NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
98 reportsClear category filter49,000 miles · Sep 25, 2007
Engine And Engine CoolingSuspension
ON SEPTEMBER 12, 2007, I TOOK MY CAR TO KERAS NISSAN LOCATED AT 2080 COVINGTON PIKE IN MEMPHIS, TENNESSEE, BECAUSE THE SHOCK ABSORBERS WERE FAILING IN THE FRONT OF THE TRUCK AND AGAIN THE CHECK ENGINE SOON LIGHT CAME ON. I DECIDED TO TAKE MY TRUCK TO A DIFFERENT DEALERSHIP BECAUSE I NO LONGER TRUSTED THE WORKMANSHIP OF DOB…
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ON SEPTEMBER 12, 2007, I TOOK MY CAR TO KERAS NISSAN LOCATED AT 2080 COVINGTON PIKE IN MEMPHIS, TENNESSEE, BECAUSE THE SHOCK ABSORBERS WERE FAILING IN THE FRONT OF THE TRUCK AND AGAIN THE CHECK ENGINE SOON LIGHT CAME ON. I DECIDED TO TAKE MY TRUCK TO A DIFFERENT DEALERSHIP BECAUSE I NO LONGER TRUSTED THE WORKMANSHIP OF DOBBS NISSAN, WHERE I MADE THE INITIAL PURCHASE. I DEALT WITH TRAVIS, A SERVICE ADVISOR THAT ADVISED ME THEY WOULD FIND THE PROBLEMS. AFTER MY VEHICLE WAS SERVICED, I WAS INFORMED THAT THE MOTOR WAS NON-REPAIRABLE. TRAVIS STATED THAT IT LOOKED AS IF I NEVER SERVICED THE ENGINE WITH OIL. I EXPLAINED THAT I HAVE REGULARLY SCHEDULED MAINTENANCE ON THIS VEHICLE. HE STATED THAT I WOULD NEED TO GATHER ALL OF MY OIL CHANGE RECEIPTS TO PRESENT TO NISSAN WARRANTY TO PROVE REGULAR MAINTENANCE HAVE BEEN PERFORMED TO REPLACE THE ENGINE. OIL CHANGES AND DATES OF RECEIPTS PROVIDED: DOBBS NISSAN: APRIL 29, 2006 SEPTEMBER 26, 2006 JUNE 13, 2007 DANNY?S CAR CARE: MARCH 9, 2007 MARCH 28, 2007 AUGUST 18, 2007 GOODYEAR: JUNE 23, 2006 JANUARY 3, 2007 FIRESTONE: NOVEMBER 02, 2006 RECEIPTS THE MORNING OF SEPTEMBER 15, 2007. HE CONTACTED ME AROUND 11:15 AM TO INFORM ME THAT THE ENGINE REPLACEMENT WAS DENIED, DUE TO, ?LACK OF MAINTENANCE?. I ASKED TRAVIS TO EXPLAIN TO ME IN DETAIL THE REASON FOR THE DENIAL, AND HIS REPLY WAS SIMPLY, "LACK OF MAINTENANCE?. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE ON A WARRANTED ENGINE. *JB
NHTSA ODI #10204071
Mileage unknown · Sep 9, 2007
Engine And Engine CoolingPower Train
2 WEEKS AFTER THE 60,000 SERVICE (AT 63,500 K)I HAD MY CATALYTIC CONVERTER REPLACED. AT THAT TIME, THE DEALER SAID I NEEDED THE TRANSFER CASE SEAL REPLACED ($800). THAT WAS NOT THE REAL PROBLEM, THE BEARINGS WERE DEFECTIVE- I NEED A NEW TRANSFER CASE (REBUILD $900). BUT NO PARTS ARE AVAILABLE SO NEED TO BUY NEW TRANSFER CASE FR…
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2 WEEKS AFTER THE 60,000 SERVICE (AT 63,500 K)I HAD MY CATALYTIC CONVERTER REPLACED. AT THAT TIME, THE DEALER SAID I NEEDED THE TRANSFER CASE SEAL REPLACED ($800). THAT WAS NOT THE REAL PROBLEM, THE BEARINGS WERE DEFECTIVE- I NEED A NEW TRANSFER CASE (REBUILD $900). BUT NO PARTS ARE AVAILABLE SO NEED TO BUY NEW TRANSFER CASE FROM NISSAN ($2500). DEFINITELY A 2003 MURANO MANUFACTURE DEFECT. *TR
