEM OCCURRED WHEN THE ENGINE STARTED SENDING OUT BLACK SMOKE, I FOUGHT FOR NISSAN TO TAKE RESPONSIBILITY FOR WHAT WAS HAPPENING TO MY VEHICLE, THEY DID; IT TOOK SIX TO EIG…
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MY NISSAN MURANO WAS A BRAND NEW 2003 IT IS NOW 8 YEARS OLD WITH 46015 MILES. THE NISSAN SERVICE DEPARTMENT IN NH CARED FOR MY VEHICLE REGULARLY; MY FIRST PROBLEM OCCURRED WHEN THE ENGINE STARTED SENDING OUT BLACK SMOKE, I FOUGHT FOR NISSAN TO TAKE RESPONSIBILITY FOR WHAT WAS HAPPENING TO MY VEHICLE, THEY DID; IT TOOK SIX TO EIGHT WEEKS TO GET THE OIL SMELL FLUSHED OUT OF THE AIR CONDITIONER. I UNDERSTAND WEAR AND TEAR BUT, MAJOR ENGINE FAULTS HAPPENING SO SOON; NISSAN CLAIMS BEING THE TOP VEHICLE MANUFACTURES. ONE OF THE MANY REASONS I BOUGHT THEIR BRAND. I DID EVERYTHING THEY SAID TO KEEP MY VEHICLE FUNCTIONING; THEN IT HAPPENED AGAIN; THE REAR POWERTRAIN REACHED ITS END, AND OIL LEAKING IN THE ENGINE, THE PISTON BALL BEARINGS IS BROKEN; AND NOW THE OIL IS LEAKING OUT. THE AVERAGE MILES DRIVEN PER YEAR IS 12000; MY VEHICLE AVERAGE 1500-MILES YEARLY. I CANNOT NOR WILL I BATTLE OVER THE 60 MONTHS/100,000 MILES WARRANTY CONTRACT; I AM APPEALING TO NISSAN CORPORATION SAYING, LOOK AND SEE IN MY CASE MY VEHICLES? PROBLEMS ARE UNIQUE; SEE THE ODDNESS OF AN ENGINE WITH ONLY 46015 MILES HAVING SUCH MAJOR PROBLEMS. SEE MY MAINTENANCE RECORDS, IT WAS NOT DUE TO NEGLECT, LOOK AT THE FIRST TIME I HAD A MAJOR PROBLEM WITH THIS ENGINE VERY EARLY IN THE FIRST TWO YEARS OF OWNING IT. THE ENGINE AND COMPONENTS ARE FAULTY; I JUST GOT A BAD MAKE. A FEEDBACK CARD CAME IN MY MAIL IT SAYS, ?AS A VALUED NISSAN CUSTOMER, YOUR SATISFACTION THROUGHOUT YOUR OWNERSHIP EXPERIENCE IS OUR COMPANY?S HIGHEST PRIORITY?? SO, THEN WHY HIDE BEHIND THE EXPIRED WARRANTY? I WAS TOLD, EVEN IF THE NHTSA FORCE A RECALL AND NISSAN FOUND I AM THE CAUSE, THE NISSAN BOARD WOULD WILLFULLY RECALL VEHICLES FROM 2004 UP, TO SPITE ME OR, SINGLE OUT THE SPECIFIC PROBLEMS I NOW HAVE REPAIR THEM IGNORING THE VEHICLE?S YOUNG ENGINE IS COMPLETELY FAULTY. *TR
NHTSA ODI #10453151
119,906 miles · Feb 23, 2012
Power Train
THE VEHICLES DRIVE TRAIN FAILED AND WAS TOWED TO LIA NISSAN IN ENFIELD CT. WAS TOLD THAT THE CVT TRANSMISSION HAD FAILED AND WAS COVERED UNDER THE 10 YR /120,000 MILE EXTENDED WARRANTY. THEY ALSO SAID THAT THE TRANSFER CASE WAS DAMAGED BUT IS NOT COVERED BY THE WARRANTY. THE TRANSFER CASE IS PART OF THE CVT AND SHOULD BE COVERED…
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THE VEHICLES DRIVE TRAIN FAILED AND WAS TOWED TO LIA NISSAN IN ENFIELD CT. WAS TOLD THAT THE CVT TRANSMISSION HAD FAILED AND WAS COVERED UNDER THE 10 YR /120,000 MILE EXTENDED WARRANTY. THEY ALSO SAID THAT THE TRANSFER CASE WAS DAMAGED BUT IS NOT COVERED BY THE WARRANTY. THE TRANSFER CASE IS PART OF THE CVT AND SHOULD BE COVERED. I HAD TO PURCHASE THE PART FOR 2,100 TO REPAIR THE VEHICLE. THEY MAY CHARGE FOR THE PART TO OFFSET THE COST OF THE CVT WHICH COSTS AROUND 5,000. NISSAN HAS A MAJOR PROBLEM WITH THEIR DRIVE TRAIN AND SHOULD BE COVERED OR RECALLED. *TR
NHTSA ODI #10449137
65,000 miles · Feb 21, 2012
Engine And Engine CoolingPower Train
