2011 Nissan Maxima

We are the original owners of a 2011 Nissan Maxima. The dashboard material is deteriorating, creating a sticky and shiny patch across the base of the windshield which is distracting and highly reflective creating glare from the sun and bright lights impeding the ability to safely drive. The dashboard is also cracking and releasing small parts of black dashboard material throughout the car and the passengers. Online research shows this problem has been reported by many Nissan vehicle owners, at our most recent Nissan service appointment, we asked for assistance to have the part replaced and was told we would have to call Nissan directly to request the repair as it was not a recall item. We called Nissan's Consumer Affairs and was told there is no support from Nissan to provide assistance and any repair we desired would be at our own cost. Additionally, in our online research there are pending class action lawsuits for this part to be replaced by the manufacturer. There is potential health hazards to the exposure of the deteriorating dashboard. We have NOT contacted our insurance company for a complaint or repair at this time. It was first noticed about 1 year ago while I was cleaning the car as the duster stuck to the dash in that area and we are now getting to the issue as it continues to further deteriorate.

MY CAR HAS LESS THAN 113,500 MILES AND STARTED LOSING POWER AND COASTING, THE SPEED WOULD FLUCTUATE AND SOMETHING SOUNDS LOOSE IN THE ENGINE. I TOOK IT TO LITHIA NISSAN IN FRESNO CA ON BLACKSTONE AND THEY TOLD ME THE CVT BELT NEEDS TO BE REPLACED THEREBY CAUSING THE CAR TO NEED A WHOLE NEW TRANSMISSION AT $5738.96. THE CAR WAS IN MOTION.

I WAS DRIVING DOWN 240 IN MEMPHIS AND MY SUN ROOF EXPLODED . IT'S THE PANORAMA SUNROOF. I WASN'T NEAR AN OVER PASS OR NEAR ANYTHING THAT COULD HAVE HIT IT . IT WAS EXTREMELY LOUD. IT SOUNDED LIKE A SHOT GUN BLAST OR SOMETHING . I SWERVED AND ALMOST WRECKED BUT THANKFULLY DID NOT . I HAVE DONE RESEARCH AND SEEN WHERE OVER A HUNDRED PEOPLE HAVE COMPLAINED OF THE SAME THING HAPPENING WITH THEIR NISSANS AND APPARENTLY IT'S BECAUSE OF THE TEMPERED GLASS THEY USE AND THE AMOUNT OF PRESSURE .

WHILE DRIVING 70 MPH ON I10, 20 MILES EAST OF BEAUMONT TEXAS, MY PANORAMIC SUNROOF EXPLODED ON ITS OWN. THERE WAS NO COLLISION WITH ANY ROAD DEBRIS, NOR WERE WE IN THE VICINITY OR IMPACTED FROM ANYTHING FALLING FROM AN OVERPASS. THE TRAFFIC WAS HEAVY AND AS A RESULT OF THE EXPLOSION, I WAS FORCED TO GET TO AN EXIT COVERED IN SHARDS OF GLASS. THIS GLASS EXPLOSION CREATED A VERY UNSAFE CONDITION NOT ONLY FOR MY IMMEDIATE FAMILY, BUT FOR THE OTHER INNOCENT PEOPLE THAT WAS IN THE IMMEDIATE AREA. I WAS ABLE TO GET TO THE SIDE SHOULDER TO GAIN MY EXPOSURE THEN DROVE TO AN OFF RAMP. I TOOK PICTURES AND CLEANED THE BROKEN SHARDS FROM MY WIFE, MY TWO CATS AND MYSELF FIRST AND FOREMOST. WE ALL HAD GLASS CUTS, BUT DID NOT NEED ANY SUTURES. I THEN CLEANED UP THE REMAINING BROKEN GLASS FROM THE SEATS, FLOOR ETC... AND PILED THE BROKEN SHARDS INTO A PILE ON THE VEHICLE ROOF. I TOOK A PICTURE OF THIS PILE TO SHOW HOW MUCH GLASS COVERED US IN RELATION TO HOW MUCH GLASS EXPLODED OVER THE INNOCENT VEHICLES BEHIND ME AT THE ACTUAL TIME OF EXPLOSION. I CALLED PROGRESSIVE INSURANCE TO NOT ONLY REPORT THE INCIDENT, BUT TO FILE A CLAIM. THEY GAVE ME CLAIM NUMBER 184507967. WHEREAS I WAS ON A BUSINESS TRIP AND DID NOT LIVE IN THE IMMEDIATE AREA, I DID NOT HAVE THE LUXURY OF PARKING THE VEHICLE IN A GARAGE AND GETTING A RENTAL UNTIL RESOLUTION OF THE CLAIM. I DROVE WITH NO PROTECTION FROM THE 35 DEGREE WEATHER AND DRIZZLE TO THE CLOSEST HOME DEPOT AND PURCHASED MATERIALS TO FABRICATE MY OWN INSULATED ROOF IN THE PARKING LOT. AT THE TIME, I HAD NO CLUE WHAT HAD POTENTIALLY HAIR MY CAR, BUT DEEP INSIDE, KNEW NOTHING HAD. WHEN I PULLED OVER IMMEDIATELY AFTER THE INCIDENT, I THOUGHT IT WAS ODD THAT THE GLASS WAS SHAPED WITH AN OUTWARD MUSHROOM SHAPE AS IF EXPLOSION CAME FROM INSIDE OUT. AFTER CONTINUED RESEARCH, IT IS UNACCEPTABLE THAT THIS IS AN ONGOING ISSUE WITH NO MANUFACTURER RESPONSIBILITY.