2020 Nissan Frontier

The contact owns a 2020 Nissan Frontier. The contact stated that while driving at an undisclosed speed, the transmission shifted into NEUTRAL and the vehicle lost motive power. The check engine and transmission warning lights were illuminated. The vehicle was taken to the dealer and diagnosed with code P0729 (Gear 6 Incorrect Ratio). The dealer performed technical service bulletin NTB 21-086, Transmission Control Module (TCM) software update; however, the failure recurred with the engine revving while shifting gears. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,784.

The contact owns a 2020 Nissan Frontier. The contact stated that since purchasing the vehicle, the dashboard lights were significantly dim, affecting his visibility of the speedometer while driving. There were no warning lights illuminated. The dealer and the manufacturer were notified of the failure and advised the contact that could they not assist. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 50.

THE PASSENGER SEAT WOULD NOT LOCK WHEN MOVED. ON ONLY ONE SIDE. WE TOOK IT IN AN THE DEALER SAID THAT IS WAS KNOWN TO THEM BUT WAS NOT SAFETY RISK. IF I HAD TO STOP FAST AND THE SEAT WAS NOT LOCKED ON ONE SIDE THE TORQUE WOULD HAVE BENT THE BAR AND CAUSED DAMAGE TO THE PASSENGER. THEY SAY THEY FIXED IT BUT I CANNOT BE SURE. I WAS ALSO TOLD THE THERE WERE MULTIPLE OTHERS THEY HAD FIXED. I THINK THIS NEEDS TO BE LOOKED AT FOR SAFETY REASONS. THE DEALER SHIP IS NISSAN AT 1333 SOUTH ACADEMY BLVD., COLORADO SPRINGS, CO 80916. YOU MAY REACH ME AT [XXX]. IF YOU NEED MORE INFO. THE NISSAN CORP. OFFICE TOLD ME TO REPORT IT HERE. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR