2026 Nissan Armada

I purchased a 2026 Nissan Armada on January 22, 2026. The component/system that failed is the In-Vehicle Infotainment system, also referred to in Nissan’s recall documentation as the IVI system, along with the rearview camera, surround-view camera display, parking/safety grid lines, infotainment wiring/harness components, and related interconnected electronic and drivetrain control systems. The vehicle, repair records, recall/campaign documents, Nissan Consumer Affairs correspondence, and related evidence are available for inspection upon request. This defect is directly related to NHTSA Recall 25V-821 / Nissan IVI reprogram campaign R25D5/R25D6 for certain 2025–2026 Nissan Armada and Murano vehicles. Nissan’s own recall notice states that the affected vehicles may fail to conform to Federal Motor Vehicle Safety Standard No. 111, “Rear Visibility.” The recall notice states that, under certain circumstances at vehicle start-up, the In-Vehicle Infotainment system may enter a power-saving mode, causing the IVI display to stop functioning and resulting in a blank screen. Nissan’s notice further states this condition can cause the rear-view image to be blank even when the vehicle is shifted into reverse, and that the loss of the rear-view image during backing may increase the risk of a crash or injury to a person behind the vehicle. The defect in my vehicle is not isolated to the display screen only. Based on my direct experience while operating the vehicle, the infotainment/IVI defect appears to be interconnected with other vehicle systems and has also caused the vehicle to lose power and lock itself into 4-wheel drive/all-wheel drive mode on its own while being driven. This creates a serious safety risk because the vehicle can unexpectedly lose normal operating power, change drivetrain behavior without driver command, impair driver control, and create a roadway hazard during active operation. The safety risk is significant. The rearview camera, surround-view camera,