2011 Nissan Altima

TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE LOST POWER AND THE VEHICLE STALLED. THE FAILURE OCCURRED WITHOUT WARNING. MCDONOUGH NISSAN (1775 AVALON PKWY, MCDONOUGH, GA) DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.

CAR BEGAN TO MAKE A WHIRRING SOUND AND LOST POWER ON FREEWAY ONLY ALLOWING MY CHILDREN AND I TO ONLY GO 20 MPH WHILE CARS WERE MERGING ON IN A HIGH TRAFFIC AREA. THE CAR DID THIS A FEW TIMES DURING LONGER TRIPS (45 MILES OR MORE) ON THE SIDE OF A REGULAR ROAD. AFTER A COUPLE MECHANICS THE NISSAN DEALERSHIP FOUND THE PROBLEM HAPPENS WHEN THE CAR OVERHEATS BECAUSE THE COOLING SYSTEM STOPPED WORKING. WE HAD TO PUT A NEW COOLER IN IT.

I'M HAVING ISSUES WITH MY TRANSMISSION THAT ARE MOST LIKELY LEADING TO IT NEEDING TO BE REPLACED AND AFTER DOING FURTHER RESEARCH IT SEEMS THERE ARE HUNDREDS OF PEOPLE WITH THE EXACT SAME MAKE AND MODEL AND A LOT WITH THE SAME YEAR OR ONLY A FEW YEARS DIFFERENCE THAT HAVE HAD THE EXACT SAME ISSUE. WITH THIS MANY PEOPLE HAVING THE SAME ISSUES I THINK NISSAN NEEDS TO TAKE RESPONSIBILITY.

MY 2011 NISSAN ALTIMA HAS LESS THAN 53,000 MILES, FOR THE PAST SEVERAL MONTHS I KEEP GETTING A CHECK ENGINE LIGHT THAT COMES ON AND THEN GOES AWAY AFTER ABOUT A WEEK. WHEN CHECKED THE CODE IT IS GIVING IS P0826 WHICH INDICATES "A PROBLEM IN THE ELECTRICAL CIRCUIT OF THE UPSHIFT/DOWNSHIFT SWITCH TO THE TRANSMISSION RANGE CORRELATION CIRCUIT. THIS CIRCUIT INCLUDES THE SWITCH, WIRING, CONNECTORS, AND MODE ACTUATOR, AND IS USED ON VEHICLES THAT HAVE MANUALLY SHIFTABLE AUTOMATIC TRANSMISSIONS. THIS LIGHT COMES ON AT ALL TIMES AND WILL GO OUT AFTER A WEEK OR SO.

MY NISSAN ALTIMA 2.5 S, AT 123,000 MILES, BEGAN LOSING POWER WHILE I WAS DRIVING IN BUSY TRAFFIC. MY CAR EVENTUALLY STOPPED. I HAD MY CAR HAULED TO MY HOME, BY A TOW TRUCK. THE NISSAN DEALERSHIP WAS NOTIFIED AND GIVEN THE VIN #. THIS PARTICULAR YEAR (2011), WAS NOT ON THE RECALL LIST , BUT PREVIOUS YEARS HAD BEEN ADDED TO THE LIST, FOR THE SAME PROBLEM (CVT TRANSMISSION). I READ MULTIPLE COMPLAINTS ONLINE REGARDING NISSANS TROUBLE WITH THE CVT TRANSMISSION IN ALL NISSAN CARS FOR ALL YEARS. THE DEALERSHIP ADMITTED THERE WERE PROBLEMS AND COMPLAINTS ABOUT THE CVT TRANSMISSIONS, BUT THEY COULDN'T DO ANYTHING ABOUT IT SINCE MY CAR'S YEAR (2011) WASN'T ON THE LIST. I HAVE TAKEN GREAT CARE OF MY CAR, KEEPING UP WITH THE PREVENTIVE MAINTENANCE, SINCE I PURCHASED IT BRAND NEW. ANY CAR LOSING POWER IN BUSY TRAFFIC IS A SAFETY ISSUE. THIS ISSUE SHOULD HAVE A CLASS ACTION LAW SUIT BROUGHT AGAINST NISSAN. IT IS FREQUENTLY TALKED ABOUT ONLINE. A TREMENDOUS AMOUNT OF NISSAN CUSTOMERS ARE COMPLAINING ABOUT THE SAME ISSUE (CVT TRANSMISSION) IN ALL OF THEIR CARS, NO MATTER HOW MANY MILES THE CARS HAVE BEEN DRIVEN. PLEASE HAVE NISSAN TAKE RESPONSIBILITY FOR THIS FAULTY CVT TRANSMISSION THAT THEY CHOSE TO INSTALL IN ALL OF THEIR CARS, WHICH WAS A BIG MISTAKE AND A DANGER TO THE NISSAN DRIVERS AND THE PUBLIC. CVT TRANSMISSIONS, WHICH ARE EQUIVALENT TO A PULLEY /CHAIN SYSTEM, DO NOT BELONG IN CARS. A MORE DURABLE/APPROPRIATE TRANSMISSION IS NEEDED IN THEIR CARS TO KEEP THE NISSAN DRIVERS AND THE PUBLIC SAFE FROM HARM OR DEATH. THIS ISSUE IS A DISASTER WAITING TO HAPPEN. MY CAR IS CURRENTLY WITH A MECHANIC, ATTEMPTING TO BE REPAIRED WITH A USED CVT TRANSMISSION, WHICH IS ALL I COULD AFFORD AT THIS TIME. I FEEL IT DOESN'T MATTER WHETHER IT'S USED OR NEW, IT'S STILL A CVT TRANSMISSION THAT WILL EVENTUALLY FAIL. RENTING A CAR NOW. I WILL UPLOAD THE REPAIR BILL WHEN THE REPAIR IS COMPLETED.

