2012 Nissan Maxima

TL* THE CONTACT OWNS A 2012 NISSAN MAXIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED WHENEVER A 120 LBS PASSENGER OCCUPIED THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.

THERE IS A NEW RECALL FOR AIRBAG SENSER MISINTERPRETING THE WEIGHT IN THE FRONT PASSENGER SEAT IN MANY NISSAN MODELS. ACCORDING TO THE DEALERSHIP WHERE I BOUGHT MY CAR, MY CAR IS NOT INCLUDED IN THE RECALL - BUT I HAVE HAD THE SAME ISSUE. WHEN MY WIFE, WHO IS AROUND 130 LBS, SITS IN THE SEAT, ABOUT HALF OF THE TIME THE AIRBAG LIGHT INDICATES THAT THE AIRBAG IS DISABLED. SHE ALWAYS SITS ALL THE WAY BACK IN THE SEAT. SPEED OR DRIVING ENVIRONMENT DO NOT APPEAR TO HAVE ANY EFFECT ON THE ISSUE. I HAVE DISCUSSED THE ISSUE WITH TWO NISSAN DEALERSHIPS, AND THE ISSUE STILL OCCURS. THE FIRST DENIED THEY COULD HELP BECAUSE IT WASNT CURRENTLY HAPPENING WHEN I HAD IT AT THE SHOP. THE SECOND DEALERSHIP RECALIBRATED THE SENSOR AND IT THAT BROUGHT THE FREQUENCY DOWN SLIGHTLY TO THE CURRENT 50% I AM FRUSTRATES THAT MY CAR IS NOT INCLUDED IN THE CURRENT RECALL AND FEEL LIKE IT NEEDS TO BE EXPANDED TO INCLUDE OTHER MODEL YEARS, SUCH AS MINE.

2012 MAXIMA'S PASSENGER AIRBAG OFF LIGHT COMES ON WITH ADULT PASSENGERS EVERY 3RD OR 4TH TRIP. WENT TO NISSAN DEALERSHIP, MAXIMA UNDER WARRANTY, THEY SAID NO CODES WERE TRIPPED AND THAT THEY CAN'T FIX THE PROBLEM BUT ARE AWARE OF IT. THEY ALSO GAVE ME A HANDOUT DESCRIBING THE DIFFERENCE BETWEEN AIRBAG OFF LIGHT AND AIRBAG MALFUNCTION LIGHT. THE SERVICE MANAGER TOLD ME HE WOULD CALL ME IF THERE IS ANYTHING HE CAN DO FOR ME. I CALLED 1-800-NISSAN1 AND FILED A CASE, BUT THEY WON'T DO ANYTHING BECAUSE THE DEALERSHIP IS "WORKING ON IT". THE DEALERSHIP CONFIRMED THAT IF I HAVE AN ADULT PASSENGER IN MY MAXIMA AND THE PASSENGER AIRBAG LIGHT OFF IS ON, THE AIRBAG WILL NOT DEPLOY. I DO NOT FEEL SAFE DRIVING ANY PASSENGERS IN MY MAXIMA AND FEEL NISSAN IS AWARE OF THE PROBLEM AND TRYING TO IGNORE IT. *TR

MY WIFE WEIGHS ABOUT 135 POUNDS .THE AIRBAG ON PASSENGER SIDE DOES NOT WORK PROPERLY WHEN SHE SITS IN THE SEAT THE AIRBAG LIGHT GOES ON WHICH INDICATES THAT THE AIRBAG IS NOT WORKING I HAVE PICTURES TO VALIDATE. SO FAR NISSAN IS NOT TRYING TO RECTIFY THE PROBLEM I HAVE TAKEN THE CAR TO 2 DEALERS , THEY SAY EVERTHING IS NORMAL BUT THE PHOTO PROVE MY COMPLAINT. *JS

THE PASSENGER AIRBAG LIGHT ILLUMINATES SPORADICALLY WHEN THERE IS AN ADULT PASSENGER SITTING IN THE SEAT WHICH INFORMS THAT THE AIRBAG IS DEACTIVATED. BROUGHT CAR TO DEALER 5 TIMES OVER THE PAST 6 MONTHS. EACH TIME I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND THAT THERE WERE NO ERROR CODES SHOWING UP. THE LAST TIME THEY CHECKED WAS FRIDAY APRIL 4TH 2014. THE DEALER STATED THE SAME THING. THE MECHANIC WHO TESTED CAME OUT TO TALK TO US ABOUT THIS. MY WIFE SAT IN THE DRIVERS SEAT AND STARTED THE CAR. I SAT IN THE PASSENGER SEAT AND THE LIGHT ILLUMINATED IN FRONT OF THE MECHANIC. I ASKED HIM IF I WAS SEATED PROPERLY, HE AGREED I WAS AND TOOK THE VEHICLE WHILE IT WAS STILL RUNNING TO TEST FOR CODES AGAIN. HE COULD NOT FIND ANY ERROR CODES BUT, ACKNOWLEDGED THAT THERE WAS A PROBLEM. NISSAN NORTH AMERICAN TOLD ME THAT THEY SPOKE TO THE REPAIR MANAGER AND HE STATED THAT THE AIRBAG SYSTEM WAS OPERATING PROPERLY AND NISSAN TOLD ME THAT THERE IS NO PROBLEM. SEEMS STRANGE THAT NISSAN IS RECALLING 994,000 2013 AND 2014 VEHICLES FOR THIS SAME ISSUE CLAIMING THERE IS A SOFTWARE PROBLEM BUT WILL NOT CONSIDER UPDATING THE SOFTWARE IN MY 2012 MAXIMA. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY NISSAN AND THEY ARE REFUSING TO DO SO. *JS

SINCE I BOUGHT THIS CAR, WHENEVER MY WIFE SIT ON THE PASSENGER SEAT, THE "AIR BAG OFF" LIGHT TURNS ON. MY WIFE IS 120 LB. BEING VERY CONCERN THAT AIRBAG WOULD NOT DEPLOY DURING AN ACCIDENT I TOOK THE CAR TO DEALERSHIP COUPLE TIMES IN EARLY 2012 AND WAS TOLD THAT THERE IS NO ISSUE. I EVEN BROUGHT MY WIFE TO THE DEALERSHIP AND SHOW IT, AND THEY SAID THAT MY WIFE IS NOT SITTING CORRECTLY... SUCH A STUPID EXCUSES. NISSAN NEED TO FIX THIS... THIS IS A SERIOUS SAFETY ISSUE ! LOOKING AT FORUM AND CHECKING THE COMPLAIN HERE, APPARENTLY I AM NOT ALONE.. JUST VERY SURPRISED THAT EITHER NISSAN OR NHTSA HAS NOT TAKE ANY ACTION OVER IT... *TR