2009 Nissan Altima

OUR 2009 ALTIMA, LEFT US STRANDED IN A REMOTE LOCATION. THE CAR WAS PARKED AND TURNED OFF. WE HAVE AAA SO WE DIDN'T HAVE TO PAY FOR TOWING. BUT WE THOUGHT IT WAS SOMETHING SIMPLE LIKE BATTERY, OR BATTERIES IN THE REMOTE KEY. RESEARCH HAS SHOWN US THAT IS A KNOWN PROBLEM WITH THIS SPECIFIC YEAR MAKE AND MODEL OF VEHICLE. AND NISSAN IS CLEARLY NOT HELPING THEY'RE CUSTOMERS WITH THIS SAFETY ISSUE . WE WHERE LUCKIER THAN SOME PEOPLE THAT HAVE BEEN STRANDED IN WORSE PLACES, WITH CHILDREN AND NO WARNING. THIS FIX IS COSTING US $894.00 AT THE NISSAN SERVICE , I FILED A CASE WITH NISSAN THEY REFUSED TO HELP, SO WE WHERE STUCK ONCE AGAIN WITH OUR CAR AT THE SERVICE CENTER WITH A $105.00 DIAGNOSTIC CHARGE. SO WE COULDN'T TAKE IT SOMEWHERE ELSE FOR LESS EXPENSIVE REPAIR. THEY CAUGHT US HOOK, LINE, AND SINKER .

THIS CAR LEAKS WATER INTO THE DRIVERS SIDE FLOOR, AND KEEPS TRAPPED RAIN WATER INSIDE OF BOTH PANEL DOORS FOR WEEKS AFTER IT RAINS. I'VE ALREADY HAD TO GET THE EXHAUST MANIFOLD LEAK FIXED (WHICH LUCKILY WAS COVERED UNDER A RECALL). NOT TO MENTION THAT I ENDED UP HAVING TO GO TO THE ER LAST YEAR FOR A BREATHING TREATMENT BECAUSE FUMES WERE LEAKING INTO MY CABIN VIA THE AIR CONDITIONING(PROBLEM UNKNOWN/UNDIAGNOSED). BUT NOW LIKE MANY OTHER OWNERS OF THE 2009 NISSAN ALTIMA, UNFORTUNATELY THE STEERING WHEEL IGNITION LOCK/SWITCH MALFUNCTIONED CAUSING MY ENGINE NOT TO BE ABLE TO TURN ON SUDDENLY. WHEN I RETURNED TO MY CAR, THE KEY FOB WAS NOT RECOGNIZED AND THE ENGINE WILL NOT TURN ON. AFTER TOWING IT TO A LOCAL NISSAN DEALERSHIP, IT WAS DIAGNOSED AS A FAULTY STEERING WHEEL IGNITION LOCK, AND WILL COST ME AN AVERAGE OF $1100 TO FIX. AFTER CONTACTING NISSANS HEADQUARTERS TO SEE IF IT WOULD BE COVERED EVEN THOUGH THEIR "CAMPAIGN" ENDED IN JAN 2016 FOR MY VEHICLE, THEY DENIED THE REQUEST TO PROVIDE ASSISTANCE. I DON'T UNDERSTAND HOW ANY AUTO MANUFACTURER CAN BE ALLOWED TO GET AWAY WITH INSTALLING A FAULTY PART INTO THE CAR, AND THEN PASS ALONG THE ULTIMATE COST OF FIXING IT TO ANY OWNER. IT'S NOT OKAY TO SIMPLY COVER THE COST OF THOSE OWNERS WHO'S SWITCH FAILS DURING A CERTAIN TIME PERIOD, AND THEN INFORM THE REST OF US THAT THEY ARE UNWILLING TO HELP. NISSAN INSTALLED THE DEFECTIVE PART, AND THE RIGHT THING TO DO WOULD BE TO OWN UP TO THAT MISTAKE AND ISSUE A RECALL. CLEARLY NISSAN DOES NOT HAVE THE BEST INTEREST OF THEIR CUSTOMERS AT HEART. AND FROM WHAT I UNDERSTAND, THEY MUST HAVE KNOWN THAT PART WAS FAULTY ENOUGH NOT TO ISSUE A TEMPORARY EXTENSION OF THE

