IllustrationDOOR HANDLE PROBLEM. KEY LOCK COVER FELL OFF AND KEY LOCK IS LOOSE. LOCKS STOPPED WORKING OR WORKED SOMETIME AFTER A WHILE OF BUYING THE CAR. *TR
2003 Nissan Murano
Owner reports · Recalls · Investigations
More warning signs than most Murano years
Owner complaints for the 2003 Nissan Murano are substantially higher than the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Murano years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1090–25K
11025–50K
13650–75K
15975–100K
149100–150K
28150K+
691 reports with mileage · 109 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 265 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seats. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports5 fire reports6 injury reports
Latches/locks/linkages complaints
24 reportsFAULTY DOOR ACTUATOR IN 2003 NISSAN MURANO. DOORS WILL NOT LOCK OR UNLOCK WITH FOB. *TR
2003 NISSAN MURANO. CONSUMER STATES ENGINE ABRUPTLY SHUT OFF AND THE VEHICLE LOST ALL POWER. *TGW THE CONSUMER WAS ABLE TO GRADUALLY STEER THE VEHICLE TO THE EMERGENCY LANE. AFTER NUMEROUS ATTEMPTS, HE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND A DIAGNOSTIC TEST REVEALED FUEL PUMP FAILURE. THE C…
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2003 NISSAN MURANO. CONSUMER STATES ENGINE ABRUPTLY SHUT OFF AND THE VEHICLE LOST ALL POWER. *TGW THE CONSUMER WAS ABLE TO GRADUALLY STEER THE VEHICLE TO THE EMERGENCY LANE. AFTER NUMEROUS ATTEMPTS, HE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND A DIAGNOSTIC TEST REVEALED FUEL PUMP FAILURE. THE CONSUMER STATED THIS WAS NOT THE FIRST TIME THE ENGINE ABRUPTLY SHUT OFF. THE FIRST INCIDENT HAPPENED IN JULY 2007. BUT, THE VEHICLE WAS RESTARTED AND WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. PRIOR TO THE FIRST TWO INCIDENTS, THE ENGINE STALLED ON MAY 10, 2010. AFTER NUMEROUS ATTEMPTS, THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DETERMINED THE CRANK SENSOR WAS FAULTY. THE CONSUMER STATED THERE HAVE BEEN OTHER REPAIRS SUCH AS: ALTERNATOR FAILURE, THE PASSENGER DOOR LOCKS ROUTINELY MALFUNCTIONED DURING EXTREME HEAT, THE DRIVER'S POWER SEAT MALFUNCTIONED, THE MOTOR MOUNTS WERE CRACKED, THE AXLES WERE LOOSE, AND THE INTAKE HOSE FAILED. *JB
I HAVE A 2003 NISSAN MURANO AND I'M HAVING PROBLEMS WITH THE ELECTRIC DOOR LOCKS. THEY WORK INTERMITTENTLY AND I'VE HEARD FROM MY OTHER PEOPLE THAT HAVE THE SAME PROBLEM. I'M CONCERNED THAT IN THE EVENT OF A CRASH OR FIRE, MY WIFE MAY NOT BE ABLE TO OPEN THE DOORS IN A TIMELY MANNER TO ESCAPE THE CAR. THIS IS A SERIOUS PROBLEM…
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I HAVE A 2003 NISSAN MURANO AND I'M HAVING PROBLEMS WITH THE ELECTRIC DOOR LOCKS. THEY WORK INTERMITTENTLY AND I'VE HEARD FROM MY OTHER PEOPLE THAT HAVE THE SAME PROBLEM. I'M CONCERNED THAT IN THE EVENT OF A CRASH OR FIRE, MY WIFE MAY NOT BE ABLE TO OPEN THE DOORS IN A TIMELY MANNER TO ESCAPE THE CAR. THIS IS A SERIOUS PROBLEM AND SHOULD BE RECALLED BY NISSAN BEFORE A SERIOUS PROBLEM OCCURS THAT COULD RESULT IN LOSS OF LIFE. AGAIN...THIS IS A COMMON PROBLEM AMONG MURANO OWNERS. THANK YOU *TR
II HAVE A 2003 NISSAN MURANO AND THE DOORS LOCK AND NISSAN SAYS IT DOES NOT KNOW OF ANY DEFECTS,TO REPAIR THIS I HAVE READ OVER 300 COMPLAINTS ABOUT THIS ,CAN YOU DO ANYTHING TO HAVE A RECALL AND HAVE THIS TAKEN CARE OF,I WAS STRANDED ON THE N.J.TURN PIKE WITH MY 4 GRAND CHILDREN FOR 6HRS TO GET HELP ? *TR
