2003 Nissan Murano

I WAS DRIVING TO TAKE MY BOSS AND 2 COWORKERS TO LUNCH. I WAS ON ROBINS AF BASE IN THE LEFT HAND EXIT LANE. MY CAR JUST ALL OF A SUDDEN LOST POWER AND STALLED... NO BRAKES... NO POWER... ALL THE LIGHTS ON THE FRONT DASHBOARD CAME ON. I ALMOST GOT HIT IN THE REAR BY THE CAR BEHIND ME BECAUSE I WAS IN A TURN LANE AND MY CAR JUST STOPPED IN FRONT OF THEM. I WAS ABLE TO RESTART MY CAR AND TURN AROUND AND IMMEDIATELY PARKED IT AND WE HAD TO WALK A WAYS TO GET TO ANOTHER VEHICLE TO DRIVE... THEN MY HUSBAND CAME AND DROVE THE CAR TO MECHANIC WHO LIVES UP THE STREET WHO HOOKED IT UP TO THE SENSOR THING... IT IS THE CAM SHAFT SENSOR. NOW LOOKING AT THE OTHER COMPLAINTS I AM AFRAID THAT THERE IS MORE THAT WILL OCCUR. I CAN'T REALLY TRUST THE DEALERSHIP WHERE I BOUGHT IT BECAUSE THEY TRIED ON SEVERAL OCCASIONS TO CHARGE FOR SERVICES NOT NEEDED EACH AT LEAST $800. I PAID $80 TO HAVE MY TIRES BALANCED AND THEY ONLY BALANCED 3 OF THE 4! SO MANY PEOPLE HAVE A PROBLEM WITH THE CAM SENSOR THAT NISSAN REALLY NEEDS TO DO SOMETHING FOR THE VEHICLES NOT ON THE LIST. THIS IS NOT RIGHT FOR ALL THE CUSTOMERS WHO PAID GOOD MONEY FOR A WORKING VEHICLE IN GOOD CONDITION. I STILL HAVE TO CONTACT THE DEALER BUT I DON'T EXPECT FROM THE PREVIOUS COMPLAINTS THEY WILL BE ANY HELP AND I REFUSE TO PAY THAT KIND OF MONEY FOR A DEFAULT IN THE VEHICLE THAT THEY ARE AWARE OF AND REFUSE TO RECALL! PLEASE MAKE NOTE THAT MY 2003 NISSAN MURANO IS AMONG THOSE WITH THE CAM SENSOR PROBLEM AND NOT ON THE LIST. SOMETHING NEEDS TO BE DONE ABOUT THIS IF NISSAN EXPECTS GOOD REVIEWS AND REPEAT CUSTOMERS... IF THEY DON'T WELL, I WILL GO TO EVERY PLACE I CAN POST TO AND SHARE MY UNSATISFIED CUSTOMER SERVICE STORY. *TR

