2010 Nissan Maxima

ARRIVED AT WORK ON 9 FEB 2014, CAR WAS WORKING PERFECTLY FINE. WHEN IT WAS TIME TO GO HOME, CAR WOULD NOT START AND A RED BLINKING LIGHT WITH A KEYLOCK APPEARED ON DASHBOARD, AN ATTEMPT WAS ALSO MADE WITH ADDITIONAL KEY TO NO SUCCESS. AFTER RESEARCHING PROBLEM ONLINE, IT IS A WELL KNOWN PROBLEM WITH THE AUTOMATIC STEERING WHEEL LOCK MECHANISM WHERE IT JUST STOPS WORKING FOR NO APPARENT REASON. IT WAS RECALLED ON ALL 2009 NISSAN MAXIMA AND ALTIMAS, MINE IS A 2010 MANUFACTURED IN SEPT 2009 AND THE PART NUMBER IS THE SAME AS THE 2009 NISSAN MAXIMA MODEL. CAR WAS TOWED TO NEARBY NISSAN DEALER WHERE THEY STATED MY VIN NUMBER DID NOT SHOW UP AS A POTENTIAL CANDIDATE FOR THE 2009 ISSUE EXTENDED WARRANTY. I PAID $1272 FOR THE REPAIR BILL WHERE IT IS CLEARLY A FACTORY DEFECT AND HAVE HAD ZERO LUCK WITH NISSAN CUSTOMER AFFAIRS. THEY SIMPLY DENIED MY REQUEST STATING THAT THERE IS NO KNOWN PROBLEM WITH 2010 AND NEEDED MORE PEOPLE TO COME FORWARD. I CONTINUED MY QUEST ONLINE TO SEARCH OTHER DRIVERS WHO HAD SIMILAR ISSUES AND HAVE FOUND AN ENTIRE FORUM DEDICATED TO THIS SAME PROBLEM WITH EVERYONE HAVING THE SAME OUTCOME AND HAVING TO PAY OUT OF POCKET EXPENSES FOR A WELL DOCUMENTED ISSUE WITH THIS MODEL. WHEN CAR WAS AT NISSAN, THE OPTION WAS PAY $1200 TO FIX THE ISSUE OR LEAVE THE CAR THERE, THERE WAS NO OTHER OPTION GIVEN OR PROVIDED AS AN ALTERNATIVE. *TR

I HAVE A 2010 NISSAN MAXIMA SV AND ALL WAS WELL UNTIL ONE MORNING I DROPPED OFF MY SON AT SCHOOL ON A FRIGID 5 DEGREE MORNING AND TRIED TO RESTART THE CAR. THE PUSH START WOULDN'T WORK AND I WAS FORCED TO CALL A TOW TRUCK TO TAKE THE CAR TO THE DEALER. AFTER EVALUATION, THE PART IS THE STEERING COLUMN LOCK WHICH WAS DEFECTIVE. THE SAME PART THAT IN THE 2009 MAXIMA AND EARLY 2010 WAS DEFECTIVE AND PROVIDED EXTENDED REPAIR WARRANTY BY NISSAN. IT ONLY GOT WORSE, NISSAN'S REPLACEMENT PART FOR THIS HAS BEEN ON A NATIONAL BACKORDER SINCE LAST MONTH. AFTER HAVING TO RENT A CAR, PAY FOR A TOW, AND NOW I WAIT ENDLESSLY FOR A PART TO FIX A CAR THAT CANT EVEN BE STARTED, I WAS TOLD BY NISSAN THAT THE PART WILL NOT BE COVERED FOR MY CAR UNDER THE EXTENDED WARRANTY. I WAS CALLED EACH TO UPDATE ME ON THE POTENTIAL SHIP DATE OF THE PART, ONLY THE NEXT WEEK TO BE CALLED AGAIN TO TELL ME IT MAYBE ANOTHER FEW WEEKS. THIS IS SHAME ON NISSAN, AT LEAST TOYOTA AND HONDA WILL RECALL AND FIX A KNOWN PROBLEM. HOW COULD THIS NOT BE A SAFETY ISSUE WHEN THE YOUR CAR CAN LEAVE YOU STRANDED IN DANGEROUS TEMPERATURES WITHOUT ANY PRIOR NOTICE. *TR

