2009 Nissan Altima

MY HUSBAND AND I PURCHASED THIS AS A USED CAR.WE HAVE HAD THE CAR FOR A FEW WEEKS WITH IT WORKING JUST FINE UP UNTIL LAST THURSDAY WHEN MY HUSBAND WAS ON HIS WAY TO WORK AND STOPPED FOR GAS.HE TURNED THE CAR OFF AND WHEN HE WENT TO TURN IT BACK ON, THE CAR WOULD NOT BUDGE.WE TRIED TO JUMP IT AND GOT NOTHING. WE REPLACED THE BATTERY AND GOT NOTHING.LOOKED ON YOUTUBE TO SEE WHAT ELSE IT COULD BE.CAME ACROSS A VIDEO TALKING ABOUT THE STEERING LOCK ON 2009 NISSANS ARE NOTORIOUS FOR GOING OUT AND PREVENTING THE CAR FROM STARTING. HE TRIED TO FIX IT AND CHECK THE FUSES UNDER THE STEERING AND GOT IT TO START. WE WERE SO HAPPY AND THOUGHT IT WAS JUST A FLUKE UNTIL HE TRIED DRIVING IT SOMEWHERE ELSE. HE LEFT THE HOUSE, STARTED JUST FINE AND WENT TO HIS DESTINATION. ONCE HE WAS DONE AND TRIED TO LEAVE. THERE IT WAS AGAIN. CAR DID NOT START. THE STEERING WAS LOCKED. STUCK.TURNS OUT THERE WAS A RECALL THAT ENDED IN MAY OF 2020 OF THIS EXACT ISSUE.I CALL NISSAN CORPORATE OFFICE TO SEE WHAT I CAN DO TO GET THEM TO REPLACE IT SINCE IT IS A SAFETY ISSUE AND A MANUFACTURED ISSUE AND THEY WERE TRYING TO TELL ME THAT THE RECALL HAS EXPIRED AND THE ISSUES THAT I'M READING A LOT OF PEOPLE STILL HAVING WITH THIS IS NO LONGER VALID.AND WE WILL HAVE TO PAY OUT OF POCKET.THIS IS NOT RIGHT.BEING THAT'S IT'S NOT OUR ISSUE.I CAN UNDERSTAND IF IT WAS SOMETHING WE CAUSED BUT WE DIDN'T, THE PREVIOUS OWNER NEVER RECEIVED NOTICE OF THE RECALL. AND NOW WE HAVE IT AND IT FALLS ON US BECAUSE NISSAN DECIDES TO EXPIRE A KNOWN RECALL THAT IS STILL HAPPENING. THIS IS SUCH A SAFETY CONCERN. WE HAVE CHILDREN AND LIKE TO GO ON ROAD TRIPS. WHAT IF WE GET STRANDED WITH OUR CHILDREN IN THE MIDDLE OF NO WHERE, NO FOOD NO DRINKS NO NOTHING AND SOMETHING BAD HAPPENED BECAUSE NISSAN REFUSED TO FIX AN ISSUE THAT WAS THEIR FAULT. LET ME TELL YOU. HUGE LAW SUIT. I WILL NOT STOP UNTIL SOMEONE GETS THIS ISSUES RESOLVED.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED WHILE HER SON WAS DRIVING 70 MPH, THE VEHICLE DECELERATED TO 20 MPH, WITHOUT WARNING. THE DRIVER PULLED OFF THE ROADWAY, RESTARTED THE VEHICLE, AND THE VEHICLE DROVE AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THE FAILURE WAS SIMILAR TO TECHNICAL SERVICE BULLETIN TSB-10052883-6508 (POWER TRAIN). THE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BELLEVUE NISSAN (14762 SE EASTGATE WAY, BELLEVUE, WA 98007, (425) 289-1200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE FRONT SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

MODEL 09 ALTIMA HAS A KNOWN DEFECT WHERE THE STEERING WHEEL COLUMN LOCKS BECAUSE IT IS UNABLE TO IDENTIFY ITS OWN KEY. THE CAR WAS STATIONARY IN A PARKING LOT BUT THIS COULD HAVE HAPPEND ANYWHERE IF THIS PART HAD FAILED ON THE SIDE OF THE ROAD FOR EXAMPLE. THE VEHICLE OPERATES USING PUSH START AND THERE IS NO PHYSICAL KEY TO START THE ENGINE OUTSIDE OF INSERTING THE FOB, WHICH ALSO DIDNT WORK. ON 10/21/2020 THE ANTI THEFT SYSTEM FAILED TO RECOGNIZE THE KEY/FOB AND THERE IS NO OTHER WAY TO TURN ON THE CAR AND IT HAS TO BE TOWED. THIS IS THE SECOND TIME THIS PART FAILED RANDOMLY AND RENDERED THE CAR INOPERABLE, THE FIRST TIME WAS IN 2014. NISSAN COVERED REPLACING THIS PART THE FIRST TIME AFTER A SERVICE CAMPAIGN BUT IS NOW REFUSING TO DO SO FOR THIS NON WEAR AND TEAR PROBLEM. THIS IS AN EXTREMELY CONCERNING AND FRUSTRATING SAFETY PROBLEM AS THIS PART CAN FAIL AT ANY TIME AND PREVENT THE CAR FROM STARTING OR MOVING, OUTSIDE OF TOWING AND THIS WAS THE SECOND TIME THIS ISSUE HAVE HAPPENED. I HAVE CONTACTED NISSAN AND THEY REFUSE TO FINANCIALLY HELP, WARRANTY OR REIMBURSE US FOR A SAFETY MANUFACTURER DEFECT THAT PREVENTS THE CAR FROM RECOGNIZING ITS OWN KEY/FOB WITH NO ALTERNATIVE WAY TO START THE CAR. THE COST OF REPAIR AT A NISSAN DEALERSHIP WAS $800+ TO BE ABLE TO GET INTO OUR OWN CAR AFTER NISSAN REFUSED TO HELP US FOR THEIR OWN MANUFACTURER FAILURE. THIS ISSUE IS A SAFETY PROBLEM FOR MANY DRIVERS ON THE ROAD WHO OWN THIS MAKE AND MODEL CAR AND MAYBE SUSPECT TO THEIR CAR GETTING COMPLETELY DISABLED AT ANY TIME FROM THIS PART'S FAILURE WITH NO ALTERNATIVE BUT TO TOW IT OUT OF THE WAY. THANK YOU FOR YOUR REVIEW