I PURCHASE THIS VEHICLE ON SEPT 9, 2005 WITH 28,158 MILES FROM CHECKERED FLAG AUTO DEALER FOR MY WIFE. I STARTED HAVING ISSUES IN JUNE 2006 AROUND 38K MILES. MY WIFE WAS STOP AT A RED LIGHT ON INTERSTATE 264 EXIT RAMP ON HER WAY HOME FROM WORK. ACCORDING TO MY WIFE, THE RED LIGHT TURNED GREEN AND THE MURANO HESITATE ON ACCELERATION THEN STARTED ACCELERATING SLOWLY. AFTER ABOUT 3 FEET FROM THE LIGHT THE MURANO STARTED JERKING, RPM WAS RAVING HIGH BUT THE CAR WASN'T MOVING THEN PROMPTLY SPEED UP AND SHUTOFF IN THE MIDDLE OF TRAFFIC, SHE TRIED RESTARTING THE VEHICLE BUT IT WOULD NOT TURN OVER AND THE CHECK ENGINE LIGHT CAME ON. THE MURANO WAS TOWED HOME AND THE FOLLOWING DAY I BROUGHT IT TO THE NISSAN DEALERSHIP FOR REPAIR. AFTER ABOUT AN HOUR THE TECH SAID MY RUBBER INTAKE VIBRATED OFF AND CHARGED ME TO PUT IT BACK ON. (NOW THERE'S A RECALL FOR THAT, I WONDER IF IT'S TOO LATE TO GET A REFUND. NHTSA CAMPAIGN NUMBER: 09V169000) A BAD POSITION CAMSHAFT SENSOR WAS THE CAUSE FOR THE CHECK ENGINE LIGHT. I DID NOT HAVE THE MONEY TO REPLACE THE CAMSHAFT POSITION SENSOR AT THE TIME BUT WHEN I DID, REPLACING THE SENSORS DID NOT FIX THE CHECK ENGINE LIGHT. THE MURANO IS STILL HAVING THE SAME PROBLEM AFTER 6 YEARS. I STILL OWE $11K AND I CAN'T WAIT TO GET RID OF THIS NIGHTMARE. THIS WAS THE WORST FINANCIAL DECISION I EVER MADE FOR MY FAMILY. IT KILLS (IT MIGHT REALLY KILL ME IN TRAFFIC) ME TO KNOW MY WIFE AND DAUGHTERS DO NOT HAVE A DEPENDABLE MEANS OF GETTING TO DAYCARE AND WORK WHILE I AM DEPLOYED PROTECTION MY COUNTRY. I CONTACTED NISSAN MANY TIME AND IN A NUTSHELL I WAS TOLD TOO BAD, I SHOULD CALL BACK WHEN I WANT TO PURCHASE A NEW VEHICLE. *TR

I HAVE A 03 MURANO SL. PURCHASED OFF A LEASE TURN IN. CERTIFIED SUV. AT 79,000 MILES BROUGHT TO DEALER WITH ENGINE CLICKING NOISE IN DEC. 09.. DEALER COULD NOT FIND PROBLEM. NOISE CONTINUED AND BROUGHT IT BACK IN JANUARY2010. THEY CHANGED PULLEY ASSEMBLY. I CALLED TO TELL THEM NOISE WAS STILL THERE. WAS TOLD TO CHECK OIL FROM TIME TO TIME. I SAW ON MY SERVICE REPORT THEY PUT DOWN CHECK ENGINE LIGHT WAS ON AND WAS LOW ON OIL. I KNOW FOR A FACT THIS IS A LIE. TOLD THEM TO REMOVE IT FROM THE REPORT. THEY REFUSED. NOW HERE IS THE REAL PROBLEM. I WAS ON THE GARDEN STATE PARKWAY AND I LOST POWER. I RESTARTED THE SUV AND THE ENGINE PRODUCED A VERY LOUD RATTLING NOISE. I HAD IT TOWED TO NISSAN, SINCE THEY SERVICED THIS FROM WHEN IT WAS ORIGINALLY SOLD AND I LET THEM SERVICE TO PROTECT THE WARRANT AND THEY WOULD HAVE ALL THE RECORDS. WELL, THE TIMING CHAIN BROKE. I WAS TOLD THEY HAVE PLASTIC GUIDES TO GUIDE THE TIMING CHAIN AND THESE WILL WEAR AND CAUSE THE CHAIN TO SLIP. THIS OCCURRED AT 83,000 MILES. NISSAN IS REFUSING TO HELP WITH THE REPLACEMENT ENGINE. THEY WANT $8600 FOR A NEW ENGINE. ON A 2003 IS ABSURD. A USED ENGINE WITH 60,000 MILES AND NO WARRANTY WILL COST $5600. I FEEL THE SERVICE MISDIAGNOSED MY PROBLEM, NEVER SEARCHED FOR THE REAL PROBLEM IN DEC. 09 AND FALSELY PUT ON THE REPORT THE CHECK ENGINE LIGHT WAS ON AND IT WAS LOW ON OIL TO PROTECT THEMSELVES FROM ANY PROBLEMS SINCE DEC. I HAD A EXTENDED WARRANTY, WHICH I CANCELLED WHEN THEY DID NOT COVER ENGINE SEAL LEAK, TIE ROD PROBLEM AND TRANS AXLE SEAL LEAK, IN THE EXTENDED WARRANTY BROCHURE IT MENTIONS ALL THE ABOVE AS COVERED ITEMS. AFTER FIGHTING WITH DEALER AND CORPORATE I CANCELED THE WARRANTY. THE UNCOVERED REPAIRS COST ME OVER $2500. THIS WAS A NISSAN BACKED EXTENDED WARRANTY. I NOW HAVE A COMPLAINT WITH SOMERSET COUNTY WHERE THE DEALER IS LOCATED AND THE STATE OF NEW JERSEY ABOUT ALL THE RED TAPE NISSAN HAS PUT UP TO HAVE COVERED REPAIRS ACTUALLY COVERED. IF THIS FAILS, SMALL CLAIMS CT. IS NEXT. *TR