WENT TO GROCERY STORE WITH 2 KIDS (3YRS/2YRS OLD) CAME OUT AND CAR WOULDN'T START. YELLOW KEY LIGHT & RED KEY LIGHT WAS LITE ON DASH. THE CAR WOULD OPEN AND CLOSE WITH KEY FOB BUT CAR STILL WOULDN'T START NEITHER DID IT RECOGNIZE THE KEY FOB WHEN PLACED INTO SLOT. HAD TO GET IT TOWED TO REPAIR SHOP TO LATER FIND OUT A STEERING LOCK MODULE HAD GONE BAD. READ REVIEWS ONLINE ABOUT DIFFERENT YEAR MODELS RECALLED FOR SAME PART #487009N00B BUT NO RECALL ISSUED FOR 2010 MAXIMAS YET SEVERAL PEOPLE ARE HAVING THE SAME ISSUE. REPAIR SHOP AND I CAN NOT GET PART LISTED ABOVE BECAUSE ITS ON NATIONAL BACKORDER WAS TOLD I HAVE TO PAY UPFRONT FOR PART $500 IN ORDER TO BE PLACED ON A WAITING LIST AND PART IS ORDERED THEN WOULD HAVE TO WAIT ANYWHERE FROM 40 TO 60 DAYS AND STILL NOT GUARANTEED. CALLED NISSAN ABOUT ISSUE AND THEY CAN NOT DO ANYTHING UNTIL THE PART IS ORDERED. CALLED AROUND MYSELF TO FIND PART AND VERY DIFFICULT. IF THIS PART WAS AN ISSUE & RECALLED PREVIOUSLY WHY DID THEY CONTINUE TO USE IT? AND NO ALTERNATE PART HAS BEEN MADE TO REPLACE EXISTING PART. IM GETTING THE RAW END OF THE STICK HANDED TO ME. 1ST TO PAY OUT OF POCKET WITH NO GUARANTEE OF THE PART 2ND TO HAVE TO PAY TO HAVE CAR TOWED 3RD FOR THE PART BEING ON NATIONAL BACKORDER. I DONT EXPECT A CAR WITH 52,000 MILES TO GIVE ME ISSUES LIKE THIS & NOT BE COVERED BEING THAT'S ITS A KNOWN PROBLEM. IM VERY FRUSTRATED AT THIS POINT. I HAVE TO MAKE ALTERNATE ARRANGEMENTS TO GET TO WORK. THIS NEEDS TO LOOKED INTO ASAP! *TR

SAME AS EVERYONE ELSE WITH THE ELECTRONIC STEERING COLUMN LOCK MALFUNCTIONING ON A 3 AND 1/2 YEAR OLD CAR. THIS IS ABSOLUTELY RIDICULOUS THAT A PART THAT SHOULD LAST THE LIFE OF THE CAR FAILS SO OFTEN AND EVEN MORE RIDICULOUS THAT NISSAN IS NOT EXTENDING THE WARRANTY OR RECALLING IT FOR THE 2010 MODELS. NOT TO MENTION THAT THE PART IS ON BACK-ORDER AND WHO KNOWS HOW LONG I AM GOING TO HAVE TO COME OUT OF PACKET FOR A RENTAL AND OH BY THE WAY WAITING TO PAY $1300 PLUS TO GET THIS FIXED. THIS IS SO UPSETTING... NISSAN SHOULD STAND BY THEIR PRODUCTS AND RECOGNIZE THE FACT THAT THEIR DESIGN FOR THAT PART OBVIOUSLY DID NOT WORK. NISSAN SHOULD ALSO DO RIGHT BY THEIR CUSTOMERS AND TAKE CARE OF THIS ISSUE. *TR

AFTER LEAVING WORK TO DRIVE HOME, CAR WOULD NOT START, YELLOW KEY SYMBOL WAS ON DASHBOARD. KEY FOB STILL WORKED TO LOCK AND UNLOCK DOORS. CAR BATTERY WAS FINE, HEADLIGHTS AND BRAKE LIGHTS STILL WORKED. CHECKED MANUAL AND IT INDICATED STEERING LOCK MALFUNCTION. HAD TO HAVE THE CAR TOWED TO NEAREST DEALERSHIP. AFTER WAITING 4 DAYS FOR THE PART TO COME IN, I HAD TO PAY OVER $800 TO HAVE THE PART REPLACED. VERY DISAPPOINTED IN NISSAN NOT COVERING THIS PART BECAUSE OF THE MANY OTHERS WHO HAVE REPORTED THE EXACT SAME ISSUE IN THE 2010 MAXIMA -- EVEN WHEN IT IS A KNOWN AND COVERED PART IN THE 2009 MODEL. *TR

