THE STEERING LOCK CONTROL UNIT IS JAMMED AND IS CAUSING THE CAR NOT TO START. NISSAN WILL NOT ASSIST WITH THE FIX. THIS IS A COMMON AND KNOWN ISSUE WITH THIS VEHICLE. *TR
COMPONENT SPOTLIGHT
Nissan Altima electrical problems
1,770 distinct owner reports with an electrical-system component in this snapshot.
Includes the electrical-system component and its detailed subcategories. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
Reports by model year
Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.
When problems were reported
Mileage at the reported incident
1,194 reports with mileage · 576 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What owners actually said
1,770 reportsTHE LOCK/UNLOCK ELECTRICAL SYSTEM HAS GONE OUT. THE ONLY WAY THAT THE DOORS CAN BE LOCKED OR UNLOCKED IS BY MANUALLY DOING IT WITH THE KEY OUTSIDE THE CAR OR YOUR HANDS INSIDE THE CAR. *TR
THERE HAVE BEEN SEVERAL TIMES THE CAR WAS UNABLE TO START AND UNABLE TO BE SHUT OFF WITHOUT HAVING TO BE TOWED. THEY CLAIMED IT WAS A BATTERY ISSUE, BUT THE CAR ALMOST ACTED LIKE IT WAS ENCOUNTERING A SOFTWARE CRASH BOTH TIMES. I'VE HAD TO HAVE THE EXHAUST / CATALYTIC CONVERTER REPLACED ON THE CAR. I'VE HAD SEVERAL MAJOR S…
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THERE HAVE BEEN SEVERAL TIMES THE CAR WAS UNABLE TO START AND UNABLE TO BE SHUT OFF WITHOUT HAVING TO BE TOWED. THEY CLAIMED IT WAS A BATTERY ISSUE, BUT THE CAR ALMOST ACTED LIKE IT WAS ENCOUNTERING A SOFTWARE CRASH BOTH TIMES. I'VE HAD TO HAVE THE EXHAUST / CATALYTIC CONVERTER REPLACED ON THE CAR. I'VE HAD SEVERAL MAJOR STEERING PROBLEMS. AT ONE POINT, A TIE ROD HAD TO BE REPLACED ON THIS CAR. THE LATEST STEERING ISSUE JUST OCCURRED IN THE LAST FEW WEEKS. ON JANUARY 16, I TOOK A ROAD TRIP WITH MY FIANCE AND HER SISTER TO MEMPHIS, TN TO VISIT HER OTHER SISTER. ON THE WAY DOWN WE NOTICED THE CAR WAS DIFFICULT TO STEER. UPON INSPECTION, WE FOUND THE POWER STEERING FLUID WAS LOW. WE REPLACED IT. HOWEVER, WE FOUND IT STRANGE GIVEN THE EXCELLENT MAINTENANCE ON THE CAR. AS WE DROVE, THE STEERING ISSUES RECURRED. WE FIGURED OUT THERE WAS A LEAK IN THE SYSTEM. WE BOUGHT A LOT OF POWER STEERING FLUID IN ORDER TO MAKE IT TO MEMPHIS (THERE WEREN'T MANY MAJOR CITIES ON OUR WAY BETWEEN WHERE WE CAME FROM AND MEMPHIS, SO WE HAD TO GET TO MEMPHIS.) SEVERAL MECHANICS CONFIRMED THE ISSUE WAS THE RACK & PINION SYSTEM ON THE CAR. THE DEALERSHIP THAT ULTIMATELY REPAIRED THE CAR MENTIONED THIS BRAKE WAS HIGHLY UNUSUAL, NOT DUE TO POOR MAINTENANCE, AND NOT DUE TO ROAD HAZARDS. SINCE THE CAR IS NOT OUT OF WARRANTY, I HAD TO PAY FOR THE REPAIR MYSELF. GIVEN THE OTHER MAJOR REPAIRS THAT HAVE OCCURRED IN THE SHORT TIME I'VE HAD THIS CAR, ESPECIALLY GIVEN THE VERY DILIGENT MAINTENANCE I'VE BEEN PERFORMING ON THE CAR AND DESPITE THE MANY MILES ALREADY ON IT, I BELIEVE I'VE BEEN SOLD A LEMON. AS A RESULT OF THIS COSTLY REPAIR, I'LL PROBABLY HAVE TO SELL A PORTION OF MY 401K. I ADDITIONALLY HAD ADDED EXPENSES SENDING MY FIANCE AND HER SISTER BACK HOME SO THEY COULD GO TO WORK, ROOM & BOARD, CAR RENTAL, AND LOST A DAY OF WORK. *TR
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 03/24/15*LJ UPDATED 10/19/2015*JS
AFTER REPLACING THE BATTERY THE VEHICLE WILL NOT START / TOW VEHICLE TO DEALER AND GOT AN ESTIMATE OF $1150.00 FOR THE STEERING LOCK SENSOR . I AM DISAPPOINTED AND ASK IF I HAD TO TAKE A CERTAIN PROCEDURE TO REPLACE THE BATTERY DEALER SERVICE ADVISOR RESPOND NO ......WHAT HAPPENED THE? NO ANSWER. *TR
POWER LOCKS/WINDOWS WERE SLOW. CONTACTED NISSAN AND SPOKE TO [XXX] THAT TOLD ME WE NEEDED TO TAKE IT TO THE DEALER, BUT IT WAS NOT COVERED BECAUSE OF THE MILEAGE. I DIDN'T UNDERSTAND WHAT THE MILEAGE HAD TO DO WITH THE WINDOWS AND LOCKS. NISSAN TOOK CARE OF THE ISSUE. IN JANUARY 2013 THEY ALL WENT OUT AND CONTACTED [XXX] AGAIN. …
