2009 Nissan Altima

IN 2020 RECEIVED A RECALL NOTICE FROM NISSAN FOR STEERING COLUMN LOCK REPLACEMENT. TOOK CAR TO GREENVILLE NISSAN (GREENVILLE, NC). SERVICE MANAGER TOLD ME MY VEHICLE WAS ACTUALLY NOT PART OF THAT RECALL, DESPITE THE NISSAN USA LETTER, SO I LEFT. APPROX. 9 MONTHS LATER (2/23/2021) THAT EXACT PART BROKE ON MY CAR, RESULTING IN INABILITY TO START ENGINE. COST ME $900+ OUT OF POCKET TO FIX EXACTLY WHAT IT WAS RECALLED FOR AND NOT ORIGINALLY DONE. FWIW THE TOW TRUCK DRIVER SAID THE SAME DEALERSHIP TRIED THE SAME THING WITH HIM ON HIS CAR. I AM ATTACHING ALL MY DOCUMENTATION FROM ORIGINAL LETTER, DOCUMENTS DEALER GAVE ME IN 2020, AND THE 2021 REPAIR AS WELL AS THE COST OF A RENTAL CAR TO GET AROUND DURING SERVICE.

I GOT IN MY CAR I DROVE UP TO THE AUTO PARTS STORE WHICH I TOOK MY NEIGHBOR TO TURN MY CAR OFF WENT IN CAME BACK OUT AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT UNLOCK AT WHICH TIME I HAD IT TOWED BACK TO THE HOUSE WHICH COST ME $125 AND 3 HOURS. COME TO FIND OUT THE PART IS ON RECALL THAT CALLS THE CAR TO DO THIS AND THE MANUFACTURER REFUSES TO HONOR IT SAYING I HAVE TO PAY TO REPLACE IT

CAR WOULD NOT START. WAS TOLD THE STEERING WHEEL LOCK HAD AN INTERNAL FAILURE. THIS HAPPENED BEFORE IN 2014 AND IT WAS REPAIRED AFTER I WAS STRANDED. I WAS TOLD THAT THE WARRANTY FOR THE 2014 REPAIR WAS A YEAR AND THE DEALERSHIP SERVICE DEPARTMENT NOR THE NISSAN HEADQUARTERS WOULD ASSIST IN THE $800 REPAIR. RECENTLY I NOTICED THE SERVICE CAMPAIGN FOR THE ELECTRONIC STEERING COLUMN LOCK (ESCL) BEING DEACTIVATED AND BEING REPLACED WITH A ELECTRONIC STEERING COLUMN BOX. THIS OFFER EXPIRED MAY 30, 2020. HOWEVER, I WAS NEVER NOTIFIED. WHEN I CALLED THE SERVICE DEPARTMENT AT THE DEALERSHIP AND NISSAN HEADQUARTERS I WAS TOLD THAT MY VEHICLE COULD NOT BE MODIFIED. THIS MAKES NO SENSE. THERE ARE A LARGE NUMBER OF COMPLAINTS ON YOUR WEBSITE REGARDING THE SAME PROBLEM, AND YET NOTHING HAS BEEN DONE.

THE PASSENGER AIRBAG SEEMS TO BE FAULTY DUE TO A SENSOR FAIL. SO THE AIRBAG LIGHT MALFUNCTIONS AND THE AIRBAG WON'T WORK. SINCE THIS IS CLEARLY A SAFETY ISSUE, I WAS HOPING YOU WOULD LOOK INTO A RECALL. IT IS A PROBLEM A SIGNIFICANT NUMBER OF 2009 NISSAN ALTIMA OWNERS SEEM TO HAVE (SEE HTTPS://M.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2009/SEAT_BELTS_AIR_BAGS/AIR_BAGS.SHTML).