WENT TO WORK PARK THE CAR WITH NO PROBLEMS, CAME OUT OF WORK CAR WOULD NOT START. THOUGHT IT WAS THE BATTERIES IN THE REMOTE DUE TO THE YELLOW LIGHT WITH THE INTELLIGENT KEY ON THE DASH, AND THEN REMEMBER I JUST REPLACED THE BATTERY.THE DOORS WOULD UNLOCK AND LOCK WITH NO PROBLEMS, THE BRAKE PETAL WOULD NOT GO IN. THEN THOUGHT IT WAS THE BATTERY HOOD UP A CHARGER AND IT READ IT WAS ON 70% CHARGED, CALLED THE DEALER THEY TOLD ME TO HAVE IT TOWED IN. THE DEALER CALLED ME THE NEXT DAY AND TOLD ME IT WAS THE STEERING COLUMN, WHEN I ASKED THEM WHY WOULD IT DO THIS THE ONLY ANSWER THEY HAD FOR ME WAS THIS HAS BEEN A PROBLEM WITH THIS YEAR MAKE AND MODEL. WITH THE TOWING AND THE DIAGNOSTIC CHECK AND THE PART WITH LABOR IT'S COSTING ME OVER 1,000 DOLLARS, THE STANDARD WARRANTY DOES NOT COVER ANY OF THIS, ALL OUT OF POCKET. I JUST GOT RID OF A 2008 GL 450 MERCEDES BENZ, BECAUSE OF HAVING PROBLEMS WITH IT, I HAVE A 4 YEAR OLD VISUALLY DISABLED CHILD THAT I AM CONSTANTLY TRAVELING LONG DISTANCES TO MEDICAL APPOINTMENTS SO THIS IS ABSOLUTELY UNACCEPTABLE TO ME. I ALWAYS HAVE LOVED NISSAN AND THIS IS MY 4TH NISSAN AND WAS PLANNING ON PURCHASING A PATHFINDER IN THE FALLTIME. WHEN I PURCHASED THIS CAR I STOOD BY THE DEPENDABILITY OF THE NAME, AND I'M VERY DISAPPOINTED. *TR

STEERING WHEEL LOCKED AND CAR WILL NOT START. BATTERY WORKS FINE, INTELLIGENT KEYS WORK FINE, WINDOWS WILL NOT ROLL UP. I HAD TO GET IT TOWED TO THE DEALERSHIP AND THEY COULD NOT TELL THE REASON OF ITS MALFUNCTION SINCE IT WONT START. THEY RAN THEIR TESTS AND CONSULTED THAT IT IS THE STEERING WHEEL LOCKING UNIT. I WAS TOLD THAT IT WOULD COST 750 TO REPLACE. THEY ALSO TOLD ME TO CALL 1800 NISSAN 1 AND FILE A COMPLAINT. I THEN HAD IT TOWED (PAYING OUT OF POCKET THIS TIME) TO MY HOUSE UNTIL I CAN PAY FOR THE PART AND HAVE IT FIXED. IT IS RIDICULOUS THAT NISSAN HAS NOT RECALLED OR EVEN EXTENDED WARRANTY FOR OTHER YEAR MODELS, OR AT THE LEAST MAKE SOME KIND OF CONTRIBUTION TOWARDS THE COST OF THEIR OWN MANUFACTURING MISTAKES. INSTEAD, THEY ASSUME THAT THIS SAME ISSUE WILL NOT HAPPEN TO OTHER MODELS. YET WITH RESEARCHING, THERE ARE A PLETHORA OF CUSTOMERS GOING THROUGH THE EXACT SAME ISSUE WITH THE EXACT SAME PART AND GETTING SCREWED. SO MUCH FOR CUSTOMER SERVICE, THEY SURELY WILL NOT HAVE MUCH CUSTOMERS IF THEY CONTINUE TO LEAVE THIS ISSUE HANGING DRY. I WILL ASSURE THAT I WILL NOT RECOMMEND OTHERS TO PURCHASE NISSAN VEHICLES. *TR