2017 Nissan Armada

The contact owns a 2017 Nissan Armada. The contact stated that while driving at low rates of speed, the vehicle came to an abrupt stop with the check engine and ABS warning lights illuminated. The contact was forced to restart the vehicle; however, the vehicle failed to accelerate above 30 MPH. The vehicle was taken to a dealer where the contact was initially informed that the output speed sensor was defective; however, later the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle was not yet repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000.

The engine is failing on many Nissan vehicles with the Nissan VK56VD (gasoline V8) engine. Cylinder 7 on the engine has significant scouring, and there is a Nissan Technical Service Bulletin (NTB19-057a) indicating this problem is widespread among 2017-2019 Nissan Armada, NV, Titan, and Titan XD models. This is a major safety concern. When there is a problem with the engine, the vehicle may stall, lose power, or even catch fire. If a driver loses the power from the engine while driving, or is unable to accelerate as expected, the vehicle could be at risk of getting hit, seriously injuring the occupants of all vehicles involved. The problem has been diagnosed, reproduced, and confirmed by Kline Nissan in Maplewood, MN. The vehicle was inspected by Kline Nissan. Diagnosis details attached, along with borescope photo showing significant scouring in Cylinder 7. Repair action is a new engine short block. My vehicle was outside the 60000 mile powertrain warranty window at the time of inspection. My service advisor at Kline Nissan contacted Nissan Consumer Affairs to submit a Factory Goodwill case, but was informed by Nissan Consumer Affairs that they would not be assisting in the replacement of their defective engine. The concern I share with NHTSA is the cost I was quoted to repair this problem is $9203.70. This problem is so widespread, among 3 years of Nissan's vehicles, I expect very few vehicle owners outside of the warranty window will be investing this level of repair in their vehicle. As a result, many of these engines to fail on the road, putting the public highways and roads at major safety risk. There are no warning lamps or messages for this problem, simply a tick noise that gets louder over time as the cylinder continues to get scoured, worn and damaged. This will eventually lead to damage significant enough to unpredictably blow the engine while driving which would be a major safety concern putting the vehicle occupants and others on the road at risk.

The contact owns a 2017 Nissan Armada. The contact stated that while driving 30-40 MPH, she noticed increased friction on the tires, and they were not rotating properly. There were no warning lights illuminated. The contact veered to the side of the road, turned off the vehicle, and restarted it. The contact was able to continue to drive the vehicle with no issues; however, the failure reoccurred. The contact stated that she noticed that the rear tires were significantly close to the top of the wheel well. The vehicle was taken to the dealer but was not diagnosed. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 79,000.

