IllustrationTHE POWER LOCKS RANDOMLY DON'T WORK USING THE FOB OR INSIDE AUTO LOCK BUTTON. THEY CAN BE USED MANUALLY, BUT ARE NOT ALWAYS FUNCTIONAL USING THE "POWER" FUNCTION. *KB
2003 Nissan Murano
Owner reports · Recalls · Investigations
More warning signs than most Murano years
Owner complaints for the 2003 Nissan Murano are substantially higher than the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Murano years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1090–25K
11025–50K
13650–75K
15975–100K
149100–150K
28150K+
691 reports with mileage · 109 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 265 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seats. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports5 fire reports6 injury reports
Electrical System complaints
187 reportsJUST OVER TWO YEARS AGO THE AUTOMATIC DRIVER'S SIDE DOOR LOCK BECAME UNRELIABLE. THERE ARE TIMES WHEN THE DOOR MUST BE MANUALLY LOCKED OR UNLOCKED. THE SITUATION SEEMS TO BE EXACERBATED BY HEAT AND DIRECT SUNLIGHT ON THE DRIVER'S SIDE DOOR. MY CONCERN IS THAT NOT KNOWING IF THE DOOR IS LOCKED OR UNLOCKED CREATES A SAFETY HAZA…
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JUST OVER TWO YEARS AGO THE AUTOMATIC DRIVER'S SIDE DOOR LOCK BECAME UNRELIABLE. THERE ARE TIMES WHEN THE DOOR MUST BE MANUALLY LOCKED OR UNLOCKED. THE SITUATION SEEMS TO BE EXACERBATED BY HEAT AND DIRECT SUNLIGHT ON THE DRIVER'S SIDE DOOR. MY CONCERN IS THAT NOT KNOWING IF THE DOOR IS LOCKED OR UNLOCKED CREATES A SAFETY HAZARD BOTH WHILE DRIVING AND IN THE EVENT OF A NEED FOR QUICK EXIT FROM THE VEHICLE. SIMPLY LOOKING AT THE MANUAL LOCKING SWITCH CAN BE DECEPTIVE BECAUSE IT WILL MOVE INTO THE LOCKED POSITION WITHOUT FULLY ENGAGING THE LOCK. FOR SAFETY REASONS I PREFER TO DRIVE WITH THE DOORS LOCKED. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, THERE IS A SIGNIFICANT INCREASED RISK OF CARJACKING, INJURY, THEFT, ETC. HAVING THE DOORS LOCK CORRECTLY IS A BASIC SAFETY PRECAUTION. ADDITIONALLY, IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. IN THIS AUTOMATED AGE WE TEND TO RELY ON THE AUTOMATED SYSTEMS OF OUR VEHICLES AND IT'S UNFAMILIAR TO RESORT TO THE MANUAL LOCKING SYSTEM, WHICH AS I EXPLAINED ABOVE CAN BE DECEPTIVE. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. THE DEALER CHARGES AN AVERAGE OF $1600 TO HAVE ALL THE SOLENOIDS REPLACED WHICH AMOUNTS TO MAKING THE OWNER PAY FOR A KNOWN SAFETY ISSUE. AT THIS PRICE MANY WILL FORGO GETTING THE PROBLEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. NISSAN SHOULD RECALL THE AFFECTED VEHICLES AND REPAIR THIS SAFETY ISSUE. *KB
TL* THE CONTACT OWNS A 2002 NISSAN MURANO. THE CONTACT WAS DRIVING 55 MPH WHEN THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE THEN BEGAN TO DECELERATE TO 30 MPH AND DEMONSTRATED A SIGNIFICANT REDUCTION IN ENGINE POWER. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 30 MPH. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECH…
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TL* THE CONTACT OWNS A 2002 NISSAN MURANO. THE CONTACT WAS DRIVING 55 MPH WHEN THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE THEN BEGAN TO DECELERATE TO 30 MPH AND DEMONSTRATED A SIGNIFICANT REDUCTION IN ENGINE POWER. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 30 MPH. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THERE WAS A RECALL FOR THE ALTERNATOR UNDER NHTSA CAMPAIGN ID NUMBER: 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR: GENERATOR: REGULATOR). THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.