NHTSA ODI #10202305
65,000 miles · Aug 27, 2007
Engine And Engine CoolingVehicle Speed Control
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE LOSES POWER. THE VEHICLE IS ABLE TO BE RESTARTED AFTER APPROXIMATELY 5-10 SECONDS. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ACCELERATES ON ITS OWN, WITHOUT EVEN DEPRESSING THE ACCELERATOR PEDAL. THE DEALER STATED THAT A …
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TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE LOSES POWER. THE VEHICLE IS ABLE TO BE RESTARTED AFTER APPROXIMATELY 5-10 SECONDS. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ACCELERATES ON ITS OWN, WITHOUT EVEN DEPRESSING THE ACCELERATOR PEDAL. THE DEALER STATED THAT A VALVE BODY NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
NHTSA ODI #10200888
34,000 miles · Aug 21, 2007
Electrical SystemEngine And Engine Cooling
HEARD NOISE FROM ENGINE COMPARTMENT UNDER LOW RPM RANGE. TOOK VEHICLE TO LOCAL NISSAN DEALER FOR INSPECTION OF PROBLEM AND MECHANIC COULD NOT DUPLICATE BUT WAS ADVISED BY SHOP MECHANIC ABOUT WORN DRIVE BELT. VEHICLE IS @ 34,000 MILES. UPON INVESTIGATION AT HOME FROM TOP OF ENGINE BAY, I NOTICED AC/ALTERNATOR IDLER PULLEY WAS V…
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HEARD NOISE FROM ENGINE COMPARTMENT UNDER LOW RPM RANGE. TOOK VEHICLE TO LOCAL NISSAN DEALER FOR INSPECTION OF PROBLEM AND MECHANIC COULD NOT DUPLICATE BUT WAS ADVISED BY SHOP MECHANIC ABOUT WORN DRIVE BELT. VEHICLE IS @ 34,000 MILES. UPON INVESTIGATION AT HOME FROM TOP OF ENGINE BAY, I NOTICED AC/ALTERNATOR IDLER PULLEY WAS VIBRATING AND ROTATING OF AXIS TO THE CRACK PULLEY. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN AND CAUSES CUTTING INTO THE ADJUSTMENT ARM AND CAUSING THE NOISE (EVENTUALLY FAILING). RETURNED VEHICLE TO THE DEALER AND INFORMED DEALER OF IDLER PULLEY PROBLEM RESEARCHED ONLINE AND REQUEST BELT SERVICE. WHEN MECHANIC REMOVED THE BELT, THE IDLER PULLEY ASSEMBLY WAS FOUND TO BE BROKEN. I BELIEVE THIS IS A SERIOUS DESIGN ISSUE AND NISSAN SHOULD PROVIDE A BETTER DESIGN AND RECALL A $16 PART. POTENTIAL ISSUES OF FAILURE OF PULLEY: 1) NEARBY VICINITY OF THE RADIATOR COOLANT RETURN HOSE CAN CUT BY BROKEN BRACKET AND CAN CAUSE ENGINE TO OVERHEAT. 2) COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND A MORE SERIOUS CONSEQUENCES. *TR UPDATED 01/11/08. *LJ UPDATED *JB
NHTSA ODI #10200408
Mileage unknown · Jul 3, 2007
Electrical SystemEngine And Engine Cooling
NISSAN MURANO 2003 SERVICE ENGINE CHECK LIGHTCAME ON AND VEHICLE SLOWED DOWN ON THE FREEWAY AND I HAD TO FIND A SHOULDER AFTER AN OVERPASS BRIDGE TO PULL OVER FOR MY SAFE AND FOR MY 2 TOODLERS CHILDREN. I CHECK THE RECALL ON THE INTERNET FOR THIS AND IT WAS A RECALL BACK IN 2003 THAT I DID NOT RECIEVE A NOTICE IN THE MAIL. I …