THE VEHICLE ABRUPTLY LOST REVERSE GEAR WHILE DRIVING ON A PUBLIC ROADWAY. AFTER APPROXIMATELY 3 HOURS OF CONTINUOUS HIGHWAY DRIVING, THE VEHICLE WAS BROUGHT TO A STOP, PLACED INTO REVERSE, ACCELERATED IN REVERSE FOR APPROXIMATELY 100', AND SHIFTED BACK TO DRIVE. AFTER SUBSEQUENTLY COMING TO A STOP, OPERATOR ATTEMPTED TO PUT THE VEHICLE IN REVERSE AGAIN BUT VEHICLE FAILED TO ENGAGE THE REVERSE GEAR. IN FACT THE VEHICLE WAS ESSENTIALLY IN NEUTRAL DESPITE THE GEAR SHIFTER INDICATING 'R' GEAR. AGAIN, THE GEAR SHIFTER WOULD READILY SHIFT TO 'R' BUT IN FACT NO GEAR WAS APPARENTLY ENGAGED AS THE VEHICLE WOULD ROLL DOWNHILL AS IF IT WERE IN NUETRAL. VEHICLE FAILED TO PROCEED IN REVERSE DESPITE OPENING THE THROTTLE (I.E. 'GIVING IT GAS'). AS FAR AS WE COULD TELL THE VEHICLE WAS ABLE TO SHIFT TO PARK AND DRIVE. THE VEHICLE WAS ABLE TO PROCEED IN DRIVE. NO EXCESSIVE NOISES OR VIBRATIONS WERE EXPERIENCED THROUGHOUT THE DURATION OF THIS INCIDENT. OWNER CALLED LOCAL NISSAN DEALERSHIP TO REPORT THE TROUBLE AND LATER DELIVERED VEHICLE TO DEALERSHIP. DEALERSHIP ADVISED THAT IT HAD CONTACTED NISSAN ENGINEERING HOTLINE FOR DIRECTION HOW TO PROCEED. DEALERSHIP STATED NISSAN ENGINEERING HOTLINE ADVISED REPLACEMENT OF TRANSMISSION. NISSAN CONSUMER AFFAIRS REFUSED TO PROVIDE ANY ASSISTANCE OR CONSIDERATION TO CUSTOMER EXCEPT TO RELY UPON EXTENDED WARRANTY PURCHASED BY CUSTOMER AT ORIGINAL SALES TRANSACTION. DEALERSHIP STATED ALL LABOR AND MATERIAL WERE COVERED BY WARRANTY. THIS 4 YEAR OLD NISSAN SUV HAS ONLY 1 ORIGINAL OWNER, HAS KEPT UP WITH ALL SCHEDULED MAINTENANCE PERFORMED BY NISSAN DEALERSHIP, AND HAS OPERATED FOR FEWER THAN 10,000 MILES PER YEAR. APPROXIMATE MILEAGE AT INCIDENT IS 38,200 MILES. ACCORDING TO THE DEALERSHIP THE MAKE AND MODEL OF THE REPLACEMENT TRANSMISSION IS JATCO CORP. RE7R01B X100A.

THE TRANSMISSION IS SHIFTING INCORRECTLY AT LOW RPMS. I CAN CLEARLY SEE THE RPM FLUCTUATING ESPECIALLY GOING UPHILL. THIS HAPPENS 30-50 MPH.LACK OF POWER/ACCELERATION. FEELS LIKE TRANSMISSION IS SHIFTING IN LOWER GEARS TOO SOONER AND AND WON'T ACCELERATE UNTIL DRIVER PUSHES SIGNIFICANTLY. THIS IS VERY DANGEROUS ESPECIALLY MAKING TURNS AT STOP LIGHTS.

THE TRANSMISSION IS SHIFTING INCORRECTLY AT LOW RPMS. I CAN CLEARLY SEE THE RPM FLUCTUATING ESPECIALLY GOING UPHILL. THIS HAPPENS 30-50 MPH.LACK OF POWER/ACCELERATION. FEELS LIKE TRANSMISSION IS SHIFTING IN LOWER GEARS TOO SOONER AND AND WON'T ACCELERATE UNTIL DRIVER PUSHES SIGNIFICANTLY. THIS IS VERY DANGEROUS ESPECIALLY MAKING TURNS AT STOP LIGHTS.

WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.

THE TRANSMISSION ON MY 2017 ARMADA SEEMS TO SHIFT IMPROPERLY AND EVEN SEEMS TO SHIFT PREMATURELY CAUSING A STALL OR LOSS OF POWER TO THE VEHICLE. I'VE NOTICE THIS AS I'M STARTING TO ACCELERATE FROM A STOPPED POSITION AND IT APPEARS TO HAPPEN SOMETIME BETWEEN SHIFTING FROM 2ND TO 3RD GEAR. THIS HAPPENS ALL THE TIME WHILE DRIVING IN TOWN, ON THE HIGHWAY, I'VE YET TO NOTICE ANY ISSUES. I PURCHASED THIS VEHICLE USED FROM BUICK/GMC IN GILROY, CA. AUGUST OF 2019. I FAILED TO NOTICE THIS ISSUE WHEN I TEST DROVE THE VEHICLE.

BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!