2009 Nissan Altima

In 2009 Nissan built S models with an SL package. These models came with a push button start in lieu of a key start. These vehicles came with an electronic steering wheel lock mechanism. The electronic steering wheel lock mechanism was deemed defective on the push button start vehicles. Nissan ultimately did a campaign to have this repaired. In November 2021, my Nissan Altima electronic steering mechanism prevented my vehicle from turning on. I researched the problem and learned of the expired Nissan campaign. I never received notification of said campaign. I contacted Nissan Consumer Affairs and started a complaint. After being told by Nissan Consumer Affairs that my vehicle didn't qualify for the campaign, I paid Rockland Nissan $1411.60 for the repair. Soon thereafter, I purchased another electronic part associated with this push button start system. During this transaction, I provided the Rockland Nissan parts employee with my vin number. I learned that my vin number reflected that my vehicle has a key start ignition. I literally had to escort the parts employee outside and show them the vehicle to prove that it did have a push button start. I again contacted Nissan Consumer Affairs. I informed them of my findings. Stated it was unfair that my vehicle didn't qualify for their campaign because the vin shows up as the vehicle having a key start ignition. I sent photos of my vehicle, my original window sticker showing that my vehicle came with a push button start system. They responded that the campaign ended and my vehicle is now too old and has too many miles. I responded that this was not the case when the campaign was active. I also stated neither I nor the original owner were ever notified of the campaign. And they should have covered the repair for these reasons.

The contact owns a 2009 Nissan Altima. The contact stated that while his son was attempting to start the vehicle, the vehicle failed to start. The contact mentioned that the vehicle failed to start and was given a jump start by another vehicle. The contact stated that the steering column box needed to be tapped in order for the vehicle to operate. The vehicle was not taken to the dealer. The vehicle was not repaired, and the failure recurred. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in Technical Service Bulletin: 10119195. The approximate failure mileage was 80,000.

My vehicle is inoperable due to electronic steering column box. This locking mechanism is not engaging and has caused the vehicle to stop operation. I have been told this system is an anti theft device. It stopped working all of the sudden and I had to have the vehicle towed home thankfully I did not get into an an accident due to this mechanical failure.

2009 Nissan Altima It's relating to the Steering Assembly lock that was defective. I have this vehicle and  this issue came up in 2013 and it was fixed.  I had this issue come up again in late 2021 and I need to fix it again out of pocket.  I read in your article that in 2017  Nissan issued a fix to this.  I paid about $600 in 2013 and now they're quoting $1800 plus tax. Would I still be eligible to have this covered by Nissan as it's a known recurring problem? Thanks,  [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I am having an issue where my car door (driver side) will either not unlock or not stay shut. I have been stuck in my car two days in a row after arriving at work but what is even more disturbing is that my car door went flying open last night on the way home from work when it was completely shut. EXTREMELY DANGEROUS !!! Where do I file a "complaint" for lack of a better term ? Or concern to have this investigated ? This is a 2009 Nissan Altima.

The contact owns a 2009 Nissan Altima. The contact stated that after entering the vehicle and attempting to start the vehicle, the contact depressed the Push to Start button and depressed on brake pedal to start the vehicle however, the vehicle would not start. The contact stated she tried to start her vehicle manually and the vehicle still would not start. She then had an independent mechanic arrive to her residence to diagnose the vehicle. The contact was informed that similar vehicles had experienced the same failure. The contact stated that she contacted the dealer and was informed that her vehicle was not under an open recall. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.

The contact owns a 2009 Nissan Altima. The contact stated while the vehicle was parked, the vehicle would not start up. The vehicle was inspected by a locksmith and diagnosed with needing the electronic steering column lockbox replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was not available.

The contact owns a 2009 Nissan Altima. The contact stated that after entering the vehicle and attempting to start the vehicle, the contact depressed the Push to Start button and depressed on brake pedal to start the vehicle however, the vehicle would not start. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and replaced the battery and the key slot to attempt to fix the issue however, the battery replacement failed to fix the vehicle. The contact called a local dealer and was informed over the phone that the failure could be related to the electronic steering locking module and would need to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.