2011 Nissan Juke

EXPERIENCED SUDDEN LOSS OF PROPULSION AND CONTROL OF ACCELERATION WHILE TRAVELING ON 70 MPH ON FREEWAY. DIAGNOSTIC SUGGESTION IS AN ISSUE IDENTICAL TO THE RECALL AFFECTING NISSAN JUKES OF THIS YEAR IN RECALL CAMPAIGN #11V583000, IN WHICH A FAULTY VALVE CASING WELD BREAKS LOOSE INSIDE OF THE ENGINE. HOWEVER MY VEHICLE WAS NOT MANUFACTURED IN THE TIME PERIOD SPECIFIED IN THAT RECALL, AS IT WAS MANUFACTURED 8 WEEKS AFTER THE FINAL RECALL WINDOW DATE OF 5/12/11. CAR MAKES INTERMITTENT POPPING NOISE WHEN DRIVING, EXPERIENCES HIGH RPM WITHOUT ACCELERATION. CURRENT MILEAGE ON VEHICLE - 61,255 MILES.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO STATED THAT THERE WAS SIGNIFICANT POWER LOSS TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO/SUPERCHARGER BOOSTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

TRAVELING IN 65 MPH AM HIGHWAY COMMUTER TRAFFIC, VEHICLE LOST POWER/SPEED. COULD NOT GO BEYOND 40 MPH ON HILLS INCLINES. CAR STALLED AT LIGHT. MECHANIC SAID TURBO BOOSTER FAILURE. SUBSEQUENTLY TOWED TO DEALERSHIP. DEALERSHIP SAID ENGINE FAILURE DUE TO MALFUNCTION OF TURBO BOOSTER BUT WILL NOT REPLACE TURBO WITHOUT A FULL ENGINE REPLACEMENT. THEN, CLAIMED ENGINE DAMAGE DUE TO LACK OF OIL, THOUGH OIL WAS REPLACED 5 DAYS PRIOR. ACCORDING TO NISSAN N.A. THIS PARTICULAR VIN HAS HAD 5 RECALLS IN 1.5 YEARS SINCE ITS MANUFACTURE. THESE INCLUDE ENGINE AIR INLET TUBE PERFORMED IN 02/09/2012 WHICH LEADS TO MALFUNCTION OF TURBO BOOSTER. "NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 NISSAN JUKE VEHICLES MANUFACTURED FROM APRIL 9, 2010, THROUGH MAY 12, 2011. THE TURBOCHARGER BOOST SENSOR BRACKET MAY SEPARATE FROM THE AIR INLET TUBE DUE TO A DEFECTIVE WELD. CONSEQUENCE:IF THE BRACKET COMES OFF, THE VEHICLE COULD STALL WHILE THE ENGINE IS IDLING WITHOUT WARNING, INCREASING THE RISK OF A CRASH." ALSO REPLACED IN THIS VEHICLE WERE THE ECM REPROGRAMMING, FRONT DOOR LATCH, FUEL RAIL PRESSURE CENSOR AND THE TIMING CHANGE. ALL IN LESS THAT 1.5 YRS OF ITS MANUFACTURE. VEHICLE IS RENDERED INOPERABLE. OWNER WITHOUT TRANSPORTATION.

MY WIFE HAS A NISSAN JUKE 2011 WHICH HAS A RECALL ON IT FOR TURBO. SHE WAS DRIVING SUDDENLY LOST POWER. WE TOOK IT TO THE REPAIR SHOP THEY TOLD US ITS A TURBO THAT WENT BAD AND THERE IS A RECALL ON IT. WE TOOK THE CAR TO THE DEALER AND THEY REFUSED TO WORK ON IT I TOLD THEM THERE IS A RECALL FOR NISSAN JUKE 2011. THE DEALER TOLD US YES BUT NOT OUR VIN NUMBER WHEN HE ENTERED INTO THE SYSTEM. WHAT CONCERNS ME IS THAT SHE COMPLETELY LOST POWER WHILE DRIVING AND YES THATS A VERY SERIOUS CONCERN. I WOULD APPRECIATE IF YOU LOOK INTO THIS AND HAVE DEALER FIX ALL NISSAN 2011 JUKE. THEY DONT MENTION WHAT VIN # ARE HAVING ISSUE UNTIL YOU GO TO THE DEALER AND FIND OUT YOU HAVE TO PAY $4000.00 TO FIX. I JUST THINK ITS NOT RIGHT BUT I AM THANKFUL SHE WAS NOT HURT MORE AND MORE COMPLAINTS ARE COMING IN I AM HOPING THEY WILL FIX THIS ISSUE FOR ALL CAR OWNERS.