SINCE I BOUGHT THIS CAR FROM NISSAN DEALERSHIP ITS BEEN ONE THING AFTER THE OTHER FIRST THE CATALYTIC CONVERTER WAS ALREADY BROKE WHEN THE SOLD IT TO US THEY TURNED THE ENGINE LITE OFF PRIOR TO GOING FOR TEST DRIVE THE DAY WE BOUGHT N RODE HOME THE LITE CAME RIGHT BACK ON & HAS BEEN ON SINCE STILL IS DEALER SAID 1500$$ AN THEY WOULD FIX IT NICE... THE FRONT SEAT BROKE, GAS TANK LID WOULDN'T OPEN HAD TO FIX IT, AN NOW STEERING HAS WENT 640$$ TO FIX IT ?? *TR

MY 2003 NISSAN MURANO SL WILL SOMETIMES BE SLOW TO RESPOND TO ACCELERATOR INPUTS. USUALLY AFTER THE VEHICLE HAS BEEN DRIVEN ABOUT AN HOUR, IF I COME TO A STOP AT A RED LIGHT OR AN OFF RAMP, WHEN I PRESS THE ACCELERATOR, NOTHING HAPPENS FOR A SECOND OR TWO, THEN THE VEHICLE JUMPS FORWARD AT A RAPID RATE LIKE I FLOORED THE GAS PEDAL. THIS HAPPENS WHETHER I DEPRESS THE ACCELERATOR SLIGHTLY OR AGGRESSIVELY. SOMETIMES IF IT GETS TOO BAD, I WILL TURN THE CAR OFF THEN START IT UP AGAIN TO RESET THE COMPUTER AND IT WILL FIX THE ISSUE FOR A WHILE. IT IS OBVIOUSLY SOME COMPUTER THING. MY DEALER IS USELESS AND I AM TIRED OF TAKING THE CAR IN TO HIM. HE DOESN'T FIX THINGS WELL IF I TELL HIM WHAT IS WRONG, TO ASK HIM TO DIAGNOSE A PROBLEM WOULD BE AGONIZING. I AM JUST LIVING WITH THIS UNTIL IT GETS WORSE, BUT IT IS DEFINITELY A SAFETY ISSUE. *TR

