2011 Nissan Juke

The contact owns a 2011 Nissan Juke. The contact received notice of NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline). The contact stated that on several occasions while driving up hills, mostly at approximately 30 MPH, the vehicle jerked and lost power. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that on other occasions when gas was added to the vehicle and the vehicle began driving at various speeds, the vehicle stalled. The vehicle was then taken to a dealer where the failure could not be replicated. The contact added that on several occasions while parked, the vehicle did not start. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was then taken to a dealer after being notified of the recall associated with the vehicle to have the recall repaired, but the dealer stated that they did not have the right tools to make the repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 Nissan Juke. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the master sensor needed to be replaced. The part was replaced twice with an OEM and an aftermarket part however, the failure persisted. The contact received notification of NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed by the dealer that the database showed no information and the dealer declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 200,000.

The contact owns a 2011 Nissan Juke. The contact stated that while operating the vehicle, the odor of fuel was present inside and outside of the vehicle. The vehicle was taken to the local dealer who performed the recall repair under NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline). After retrieving the vehicle, the odor of fuel was still present. The vehicle was taken back to the dealer who diagnosed that the fuel pressure sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 106,000. The contact stated that after the recall repair was performed, there was still a fuel leak coming from the same part that they had replaced.

The contact owns a 2011 Nissan Juke. The contact stated that while driving at various speeds, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the vehicle started to decelerate. The vehicle was taken to an independent mechanic and was diagnosed with a faulty fuel pump sensor. The vehicle was not repaired due to the part being on back order. The vehicle was taken to the dealer and the contact was informed that the repair had been completed. The contact stated that after leaving the dealer and driving for approximately ten minutes, the contact noticed that the vehicle failed to exceed 10 MPH. The contact stated that there was a strong fuel odor underneath the hood of the vehicle. The contact took the vehicle to the dealer and had informed them that the check engine warning light was illuminated; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage unknown.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO FIELDS WERE DAMAGED, WHICH CAUSED OIL TO ENTER THE INTAKE. THE MECHANIC ALSO STATED THAT THE TURBOCHARGER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (FORT WAYNE NISSAN, 260-484-9500) WAS CALLED TO SCHEDULE A REPAIR APPOINTMENT FOR THE FAILURE AND TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,865. *TT

MY 2011 NISSAN JUKE HAS BEEN SITTING IN AUSTIN TX. WAITING TO BE TOWED FROM CLAY COOLEY NISSAN. THE MOTOR HAS BEEN RENDERED UNFIXABLE DUE TO SLUDGE FROM THE ENGINE. THE JUKE WAS RECALLED FOR A TIMING CHAIN REPLACEMENT ON DEC 16,2015 AT MILEAGE 96,133. IN THEIR REPORT IT STATES THAT DUE TO THE TIMING CHAIN HAVING BEEN STRETCHED AND RUBBED INTO THE SIDE OF THE ENGINE AND TIMING COVER;ALUMINUM SHAVINGS FROM THE BLOCK SOAKED IN OIL FROM THE LEAK THE CHAIN CREATED, IS THE REASON THE ENGINE WAS MALFUNCTIONING THIS TIME AROUND. IT WAS ONLY "PATCHED AND NOT FIXED" STATES THE MECHANIC FROM ED HICKS NISSAN. I PURCHASED THE EXTENDED WARRANTY FOR 100,000 MILES AND AT 108,000 MILES THE ENGINE BLOWS AND NISSAN DOES NOT WANT TO CLAIM RESPONSIBILITY FOR THE DAMAGE. I TOOK CARE OF MY CAR SINCE IT IS ALL I HAVE AND BELIEVED IN NISSAN MECHANICS WHEN THEY SAID IT WAS FIXED AND READY.NOT HAVING MY VEHICLE HAS CAUSED SO MUCH STRESS IN MY LIFE. IT HAS BEEN SINCE 8/17/2016 THAT I HAVE BEEN DEALING WITH NISSAN CORPORATE AND THERE CONSUMER AFFAIRS DEPARTMENT. IT SEEMS AT THIS TIME THEY DO NOT WANT TO COMMUNICATE WITH ME ANYMORE. THANK YOU FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL SYSTEM WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 90,000. UPDATED 01/27/17*LJ UPDATED 7/5/18*JB *TR