I HELPED MY DAUGHTER PURCHASE A 2011 NISSAN JUKE IN NOVEMBER 2015. IN APRIL 2015, THE CHECK ENGINE LIGHT CAME ON IN THE VEHICLE. SHE IMMEDIATELY TOOK IT IN TO A WAL-MART SERVICE CENTER. THE WM TECHNICIAN TOLD HER THAT THERE WERE METAL SHAVINGS IN THE OIL PAN AND THAT THE TIMING CHAIN NEEDED TO BE REPLACED. HE SUGGESTED THAT SHE TAKE THE VEHICLE ON TO A NISSAN DEALERSHIP WHICH SHE DID THE NEXT DAY. THE SERVICE TECHNICIAN AT THE NISSAN DEALERSHIP TOLD HER THAT 'WAL-MART DIDN'T KNOW WHAT THEY WERE TALKING ABOUT,' AND THAT THERE WERE NO METAL SHAVINGS IN THE OIL PAN. THEY DID, HOWEVER, REPLACE THE TIMING CHAIN SINCE THERE WAS ABOUT TO BE A RECALL, AND THEY ALSO PERFORMED AN OIL CHANGE. LAST WEEK (OCTOBER 2015), THE CAR WENT DEAD IN THE MIDDLE OF THE HIGHWAY. MY DAUGHTER TOOK IT THE NEXT DAY TO THE SAME NISSAN DEALERSHIP. THE SAME SERVICE TECHNICIAN AS THE ONE IN APRIL TOLD HER THAT THERE WERE METAL SHAVINGS IN THE OIL PAN, THERE WAS NO OIL IN THE VEHICLE, AND THAT DUE TO HER NEGLIGENCE THE ENGINE WOULD HAVE TO BE REPLACED AT A COST OF $10,000. WHEN SHE POINTED OUT THAT SHE TOLD THEM IN APRIL ABOUT THE METAL SHAVINGS, THE SERVICE TECH TOLD HER HE HAD NO RECOLLECTION OF THAT. SHE AND I BOTH TALKED WITH A NISSAN REGIONAL SPECIALIST. WE WERE TOLD, 'SORRY, YOUR POWERTRAIN WARRANTY RAN OUT AT 60,000 MILES.' AS I LOOKED OVER HER RECEIPT FROM APRIL, I NOTICED THERE WERE ITEMS LISTED THAT WOULD BE USED TO STOP AN OIL LEAK (THIS WAS CONFIRMED BY A CERTIFIED MECHANIC), YET NO SUCH PROBLEM WAS MENTIONED TO HER OR CHECKED OFF ON THE INSPECTION SHEET THEY GAVE HER. WHEN I ASKED THE REGIONAL SPECIALIST TO SPEAK TO THE FACT THAT THERE HAD OBVIOUSLY BEEN AN ATTEMPT TO PATCH AN OIL LEAK, HE REPLIED, 'I CAN'T SPEAK TO THAT. I'M NOT A MECHANIC.' NISSAN HAS BEEN ABSOLUTELY NO HELP.