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POWER LOCKS/WINDOWS WERE SLOW. CONTACTED NISSAN AND SPOKE TO [XXX] THAT TOLD ME WE NEEDED TO TAKE IT TO THE DEALER, BUT IT WAS NOT COVERED BECAUSE OF THE MILEAGE. I DIDN'T UNDERSTAND WHAT THE MILEAGE HAD TO DO WITH THE WINDOWS AND LOCKS. NISSAN TOOK CARE OF THE ISSUE. IN JANUARY 2013 THEY ALL WENT OUT AND CONTACTED [XXX] AGAIN. THEY WOULD NOT PAY FOR THE WORK UNTIL WE PAID OUT OF POCKET AND THEY REIMBURSED US MINUS THE LABOR. WELL IT IS ALMOST A YEAR LATER AND THE WINDOWS ARE ACTING UP AGAIN. I CAN'T AFFORD THE 900.00 TO FIX ALL THE ISSUES AGAIN. TURNED OUT TO BE A LEMON INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *TR
DROVE CAR TO GAS STATION AND AFTER FILLING WITH GAS CAR WOULD NO LONGER START. CAR DID NOT RECOGNIZE KEY FOB. THE STEERING LOCK IS BROKEN AND REQUIRES $800.00 TO REPAIR. SPOKE WITH TOW TRUCK DRIVER WHO TOOK CAR TO DEALER AND THEY TOW A LOT OF THESE TO THE SHOP EACH WEEK WITH THE SAME PROBLEM. INCIDENT IS NOT ISOLATED. *TR
DROVE CAR TO STORE. LEAVING THE STORE AND STARTED TO START THE CAR. THE CAR WOULD NOT START. IT HAD A KEY LIGHT INDICATOR ON THE DASH BOARD AND A LOCK NOTICE ON THE IGNITION SWITCH. THE CAR WAS COMPLETELY LOCKED DOWN. THE CAR HAS A KEYLESS ENTRY. THE BATTERIES WERE GOOD IN THE VEHICLE AND THE FONT. HAD TO CALL A TOW TRUCK …
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DROVE CAR TO STORE. LEAVING THE STORE AND STARTED TO START THE CAR. THE CAR WOULD NOT START. IT HAD A KEY LIGHT INDICATOR ON THE DASH BOARD AND A LOCK NOTICE ON THE IGNITION SWITCH. THE CAR WAS COMPLETELY LOCKED DOWN. THE CAR HAS A KEYLESS ENTRY. THE BATTERIES WERE GOOD IN THE VEHICLE AND THE FONT. HAD TO CALL A TOW TRUCK AND TAKE TO THE DEALERSHIP. VERY BIG INCONVENIENCE AS WIFE USES THE VEHICLE TO GO TO WORK. *TR
CRANK SHAFT POSITION SENSOR HAD TO BE REPLACED DUE TO ENGINE NOT STARTING AT TIMES, AND CUTTING OUT AT STOP LIGHTS WHICH WAS A SAFETY ISSUE IN TRAFFIC. AFTER TALKING WITH NISSAN I WAS INFORMED THAT THIS VIN NUMBER WAS NOT INCLUDED JN CAMPAIGN NUMBER 07V5727000 AND I FEEL IT SHOULD HAVE BEEN. THIS PART WAS REPLACED BY A PRIVAT…
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CRANK SHAFT POSITION SENSOR HAD TO BE REPLACED DUE TO ENGINE NOT STARTING AT TIMES, AND CUTTING OUT AT STOP LIGHTS WHICH WAS A SAFETY ISSUE IN TRAFFIC. AFTER TALKING WITH NISSAN I WAS INFORMED THAT THIS VIN NUMBER WAS NOT INCLUDED JN CAMPAIGN NUMBER 07V5727000 AND I FEEL IT SHOULD HAVE BEEN. THIS PART WAS REPLACED BY A PRIVATE AUTO REPAIR IN OCTOBER 2014 FOR A TOTAL OF $250.09. I HAD PURCHASED THE CAR IN APRIL OF 2014 FROM A TOYOTA USED CAR DEALERSHIP AND STARTED EXPERIENCING THE PROBLEM SHORTLY THEREAFTER. PLEASE HELP ME RECOVER MY MONEY FOR REPAIRS. *TR
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO RECOGNIZE THE KEY AND DISPLAYED KEY INVALID. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF TH…
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TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO RECOGNIZE THE KEY AND DISPLAYED KEY INVALID. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Related Official recalls
314V138000 · Air Bags:frontal; Electrical System:software
Mar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Consequence & remedy
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Additional source detail variants (2)
Electrical System:software
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Air Bags:frontal
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
08V521000 · Air Bags; Electrical System:software
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
07V599000 · Electrical System:ignition:module
Dec 28, 2007
ON CERTAIN PASSENGER VEHICLES THAT HAVE HAD THE BODY CONTROL MODULE (BCM) REPLACED DURING SERVICE AT A DEALERSHIP, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY HAVE BEEN INADVERTENTLY DEACTIVATED DUE TO AN ISSUE WITH THE DEALER SERVICE SOFTWARE. IF THE TPMS IS TURNED OFF, IT WOULD NOT ALERT THE DRIVER TO A DECREASE IN THE TIRE PRESSURE AS DESIGNED.
Consequence & remedy
Consequence: DRIVING ON UNDER-INFLATED TIRES IS UNSAFE AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL CHECK THE TPMS FUNCTION AND REACTIVATE IT IF NECESSARY. THE RECALL BEGAN ON JANUARY 18, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
0No component-matched exact-year investigations in this snapshot.