IN JANUARY 2018, I TOOK MY NISSAN ALTIMA TO A NEARBY AUTHORIZED NISSAN DEALER EXPLAINING THAT THE CAR WAS NOT ACCELERATING AFTER STOPPING. WHEN DEPRESSING THE GAS PEDAL, THE CAR ENGINE WOULD NOT IMMEDIATELY ENGAGE AND WOULD STAY IDLE UNTIL SECONDS PASSED TO WHICH POINT THE CAR WOULD ACCELERATE TO THE SPEED LIMIT WHIL DRIVING ON INTERSTATES AND LOCAL ROADS. THE NISSAN DEALER (PORTER NISSAN IN NEWARK DE) INDICATED THE DESPITE MY HAVING BROUGHT THE CAR IN FOR SERVICE REGULARLY (MOST RECENTLY IN DEC. 2017 AND JULY 2017) THEY INDICATED PREVIOUS DIAGNOSTIC TESTS HAD NOT FOUND THAT MY TRANSMISSION WAS IN NEED OF REPAIRS. THEY INDICATED THAT THE REPAIR COST WOULD EXCEED $5,000 WHICH IS CLEARLY A RESULT OF A DEFECTIVE MANUFACTURING PROCESS GIVEN MY CAR HAS UNDER 85,000 MILES. MY EXTENDED WARRANTY EXPIRED AND SO.I CONTACTED NISSAN DIRECTLY AND REPORTED THE CONCERN AND THEY HAVE OPENED A CASE NUMBER BUT HAVEN'T HEARD BACK FROM THEM. I'VE DONE RESEARCH ONLINE AND IT APPEARS NISSAN HAS BEEN SUBJECTED TO FEDERAL LAW SUITS STEMMING FROM TRANSMISSIONS DIFFICULTIES AND IN RESPONSE EXTENDED THE WARRANTY FROM 100K TO 120 MILES FOR NISSAN ALTIMAS MANUFACTURED BETWEEN 2003-2010. THEREFORE, I AM REPORTING THESE CONCERNS TO YOUR ORGANIZATION AND WOULD RESPECTFULLY REQUEST YOUR GUIDANCE ON NEXT STEPS.

ON JULY 9, 2017 WHEN I WAS DRIVING IN THE HIGH SPEED LINE. MY CAR WENT FROM DOING 65 MILES TO 10 MILES WITH NO WARNING SIGNS. I PUSHED ON THE GAS PEDAL ALL THE WAY DOWN. AND MY CAR STILL WILL NOT GO OVER 10 MILES. ALMOST GOT MYSELF KILLED. I TOOK IT BACK TO THE DEALERSHIP THEY SAID. THEY FOUND NOTHING WRONG WITH IT. 4 MONTHS LATER THE SAME THING HAPPEN WHEN I WAS DRIVING ON THE HIGHWAY EVERYTHING SHUT DOWN WITH NO WARNING SIGNS. IT WONT GO IN DRIVE OR REVERSE. I JUST DON'T UNDERSTAND WHY THERE WAS NO WARNING SIGNS. HOW CAN A CAR JUST SHUT DOWN DRIVING. I ONLY HAD THE CAR FOR FOUR MONTHS. NOW (STATELINE NISSAN EAST PROVIDENCE) DOES NOT WANT TO FIX MY CAR. WHEN IT FIRST HAPPEN I STILL HAD THE 30 DAYS WARRANTY. NOW MY WARRANTY RAN OUT, NOW THEY SAID IT IS GOING TO COST ME MONEY TO FIX MY TRANSMISSION. I THINK THIS IS WRONG WHAT THEY ARE DOING TO THEIR CUSTOMER. SOMETHING NEEDS TO BE DONE.

DRIVING ON THE ROAD AT 55 MPH THE NISSAN ALL OF A SUDDEN WOULD NOT GO OVER 20 MPH. AFTER TAKING THE CAR TO THE DEALERSHIP, THE STATED WE NEEDED A NEW TRANSMISSION. THE VEHICLE IS ONLY 6 YEARS OLD. WE MAINTAINED THE VEHICLE AND FOLLOWED ALL THE GUIDELINE FOR MAINTENANCE. I WAS QUIET SHOCKED TO LEARN THAT THIS IS A COMMON OCCURRENCE FOR NISSAN CVT TRANSMISSIONS. MY CONCERN IS FOR THE SAFETY OF MY 21 YEAR OLD SON WHO WAS DRIVING THIS VEHICLE WHEN THIS HAPPENED. HE WAS VERY FORTUNATE THAT THERE WAS NOT A CAR BEHIND HIM. THE ESTIMATE TO REPAIR/REPLACE WAS 5300 BEFORE TAX. YES, I WAS SHOCKED. MY SON'S PREVIOUS VEHICLE WAS A 2002 ACURA THAT HE WAS STILL DRIVING UP UNTIL WE INSISTED HE DRIVE A NEW VEHICLE TO COLLEGE FOR HIS SAFETY.