WHEN STARTING MY 2011 NISSAN JUKE IN MID-JULY 2015 (IT WAS LESS THAN 60,000 MILES AT THE TIME), A LOUD SUCTION SOUND WAS HEARD. THEN, AT 35 MPH MOMENTS LATER, MORE NOISES CAME FROM THE ENGINE AND ABOUT 50% OF ENGINE POWER WAS LOST BUT RETURNED. SUBSEQUENTLY, THE PROBLEM SEEMED TO CORRECT ITSELF AND I THOUGHT MAYBE IT WAS A BAD BATCH OF GASOLINE. BUT BECAUSE IT ACTED UP FROM TIME TO TIME I CONTACTED THE NISSAN DEALER TO ASK IF THERE WAS ANOTHER RECALL ON MY JUKE (RECALL P4213 TIMING CHAIN WAS REPAIRED 10/15/2014). THE DEALER WHERE I PURCHASED THE JUKE SAID THERE WERE NO MORE ENGINE RECALLS. BUT AS THE PROBLEM WORSENED I TOOK THE JUKE TO MY LOCAL MECHANIC ON 8/3/2015 WITH 59,850 MILES HIS COMPUTER ANALYSIS SHOWED CODE P2263 AND HE RECOMMENDED THAT I TAKE IT TO THE DEALER TO REPAIR THE TURBO CHARGER. THE NISSAN DEALER TESTED THE CAR AND INFORMED ME THAT THE PROBLEM WAS, IN FACT, THE TURBO CHARGER AND IT REQUIRED REPLACEMENT. HOWEVER, THE WARRANTY WAS 5 YEARS/60,000 MILES AND IT WOULD NOT BE COVERED SINCE IT WAS THEN ONLY 4 YEARS OLD BUT OVER BY ABOUT 5000 MILES (ALTHOUGH IT WAS UNDER WARRANTY MILES WHEN THE PROBLEM STARTED). THUS, I CONTACTED NISSAN CONSUMER AFFAIRS WHO DECIDED THAT NISSAN WOULD PAY TO REPLACE THE TURBO CHARGER AND RELATED PARTS BUT I WOULD BE RESPONSIBLE FOR THE TYPICAL $240 IN LABOR COSTS. I AGREED TO THIS ARRANGEMENT. AT THE TIME OF THIS SUBMISSION (8/15/2015), MY JUKE IS STILL AT THE DEALER WHERE IT HAS BEEN FOR WELL OVER A WEEK. I WAS TOLD TODAY THAT ALTHOUGH THE NEW TURBO CHARGER HAS BEEN INSTALLED, THE OIL LINE THAT FEEDS THE TURBO CHARGER IS CLOGGED AND NEEDS REPLACED. NOTE: I DISCOVERED THROUGH ONLINE RESEARCH THAT, IN FACT, A RECALL DOES EXIST ON THIS TURBO CHARGER AS FOLLOWS: RECALL NUMBER: 11V583000 RECALL DATE: 12/08/2011

STARTING APPROXIMATELY 12/1/2014, WE BEGAN TO NOTICE A STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT WITHIN MINUTES OF STARTING THE VEHICLE. THE SMELL WOULD DIMINISH AS THE CAR WARMED UP, BUT WOULD NOT GO AWAY COMPLETELY. WE CONTACTED THE LOCAL DEALER SERVICE DEPT., AND WERE TOLD THERE WAS A RECALL ON THIS ISSUE. UPON TAKING THE CAR IN TO BE SERVICED, THEY CONFIRMED THE FUEL LEAK WAS FROM THE FUEL RAIL PRESSURE SENSOR, WHICH IS THE PRECISE PROBLEM WHICH PROMPTED THE RECALL CAMPAIGN. ON FURTHER INVESTIGATION, THEY DETERMINED THE RECALL SERVICE (TECHNICAL BULLETIN REFERENCE NTB12-021B) HAD ALREADY BEEN PERFORMED ON THIS VIN, AND NISSAN WOULD NOT COVER THE REPAIR AT THIS POINT. NISSAN'S RECALL CAMPAIGN ID# IS R1201, NHTSA#12V-069. IT APPEARS, AT LEAST IN THIS CASE, THE RECALL SERVICE WAS INEFFECTIVE IN CORRECTING OR PREVENTING THE FUEL LEAK ISSUE, MAKING IT POSSIBLE THAT ALL AFFECTED VEHICLES MAY STILL BE PRONE TO THIS FUEL LEAK PROBLEM . NISSAN CUSTOMER RELATIONS FURTHER STATED THEY DID NOT CONSIDER AN ENGINE COMPARTMENT FUEL LEAK TO BE A SAFETY ISSUE. I STRONGLY BELIEVE AN "INCREASED RISK OF A FIRE" IS A SAFETY ISSUE AND NISSAN SHOULD STILL BE LIABLE TO CORRECT AN INHERENT SAFETY VULNERABILITY IN THEIR VEHICLES. *TR