2011 NISSAN JUKE. CONSUMER WRITES IN REGARDS TO FAULTY FUEL PRESSURE SENSOR RECALL REPAIRS. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED SHE EXPERIENCED THE VERY SAME PROBLEM DESCRIBED IN THE RECALL. . THE CONSUMER STATED PRIOR TO THE REPAIR, THERE WAS A STRONG ODOR OF FUEL IN THE CABIN OF THE CAR. THE DEALER INFORMED THE CONSUMER, THE RECALL WAS PERFORMED IN 2012. THE CONSUMER WAS NOT THE OWNER DURING THAT TIME. THE CONSUMER STATED IT WAS OBVIOUS, THE RECALL REPAIR FAILED. *JB

STARTING APPROXIMATELY 12/1/2014, WE BEGAN TO NOTICE A STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT WITHIN MINUTES OF STARTING THE VEHICLE. THE SMELL WOULD DIMINISH AS THE CAR WARMED UP, BUT WOULD NOT GO AWAY COMPLETELY. WE CONTACTED THE LOCAL DEALER SERVICE DEPT., AND WERE TOLD THERE WAS A RECALL ON THIS ISSUE. UPON TAKING THE CAR IN TO BE SERVICED, THEY CONFIRMED THE FUEL LEAK WAS FROM THE FUEL RAIL PRESSURE SENSOR, WHICH IS THE PRECISE PROBLEM WHICH PROMPTED THE RECALL CAMPAIGN. ON FURTHER INVESTIGATION, THEY DETERMINED THE RECALL SERVICE (TECHNICAL BULLETIN REFERENCE NTB12-021B) HAD ALREADY BEEN PERFORMED ON THIS VIN, AND NISSAN WOULD NOT COVER THE REPAIR AT THIS POINT. NISSAN'S RECALL CAMPAIGN ID# IS R1201, NHTSA#12V-069. IT APPEARS, AT LEAST IN THIS CASE, THE RECALL SERVICE WAS INEFFECTIVE IN CORRECTING OR PREVENTING THE FUEL LEAK ISSUE, MAKING IT POSSIBLE THAT ALL AFFECTED VEHICLES MAY STILL BE PRONE TO THIS FUEL LEAK PROBLEM . NISSAN CUSTOMER RELATIONS FURTHER STATED THEY DID NOT CONSIDER AN ENGINE COMPARTMENT FUEL LEAK TO BE A SAFETY ISSUE. I STRONGLY BELIEVE AN "INCREASED RISK OF A FIRE" IS A SAFETY ISSUE AND NISSAN SHOULD STILL BE LIABLE TO CORRECT AN INHERENT SAFETY VULNERABILITY IN THEIR VEHICLES. *TR

I TOOK MY CAR IN TO A LOCAL NISSAN DEALERSHIP FOR A RECALL ON A FUEL SENSOR AND GASKET(S) AND I HAD A RATTLING NOISE I ASKED THEM TO LOOK INTO WHILE THEY HAD THE CAR. THEY INFORMED ME THAT THE TIMING CHAIN WAS LOOSE AND NEEDED TO BE REPLACED AT $2100. THE CAR HAS LOST HALF OF ITS VALUE IN LESS THEN 2 YEARS OF OWNING IT AND I DIDN'T EVEN BUY IT BRAND NEW (HAD LESS THE 7,000 MILES ON IT). I HAVE GONE BACK AND FORTH WITH A MANAGER AT NISSANUSA WHO IS OFFERING TO HELP OUT WITH PAYING $400 OF THE BILL. I HAVE SEEN WHERE THIS IS A COMMON PROBLEM WITH THE 2011 JUKE AND REALLY NEEDS TO BE A RECALL. NISSAN HAS PAID FOR NEW ENGINES WHEN THE CHAIN BROKE, LEAVING PEOPLE STRANDED. THEY PAY FOR A NEW ENGINE (NOT THE LABOR) WITH A 1 YEAR /12,000 MILE WARRANTY, BUT WILL NOT PUT OUT A RECALL ON THE TIMING CHAIN! I CALLED AND GOT AN ESTIMATE FOR THE REPAIR FROM A DIFFERENT NISSAN DEALERSHIP WHO QUOTED ME QUITE A BIT LESS THEN THE $2100 AND I ASKED IF NISSAN WAS WILLING TO GIVE THE $400 TOWARDS THE REPAIR AT THAT LOCATION AND THEY REFUSED. I NOW HAVE OIL SPEWING ALL OVER FROM A CRACKED TIMING CHAIN COVER. THE CAR IS NOT DRIVABLE AND I DO NOT HAVE $2100 PLUS THE COST OF A NEW COVER NOW, ESPECIALLY WHEN I'M UPSIDE DOWN BY $5,000. THIS TRULY IS THE WORST CAR EVER. *TR