2010 Nissan Maxima

ON SUNDAY, 5 FEBRUARY 2017, I LEFT MY HOUSE TO VISIT MY BROTHER AT 10AM AND WHEN I CAME BACK OUTSIDE (20MINS LATER) TO MY CAR, IT WOULD NOT START. AN ORANGE LIGHT THAT READ "KEY" POPPED UP ON THE DASHBOARD. TRIED TO START THE CAR AND THE KEY LIGHT CAME ON, BRAKES WERE HARD TO PRESS, AND THE IGNITION WOULD NOT START ONLY LOCK WOULD SHOW UP ON THE PUSH TO START BUTTON. AFTER TWO HOURS, I HAD TO GET THE CAR TOWED TO THE DEALERSHIP. WHILE WAITING FOR THE TOW TRUCK TO ARRIVE, I DID SOME SEARCHING ONLINE AND FOUND OUT THAT THIS WAS NOT AN UNCOMMON PROBLEM WITH THE NISSAN MAXIMA AND NOT COVERED BY ANY EXTENDED WARRANTIES; THOUGH I READ THAT THIS PROBLEM OCCURRED OFTEN ENOUGH WITH THE 2009 MAXIMA THAT NISSAN ISSUED AN EXTENDED WARRANTY TO COVER THIS REPAIR. THE PIECE IN QUESTION THAT WAS THE PROBLEM... QUOTED BY NISSAN IS THE "STEERING LOCK." THIS PIECE HAS BEEN RECALLED BY NISSAN IN THE EARLIER MODELS, BUT APPARENTLY NOT FOR MY VEHICLE (WHICH IS THE YEAR AFTER THE ONE THAT IS RECALLED) APPARENTLY THEY DIDN'T FIX THIS ISSUE. MONDAY, 6 FEBRUARY 2017, I RECEIVED A CALL FROM THE DEALERSHIP TO CONFIRM MY CAR ISSUE (LOCK STEERING) AND THE COST WAS GOING TO BE $1104 TO REPAIR, WITH MY MILITARY DISCOUNT THE COST WAS $985.46. STILL THIS IS MONEY I SHOULD NOT HAVE HAD TO PAY CONSIDERING THAT THIS IS A MANUFACTURER MALFUNCTION AND HAS NOTHING TO DO WITH WEAR AND TEAR OF VEHICLE. WHICH, BTW, THE VEHICLE IS IN GREAT SHAPE AND HAS HAD REGULAR MAINTENANCE CHECKS AND ALL WORK COMPLETED BY A NISSAN TECHNICIAN WHICH MAKES THIS EVEN MORE FRUSTRATING. THIS COMPLAINT IS TO NOT ONLY BRING ATTENTION TO THE ONGOING ISSUE WITH THE 2010 NISSAN MAXIMA, BUT TO ALSO GET REIMBURSED FOR MY OUT OF POCKET REPAIR. I HAVE BEEN A LOYAL NISSAN CUSTOMER SINCE 2000 (THIS IS MY THIRD MAXIMA; FAVORITE TYPE OF CAR), BUT I CAN HONESTLY SAY NISSAN, YOU'RE LOSING YET ANOTHER CUSTOMER'THIS IS RIDICULOUS.

VEHICLE IS AN IMPLACABLE CONDITION. JUST TURNED ONLY 70,000 MILES. CAR WAS PARKED AT MY PLACE OF BUSINESS. WHEN I CAME OUT TO GO HOME THE KEY LIGHT WAS ON. UPON DIAG. FOUND THE STEERING LOCK SOLENOID HAS MALFUNCTIONED CAUSING THE VEHICLE TO BE STRANDED. HAVING THE CAR TOWED 20 MILES AT MY EXPENSE I FIND PUT THIS IS A KNOWN ISSUE WITH THIS PARTICULAR YEAR MAKE AND MODEL. VERY COSTLY REPAIR. *TR