2009 NISSAN ALTIMA WOULD NOT START AFTER SHUT OFF WHICH REQUIRED A TOW TO NISSAN DEALERSHIP ( AUTO FAIR NISSAN TEWKSBURY, MA). PAID $119 FOR DIAGNOSTIC WHICH CONFIRMED A FAULTY ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT. PURCHASED AND REPLACED THE UNIT. ALTHOUGH THERE ARE A RECORD NUMBER OF COMPLAINTS, THE UNIT WAS NOT COVERED BY WARRANTY. RECEIPTS AVAILABE

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE IN PARK, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,120.

STEERING WHEEL LOCK THE SPECIALIST SAID THAT SHE WAS UNABLE TO HELP ME OUT WITH THE REPAIR THAT I AM NEEDING DONE FOR THE SECOND TIME SINCE THE RECALL IS EXPIRED. THE POINT I AM TRYING TO GET ACROSS TO NISSAN IN TENNESSEE IS THAT THE PART THEY PUT IN MY CAR IN NOVEMBER OF 2011 WAS MORE THAN LIKELY A RECALL OR A DEFECTIVE PART SINCE IT WENT OUT AGAIN FOR THE SECOND TIME AND I ONLY HAVE 71,000 MILES ON THE CAR. EVEN THE DEALERSHIP WHERE MY CAR IS WAITING TO GET REPAIRED SAID THAT IT IS VERY RARE THAT THIS PART TO GO OUT TWICE. WITH THE DEALERSHIP SAYING THAT MAKES ME COME TO THE CONCLUSION THAT THE STEERING WHEEL LOCK THAT WAS PUT IN MY CAR WAS A RECALL/DEFECTIVE PART SINCE IT WENT OUT AGAIN AND I WAS NEVER NOTIFIED THAT THERE WAS A EXTENDED RECALL FOR THE STEERING WHEEL LOCK OR I WOULD HAVE TAKEN MY CAR IN AND HAD IT CHECKED OUT. NOW THIS REPAIR IS GOING TO COST ME $1344.80 AND I THINK THAT IS RIDICULOUS!!! I AM SEEING ON WWW.CARCOMPLAINTS.COM OF OTHER 2009 NISSAN ALTIMA OWNERS ARE HAVING THE SAME PROBLEMS WITH THEIR VEHICLES AS WELL. OTHER OWNERS ARE GETTING HELP TO REPAIR THEIR VEHICLES FOR THIS PART AND OTHER OWNERS LIKE MYSELF ARE NOT GETTING HELP. I AM GLAD THAT NISSAN IN TENNESSEE REIMBURSED ME FOR THE REPAIR IN NOVEMBER OF 2011 BUT I NEED SOMETHING RESOLVED FOR THE REPAIR THAT NEEDS TO BE DONE NOW!! I DON'T WANT TO HAVE TO TRADE IN MY CAR SINCE IT IS PAID OFF AND ONLY HAS 71,000 MILES BUT I ALSO DO NOT NEED THIS CAR LEAVING ME STRANDED SOMEWHERE WITH MY 5 YEAR OLD SON EITHER FOR THE THIRD TIME ESPECIALLY AT NIGHT TIME ANYWHERE!! I AM RETIRED FROM THE POST OFFICE AND ONLY RECEIVES A CHECK ONCE A MONTH AND I AM A SINGLE MOTHER. SO YES THIS KIND OF REPAIR IS WAY TOO EXPENSIVE FOR ME TO AFFORD! PLEASE HELP ME WITH THIS ISSUE ASAP, I DONT WANT TO BE LEFT STRANDED AGAIN WITH MY SON!!