2018 Nissan Armada

I TAKE MY VEHICLE TO THE SAME DEALER FOR ALL SERVICES AND OVER THE PAST SEVERAL YEARS, I'VE HAD "BATTERY ISSUES" THAT TURN OUT TO BE CONTROL MODULE ISSUES THAT REQUIRE NEW WIRING FOR THE VEHICLE TO RUN AT ALL, BATTERY COMPLETELY DRAINS AFTER SEVERAL SMALL TRIPS AROUND TOWN. I HAVE FULLY REPLACED THE BATTERY, DONE A WARRANTY ON IT AFTER THAN AND I'M STILL CONSTANTLY STRANDED. NISSAN DOESN'T WANT TO COVER ANY OF THE LABOR ($645.00) THAT IT REQUIRES TO RUN AT ALL. NO PARTS ARE NEEDED, IT'S JUST LABOR TO RECONFIGURE THE WAY THE ALTERNATOR WORKS BUT THEY'RE TELLING ME IT'S MY PROBLEM TO FIX BUT IT'S NOT A WORN OUT PART, IT'S LITERALLY THE ELECTRICAL. What component or system failed or malfunctioned, and is it available for inspection upon request? BATTERY & SMART ALTERNATOR How was your safety or the safety of others put at risk? VEHICLE WILL NOT START, BATTERY COMPLETELY DRAINS AFTER SEVERAL SMALL TRIPS AROUND TOWN. Has the problem been reproduced or confirmed by a dealer or independent service center? YES, THEY'RE FULLY AWARE OF THE PROBLEM THAT THESE ARMADAS ARE HAVING, RECALLS CURRENTLY ON 2017 & 2019 MODELS BUT THEY'RE NOT RECALLING MY YEAR, 2018! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES, DEALER SERVICE CENTER SEVERAL TIMES. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. FIRST STARTED IN 2019. I'VE GONE THROUGH SEVERAL BATTERIES, ROADSIDE ASSISTANCE AND PERSONAL JUMPS DUE TO THE FAULTY BATTERY LEAVING ME STRANDED SEVERAL TIMES OVER.

Here’s an updated response for the NHTSA, incorporating the new information: --- **What component or system failed or malfunctioned, and is it available for inspection upon request?** The component that malfunctioned is the battery and electrical system in my 2018 Nissan Armada (VIN: [XXX] ). The vehicle experienced repeated battery drainage, requiring a replacement battery after only one year. I had to pay $300 to get the battery replaced, as I could only start the car with a jump. The replaced battery is currently at the dealership and available for inspection upon request. **How was your safety or the safety of others put at risk?** The repeated battery drainage compromised my safety by potentially stranding me in unsafe conditions. I was unable to start the vehicle without a jump, which could have left me and my passengers stranded on the road or in other hazardous situations. **Has the problem been reproduced or confirmed by a dealer or independent service center?** Yes, the problem was confirmed by the dealership, who replaced the battery but suggested that a software issue within the vehicle is causing the repeated drainage. They did not provide a permanent solution to prevent future occurrences. **Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?** The vehicle has been inspected by the dealership, but not by the manufacturer, police, or insurance representatives. **Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear?** No warning lamps or messages appeared prior to the battery failure. The issue occurred without any prior warnings, making it difficult to anticipate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The back up camera shuts down while in reverse, disabling the view for safety. The infotainment system continually reboots itself. It cycles over & over. Research on line shows this is a problem for Nissan Armada's and Infiniti QX80 models. On February 17, 2024, the dealership stated the vehicle is out of warranty therefore the owner must replace the assembly unit for an internal fault. I contacted NISSAN HQ, on March 11, 2024, inquiring about the safety issue and was told that its the owner's responsibility to complete all repairs. The reverse camera is not a safety issue for Nissan to be concerned about. I conducted a VIN search for recalls. My vehicle VIN does not reflect any open recalls but there a recall campaign for the backup cameras.

Tired of this !! Battery keeps dying and leaving me stranded. Dealer says battery test fine . Will be fine for a couple days then for no reason hope in car and wont start. Jump start it and it goes. Many others complaining on sites nissan armada has a fuel efficiency alternator resistance . it will on charge battery 85% . Tired of being stranded at random places. have replaced battery several times and this keep happening.

Our Armada started having trouble starting a few months ago. A new battery from Nissan was installed 7 months ago. We have been stranded twice do the car failing to start. Portable jump starters of any size have not been able to assist the car in starting. Only jumper cables to another vehicle have allowed us to get the car to start. Some starts are fine, some sluggish but start and some fail to start. It appears to be totally random. My most recent incident went like this. Car had a good strong start. We drove it for 30 minutes and parked. We were out of the car for 10 minutes and car would not start upon our return. We had to wait for someone to come give us a jump start. We have taken the car to two different Nissan service centers. The first told us there was evidence of a problem but nothing they could identify and to just keep driving it. Problems persisted. We then took it to a second Nissan service center. They told us nothing was wrong but possibly a loose battery connection. While at the service center, another Armada was there for the same symptoms. Are problems continue to persist. We spoke with some friends that own a 2019 Armada across the country and it has the same problem. They reported their Nissan dealer was very ellusive as to what is going on. I feel like Nissan knows there is a problem but doesn't want to do anything about it because of the cost to their business. If these failures occur during extreme cold or hot weather, or in isolated places, it could cause bodily harm or even death. I had a problem with Mazda similar to this previously where they knew there was a problem but refused to do anything about it. My friend was a service manager with Mazda at the time and showed me an internal memo on the subject but said I couldn't have a copy. He was afraid for his job. I'll ask our friends to enter a complaint also so you hear it from more than one person.