NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,547 reports81,000 miles · Dec 3, 2015
Electrical SystemSteering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEYLESS IGNITION FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE STEERING WHEEL LOCK WAS REPLACED. AFTER THE VEHICLE WAS SERVICED, THE INTELLIGENT KEY FAILED TO START THE IGNITION. THE VEHICLE WAS NOT REPAIRED FOR THE SECOND TIME BUT THE DETA…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEYLESS IGNITION FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE STEERING WHEEL LOCK WAS REPLACED. AFTER THE VEHICLE WAS SERVICED, THE INTELLIGENT KEY FAILED TO START THE IGNITION. THE VEHICLE WAS NOT REPAIRED FOR THE SECOND TIME BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 02/19/16*LJ UPDATED 5/20/18*JB
NHTSA ODI #10808258
112,000 miles · Dec 3, 2015
Steering
I PURCHASED MY BRAND NEW 2009 NISSAN ALTIMA 2.5S ON APRIL 14, 2009. ON NOVEMBER 30, 2015 I WAS STRANDED AFTER DINING IN AT A RESTAURANT TO FIND THAT MY CAR WOULD NO LONGER START. I READ THE MANUAL AND IT STATED THAT THE ELECTRONICAL STEERING COLUMN WAS LOCKED AND IT WOULD NEED TO BE SERVICED AT A NISSAN DEALERSHIP. I CONTACTE…
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I PURCHASED MY BRAND NEW 2009 NISSAN ALTIMA 2.5S ON APRIL 14, 2009. ON NOVEMBER 30, 2015 I WAS STRANDED AFTER DINING IN AT A RESTAURANT TO FIND THAT MY CAR WOULD NO LONGER START. I READ THE MANUAL AND IT STATED THAT THE ELECTRONICAL STEERING COLUMN WAS LOCKED AND IT WOULD NEED TO BE SERVICED AT A NISSAN DEALERSHIP. I CONTACTED A LOCAL DEALERSHIP IN PINE BLUFF, AR AND WAS GIVEN AN ESTIMATE OF $961.01. I CONTACTED NISSAN CORPORATE ABOUT THE PROBLEM TO SEE IF THEY COULD ASSIST ME WITH THE ISSUE AND WAS TOLD THAT MY WARRANTY EXPIRED IN APRIL 14, 2015. THE WARRANTY WAS ORIGINALLY 3 YRS/36,000 MILES THEN WAS EXTENDED TO 6YRS/UNLIMITED MILES. THE REPRESENTATIVE TOLD ME THERE WAS NEVER A RECALL ON IT. THE ISSUE I HAVE WITH THAT IS, ALTIMA OWNERS WERE NEVER NOTIFIED OF THIS PROBLEM WHEN IN FACT NISSAN KNEW THERE WAS A PROBLEM BECAUSE THEY EXTENDED THE WARRANTY FROM 3 TO 6 YEARS. HOW WOULD AN OWNER KNOW THERE WAS EVER AN ISSUE WITH THE ELECTRONIC STEERING LOCK UNTIL THEY'VE EXPERIENCED IT? SOMETHING SHOULD BE DONE, NISSAN SHOULD BE HELD ACCOUNTABLE.
NHTSA ODI #10808203
40,100 miles · Dec 2, 2015
Electrical SystemSteering
THE ELECTRONIC STEERING WHEEL LOCK SYSTEM DIDN'T ENGAGE ON MY 2009 ALTIMA. THIS WOULD NOT ALLOW THE CAR TO BE STARTED. NISSAN EXTENDED THE WARRANTY ON THIS PART BUT MINE EXPIRED IN AUGUST OF 2015. I FEEL THIS IS A SAFETY ISSUE AS YOU COULD BE STRANDED AT ANYTIME ANWHERE WITH THIS ISSUE AND SHOULD HAVE BEEN A RECALL. THERE WAS A …
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THE ELECTRONIC STEERING WHEEL LOCK SYSTEM DIDN'T ENGAGE ON MY 2009 ALTIMA. THIS WOULD NOT ALLOW THE CAR TO BE STARTED. NISSAN EXTENDED THE WARRANTY ON THIS PART BUT MINE EXPIRED IN AUGUST OF 2015. I FEEL THIS IS A SAFETY ISSUE AS YOU COULD BE STRANDED AT ANYTIME ANWHERE WITH THIS ISSUE AND SHOULD HAVE BEEN A RECALL. THERE WAS A BAD SNOW STORM IN DENVER ON SUNDAY WHEN THIS OCCURRED AND IF IT HAD HAPPENED UP IN THE MOUNTAINS CROSS COUNTRY SKIING I WOULD HAVE BEEN STUCK IN A VERY UNSAFE SITUATION. I CONTACTED NISSAN AND THEY SAID THEY WILL NOT DO ANYTHING FOR ME AS THE EXTENDED WARRANTY HAS EXPIRED. HOWEVER THEY NEVER CONTACTED ME STATING IT WOULD BE COVERED AND HAD I KNOW I WOULD HAVE TAKEN THE VEHICLE IN BEFORE IT LEFT ME STRANDED WITHOUT A CAR FOR 4 DAYS. I HAD TO GET THE CAR TOWED TO THE DEALERSHIP TO GET IT WORKED ON. THIS ISSUE IS SO BAD THEY HAD TO ORDER THE PART AND WON'T GET IT IN UNTIL 2 DAYS AFTER I HAD BROUGHT IT IN TO GET FIXED. SOMEONE NEEDS TO LOOK INTO THIS BEFORE PEOPLE START GETTING HURT OR WORSE STRANDED AND DIE SOMEWHERE.