I HAVE A 2003 NISSAN MURANO AT 65,000 MILES THE CVT TRANSMISSION CASE CRACKED IN HALF. THE CAR WAS INOPERABLE AND LEFT ME STRANDED. AFTER THOUSANDS OF DOLLARS IN REPLACING THE CVT TRANSMISSION THE TRANSFER CASE HAS CRACKED AGAIN AT 120,000 MILES. I HAVE CONTACTED NISSAN USA AND THEY HAVE PERSUADED ME TO PAY FOR DIAGNOSTIC WOR…
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I HAVE A 2003 NISSAN MURANO AT 65,000 MILES THE CVT TRANSMISSION CASE CRACKED IN HALF. THE CAR WAS INOPERABLE AND LEFT ME STRANDED. AFTER THOUSANDS OF DOLLARS IN REPLACING THE CVT TRANSMISSION THE TRANSFER CASE HAS CRACKED AGAIN AT 120,000 MILES. I HAVE CONTACTED NISSAN USA AND THEY HAVE PERSUADED ME TO PAY FOR DIAGNOSTIC WORK (ALTHOUGH A LARGE VISIBLE CRACK IN THE TRANSFER CASE IS QUITE OBVIOUS) AND THEN PROCEEDED TO DENY ALL REIMBURSEMENTS. THIS IS A SERIOUS ISSUE WITH HUNDREDS ON COMPLAINTS ONLINE, AN OFFICIAL NISSAN TSB, YET NO RECALL FROM NISSAN OR NHTSA. *TR
NHTSA ODI #10448871
62,500 miles · Jan 14, 2012
Power Train
LEAKING TRANSMISSION TRANSFER CASE. THIS IS A SERIOUS SAFETY ISSUE AS THE TC CAN FAIL AT ANY TIME. AT HIGHWAY SPEEDS THIS IS A SERIOUS SAFETY ISSUE. NISSAN NA HAS GIVEN EXTENDED WARRANTY ON CVT TRANSMISSION, BUT THE TC IS MOST LIKELY TO FAIL DUE TO LEAKS AND IS NOT COVERED UNDER THE EXTENDED CVT WARRANTY NISSAN JUST CAME OUT WIT…
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LEAKING TRANSMISSION TRANSFER CASE. THIS IS A SERIOUS SAFETY ISSUE AS THE TC CAN FAIL AT ANY TIME. AT HIGHWAY SPEEDS THIS IS A SERIOUS SAFETY ISSUE. NISSAN NA HAS GIVEN EXTENDED WARRANTY ON CVT TRANSMISSION, BUT THE TC IS MOST LIKELY TO FAIL DUE TO LEAKS AND IS NOT COVERED UNDER THE EXTENDED CVT WARRANTY NISSAN JUST CAME OUT WITH. MANY MANY POSTS ON INTERNET BASED ON THIS ISSUE. NNA WILL NOT CORRECT THIS DESIGN DEFECT, EVEN THOUGH IT IS PART OF THE TRANSMISSION. NNA WILL NOT HONOR THE TRANSMISSION EXTENDED WARRANTY ON THE CVT TRANSMISSION, AS THEY SAY THE TC IS NOT PART OF THE TRANSMISSION. REPLACEMENT COST FOR TC IS $3500-$4000 AND IF IT'S LEAKING IT WILL FAIL. SERIOUS SAFETY ISSUE IF VEHICLE IS MOVING, CAUSING POTENTIALLY BODILY INJURY IN A CRASH, OR BODILY INJURY WHILE ON SIDE OF HIGHWAY. I CONTACTED NISSAN NORTH AMERICA AND THEY WOULD NOT ADDRESS THIS OBVIOUS ENGINEERING DEFECT. NISSAN SHOULD BE MADE TO BE RESPONSIBLE FOR THIS DEFECT. THE TC PART IS NOT DESIGNED TO SURVIVE THE LIFE OF THE VEHICLE AND THOUSANDS OF PEOPLE HAVE HAD THIS PART FAIL. PLEASE HELP. *TR
NHTSA ODI #10443784
5,000 miles · Jan 13, 2012
Engine And Engine CoolingPower Train
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THE REAR DIFFERENTIAL OF THE VEHICLE FAILED AND OIL WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE REAR DIFFERENTIAL WAS WORN. THE DEALER ALSO STATED THAT THE OIL LEAK CAUSED THE PISTONS TO BECOME DRY, WHICH WERE DES…
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THE REAR DIFFERENTIAL OF THE VEHICLE FAILED AND OIL WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE REAR DIFFERENTIAL WAS WORN. THE DEALER ALSO STATED THAT THE OIL LEAK CAUSED THE PISTONS TO BECOME DRY, WHICH WERE DESTROYED. THE DEALER ADVISED THE CONTACT THAT THE PISTONS AND THE DIFFERENTIAL NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 46,015.
