I am writing to report a critical safety failure regarding my vehicle’s display systems. While driving, the left side of the infotainment system (the digital instrument cluster) went completely dark. I lost all visibility of my speedometer, odometer, and critical vehicle warnings. I immediately pulled over and attempted to power…
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I am writing to report a critical safety failure regarding my vehicle’s display systems. While driving, the left side of the infotainment system (the digital instrument cluster) went completely dark. I lost all visibility of my speedometer, odometer, and critical vehicle warnings. I immediately pulled over and attempted to power-cycle the vehicle, but the display remained unresponsive. Shortly after, the right side of the infotainment system also failed, resulting in a total loss of control over the HVAC (AC), radio, and integrated garage door opener. This is a recurring issue documented by other owners of this model, and given the loss of the speedometer while in motion, I consider the vehicle unsafe to drive until repaired.
NHTSA ODI #11733488
Mileage unknown · Mar 21, 2026
Electrical SystemUnknown Or OtherVehicle Speed Control
I was driving and the left side of infotainment system went out. I could not see my speed, odometer everything on the dash. I pulled over, stopped the car, turned it off and on but that did not work. This was very dangerous. After sitting for about 30 minutes it started working. i took it to the dealer and picked it up because t…
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I was driving and the left side of infotainment system went out. I could not see my speed, odometer everything on the dash. I pulled over, stopped the car, turned it off and on but that did not work. This was very dangerous. After sitting for about 30 minutes it started working. i took it to the dealer and picked it up because they were waiting on direction from Nissan. Then the right side of the infotainment went out. It has not come back on. This side controls the radio, ac and garage door opener. Something is wrong and I am not the only owner this has happened to.
NHTSA ODI #11726080
Mileage unknown · Jan 28, 2026
Power TrainUnknown Or OtherVehicle Speed Control
While driving my 2025 Nissan Armada Platinum Reserve during morning rush hour traffic and moving with the speed of traffic, the accelerator (gas) pedal assembly physically broke off, causing an immediate loss of throttle control. The failure occurred in active traffic at a busy intersection located at the top of a hill, leaving…
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While driving my 2025 Nissan Armada Platinum Reserve during morning rush hour traffic and moving with the speed of traffic, the accelerator (gas) pedal assembly physically broke off, causing an immediate loss of throttle control. The failure occurred in active traffic at a busy intersection located at the top of a hill, leaving the vehicle stranded partially in a turn lane and straight-through lane. I was unable to safely move the vehicle out of traffic due to the pedal detaching from its mounting point. There were no warning lights, no prior looseness, and no unusual resistance prior to the failure. This appears to be a mechanical/structural failure of the accelerator pedal assembly, not an electronic throttle or sensor malfunction. Due to the dangerous location and inability to move the vehicle, law enforcement (a sheriff) responded approximately 30 minutes later to assist with traffic safety. The vehicle remained immobilized in traffic for an extended period, and it took nearly two hours for a tow truck to arrive. This incident created a serious and prolonged safety hazard, exposing me and other motorists to a high risk of collision. The vehicle had approximately 9,700 miles and has been driven under normal conditions. The vehicle is currently not being driven due to safety concerns. The failed accelerator pedal assembly is available for inspection. I am reporting this as a potential manufacturing or material defect and believe it warrants investigation to prevent similar failures in other vehicles.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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