2013 Nissan Juke

MY CAR WAS PARKED IN MY DRIVEWAY. I GOT INTO IT TO GO TO WORK, AND WHEN I SHUT THE DRIVER'S SIDE DOOR THE SUNROOF SHATTERED ON TOP OF ME. I GOT OUT OF THE CAR TO LOOK AT THE DAMAGE. THE SUNROOF LOOKED WARPED UPWARD IN A COUPLE PLACES, AND IT WAS SHATTERED. WHEN I CLOSED THE DOOR AGAIN, EVEN MORE OF IT FELL INTO MY CAR. (I LIVE IN TEXAS. THERE WAS A SLIGHT FROST ON MY FRONT WINDSHIELD BUT THAT'S ALL. THE WEATHER ALONE COULD NOT HAVE CAUSED MY TEMPERED GLASS SUNROOF TO CRACK AND SHATTER.)

I HAVE A NISSAN JUKE 2013 SV AWD. SINCE I BOUGHT IT, I HAVE CVT PROBLEMS. WHEN I DRIVE LONG DISTANCE AND THE WEATHER IS OVER 75 F OR I DRIVE ON MOUNTAINOUS ROADS, MY CAR STOP ACCELERATING. SOMETIMES I CAN'T GO FASTER THAN 60 MILES/H, BUT MOST OF THE TIME IT'S MAX 40 OR EVEN 20 MILES/HOUR. I ALSO HAVE A CHECK ENGINE ICON IN MY DASH WHEN IT HAPPEN SOMETIMES. I GOT MY CAR CHECKED BY MY MECHANIC SEVERAL TIMES AND HE RAN THE ELECTRONIC TEST ON MY NISSAN. HE TOLD ME THAT THIS TEST SHOW A TRANSMISSION PROBLEM.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PINE BELT NISSAN OF TOMS RIVER (LOCATED AT 229-245 NJ-37, TOMS RIVER, NJ) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT WAS INFORMED THAT NHTSA CHOSE WHICH VINS WERE INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

CAR WAS TRAVELING 55 MPH AND LOST MOMENTUM AND WOULDN'T GO PAST 40 MPH. THE ENGINE LIGHT CAME ON. TURNED IT OFF AND TOOK IT TO THE DEALERSHIP WHERE I WAS TOLD A CODE FOR A BAD TURBO. REPLACED IT AT THE DEALERSHIP AND WAS RETURNED TO ME. DROVE IT LESS THAN A MILE AND THE SAME THING HAPPEN, SO I TURNED AROUND AND RETURNED IT TO THE SERVICE DEPARTMENT. THE SERVICE DEPARTMENT SAID THEY HAD INSTALLED A DEFECTED TURBO AND THE WERE GOING TO PUT ANOTHER ONE IN. IT'S BEEN TWO WEEKS AND THEY STILL CAN FIND WHAT'S WRONG WITH MY CAR CAUSE IT'S STILL THROWING THE SAME CODE AFTER THE SECOND TURBO INSTALLED.

I WAS DRIVING ON THE HIGHWAY DURING A 1.5 HOUR TRIP. ABOUT AN HOUR INTO THE DRIVE, THE CAR STARTED TO DECELERATE FROM 75 DOWN TO 40. I PULLED OVER TO THE SIDE OF THE ROAD AND WAITED FOR THE CAR TO COOL SO THAT I COULD LIMP IT TO THE DEALERSHIP. I WENT TO MY LOCAL MECHANIC WHO DETERMINED THE TRANSMISSION HAD FAILED ON A 6 YEAR OLD CAR WITH ONLY 78,000 MILES. I TOOK THE CAR TO NISSAN WHO HAS CONFIRMED. SOMETHING SIMILAR HAD HAPPENED IN THE PAST BUT THE MECHANIC I HAD TAKEN THE CAR TO SAID HE WAS UNABLE TO REPLICATE THE FAILURE.

WHILE TRAVELING AT 55MPH ON THE HIGHWAY, HEARD A CLUNK FROM THE ENGINE COMPARTMENT AND LOSS OF PROPULSION POWER WITH AN DRY GEAR NOISE. TURNED OFF THE CAR AND THE NEXT DAY IT RAN SMOOTH DOWN A STREET UNTIL I ACCELERATED TO GET ON A HIGHWAY. THE SAME NOISE APPEARED ACCOMPANYING A CHECK ENGINE LIGHT AND IMMEDIATE REDUCTION OF ACCELERATION WHILE ATTEMPTING TO MAKE A RIGHT TURN. TURBO BOOST FAULT WAS RECORDED IN THE ECU. TOOK IT IN FOR SERVICE AND THE RESULT WAS THE TURBO CAME APART. DEALER SAID THEY NEVER SEEN A TURBO APART WITH NO SIGNS OF IMPROPER MAINTENANCE. SERVICE BULLETIN NHTSA ID: 10109203 AND TSB ID: NTB16-035A HAS TALKS ABOUT AN ENGINE COOLING SYSTEM TURBOCHARGER SERVICE. OIL LINE REPLACEMENT REQUIRED WITH TURBOCHARGER SERVICE. THE TURBOCHARGER PART NUMBER HAS BEEN RESCINDED AND REPLACED WITH A NEWER MODEL. THE DEALER INFORMED ME THAT THE CAR IS UNSAFE TO DRIVE AS THE INTERNAL TURBO COMPONENTS CAN COME LOOSE AND DAMAGE THE ENGINE. THIS VEHICLE HAS HAD THE NHTSA CAMPAIGN NUMBER: 14V683000 RECALL COMPLETED. AND A MANUFACTURES RECALL TO REPLACE THE TIMING BELT. IF THIS ISSUE WERE TO HAPPEN WHEN CROSSING A HIGHWAY WITH TRAFFIC, THE SAFE DISTANCE CAN BE SIGNIFICANTLY REDUCED TO THE LACK OF ACCELERATION POWER.