TIMING CHAIN BLEW WHILE I WAS DRIVING WHICH IS CURRENTLY A SERVICE CAMPAIGN ISSUED BY NISSAN. IT ALSO BLEW THE ENGINE BECAUSE IT HAPPENED WHILE I WAS DRIVING. WHILE THEY ARE WILLING TO PAY FOR THE REPAIRS TO THE ENGINE SIMPLY BECAUSE IT FALLS UNDER THE WARRANTY (NOT BECAUSE THEIR FAULTY PART BLEW THE ENGINE) THEY ARE NOT WILLING TO PAY FOR MY RENTAL OR GIVE ME A LOANER. THEY ALSO ARE NOT GIVING ME AN END DATE. SO THEIR ISSUE IS COSTING ME $60 A DAY. I'M ALREADY UP TO $600 IN RENTAL CHARGES WITH NO END DATE IN SIGHT. NISSAN ALSO HASN'T FOLLOWED UP WITH ME TO TELL ME WHEN THE ISSUE WILL BE RECTIFIED. IT IS UNDRIVEABLE AND SITTING AT BERTERA NISSAN IN AUBURN, MA. HELP! *TR

I HAVE A 2011 NISSAN JUKE ( PURCHASED BRAND NEW) WHEN DRIVING HOME FROM WORK THE CAR STARTED TO IDLE WEIRD AND THEN JUST DIED IN THE MIDDLE OF THE ROAD. THANK GOD I WASN'T HIT BY ANYONE OR IN A MAJOR ACCIDENT. TOWED IT A TO NISSAN DEALERSHIP WHERE THERE TOLD ME THE TIMING CHAIN BELT BROKE AND HAD TO BE REPLACED. THE DEALERSHIP CALLED ME THE NEXT MORNING STATING THAT NISSAN WAS AWARE OF THE TIMING CHAIN ISSUE AND THAT THEY WERE ISSUING A RECALL FOR THIS VERY PROBLEM, SO THERE WOULD BE NO COST TO ME. AFTER A WEEK OF MY CAR BEING AT THE NISSAN DEALERSHIP, THEY CALLED AND SAID THE CAR WAS REPAIRED AND GOOD TO GO! I PICKED THE CAR UP AND ATTEMPTED TO DRIVE HOME BUT NEVER MADE IT OUT OF THE PARKING LOT! JUKE DID THE SAME EXACT THING IT DID WHEN I ORIGINALLY HAD IT TOWED IN! THE JUKE WENT BACK INTO THE SHOP THAT NIGHT. NEXT MORNING THE SERVICE MANAGER FROM NISSAN CALLS TO TELL ME THAT DUE TO THE TIMING CHAIN ISSUE METAL SHAVING HAVE NOW GOTTEN INTO MY ENGINE CAUSING DAMAGE TO THE POINT THAT THE ENTIRE ENGINE HAS TO BE REPLACED! SINCE IT WAS DUE TO THE RECALL, IT WILL BE OF NO COST TO ME...HOWEVER NISSAN CANNOT GUARANTEE THAT THE NEW ENGINE WON'T HAVE THE SAME ISSUES?!!? ARE YOU KIDDING ME? AND THIS IS NOT THE FIRST ISSUE WITH THIS JUKE! FIRST MONTH I HAD IT THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACED! I ALSO HAD TO REPLACE THE ALTERNATOR AFTER IT FAILED.....PLUS NUMEROUS BATTERY ISSUES, AND THE CAR IS LESS THAN 3 YEARS OLD! AFTER FURTHER RESEARCH I FOUND OUT THERE IS A CLASS ACTION LAW SUIT AGAINST NISSAN RIGHT NOW AS THEY WERE AWARE OF THESE ISSUES AND DID NOTHING ABOUT IT! HOW IS THAT POSSIBLE? OR LEGAL? COME ON, NISSAN! GET IT TOGETHER. SAFETY SHOULD BE YOUR #1 PRIORITY....BUT APPARENTLY CONCEALING POTENTIALLY LIFE THREATENING RECALLS IS MORE IMPORTANT. TO SAY THE LEAST, I WILL NEVER, EVER, BUY ANOTHER NISSAN, AND NEITHER SHOULD YOU OR ANYONE YOU CARE ABOUT. *TR