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NISSAN MURANO 2003 SERVICE ENGINE CHECK LIGHTCAME ON AND VEHICLE SLOWED DOWN ON THE FREEWAY AND I HAD TO FIND A SHOULDER AFTER AN OVERPASS BRIDGE TO PULL OVER FOR MY SAFE AND FOR MY 2 TOODLERS CHILDREN. I CHECK THE RECALL ON THE INTERNET FOR THIS AND IT WAS A RECALL BACK IN 2003 THAT I DID NOT RECIEVE A NOTICE IN THE MAIL. I CALL A CAR DEALER AND DENYING ME FOR THE RECALL. I CALL THE CONSUMER AFFAIR CUSTOMER SERVICE AND 7/2/2007 AND CASE IS PENDING. I FEEL SO UNSAFE TO DRIVE THIS VEHICLE BECAUSE SINCE 2003 THIS VEHICLE HAS FIVE RECALLS SUCH AS GAS TANK, SET BELT, ENGINE AND ENGINE COOLING, TRANSMISSION NUT NOT TIGHTEN ENOUGH AND ALTERNATOR.*AK
NHTSA ODI #10195207
47,676 miles · Feb 27, 2007
Engine And Engine Cooling
I HAVE A 2003 NISSAN MURANO WITH 47K MILES. THE BELT TENSIONER BRACKET (ALSO CALLED IDLER PULLEY BRACKET) BROKE. WHEN THE BRACKET FAILED, IT CUT ONE OF THE COOLANT HOSES AND DAMAGED THE SERPENTINE BELT. THIS COULD HAVE CAUSED DAMAGE / FAILURE TO THE ENGINE. ALL SERVICE TO MY VEHICLE HAS BEEN DONE BY AUTHORIZED NISSAN DEAL…
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I HAVE A 2003 NISSAN MURANO WITH 47K MILES. THE BELT TENSIONER BRACKET (ALSO CALLED IDLER PULLEY BRACKET) BROKE. WHEN THE BRACKET FAILED, IT CUT ONE OF THE COOLANT HOSES AND DAMAGED THE SERPENTINE BELT. THIS COULD HAVE CAUSED DAMAGE / FAILURE TO THE ENGINE. ALL SERVICE TO MY VEHICLE HAS BEEN DONE BY AUTHORIZED NISSAN DEALERS ONLY. I BELIEVE THE FAILURE OF THIS BRACKET WAS DUE TO IMPROPER DESIGN / MANUFACTURE. I HAVE SEEN REPORTS OF THE SAME PROBLEM REPORTED BY MURANO OWNERS ON WWW.FRESHALLOY.COM AND WWW.NISSANMURANO.ORG. NISSAN REFUSED TO COVER THE REPLACEMENT OF THIS FAILED PART UNDER THEIR ENGINE / POWER TRAIN WARRANTY. *NM
NHTSA ODI #10183667
77,093 miles · Dec 14, 2006
Engine And Engine CoolingPower Train
EXPERIENCED CLICKING SOUND AND SUBSEQUENT LOSS OF POWER WHILE DRIVING IN MOUNTAINOUS AREA. 2003 MURANO WAS COMPLETELY DISABLED WITH WHAT TURNED OUT TO BE COMPLETE FAILURE OF CVT TRANSMISSION IN NISSAN DEALER MAINTAINED VEHICLE WITH 77,000 MILES ON ODOMETER. AT THIS POINT, NISSAN HAS OFFERED NO GOODWILL HELP IN REPLACING $500…
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EXPERIENCED CLICKING SOUND AND SUBSEQUENT LOSS OF POWER WHILE DRIVING IN MOUNTAINOUS AREA. 2003 MURANO WAS COMPLETELY DISABLED WITH WHAT TURNED OUT TO BE COMPLETE FAILURE OF CVT TRANSMISSION IN NISSAN DEALER MAINTAINED VEHICLE WITH 77,000 MILES ON ODOMETER. AT THIS POINT, NISSAN HAS OFFERED NO GOODWILL HELP IN REPLACING $5000 CVT TRANSMISSION,CITING OUTSIDE OF 60,000 MILE DRIVE TRAIN WARRANTY. RELIABILITY OF CVT TECHNOLOGY IN 2003 MODEL IS QUESTIONABLE , IF COMPLETE FAILURE ON CVT IS NORMAL WEAR AND TEAR AT 77,000 MILES. WITH EXCEPTION OF REPLACING TWO RADIATORS AND THIS CVT FAILURE, I HAVE HAD BEEN VERY HAPPY WITH VEHICLE. *NM