NHTSA RECALL CAMPAIGN 03V455000: CAMSHAFT POSITION SENSOR FAILED; CALLED NISSAN AND WAS TOLD MY VIN IS NOT INCLUDED IN THE LIST OF RECALLED VEHICLES, EVEN THOUGH SYMPTOMS ARE THE SAME. *TR
DRIVING 60 MPH WHEN VEHICLE SUDDENLY STOPPED RUNNING. BRAKE AND ENGINE LIGHTS CAME ON. WAS UNABLE TO GET OFF ROADWAY AND OTHER VEHICLE HAD TO TURN SHARPLY TO AVOID HITTING ME. THIS WAS THE FIRST INCIDENT. HAVE HAD TWO INCIDENTS SINCE. *KB
SECOND OWNER, PURCHASED WITH 63000 MILES. FIRST OCCURRENCE WAS DRIVING ON THE HIGHWAY A SHORT DISTANCE (45MIN) STARTED TO NOTICE THE SPEED PULSING ON FLAT STRETCHES OF ROAD WITH THE CRUISE CONTROL BEING SET AT 60 MPH. I WOULD MANUALLY TAKE OVER THE GAS PEDAL JUST TO HAVE TO CONSTANTLY GIVE IT MORE GAS THEN LESS GAS TO MAINTAIN…
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SECOND OWNER, PURCHASED WITH 63000 MILES. FIRST OCCURRENCE WAS DRIVING ON THE HIGHWAY A SHORT DISTANCE (45MIN) STARTED TO NOTICE THE SPEED PULSING ON FLAT STRETCHES OF ROAD WITH THE CRUISE CONTROL BEING SET AT 60 MPH. I WOULD MANUALLY TAKE OVER THE GAS PEDAL JUST TO HAVE TO CONSTANTLY GIVE IT MORE GAS THEN LESS GAS TO MAINTAIN 60 ON FLAT GROUND. TO THE POINT OF NAILING IT TO MAINTAIN 60 THEN OUT OF NO WHERE IT WOULD START TO GO ACCELERATE SUDDENLY UP AND I WOULD LET OFF THE GAS TO STAY @ 60MPH AND HOLD THE PEDAL THERE FOR ABOUT 20 SECS JUST TO LOSE POWER ON FLAT GROUND AGAIN AND WOULD JUST REPEAT OVER AND OVER. WHEN I GOT OFF THE EXIT RAMP IT WAS SPUTTERING REALLY BAD AND HAD A HARD TIME JUST GETTING IT HOME W/O HURTING MYSELF OR OTHERS. NEXT DAY NOTHING. THEN OVER TIME (1 MONTH) IT HAPPENED 4 OTHER TIMES BUT IS SEEMING TO GET WORSE. THEN TODAY I STOPPED IN TOWN AT A RED LIGHT. WHEN IT CAME TIME TO GO THE CARE JUS SAT THERE AND THE RPM GAUGE MOVED UP BUT THE CAR DIDN'T MOVE FORWARD. I IMMEDIATELY PUT ON HAZARDS, PUT CAR IN PARK, SHUT IT OFF, THEN RESTARTED IT TO LUCKILY BE ABLE TO PULL OFF. WENT ON HIGHWAY HOME GOING 60MPH AND THE SURGING BACK AND FORTH WITH POWER TO WEAKNESS TO SUDDEN POWER WAS THE WORST ITS EVER BEEN. CAR ISN'T UNDER WARRANTY DUE TO BEING 2ND OWNER BUT COME ON NISSAN REALLY? I'M A STUDENT/NEW FATHER AND THE $ IS CRUNCHED LIKE MOST FAMILIES NOW IN THIS ECONOMY. I BOUGHT A NISSAN B/C ITS REPUTATION OF QUALITY AND ENDURANCE/RESILIENCE. I WOULD BE SICK IF THIS INJURED MY BABY B/C THIS CAR WASN'T IN THE "ORIGINAL RECALL RANGE". IT IS VERY DANGEROUS AND COULD LEAD TO BOTH MY TIRES LOCKING UP ON THE HIGHWAY GOING 60 OR EVEN FASTER LEAVING NOT ONLY US IN JEOPARDY BUT EVERYONE AROUND ME ON THE ROAD ALSO. *TR
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, SHE ATTEMPTED TO ACCELERATE FURTHER, BUT THE VEHICLE LOST POWER AND STALLED. THE ANTI-LOCK BRAKE AND BATTERY LIGHTS ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE …
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, SHE ATTEMPTED TO ACCELERATE FURTHER, BUT THE VEHICLE LOST POWER AND STALLED. THE ANTI-LOCK BRAKE AND BATTERY LIGHTS ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED AND RECCURRED INTERMITTENTLY AT DIFFERENT SPEEDS ON THREE OCCASIONS. AFTER THE FINAL FAILURE, THE VEHICLE WAS TOWED HOME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING ON THE TOLL ROAD IN HOUSTON, MY VEHICLE LOST SPEED AND POWER GOING UP AN OVERPASS, AND LUCKILY I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMPLETE LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THIS EVENT. I WAS ABLE TO CRANK THE ENGINE BUT IT WOULD NOT START. MY PASSENGER NEEDED MEDICAL ASSISTANCE DU…