NHTSA ODI #10807954
Mileage unknown · Dec 2, 2015
Steering
I PARKED MY CAR WENT INTO THE STORE EVERYTHING WORKED JUST FINE BEFORE I GOT OUT, BUT WHEN I CAME OUT MY CAR WOULDN'T DO ANYTHING! I WAS STRANDED, AFTER READING THE OWNERS MANUAL I FOUND IT WAS THE STEERING LOCK UNIT! IF I HAD BEEN ON THE (WRONG SIDE OF TOWN) IT COULD'VE BEEN EVEN MORE DANGEROUS THAN IT ALREADY WAS! I CALLED THE…
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I PARKED MY CAR WENT INTO THE STORE EVERYTHING WORKED JUST FINE BEFORE I GOT OUT, BUT WHEN I CAME OUT MY CAR WOULDN'T DO ANYTHING! I WAS STRANDED, AFTER READING THE OWNERS MANUAL I FOUND IT WAS THE STEERING LOCK UNIT! IF I HAD BEEN ON THE (WRONG SIDE OF TOWN) IT COULD'VE BEEN EVEN MORE DANGEROUS THAN IT ALREADY WAS! I CALLED THE THIS SIMPLE PART IS $764 PLUS LABOR! AFTER READING MANY COMPLAINTS ONLINE THIS PART SHOULD HAVE BEEN RECALLED AS IT WAS ON THE 350Z
NHTSA ODI #10807950
54,000 miles · Dec 1, 2015
Electrical SystemSteering
THE STEERING LOCK FAILED, AND I COULD NOT START MY CAR. I HAD TO HAVE MY CAR TOWED TO THE TOPEKA NISSAN DEALER TO HAVE IT FIXED. IT COST $973.00
NHTSA ODI #10807793
57,000 miles · Dec 1, 2015
Steering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING COLUMN LOCK WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING COLUMN LOCK WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
NHTSA ODI #10807788
87,000 miles · Nov 30, 2015
Steering
I WILL NEVER BUY A NISSAN AGAIN. I REALLY LIKED MY CAR UNTIL THE STEERING WHEEL LOCKING SYSTEM WENT BAD. MY SON AND I WERE STUCK IN A PARKING LOT WITH NO HELP, IN A NOT SO GOOD AREA. I THEN HAD TO GET A TOW TRUCK AND GET TO A SHOP. WHERE THEN AT THE SHOP I WAS TOLD THEY COULDN'T DO ANYTHING BECAUSE IS HAD TO BE DONE BY NISSA…
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I WILL NEVER BUY A NISSAN AGAIN. I REALLY LIKED MY CAR UNTIL THE STEERING WHEEL LOCKING SYSTEM WENT BAD. MY SON AND I WERE STUCK IN A PARKING LOT WITH NO HELP, IN A NOT SO GOOD AREA. I THEN HAD TO GET A TOW TRUCK AND GET TO A SHOP. WHERE THEN AT THE SHOP I WAS TOLD THEY COULDN'T DO ANYTHING BECAUSE IS HAD TO BE DONE BY NISSAN. WE THEN HAD TO FIND A WAY TO GET THE CAR TO A NISSAN DEALER. THEN WHEN I STARTED LOOKING THIS ISSUE UP ON MY 2009 ALTIMA I SEE THAT IS HAS HAPPENED TO LOTS OF OTHERS AND NISSAN WON'T HELP OR MAKE A RECALL FOR IT. THEN COME TO FIND OUT, SURPRISE, SURPRISE, THE WARRANTY RAN OUT ON JUNE OF THIS YEAR. NISSAN NEVER EVEN GAVE A SECOND GLANCE AT HELPING COVER IT WHEN THEY KNOW THAT THIS IS AN ISSUE. $1000.00 LATER I HAVE A LIST OF THOUSANDS OF DOLLARS OF THINGS THAT THEY SAID NEED TO BE DONE. FUNNY, HAD THEM CHECKED, NOT AT ALL ISSUES LIKE THEY SAID.