NHTSA ODI #10176179
63,200 miles · Oct 30, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON DRY ASPHALT ROADS, THE VEHICLE STALLED COMPLETELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT WAS ABLE TO BE RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNINGS PRIOR THE STALLING. THE VEHICLE WAS NOT SEEN BY A DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED. THE…
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DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON DRY ASPHALT ROADS, THE VEHICLE STALLED COMPLETELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT WAS ABLE TO BE RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNINGS PRIOR THE STALLING. THE VEHICLE WAS NOT SEEN BY A DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED. THERE WAS A NHTSA RECALL# 03V455000, PERTAINING TO THE ENGINE AND ENGINE COOLING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA ODI #10172121
72,000 miles · Mar 29, 2006
Engine And Engine Cooling
DRIVING OUR 2003 NISSAN MURANO AND CAR STARTED TO OVERHEAT. TOOK IT TO THE DEALER WHO SAID THE RADIATOR WAS CRACKED. CAR HAS 72,000 MILES WITH ALL SCHEDULED MAINTENANCE DONE. CALLED NISSAN NA TO SEE IF OTHERS WERE EXPERIENCING THE SAME PROBLEM AND THEY HAVE NONE REPORTED. DENIED TO HELP DUE TO EXCESSIVE MILES. *NM
NHTSA ODI #10154034
52,625 miles · Sep 1, 2005
Engine And Engine Cooling
I HAVE A 2003 NISSAN MURANO SL. I WAS GETTING AN OIL CHANGE AND NOTICED A DISCHARGE IN MY RADIATOR OVERFLOW. I ASKED THE GUY TO DRAIN THE RADIATOR AND RESERVOIR AND REFILL IT WITH FRESH ANTIFREEZE. THE DISCHARGE RETURNED AND THE CAR BECAME DISABLED IN A BUSY INTERSECTION, WITH NO WARNING LIGHT PRIOR. I HAD IT TOWED TO THE DE…
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I HAVE A 2003 NISSAN MURANO SL. I WAS GETTING AN OIL CHANGE AND NOTICED A DISCHARGE IN MY RADIATOR OVERFLOW. I ASKED THE GUY TO DRAIN THE RADIATOR AND RESERVOIR AND REFILL IT WITH FRESH ANTIFREEZE. THE DISCHARGE RETURNED AND THE CAR BECAME DISABLED IN A BUSY INTERSECTION, WITH NO WARNING LIGHT PRIOR. I HAD IT TOWED TO THE DEALER AND THEY SEEMED TO KNOW EXACTLY THE ISSUE. THE TRANSMISSION FLUID HAD MIXED WITH THE RADIATOR COOLANT?! THEY CHARGED ME $1265.76 AND SAID IT WASN'T COVERED BECAUSE I WAS BEYOND 36,000 MILES. THE RADIATOR LOOKS NEW AND I JUST HAVE TO TAKE THEIR WORD FOR THIS, EVEN THOUGH THEY CAN'T SHOW ME THE PROBLEM. SINCE THEY WERE SO QUICK TO IDENTIFY THIS PROBLEM, I HAVE TO THINK THEY ARE SEEING IT A LOT AND MAYBE THIS SHOULD BE A RECALL. I TOOK THE OLD RADIATOR WITH ME AND STILL HAVE IT. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. *NM
NHTSA ODI #10135077
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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