2024 Nissan Altima

The driver’s seat heater malfunctioned and produced excessive heat while activated during normal vehicle operation. The heat became extremely intense at a low temperature and resulted in burns to the driver’s midsection, lower back, and upper buttocks. I, the driver sustained physical injuries including burning sensations, skin irritation, and visible discoloration marks in the affected areas. The excessive heat occurred without warning and created a safety hazard to the driver while operating the vehicle. There were no warning lights, messages, or alerts indicating a problem with the seat heating system prior to the incident. The vehicle has not yet been inspected by Nissan Motor Corporation Consumer Affairs. An inspection appointment originally scheduled for February 24, 2026 was rescheduled to March 12, 2026. The vehicle and seat heating components are available for inspection upon request.

MY 2024 Nissan Altima, with approximately 13,000 miles stalled while driving in 10 degree Fahrenheit weather with snow on the road. My speed was around 45 MPH. The vehicle immediately stalled and all the lights on the dashboard went on. The warning flashed something about an engine error. The brakes seized up while in snowy weather and with cars very close behind me. Easily could have caused an accident and was a pretty scary event. The car is maintained well and have very low mileage and is taken care of well. I slowed down and then another error screen popped up saying to immediately take care for service. While I was attempted to slow down with brake pedal super hard to push; I attempted to put car in neutral with my hazard lights on by now. Car started again while I was coasting about 20 mph, with engine light showing. I immediately took it to the closest dealership to me for service and left it there. This is completely unacceptable behavior for a new car of this type and I never experience anything ever like this with my old 2012 Nissan Altima. This could have caused a very bad accident had I not been driving and my wife or something else not as calm as me were to be driving. I suggest investigating this because I have read about recalls for this type of thing on previous models of Nissans. Currently vehicle is parked at dealership for service on 1-24-2026.

While driving, the auto spontaneously without warning has a near catastrophic failure of all systems (e.g. anti-lock brakes, emissions, control, automatic windows etc.) All warning icon lights are on the driver’s front video are displayed while a central scrolling message reports all the major systems malfunctioning (as mentioned above). The auto immediately decelerates and now can no longer go faster than 20 mph. This has twice caused the car behind me to nearly read end me. When pressing on the gas pedal (which feels like pushing down on mashed potatoes) you can not affect acceleration. At any pressure the car accelerates on its own very slowly until it reaches maximum speed. It takes about 30 – 45 seconds to go from 0-20 mph. According to invoice of the repairs the “Channel Can Gateway Internal” is faulty. Yet they have failed three times to fix it. This car has been out of service up to this date 57 days and is once again back at the service department. The auto has malfunctioned identically on Dec. 19. 2023, Dec. 27, 2023, Feb. 2, 2024 and March 8, 2024