WENT TO USE CAR BEFORE WORK AND IT WOULDN'T START. TO THE PROPER MEASURES TO START IT BY GIVING IT A JUMP AND NO AVAIL. I FINALLY LOOKED IN THE MANUAL FOR THE WARNING NISSAN INTELLIGENT KEY ISSUE AND NO SOLUTION WAS FOUND. I BEGAN RESEARCH AND FOUND THIS IS A NATIONAL PROBLEM AND 09 NISSANS WERE RECALLED FOR THIS ISSUE BUT NOT NEWER MODELS. THIS TENDS TO HAPPEN AFTER 65K MILES AND MY CAR IS AT 91K. THE REPAIRS ARE EXPENSIVE AND CAUSED TO A DEFECT NOT THE WEAR AND TEAR OF THE DRIVER. NISSAN SHOULD BE HELD ACCOUNTABLE. *TR

I'M THE SECOND OWNER & IT'S RUN FINE SINCE NOVEMBER 2011. YESTERDAY IT WOULDN'T START DUE TO THE FAULTY/BROKEN IGNITION SWITCH. TOWED IT TO DEALER & IT'S GOING TO BE $910 TO REPLACE THE FAULTY ELECTRONIC IGNITION. VIN CONTAINS A'S (NOT B'S), INDICATING IT WAS FROM FIRST HALF OF 2010. IT PROBABLY HAS THE SAME DEFECT AS THE 2009 MAXIMAS THAT WERE RECALLED. DEALER 'CORRECTLY' STATES THE 2010 DOESN'T HAVE A RECALL, BUT IT SHOULD. LOVE NISSAN CARS, BUT AFTER THIS, I'LL NEVER TAKE IT BACK TO THE DEALER FOR SERVICE. NISSAN NEEDS TO ISSUE A RECALL ON THESE CARS TO RECIPROCATE CUSTOMER LOYALTY.

GOT IN CAR LEAVING FROM GYM THE STEERING WHEEL WAS LOCKED COULD NOT MOVE IT. CALLED DEALER WHO TOLD ME TO HOLD KEY FOB OVER CAR IGNITION DID NOT RESOLVE SITUATION. I HAD TO HAVE IT TOWED . I GOT ON LINE TO RESEARCH ABOUT THIS LOCKING MECHANISM AND HAVE DISCOVERED THAT THIS IS A KNOWN ISSUE WITH MILLIONS OF CONSUMER COMPLAINTS TO THIS VERY ISSUE THIS IS A KNOWN ISSUE WITH MILLIONS OF COMPLAINTS BEING FILED AGAINST NISSAN FOR THIS SITUATION. APPARENTLY THERE SHOULD HAVE BEEN A RECALL ON THIS INTERNAL STEERING WHEEL LOCK MECHANISM HOWEVER NISSAN HAS PASSED THE COST OF THE FAULTY COMPONENT ONTO THE UNEXPECTED CONSUMER. THIS COST ME $1000.00 . SHAME ON YOU NISSAN. THANK GOD I WAS NOT IN MOTION. *TR

CAR STARTED FINE ALL MORNING, I WENT INSIDE TOF PAY A BILL NOT EVEN 10 MINUTES LATER. I WENT TO MY CAR TO CRANK UP AND IT WAS COMPLETELY DEAD, BRAKES WERE HARD, AND THE KEY DISPLAY FLASHING. I CALLED A MECHANIC TO TRY EVERYTHING NO BUDGE, SOON I CALLED A TOW TRUCK TO HAVE IT TOWED TO THE NISSAN DEALERSHIP. NISSAN CALLED THE NEXT DAY STATING THAT THE STEERING WHEEL MECHANISM HAD FAILED AND WARRANTY WAS COVERING IT. I ENDED UP DISHING OUT OVER 1300.00 TO GET IT FIX.

VEHICLE STARTED FINE, MADE A STOP AT THE STORE BEFORE HEADING TO WORK IN THE AM, CAME OUT OF STORE ONLY TO FIND THE VEHICLE WOULD NOT START. CALLED SERVICE DEPARTMENT USED FOR REGULAR MAINTENANCE AND WAS TOLD THIS IS A COMMON PROBLEM WITH VEHICLE. ESCL OR ELECT. STEERING CONTROL LOCK MODULE BAD AND WILL HAVE TO BE REPLACED. PROBLEM KNOWN/COMMON BY NISSAN NEITHER EXTENDED WARRANTY NOR NISSAN WANT TO PAY TO REPAIR. WITH THIS BEING KNOWN AND COMMON THERE SHOULD BE A RECALL ON THIS PART.