TAILGATE, PASSENGER AND BACK DOOR LOCKS STICKING. OCCURS ABOUT 80% OF THE TIME WHEN TRYING TO UNLOCK THE DOORS. THIS PROBLEMS STOPS ME FROM GETTING IN AND OUT OF THE CAR. VERY CONCERNED THAT THIS IS EFFECTING MY SAFETY IN THE VEHICLE. DOOR CLICKS LIKE IT IS UNLOCKING BUT IT JUST STICKS. NOTHING HAS BEEN DONE TO FIX THIS - R…
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TAILGATE, PASSENGER AND BACK DOOR LOCKS STICKING. OCCURS ABOUT 80% OF THE TIME WHEN TRYING TO UNLOCK THE DOORS. THIS PROBLEMS STOPS ME FROM GETTING IN AND OUT OF THE CAR. VERY CONCERNED THAT THIS IS EFFECTING MY SAFETY IN THE VEHICLE. DOOR CLICKS LIKE IT IS UNLOCKING BUT IT JUST STICKS. NOTHING HAS BEEN DONE TO FIX THIS - REPAIRS ARE VERY COSTLY. *TR
I BOUGHT MY 2003 MURANO IN JANUARY OF 2008. EVERY TIME I HAD AN OIL CHANGE DONE I WAS TOLD THAT I HAD A VERY LOW AMOUNT. THE LOW AMOUNT WAS NEVER LOOKED AT AS A PROBLEM. WHEN I WAS GETTING A RECALL COMPLETED I WAS TELLING THE SERVICE DEPARTMENT EMPLOYEE ABOUT MY LOW OIL LEVEL WHEN I TOOK MY CAR EVERY 3,000 MILES. HE ASKED IF I H…
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I BOUGHT MY 2003 MURANO IN JANUARY OF 2008. EVERY TIME I HAD AN OIL CHANGE DONE I WAS TOLD THAT I HAD A VERY LOW AMOUNT. THE LOW AMOUNT WAS NEVER LOOKED AT AS A PROBLEM. WHEN I WAS GETTING A RECALL COMPLETED I WAS TELLING THE SERVICE DEPARTMENT EMPLOYEE ABOUT MY LOW OIL LEVEL WHEN I TOOK MY CAR EVERY 3,000 MILES. HE ASKED IF I HAD ANY OIL LEAKS THAT WERE LEFT ON THE GROUND WHEN I MOVED MY CAR. I LET HIM KNOW THAT I HAVE NEVER SEEN OIL ON THE GROUND. I ALSO LET HIM KNOW THAT I HEAR A RATTLING NOISE SOMETIMES WHEN ACCELERATING FROM A STOPPED POSITION AND SOMETIMES MY CAR GETS STUCK WHEN I TRY TO ACCELERATE AND THEN AFTER A FEW SECONDS IT WILL ZOOM FORWARD. I HAVE ALMOST REAR ENDED AROUND 6 CARS. I TRY TO LET CARS GET A LITTLE WAYS IN FRONT OF ME IF IT GETS STUCK SO I DO NOT REAR END THE CAR IN FRONT OF ME. I SHOULD NOT HAVE TO DO THIS. HE SAID THAT THE RECALL OF THE ALTERNATOR WOULD FIX THE ISSUES WITH THE CAR GETTING STUCK AND THEY WOULD CHECK THE ENGINE. I STILL HAVE THIS PROBLEM TODAY WITH THE CAR GETTING STUCK. I HAD AN OIL CONSUMPTION TEST DONE EVERY 1,000 MILES AND BY TIME I MADE IT TO THE 2,000 MILES MY OIL LEVEL WAS LOW. SO THEY NEVER DID A THIRD OIL CONSUMPTION TEST LIKE THEY SAID THEY WOULD. THEN I WAS TOLD THAT THEY WOULD NEED TO REPLACE THE ENTIRE ENGINE. I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUE. I FEEL THAT THE ENGINES THAT WERE PLACED IN THE 2003 NISSAN MURANOS WERE DEFECTIVE AND SHOULD BE RECALLED BECAUSE THIS COULD CAUSE AN ACCIDENT AND I HAVE A 14 MONTH OLD SON IN MY CAR WITH ME 90% OF THE TIME. THEREFORE NOT ONLY IS MY LIFE AND OTHERS IN CARS AROUND ME IN JEOPARDY SO IS MY SON'S LIFE. THIS DEFECT SHOULD BE LOOKED INTO IMMEDIATELY BECAUSE I AM SURE THERE ARE MANY OTHER PEOPLE HAVE THIS SAME ISSUE. THERE IS ONE OTHER ISSUE I HAD WHERE I HAD UNLOCKED MY DOORS AND PUT MY CHILD IN THE CAR. WHEN I WENT TO GET IN THE CAR HAD LOCKED ON IT'S OWN. LUCKILY WE WERE AT THE HOUSE AND HAD A SPARE KEY. I HAVE LEARNED THAT THIS ISSUE COMMON. *CN