I WAS LEFT STRANDED WHEN CAR WOULD NOT START. THANKFULLY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I HAD IT TOWED TO DEALER. TURNS OUT IT WAS A DEFECTIVE STEERING WHEEL LOCK. NISSAN HAD PREVIOUSLY HAD A SERVICE CAMPAIGN TO REPLACE THIS PART FREE OF CHARGE BECAUSE THEY ACKNOWLEDGED THAT IT WAS DEFECTIVE AT MANUFACTURE. I WAS NOT AWARE OF THIS CAMPAIGN AND AM NOW OUT $862.46 AS NISSAN DECIDED IT WILL NO LONGER HONOR THEIR RESPONSIBILITY IN THIS CAMPAIGN.

A NIGHTMARE WHILE AWAKE. WHILE BACKING OUT OF A BANK PARKING LOT I HIT A POLE LIGHTLY. I STOPPED THE CAR BEFORE SHIFTING INTO DRIVE. WHEN I ACCELERATED THE CAR LURCHED FORWARD AT A FAST SPEED. I TRIED BRAKING BUT THE CAR KEPT GOING FORWARD SLAMMING INTO THE BACK OF A PARKED SUV WITH THE DRIVER INSIDE PUSHING IT FROM THE PARKING SPACE UP ONTO THE SIDE WALK. AND SIDE SWIPING A PARKED TRUCK PUSHING IT INTO THE SUV PASSENGER SIDE.. THE ACCELERATION WAS SO GREAT I AM SO MY CAR IS TOTALED. I AM PHYSICALLY AND EMOTIONAL SICKEN BY THIS AND THE DAMAGES CAUSED FROM SOMETHING NISSAN COULD HAVE PREVENT BY FIXING THE PROBLEM. THE CAR WAS STILL TRYING GO AFTER BEING STOPPED BY THE VEHICLE I HIT AND MY FOOT ON THE BRAKE. THE LADY FROM THE BANK TOLD ME TO APPLY THE EMERGENCY BRAKE AND THAT STOPPED THE CAR. I COULD NOT GET THE CAR OUT OF DRIVE MODE AFTER THE ACCIDENT AND HAD TO SHUT IT DOWN IN DRIVE MODE. THIS WAS A SCENE OUT OF A HORROR SHOW. IT HAPPENED IN SPRINGFIELD MA AWAY FROM MY HOME. I AM GLAD THE INJURIES ARE NOT FATAL AS ONE INCIDENT WAS.

THE FRONT SUSPENSION HAS CAUSED MY TYRODE TO COME OFF CAUSE THE BRACKET THAT IS ON THE STRUT BAR THAT THE STABALIZER BOLTS ONTO HAS BROKE OFF FROM WHERE ITS ATTACHED TO. I CAN NOT KEEP THE FRONT RIGHT WHEEL TIGHT IT HAS CAME OFF WITH ME DRIVING DOWN A CITY STREET WHICH WAS SEAGOVIILLE RD. IN SEAGOBILLE TX. ALL PROBLEMS FRONT SUSPENSION.

WENT TO START MY CAR THE OTHER DAY AND IT FAILED TO START WITH A LITTLE KEY ICON ON THE DASHBOARD AND MY PUSH TO START BUTTON READING LOCK. I ASSUMED THAT THE BATTERY WAS DEAD BECAUSE IT WAS ABOUT -20 DEGREES FAHRENHEIT AT THE TIME, HOWEVER WHEN I WENT TO JUMP IT IT STILL WOULDN'T EVEN ATTEMPT TO TURN OVER WHEN I PRESSED THE START BUTTON. THIS APPEARS TO BE A COMMON ISSUE WITH MY MAKE AND MODEL OF CAR, HOWEVER THE MANUFACTURER HAS ISSUED A RECALL ON ONLY SELECT CARS FOR THE MAKE MODEL AND YEAR DESPITE IT BEING WIDESPREAD ACROSS THE THAT LINE OF VEHICLE FOR THAT YEAR. WHILE I WAS FORTUNATE TO BE HOME WHEN THIS HAPPENED, BEING STRANDED SOMEWHERE IN THIS COLD OF WEATHER WITHOUT THE ABILITY TO START YOUR CAR COULD BE VERY DANGEROUS.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED WHILE ATTEMPTING TO START VEHICLE, THERE WAS A SECURITY ALERT WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.