2011 Nissan Altima

The contact owns a 2011 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle was jerking with the check engine warning light illuminated. The contact disconnected and reconnected the battery and the mass air flow sensor to correct the failure. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to Emissions Recall Campaign Number: R1720 (Non-Methane Organic Gases (NMOG) Engine Control Module (ECM) Reprogram) however, the VIN was not included in the recall. The failure mileage was approximately 120,000.

TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. WHILE DRIVING 80-85 MPH, THE VEHICLE WENT INTO SAFETY MODE AND DECELERATED TO 70 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAGSTAFF NISSAN (4960 E MARKETPLACE DR, FLAGSTAFF, AZ 86004, (928) 522-6386) WHERE IT WAS DIAGNOSED THAT THE COOLING COMPONENT NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. IN ADDITION A TRANSMISSION FLUSH WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ADDITIONAL DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 95,836.

TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. WHILE DRIVING 20 MPH, THE VEHICLE DECELERATED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NISSAN 24 (1016 BELMONT ST, BROCKTON, MA 02301, (508) 588-9520) WHERE IT WAS DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,640.

2011 NISSAN ALTIMA. CONSUMER STATES PROBLEM WITH STARTING VEHICLE *TGW THE CONSUMER STATED HE WAS UNABLE TO UNLOCK ANY OF THE DOORS, A MESSAGE INDICATED THE DOOR WAS OPEN, BUT IT WAS TIGHTLY CLOSED. THE CONSUMER HAD THE VEHICLE TOWED. THE TOW TRUCK DRIVER NOTICED THE FAN WAS RUNNING. A DIAGNOSIS AT THE DEALER REVEALED A COMPUTER GLITCH.

TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THE VEHICLE ENGINE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE SOFTWARE NEEDED AN UPDATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AT LEAST THREE TIMES. THE CONTACT STATED THAT THE VEHICLE WAS IN THE DEALER'S POSSESSION WHERE HE WAS AWAITING FURTHER REPAIRS. THE FAILURE MILEAGE WAS 19,000.

VIN# - [XXX]. PURCHASED FROM NISSAN OF DOWNTOWN LA. PURCHASED NEW ALTIMA FROM DEALER ON 2/1/11. BEFORE I REFILLED THE CAR WITH FUEL THE "SERVICE ENGINE SOON" INDICATOR LIGHT CAME ON. I RETURNED THE CAR TO BE SERVICED ON 2/8/2011. I WAS INFORMED BY NISSAN THAT THE SES LIGHT WAS FROM NOT CLOSING THE GAS TANK TIGHT ENOUGH (EVEN THOUGH I STILL HAD NEVER REFUELED THE CAR SINCE I HAD PURCHASED IT). THE LIGHT INDICATOR WAS RESET BY NISSAN SERVICE AND LATER THAT DAY IT CAME BACK ON. ON 6/23/11 I TOOK THE CAR BACK IN FOR SERVICE AND INFORMED THEM OF THE RE-OCCURRING ISSUE WITH THE SES LIGHT. THEY RAN A DIAGNOSTIC CHECK FOR A FEW HOURS AND WHEN THEY BROUGHT THE CAR BACK THEY SAID THAT THY ADJUSTED A VALVE SETTING THAT THEY BELIEVE TO BE CAUSING THE ISSUE. UNFORTUNATELY ABOUT AN HOUR AFTER LEAVING THE SERVICE GARAGE THE SES LIGHT CAME BACK ON. ON 1/12/12 I RETURNED TO NISSAN SERVICE FOR SCHEDULED OIL CHANGE AND INFORMED THEM AGAIN OF THE RE-OCCURRING SES LIGHT TISSUE. THIS TIME THEY INFORMED ME THAT THEY WOULD NEED TO RUN A DIAGNOSTIC CHECK AGAIN. WHEN I RESPONDED THAT THE DIAGNOSTIC CHECK HAD FAILED TO RESOLVE OR IDENTIFY THE ISSUE LAST TIME THEY OFFERED NO OTHER ALTERNATIVE. TO DATE THE SES LIGHT HAS BEEN ON SINCE THE FIRST DAY I PURCHASED THE CAR AND HAS ESSENTIALLY REMAINED ON FOR ALMOST A YEAR. FURTHERMORE I HAVE RENTED A NISSAN ALTIMA 2011 MODEL ON SEVERAL BUSINESS TRIPS WHERE I HAVE HAD TO REFUEL THE CAR AND I HAVE NOT ENCOUNTERED THE SES INDICATOR. THIS LEADS ME TO FURTHER BELIEVE THAT THERE IS A SPECIFIC ISSUE WITH THE VEHICLE I OWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR