2009 Nissan Altima

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE INTELLIGENT KEY WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK/SMART KEY LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE EXTENDED WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 60,000.

3 TIMES IN THE LAST 2 WEEKS MY WIFE HAS BEEN STRANDED IN SUB FREEZING TEMPERATURE DUE TO THE ELECTRONIC STEERING COLUMN LOCK (ESCL) NOT UNLOCKING. EACH TIME THE CAR HAS BEEN STOPPED AND DOES NOT RESTART. HAVING READ MULTIPLE REPORTS NISSAN EXTENDED THE WARRANTY ON THE PART AND EVEN REMOVED IT FROM 2010 MODELS HOWEVER I AM OUT OF LUCK SINCE THE EXTENDED WARRANTY HAS EXPIRED. THIS DEFECTIVE PART SHOULD BE PART OF A NATIONAL RECALL AND CONSUMERS SHOULD BE REIMBURSED FOR FIXES AND TOWING COST. CURRENTLY NISSAN WILL NOT FIX THE ISSUE UNTIL IT IS OCCURRING WHICH MEANS YOU HAVE TO WAIT TO BE STRANDED SOME WHERE AND HAVE IT TOWED TO A NISSAN DEALERSHIP TO BE FIXED WHICH IS ABSOLUTELY INSANE. I AM LUCKY THAT ME AND MY WIFE ARE HANDY AND HAVE BEEN ABLE TO RESTART THE CARD BY LITERALLY HAMMERING ON THE ESCL UNTIL IT UNLOCKED. IF WE HAD KIDS OR WERE IN THE MIDDLE OF AN EMERGENCY THIS WOULD BE GATHERING NATIONAL NEWS ATTENTION ON HOW NISSAN KNEW ABOUT A DEFECTIVE PIECE AND (EVEN REPLACING IT IN THE NEXT YEARS MODEL). I WOULD APPRECIATE ANYONE'S HELP IF BRINGING AWARENESS OF NISSAN'S NEGLIGENCE. *TR

I WAS PARKED IN BANK PARKING LOT ON 601. S CLARK ST, CHICAGO, IL WHEN PUSHING THE THE START PUSH BUTTON, THE CAR WOULD NOT START. THE KEY SYMBOL WAS ILLUMINATING. TRIED TO JUMP THE BATTERY AND THE CAR WOULDN'T START. CONTACED NISSAN DEALERSHIP TO TRY TO TROUBLESHOOT. SO, I HAD FMY BOYFRIEND DRIVE ME TO THE DEALERSHIP, BOUGHT A NEW BATTERY FOR THE REMOTE TRANSMITTER, THE CAR STILL WOULDN'T START. SO THE CAR WAS TOWED TO THE DEALERSHIP THE ELECTRONIC STEERING LOCK MODULE WENT OUT ON THIS CAR. AND THE COST OF REPAIRS WAS 1,162.15

I WAS DRIVING MY CAR ALL DAY WITH NO PROBLEMS AT ALL. I DECIDE TO THE GROCERY STORE WITH MY SON AND AFTER DOING ALL MY SHOPPING I GET BACK INTO MY CAR AND THE KEY SECURITY LIGHT WAS ON AND I TRIED TO START THE CAR BY PRESSING THE PUSH START BUTTON AND IT WOULD NOT START. THE KEY ALLOWS ME TO LOCK AND UNLOCK THE DOOR EVEN RECOGNIZING IT WHEN I PUT IT IN THE IGNITION BUT WOULD NOT START. ME AND MY SON WAS STRANDED FOR HOURS IN COLD. I HAD TO LEAVE THE CAR IN THE PARKING LOT FOR 3 DAYS BEFORE I WAS ACTUALLY AVAILABLE TO GET IT TOWED. AND THEN I WAS INFORMED ITS GOING TO COST ABOUT $1000 TO HAVE IT FIXED BECAUSE OF A STEERING LOCK. WHEN I RESEARCHED THIS IS A COMMON AND KNOWN ISSUE WITH THESE CARS. I JUST GOT THIS CAR ABOUT 2 YEARS AGO WHY DO I HAVE TO PAY FOR SOMETHING I DIDN'T DO TO THE CAR. WHY ARE THESE CARS STILL BEING STOLE TO THE PUBLIC AND PEOPLE NOT AWARE OF THESE ISSUES. THIS COULD OF HAPPEN ANYWHERE!! AND I DON'T STAY IN THE MOST SAFEST AREA THESE PROBLEMS ARE DANGEROUS FOR THEM TO JUST HAPPEN ANYWHERE. AND IT'S DECEMBER!!! IT'S COLD!!! WHY AM I COMING OUT OF POCKET FOR A NISSAN ISSUE!!! *TR

I TRIED TO START THE VEHICLE THIS MORNING, WHICH HAS A PUSH-BUTTON START, BUT THE CAR WOULDN'T START. THE OUTDOOR TEMPERATURE WAS AROUND 6 DEGREES. I GOT A LIGHT ON THE DASH THAT THAT INDICATES THERE'S A PROBLEM WITH THE STEERING WHEEL LOCK MECHANISM (ATTACHED PHOTO). THE VEHICLE WILL NOT START UNLESS THIS LOCK MECHANISM IS REPLACED. APPARENTLY, THERE WAS A VOLUNTARY RECALL ON THE WHEEL LOCK MECHANISM FOR OWNERS WHO'VE HAD ISSUES, WHICH EXPIRED JAN 2016. THE PART AND REPAIR CAN COST $900-$1000. HERE IS A LINK TO THE EXPIRED SERVICE BULLETIN: HTTP://WEB.ARCHIVE.ORG/WEB/20150219214832/HTTP://WWW.NISSANASSIST.COM/WEB/ESCL_WARRANTY_EXTENSION/PROGRAMDETAILS.PHP?MENU=61

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN HAD TO BE REPLACED AND REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

2012-I WAS HEADED TO MY CAR TO DRIVE HOME FROM WORK. MY CAR WOULDN'T START. I TRIED JUMPING THE BATTERY AND A FEW OTHER THINGS AND NOTHING HAPPENED. IT WAS WINTER IN MICHIGAN AND IT WAS SNOWING AND IT WAS FREEZING OUT. AFTER RESEARCHING THE MAKE AND MODEL YEAR, 2009 ALTIMA, I REALIZED THE PROBLEM WAS THE STEERING COLUMN. MY STEP FATHER WATCHED A YOUTUBE VIDEO TO FIX MY CAR. HE PUT A ZIP TIE IN TO HOLD THE COLUMN OPEN SO THE CAR WOULD START EVEN THOUGH IT CANT LOCK NOW. WHICH MEANS, I CANT USE MY AUTOMATIC STARTER AND I LIVE IN MICHIGAN WERE IT'S COLD IN THE WINTER. I AM THANKFUL THIS DIDNT HAPPEN WHILE OUT ON BACK ROADS. IN 2015 THE ZIP TIE BROKE AND I WAS STRANDED ONCE MORE DURING WINTER. IT TOOK SEVERAL HOURS BEFORE I COULD GET SOMEONE TO HELP ME. SO I SAT IN MY CAR WITH NO HEAT AND FROZE. IT WAS BLOWING SNOW AND IT WAS 14 DEGREES OUT. WHO KNOWS WHAT THE WIND CHILL WAS. BUT, I WAS STUCK ONE MORE TIME! MY STEP DAD ONCE MORE CAME TO THE RESCUE. I HAD MY HUNTING KNIFE IN THE CAR SO HE JAMMED THE COLUMN OPEN AND I DROVE IT HOME THAT WAY. ONCE HOME HE PUT A BOLT IN THE COLUMN TO PREVENT IT FROM LOCKING UP. I WISH I WOULD HAVE KNOWN ABOUT THIS ISSUE BEFORE I BOUGHT THIS CAR. I LOVE MY CAR BUT I HATE THAT NISSAN WONT STAND BEHIND THEIR PRODUCT. THIS IS A SERIOUS ISSUE AND THE PART TO FIX IT IS ABOUT $1000! THIS IS A KNOWN ISSUE THAT NISSAN SHOULD FIX. WHAT IF I WAS IN THE UP AND THIS HAPPENED? I TRULY WANT TO KNOW WHY THE STEERING COLUMN ISSUE IS NOT CONSIDERED A BIG ENOUGH ISSUE FOR A RECALL!