I DRIVE A 2003 NISSAN MURANO. I BOUGHT IT USED IN 2005, IN THE LAST FEW YEARS I HAVE COMPLAINED TO THE DEALERSHIP (WHILE STILL UNDER WARRANTY) THAT THE CAR WAS ALMOST STALLING OUT ON ME WHILE IN DRIVE. NISSAN TOLD ME THEY COULD FIND NOTHING WRONG AND SO NOTHING WAS REPAIRED. IN ON DECEMBER 3, 2009 I WAS LEAVING MY PARKING GARAGE AT WORK AND MY CAR STALLED OUT COMPLETELY; IT THEN TOOK 15 MINUTES BEFORE IT WOULD RE-START. AFTER THAT, I DROVE HOME WITHOUT INCIDENT AND ASSUMED THAT IT WAS JUST BAD GAS OR SOMETHING. TWO WEEKS LATER, I WAS TRAVELING AT 50 MPH WHEN MY CAR COMPLETELY SHUT DOWN, NEARLY CAUSING AN ACCIDENT WITH MY 7 YEAR-OLD IN THE CAR WITH ME. AFTER THAT, MY SERVICE ENGINE LIGHT CAME ON AND I HAD LOSS OF ENGINE POWER. I THEN HAD THE CAR TOWED TO MY MECHANIC ON 1/21, WHERE HE RAN A DIAGNOSTIC AND FOUND THAT MY CRANK POSITION SENSOR AND CAM POSITION SENSOR NEEDED TO BE REPLACED. MY MECHANIC ALSO FOUND THAT THERE HAD BEEN A RECALL ON THE 2003 MURANO FOR THAT REASON, AND HE TOLD ME TO HAVE MY CAR TOWED TO NISSAN SINCE I HAD REPORTED ISSUES WHILE UNDER WARRANTY AND THERE WAS A KNOW RECALL FOR THIS PROBLEM. I TOWED MY CAR TO NISSAN THAT DAY AND THEY TOLD ME THAT BECAUSE I WAS NO LONGER UNDER WARRANTY, AND EVEN THOUGH I HAD REPORTED IT PRIOR TO EXPIRATION, THEY WOULD NOT REPAIR THE PROBLEM. I ALSO ADVISED THEM THAT I WAS FULLY AWARE OF THE RECALL. THEY THEN TOLD ME THAT MY VIN WAS OFF BY THE LAST FOUR DIGITS AND BECAUSE OF THAT, AGAIN, THEY WERE NOT OBLIGATED TO FIX IT UNDER THE RECALL OR WARRANTY. I HAVE SINCE HAD THE REPAIR COMPLETED WITH MY MECHANIC, BUT ANOTHER FRIEND OF MINE JUST HAD THE SAME EXACT THING HAPPEN WITH HER 2008 NISSAN (WHICH THEY ALSO REFUSED TO REPAIR UNDER HER WARRANTY). I AM EXTREMELY CONCERNED THAT NISSAN DOES NOT CARE ABOUT THE SAFETY OF IT'S DRIVERS SINCE THIS IS OBVIOUSLY A KNOWN PROBLEM. THIS IS NOT A MAINTENANCE ISSUE, BUT A SAFETY ONE. THIS ISSUE NEEDS TO BE LOOKED INTO SO THAT INNOCENT PEOPLE DO NOT DIE. *TR

IN JAN 2010 WHILE TRAVELING ON INTERSTATE AT 65 MPH THE ENGINE OF MY 2003 NISSAN MURANO SUDDENLY DIED LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. IT WAS TERRIFYING, BUT LUCKILY, I MANAGED TO GET TO SHOULDER WITHOUT AN ACCIDENT. CAR ENGINE RESTARTED WITHOUT HESITATION. AFTER WAITING 5 MINUTES WITH ENGINE IDLING SMOOTHLY WITH NO APPARENT PROBLEM, I EXITED TO FRONTAGE ROAD AT NEXT EXIT AND, 3 MILES LATER, AT 30 MPH THE ENGINE SUDDENLY DIED AGAIN. RESTARTED AND PULLED INTO NEARBY PARKING LOT. CAR AGAIN RESTARTED WITHOUT PROBLEM. AFTER 10 MINUTES OF IDLING SMOOTHLY, ENGINE DIED WHILE PARKED. HAD CAR TOWED TO NISSAN DEALER. NISSAN SHOP REPORTED THAT THE "CRANKSHAFT POSITION SENSOR WAS FAULTY AND NEEDED TO BE REPLACED." I FOUND THAT THERE WAS RECALL ISSUED IN 2003 FOR 2003 MODEL YEAR NISSAN MURANO FOR EXACTLY THIS ISSUE, BUT BOTH DEALER AND NISSAN USA, WHEN CONTACTED BY ME, SAID THE RECALL DID NOT APPLY TO MY VIN # (EVEN THOUGH NHTSA INDICATED RECALL AFFECTED 600,000 VEHICLES). I BELIEVE THE FAILURE OF MY CRANKSHAFT POSITION SENSOR IS DIRECTLY RELATED TO THE FAULTY SOLDER JOINTS IN THE CIRCUIT BOARDS FOR THE CRANKSHAFT POSITION SENSOR AS DESCRIBED IN THIS RECALL. I BELIEVE THE FOLLOWING RECALL SHOULD BE EXPANDED TO INCLUDE ALL 2003 MODEL YEAR NISSAN MURANO VEHICLES: NHTSA CAMPAIGN ID NUMBER: 03V455000, NISSAN RECALL #: R3022). *TR