I HAVE A 2003 NISSAN MURANO AND RECENTLY STARTED HAVING PROBLEMS WITH THE DOOR LOCKS. THE FAILURE OCCURS EVERY SINGLE TIME. THE DRIVER DOOR WON'T LOCK UNLESS I LOCK IT MANUALLY AND WON'T UNLOCK UNLESS DONE MANUALLY. THE PASSENGER DOOR AND REAR LEFT DOOR ARE MORE SPORADIC. SOMETIMES THEY LOCK SOMETIMES THEY DON'T SOMETIMES THE…
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I HAVE A 2003 NISSAN MURANO AND RECENTLY STARTED HAVING PROBLEMS WITH THE DOOR LOCKS. THE FAILURE OCCURS EVERY SINGLE TIME. THE DRIVER DOOR WON'T LOCK UNLESS I LOCK IT MANUALLY AND WON'T UNLOCK UNLESS DONE MANUALLY. THE PASSENGER DOOR AND REAR LEFT DOOR ARE MORE SPORADIC. SOMETIMES THEY LOCK SOMETIMES THEY DON'T SOMETIMES THEY LOCK HALFWAY AND THEN WON'T OPEN AND THERE IS NO KEYLOCK TO OPEN THE REAR AND PASSENGER SIDE DOORS SO I HAVE TO OPEN THE DRIVERS DOOR TO THEN TRY AND OPEN THE OTHER DOORS. I WAS TOLD BY NISSAN THAT NEW DOOR ACTUATORS ARE REQUIRED. I WAS LUCKY AND MY EXTENDED WARRANTY PAID FOR MY DRIVER'S DOOR REPAIR BUT REFUSED THE OTHER TWO DOORS. *TR
AT 52,000 MILES THE NISSA MURANO 2003 DEVELOPED ALL KINDS OF PROBLEMS. 1. CANNOT ADJUST LEFT OR RIGHT MIRROR--$800 TO FIX. 2. FRONT LEFT SEAT DOES CANNOT MOVE FORWARD OR BACKWARDS--*$800 TO FIX. 3. FRONT MOTOR MOUNT BROKEN--$400 TO FIX 4. RIGHT FRONT DOOR LOCK MECHANISM BROKEN--$400 TO FIX 5. LEFT FRONT DOOR LOCK MECHANISM …
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AT 52,000 MILES THE NISSA MURANO 2003 DEVELOPED ALL KINDS OF PROBLEMS. 1. CANNOT ADJUST LEFT OR RIGHT MIRROR--$800 TO FIX. 2. FRONT LEFT SEAT DOES CANNOT MOVE FORWARD OR BACKWARDS--*$800 TO FIX. 3. FRONT MOTOR MOUNT BROKEN--$400 TO FIX 4. RIGHT FRONT DOOR LOCK MECHANISM BROKEN--$400 TO FIX 5. LEFT FRONT DOOR LOCK MECHANISM STICKING, SOON TO BREAK--$400. 6. GAS CAP ACTUATOR WENT OUT 3 TIMES--FIXED UNDER WARRANTY. 7. ALTERNATOR RECALL--FIXED BY RECALL
FUEL DOOR ON MY 2003 MURANO LOCKED UP AND COULD NOT BE OPENED WITH DIRECTIONS IN OWNERS MANUAL. TOOK TO DEALER AND DEALER DETERMINED PROBLEM WAS LIKELY IN THE COMPUTER MODULE BEHIND THE DASH. IT WAS GOING TO BE $250 IN LABOR, THE DIAGNOSTIC CHARGE OF $90, AND POSSIBLY A $300 PARTS CHARGE TO FIX. I TOLD THE DEALERSHIP TO DISAB…
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FUEL DOOR ON MY 2003 MURANO LOCKED UP AND COULD NOT BE OPENED WITH DIRECTIONS IN OWNERS MANUAL. TOOK TO DEALER AND DEALER DETERMINED PROBLEM WAS LIKELY IN THE COMPUTER MODULE BEHIND THE DASH. IT WAS GOING TO BE $250 IN LABOR, THE DIAGNOSTIC CHARGE OF $90, AND POSSIBLY A $300 PARTS CHARGE TO FIX. I TOLD THE DEALERSHIP TO DISABLE THE LOCKING MECHANISM, AT A COST OF $135. *JB
Official recalls
609V169000 · Engine And Engine Cooling
May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V048000 · Seat Belts:rear/other
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V003000 · Fuel System, Gasoline:storage:tank Assembly
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V319000 · Electrical System:alternator/generator/regulator
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
03V455000 · Engine And Engine Cooling
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
03V123000 · Power Train:automatic Transmission:gear Position Indication (prndl)
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.