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WHILE DRIVING ON THE TOLL ROAD IN HOUSTON, MY VEHICLE LOST SPEED AND POWER GOING UP AN OVERPASS, AND LUCKILY I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMPLETE LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THIS EVENT. I WAS ABLE TO CRANK THE ENGINE BUT IT WOULD NOT START. MY PASSENGER NEEDED MEDICAL ASSISTANCE DUE TO THE HEAT (100 DEGREES), AND MY VEHICLE HAD TO BE TOWED TO THE NISSAN DEALER. THIS DEALER INDICATED A DTCODE P0340, CAM SENSOR AND CRANK SENSOR FAILURE, AND REPAIRS TOTALED $765.93. RESEARCHING THIS FAILURE, I LEARNED THAT THERE WAS AN EARLIER RECALL OF MY EXACT VEHICLE FOR THIS FAILURE, BUT MY VIN WAS NOT INCLUDED IN THE RECALL. AFTER SEARCHING THE INTERNET, I DISCOVERED MANY, MANY OTHER OWNERS OF 2003 MURANOS WITH VIN NUMBERS OUTSIDE OF THE RECALL ARE EXPERIENCING THE EXACT SAME PROBLEM AS THE RECALL. HERE'S A LINK TO JUST ONE OF SEVERAL SITES: HTTP://WWW.THEHAPPYROCK.COM/2007/11/15/HAVE-YOUR-CAR-FIXED-FOR-FREE-AUTO-RECALLS-AND-MY-2003-NISSAN-MURANO/ CALLS TO NISSAN USA, REQUESTING THEY CONSIDER A RECALL OF MY VEHICLE, WERE DENIED. I AM REQUESTING VIA THIS COMPLAINT THAT THE RECALL OF 2003 MURANOS BE EXPANDED TO INCLUDE ALL VEHICLES WITH THE FAILURE CODE(S) RELATING TO THE CAM SENSOR/CRANK SENSOR. THE PROBLEM IS A FAULTY WELD, AND ALTHOUGH NISSAN DENIES A RELATIONSHIP BETWEEN THEIR EARLIER PRODUCTION FAILURES AND MY AUTO'S FAILURE, THERE IS A DEFINITE PROBLEM WITH THEIR WELD. I FEEL FORTUNATE THAT I DID NOT HAVE MY CHILDREN IN THE CAR, AND THAT I WAS ABLE TO STEER TO THE SIDE OF THE ROAD ON THE TOLLROAD BEFORE STALLING. WITH THE AVERAGE TOLLROAD SPEED WELL OVER 70 MPH, MY SAFETY AND THE SAFETY OF MY PASSENGER WAS IN QUESTION DUE TO THE LOCATION OF THE BREAKDOWN. I HOPE THIS NEVER HAPPENS TO ANYONE WITH YOUNG CHILDREN OR ELDERLY PASSENGERS IN THE VEHICLE.
SINCE I PURCHASED MY 2003 NISSAN MURANO, I HAVE HAD SEVERAL FAILURES WITH IT THAT THE DEALER HAS EITHER CLAIMED THEY CANNOT REPRODUCE, HAS FAILED TO FIX OR INDICATES THAT MY MODEL IS NOT PART OF A RECALL EFFORT, EVEN WHEN MY CAR IS REPRODUCING THE VERY SAME SYMPTOMS THE RECALLS STATE THEY ADDRESS. THE LAST INCIDENT WAS THE ALTE…
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SINCE I PURCHASED MY 2003 NISSAN MURANO, I HAVE HAD SEVERAL FAILURES WITH IT THAT THE DEALER HAS EITHER CLAIMED THEY CANNOT REPRODUCE, HAS FAILED TO FIX OR INDICATES THAT MY MODEL IS NOT PART OF A RECALL EFFORT, EVEN WHEN MY CAR IS REPRODUCING THE VERY SAME SYMPTOMS THE RECALLS STATE THEY ADDRESS. THE LAST INCIDENT WAS THE ALTERNATOR AND THE FAILURE OF THE CAM POSITION SENSORS AND CRANK POSITION SENSORS. BOTH HAVE CAUSED THE VEHICLE TO SIMPLY STOP IN ONGOING TRAFFIC CREATING AN OBVIOUS SAFETY HAZARD FOR MY FAMILY! DOES SOMEONE HAVE TO ACTUALLY DIE BEFORE WILL ACCEPT RESPONSIBILITY FOR FAULTY CONSTRUCTION WITH THE MURANO? THIS IS NOT THE FIRST LIFE-THREATENING INCIDENT I HAVE HAD WITH THIS CAR!!! I WAS ON THE INTERSTATE DOING 70 MPH WHEN ALL OF A SUDDEN THE ENGINE DIED!!! I COMPLETELY LOST ACCELERATION ON INTERSTATE 70 AT 10:30 P.M. AT NIGHT WITH SMALL CHILDREN IN THE CAR! WHAT DID THE DEALERSHIP DO TO RECTIFY THIS SITUATION? REPLACED THE ALTERNATOR THAT WAS ALREADY ON RECALL AND THREATENED TO CHARGE ME FOR THE COST UNTIL I THREATENED LEGAL ACTION...THEN, ALL OF A SUDDEN, TOOK CARE OF IT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
FRONT DOOR LOCKS WORKING INTERMITTENTLY WHEN USING THE REMOTE.. *TR
Official recalls
609V169000 · Engine And Engine Cooling
May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V048000 · Seat Belts:rear/other
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V003000 · Fuel System, Gasoline:storage:tank Assembly
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V319000 · Electrical System:alternator/generator/regulator
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
03V455000 · Engine And Engine Cooling
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
03V123000 · Power Train:automatic Transmission:gear Position Indication (prndl)
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.