NHTSA ODI #10807531
61,000 miles · Nov 30, 2015
Electrical System
VEHICLE WAS PARKED, STATIONARY WHEN I WENT TO START IT. NOTHING HAPPENED WHEN START BUTTON WAS PRESSED. THE CAR WAS RECOGNIZING THE KEY FOB, DUE TO THE FACT THAT WHEN I DIDN'T HAVE IT, IT WAS SAYING NO KEY. HOWEVER WOULD NOT START EVEN WHEN FOB WAS PRESENT. CONTACTED NISSAN SERVICE DEPARTMENT, THEY SAID IT WAS A COMMON PROBLEM, …
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VEHICLE WAS PARKED, STATIONARY WHEN I WENT TO START IT. NOTHING HAPPENED WHEN START BUTTON WAS PRESSED. THE CAR WAS RECOGNIZING THE KEY FOB, DUE TO THE FACT THAT WHEN I DIDN'T HAVE IT, IT WAS SAYING NO KEY. HOWEVER WOULD NOT START EVEN WHEN FOB WAS PRESENT. CONTACTED NISSAN SERVICE DEPARTMENT, THEY SAID IT WAS A COMMON PROBLEM, AFTER GOOGLING THE ISSUE I WAS SURPRISED AT HOW MANY SHEER NUMBERS OF THE SAME EXACT THING WAS HAPPENING. $1200 LATER, MY CAR IS FIXED JUST BECAUSE OF A FAULTY STEERING COLUMN LOCK, WHICH EVEN THE PRIVATE MECHANIC STATED WAS A BIG PROBLEM, ADDING THAT NISSAN RESPONDED BY CHANGING THE LOCK ON THE 2010 AND UP MODELS, HOWEVER NOT COMPENSATING ANY CURRENT OWNERS. MECHANIC ALSO ADVISED THAT THE PART IS SO FAULTY THAT IT WILL GO OUT AGAIN IN TIME. IM TAKING CAR BACK TO DEALER THE CAR HAD 50K ON IT WHEN I PURCHASED THIS SHOULD HAVE BEEN REPLACED UNDER WARRANT I CANT AFFORD 1200 BUCKS IF NOT FIXED IM NOT PAYING FOR A LEMON CAR
NHTSA ODI #10807477
74,000 miles · Nov 30, 2015
Electrical SystemSteering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. A WARNING LIGHT ILLUMINATED AND DISPLAYED A MESSAGE. THE CONTACT WAS STRANDED FOR OVER AN HOUR. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK CONTROL UNIT NEEDED TO BE REPLAC…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. A WARNING LIGHT ILLUMINATED AND DISPLAYED A MESSAGE. THE CONTACT WAS STRANDED FOR OVER AN HOUR. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #10807473
69,000 miles · Nov 27, 2015
Steering
VEHICLE WAS PARKED, STATIONARY WHEN I WENT TO START IT. NOTHING HAPPENED WHEN START BUTTON WAS PRESSED. THE CAR WAS RECOGNIZING THE KEY FOB, DUE TO THE FACT THAT WHEN I DIDN'T HAVE IT, IT WAS SAYING NO KEY. HOWEVER WOULD NOT START EVEN WHEN FOB WAS PRESENT. CONTACTED NISSAN SERVICE DEPARTMENT, THEY SAID IT WAS A COMMON PROBLE…
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VEHICLE WAS PARKED, STATIONARY WHEN I WENT TO START IT. NOTHING HAPPENED WHEN START BUTTON WAS PRESSED. THE CAR WAS RECOGNIZING THE KEY FOB, DUE TO THE FACT THAT WHEN I DIDN'T HAVE IT, IT WAS SAYING NO KEY. HOWEVER WOULD NOT START EVEN WHEN FOB WAS PRESENT. CONTACTED NISSAN SERVICE DEPARTMENT, THEY SAID IT WAS A COMMON PROBLEM, AFTER GOOGLING THE ISSUE I WAS SURPRISED AT HOW MANY SHEER NUMBERS OF THE SAME EXACT THING WAS HAPPENING. $1200 LATER, MY CAR IS FIXED JUST BECAUSE OF A FAULTY STEERING COLUMN LOCK, WHICH EVEN THE PRIVATE MECHANIC STATED WAS A BIG PROBLEM, ADDING THAT NISSAN RESPONDED BY CHANGING THE LOCK ON THE 2010 AND UP MODELS, HOWEVER NOT COMPENSATING ANY CURRENT OWNERS. MECHANIC ALSO ADVISED THAT THE PART IS SO FAULTY THAT IT WILL GO OUT AGAIN IN TIME.
NHTSA ODI #10807233