2011 Nissan Maxima

TSB NTB12-071- FACTORY BEARING PROBLEMS 2009 ? 2012 MAXIMA; ENGINE KNOCK FROM #1 MAIN BEARING 2009 ? 2012 MAXIMA (A35) NO.1 MAIN BEARING KNOCK NOISE CONFIRMATION USE THE FOLLOWING CRITERIA AND SYMPTOMS TO CONFIRM THE KNOCK NOISE IS COMING FROM THE NO. 1 CRANKSHAFT MAIN BEARING. KNOCK NOISE FROM NO.1 MAIN BEARING IS CONFIRMED IF ALL OF THE FOLLOWING SYMPTOMS EXIST: ? NOT HEARD AT COLD START. ? CAN BE HEARD AT WARM IDLE (NOT A COLD START CONDITION). ? HEARD BEST FROM UNDER THE ENGINE WITH THE VEHICLE LIFTED. ? USING STETHOSCOPE, THE KNOCK CAN BE ISOLATED TO THE LOWER FRONT OF THE ENGINE (NEAR THE # 1 OR # 2 MAIN BEARING). ? CANNOT BE HEARD DRIVING AT HIGHWAY SPEEDS. ? CANNOT BE HEARD SITTING IN THE VEHICLE WITH THE RADIO ON. PLANET NISSAN -5850 CENTENNIAL CENTER BLCD- LAS VEGAS NV 89149- REFUSED TO RESOLVED OR FIX THIS PROBLEMS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR HAS A PUSH BUTTON START AND COULD NOT BE TURNED-OFF. ALL EMERGENCY PROCEDURES IN THE MANUAL WERE FOLLOWED AND THE CAR COULD NOT BE TURNED-OFF. THE DEAL ACTUALLY LET THE CAR RUN UNTIL IT RAN OUT OF GAS. THERE WAS NO EVIDENCE THERE WAS ANY ISSUE WITH THE CAR UNTIL I WENT TO TURN IT OFF, THEN THE ENGINE WOULD NOT SHUT-OFF. A DRIVER COULD BE IN NEED OF GAS, OR NEED TO STOP WITH CHILDREN IN THE CAR AND WOULD BE IN A SITUATION WHERE THE CAR WILL NOT STOP RUNNING. THE DOORS WOULD NOT LOCK WITH THE CAR RUNNING. *TR