2025 Nissan Armada

On May 3rd my Nissan Armada's airbag system was unable to be repaired and was rendered unusable due to inoperable safety equipment. We were told the part would not be available for repair until at least September of 2026. We have been in contact with a Nissan case manager about possible resolutions to our problem but no acceptable option has been offered by Nissan to date. The unavailable safety part number is: POO 873G9-7KA1A FRAME ASSY-CUSHION,FRONT SEAT RH See attached repair invoice for details.

On Saturday, February 7th, at approximately 1:00 PM, I was involved in a high-impact rear-end collision while driving cautiously with Adaptive Cruise Control and driver assistance systems activated, maintaining the distance set by the vehicle itself. When the vehicles ahead of me suddenly collided, my Nissan Armada did not brake properly. I am not stating that the braking response was insufficient — I am stating that the braking system failed to function correctly. Despite fully depressing the brake pedal, the vehicle did not decelerate in a normal or expected manner. Most importantly, there were no visible skid marks or braking marks on the pavement after the accident, which strongly indicates that the braking system did not engage as it should have. Any properly functioning vehicle under full brake application would normally leave visible braking evidence on the roadway. This did not occur. The impact was severe and resulted in extensive frontal damage, yet no airbags deployed, which further intensifies the concern regarding multiple safety system failures. This incident placed my life, the lives of my family members traveling with me, and the lives of others on the road at extreme risk. While there were no fatalities, there were minor injuries and significant emotional trauma, particularly for my [XXX] daughter, who is now fearful of riding in a vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)