NHTSA ODI #10443727
89,150 miles · Jan 12, 2012
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE TRANSMISSION AND THE ALTERNATOR BECAME INOPERABLE SIMULTANEOUSLY. THE DEALER REPAIRED THE TRANSMISSION UNDER NHTSA CAMPAIGN ID NUMBER: 03V123000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION -PRNDL) BUT DENIED ANY ASSISTANCE WITH REPAIRS TO …
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE TRANSMISSION AND THE ALTERNATOR BECAME INOPERABLE SIMULTANEOUSLY. THE DEALER REPAIRED THE TRANSMISSION UNDER NHTSA CAMPAIGN ID NUMBER: 03V123000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION -PRNDL) BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR). THE VEHICLE WAS REPAIRED FOR BOTH FAILURES. THE FAILURE MILEAGE WAS 89,150 AND THE CURRENT MILEAGE WAS 104,000.
NHTSA ODI #10443619
130,000 miles · Dec 23, 2011
Power Train
THE CVT TRANSMISSION IN MY MURANO WENT OUT. IT SEEMS A SHAME NISSAN WON'T STAND BY A NEW TECHNOLOGY THAT OBVIOUSLY DOESN'T WORK VERY WELL. IT IS GOING TO COST ME OVER $5,000 TO FIX. *TR
NHTSA ODI #10441134
90,000 miles · Dec 8, 2011
Fuel System, GasolinePower Train
MY NISSAN MURANO 2003 HAS HAD THIS PROBLEM 3 MONTHS AFTER I BOUGHT IT. I WAS ON A HILL IN SAN FRANCISCO AND CAME TO A STOP SIGN. ALL OF THE SUDDEN THE CAR WOULD NOT MOVE FORWARD WHEN I STEPPED ON THE ACCELERATOR; INSTEAD IT STARTED ROLLING BACKWARD. IT WAS VERY SCARY. I TURNED OFF THE CAR AND RESTARTED AND THE CAR RESPONDED …
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MY NISSAN MURANO 2003 HAS HAD THIS PROBLEM 3 MONTHS AFTER I BOUGHT IT. I WAS ON A HILL IN SAN FRANCISCO AND CAME TO A STOP SIGN. ALL OF THE SUDDEN THE CAR WOULD NOT MOVE FORWARD WHEN I STEPPED ON THE ACCELERATOR; INSTEAD IT STARTED ROLLING BACKWARD. IT WAS VERY SCARY. I TURNED OFF THE CAR AND RESTARTED AND THE CAR RESPONDED FINE. I THOUGHT IT WAS JUST A FLUKE. THEN 5 MONTHS LATER, I WAS IN A STOP AND OF TRAFFIC ON I80 ON MY WAY TO LAKE TAHOE. THE CAR REFUSE TO MOVE WHEN I STEPPED ON THE ACCELERATOR AGAIN. I STARTED PRESSING HARDER AND IT LURCHED FORWARD. IT DID THAT OVER AND OVER AGAIN IN THE STOP AND GO TRAFFIC. I FINALLY PULLED OVER AND CUT OFF THE ENGINE AND STARTED BACK UP; THE CAR RESPONDED FINE THEREAFTER. HOWEVER, IT KEPT REPEATING THE SAME PROBLEM; EACH TIME I WILL RESOLVE IT BY RESTARTING THE CAR. LUCKILY, IT WAS UNDER WARRANTY SO IT WAS REPLACED AT NO COST TO ME. THE CAR PERFORMED WITHOUT FURTHER PROBLEM UNTIL 2006. THE PROBLEM REARED ITS UGLY HEAD. I TOOK IT BACK IN AND THEY SAID IT WAS A BAD BATTERY. SO WE HAD THAT CHANGED, BUT THE PROBLEM CAME BACK. THE MECHANIC RESET THE CAR COMPUTER AND THE PROBLEM WENT AWAY. AGAIN, IT DIDN'T REALLY COST ME MUCH OTHER THAN THE BATTERY. THEN IN 2009, THE CAR AGAIN STARTED DOING THE LURCHING THING IN STOP AND GO TRAFFIC. IT'S ALWAYS IN THE SAME SITUATION. I KNEW I WAS OUT OF WARRANTY BY THEN AND IT WOULD COST ME AN ARM AND A LEG SO I JUST DEALT WITH IT BY RESTARTING THE CAR EACH TIME AND PRAY THE TRAFFIC WILL MOVE FASTER SOON. IT'S NOW 2011 AND THE PROBLEM REMAINS. AFTER READING ALL THE COMPLAINTS FROM PAST NISSAN MURANO OWNERS, I REALLY THINK NISSAN OWES US SOME MONEY. IT SHOULD'VE BEEN A RECALL SINCE MOST OF US PAID $35K+ FOR THIS CAR. MY CAR NOW HAS 145K MILES. I AM IN THE MARKET FOR A NEW CAR. I LIKE THE CVT. MAYBE WILL TRY A SUBARU INSTEAD. *TR
NHTSA ODI #10439105
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.