2019 Nissan Armada

My 2019 Nissan Armada has a recurring electrical issue that causes the battery to drain and the vehicle to not start, even though the battery tests “good.” This problem began last year — we took the Armada to Nissan and had to pay over $200 for a new battery, which is now less than a year old. Despite this, the issue continues. Recently, AutoZone tested the battery again and found it only 60% charged. I took the Armada back to Nissan and paid $99 for a diagnostic test, and they quoted $725 to reset and reprogram the vehicle’s systems — just to address a problem that should not be happening on a vehicle I purchased less than two years ago. The Nissan technician even stated that many Armada owners are experiencing the same issue, yet my VIN is not included in any recall or service campaign. This is not just inconvenient — it is a serious safety risk. If my Armada dies while traveling or loses power while pulling into traffic, it puts me and my three small children in immediate danger. I believe this is a widespread defect and am asking NHTSA to investigate whether this battery drain / no-start issue should be escalated to a recall. Nissan should not be charging families hundreds of dollars to fix a known problem that is leaving people stranded in unsafe situations.

I was driving on the Mass Pike (Rte 90) when exiting the highway the vehicle lurched and the engine started racing. Then the vehicle had no acceleration and would not go above 20 mph. I towed it to a mechanic who stated the transmission was shot. Six weeks later the vehicle was fixed and the transmission was replaced for a LOT of money!! There was no warning before the transmission broke.

IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.