2019 Nissan Armada

The front infotainment system goes out every 2 1/2 to 3 minutes this also includes the hands free phone features and backup camera. Additionally, with the hands free phone the person on the other end of the line is unable to hear the driver of the car causing the driver to not be able to make hands free calls which is a law in Colorado. I took the car into the dealership as per recommendation of Nissan Customer Care. The dealership found that the Telematics communication module is failing and a new one is required, the rep stated this has been happening a lot with the same make, model and year vehicle as mine. Additionally, the silver colored trim around the center console puts off a very bright glare that catches the drivers eye and is blinding for a couple of seconds, the only way to resolve this is to cover up the whole center console so as to be able to see when driving.

My 2019 Nissan Armada has been showing a BCI Malfuntion warning light for the past year and a half on and off. Sometimes it puts the truck in limp mode, it won't start, or the brakes engage and the truck will not move while in drive. This has happened well over 30 times in the last year and a half. Typically, turning the truck off and on solves the issue, but there have been instances where I needed to unhook the battery. I read there was a recall on the 2017-2019 models for this issue. However, when I looked up the VIN on this site, it says my truck has no open recalls. I took it to a mechanic, but they could not find any issues as the warning light had gone off. In the additional details below I have put the latest time this happened which was yesterday. However it has been happening since 2024.

While driving on the highway in Caguas, Puerto Rico, suddenly the sunroof glass explote it into pieces, falling inside the car. I did not pass under a bridge, there were no other cars around, simply exploted! Please do something about this defect according to online sources! Just don’t wait on thousands of complaints to do something since many people don’t know they could and they just rather paid and repair! Very unfair that the car companies are not assuming any responsibility!

06/22 Vehicle did not want to start and new battery was purchased. 07/22 Vehicle did not want to start again and a message on the dash BCI malfunction, took to Nissan for diagnosis. Replaced brake light switch & BCM. 06/23 trouble starting vehicle, AAA tested battery and needed to replace. Battery was replaced. 07/24 Same problem vehicle did not want to start, AAA charged battery and mentioned it needed to be replaced.

A little over a year ago my car started to display “BCI malfunction”, “Forward collision”, “slick conditions” on the dashboard and would jolt me forward and then not allow me to accelerate. We didn’t know when it would happen because it didn’t happen every time until I got stuck at a stop light due to those lights displaying and jolting me forward and not allowing me to accelerate. I contacted the dealership and they got the car in and fixed what needed to be fixed and it didn’t do it again. Year and a half later it started displaying the same lights on the dashboard, jolting me forward and not letting me accelerate. This time I was parked in my work parking light and there was a light pole about 4 feet in front of my parking spot. I turned my car on, put it into gear it displayed those same images that I stated above, jolted me forwarded directly into the light pole causing my airbags to deploy into my neck. No one else was hurt as it was just myself in the vehicle, with the way it hit the pole I do not believe my airbag should have even went off as it should have been the passenger side airbag that should have deployed if any at all. My insurance has been contacted and is aware of the incident and it is currently at a shop being looked over. I have also contacted the Nissan dealership and they stated there wasn’t a recall on my vehicle and there wasn’t anything they could do for me.

My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.

Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.

12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.