2009 Nissan Altima

I WENT TO THE VALERO IN CABOT, AR TO GET GAS THIS PAST WEDNESDAY MORNING BEFORE I WAS TO GO TO WORK, AND WHEN I GOT BACK INTO MY CAR AND IT WOULDN'T START. THE INTELLIGENT KEY INDICATOR LIGHT WAS ON, AND WOULD NOT START. I COULD NOT PRESS THE BRAKE IT WAS VERY STIFF AND THE START BUTTON WOULD NOT COME OUT OF THE LOCK POSITION I READ THE OWNERS MANUAL, CALLED THE NORTH LITTLE ROCK NISSAN DEALER, AND REALIZED THERE WAS NOTHING I COULD DO EXCEPT HAVE IT TOWED TO THE DEALERSHIP. THIS IS A 2009 MODEL WITH 55,000 MILES, AND I TAKE GREAT CARE OF IT. THE MECHANIC CALLED ME LATER AND SAID I NEED A NEW STEERING LOCK UNIT. HE SAID IT WOULD COST ABOUT $1200.00 TO REPAIR, AND HE SAID IT ISN'T COVERED UNDER WARRANTY, AND THERE WAS NO RECALL, AND TO LET HIM KNOW WHAT I WANTED TO DO. THIS IS FAULTY EQUIPMENT FROM NISSAN AND THIS ISSUE COULD NOT HAVE BEEN PREVENTED BY ANYTHING I COULD HAVE DONE OR NOT DONE. NOT ONLY DO I NOT HAVE 1200.00, BUT I HAVE 3 KIDS AND A JOB I THAT I NEED TO GET BACK & FORTH TO. I HAVE BEEN STRANDED FOR 3 DAYS NOW, I HAVE MISSED WORK BECAUSE I DON'T HAVE ANOTHER MODE OF TRANSPORTATION, MY INSURANCE COVERS NOTHING EXCEPT $75 FOR THE TOW, AND I HAVE SPENT COUNTLESS HOURS ON MY PHONE WITH NISSAN. I'M WITHOUT CAR, NO WAY TO GET TO WORK TO SUPPORT MY FAMILY, AND DO NOT HAVE ENOUGH GROCERIES TO SURVIVE THE W/E !!! THERE SHOULD ALREADY BE A RECALL ON THIS, AS I HAVE READ & BEEN TOLD BY NISSAN THIS HAS HAPPENED TO 08,09,10 MODELS. THERE DEFINITELY NEEDS TO BE A FORMAL RECALL ON THIS PART BECAUSE IT HAS AFFECTED TOO MANY PEOPLE AND IT COULD EASILY RESULT IN DEATH IF THE LOCK OUT TAKES PLACE IN TRAFFIC.. I HAVE BEEN UNABLE TO GET THE DEALER TO WORK WITH ME, MUCH LESS RETURN MY CALLS OR EMAILS. I MAY VERY WELL LOSE MY JOB IF I HAVE TO TAKE OFF WORK ANYMORE, BECAUSE I DO NOT HAVE ANOTHER MEANS OF TRANSPORTATION... PATHETIC. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENGINE FAILED TO START WHEN ENGAGING THE PUSH-TO-START SWITCH. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE STEERING LOCK MECHANISM WOULD NEED TO BE REPLACED. THE REQUIRED PART WAS ORDERED AND THE VEHICLE WAS SCHEDULED FOR REPAIRS WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

MY WIFE WAS ABOUT TO HEAD HOME FROM WORK IN THE AFTERNOON. THE KEY FOB UNLOCKED THE CAR LIKE USUAL BUT THE CAR WAS UNRESPONSIVE IN HER ATTEMPT TO START IT. THE KEY LIGHT WAS ILLUMINATED ON THE DASH. WE TRIED A NUMBER OF THINGS BUT THE PUSH-TO-START BUTTON WOULDN'T CHANGE OUT OF THE 'LOCK' POSITION - EVEN TO GO TO 'ACCESSORY' MODE. I HAD THE CAR TOWED TO A LOCAL NISSAN DEALER WHICH INFORMED US THAT THE STEERING LOCK UNIT MALFUNCTIONED AND WILL HAVE TO BE REPLACED. THE CAR WILL NOT BE ABLE TO START UP UNTIL IT IS FIXED. THE PART IS NOT UNDER WARRANTY AND COSTS CLOSE TO $500. MY FINAL QUOTE WAS $864 FROM THE DEALER. THE CAR WILL HAVE TO BE REPROGRAMMED, SO THERE IS NO WAY TO CIRCUMVENT THE DEALER'S COST. NISSAN NEEDS TO OWN UP TO THEIR MISTAKE AND RECALL THIS DEFECTIVE PART. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE STEERING LOCK MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 35,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE POWER STEERING LOCK FAILED. THE VEHICLE WAS REPAIRED FOR THE STEERING LOCK MECHANISM. THE MANUFACTURER WAS CONTACTED AND OFFERED HER THE COMPONENT AT A LOWER PRICE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,980. THE CURRENT MILEAGE WAS APPROXIMATELY 65,900. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE INTELLIGENCE KEY MALFUNCTION WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ELECTRONIC STEERING COLUMN LOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING LOCK MECHANISM FAILED. THE CONTACT ATTEMPTED TO START THE VEHICLE BY ENGAGING THE PUSH-TO-START BUTTON BUT TO NO AVAIL. IN ADDITION, THE INTELLIGENT KEY MALFUNCTION INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST, AND ADVISED THE CONTACT THAT THE STEERING LOCK MECHANISM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.

CAR FAILED TO START, INTELLIGENT KEY WOULD NOT WORK. AFTERMARKET REMOTE START SYSTEM WAS USED TO START CAR AND DRIVE HOME, PERHAPS 15 MILES. NEXT DAY, REMOTE START SYSTEM WAS USED TO START CAR AND DRIVE TO DEALER, 40 MILES AWAY. AFTER ABOUT 15 MILES, EVERYTHING DIED WHILE ON THE INTERSTATE AND HAD TO COAST TO THE SHOULDER. CAR WAS THEN TOWED REMAINDER OF WAY TO DEALER. DIAGNOSED AS DEFECTIVE STEERING LOCK AND REPLACED. DEALER SAID AFTERMARKET REMOTE START SYSTEM PROBABLY TIMED OUT, WHICH IS WHY IT DIED ON THE INTERSTATE. *TR

I WENT TO WORK ON THE 7TH FOR 11-7 SHIFT. WHEN I TRY STARTING MY CAR TO LEAVE ON THE 8TH @ 7:07, IT WOULD NOT START. THE YELLOW WARNING KEY CAME UP ON THE DASH. THE LIGHTS, LOCKING THE CAR WORKS, THE HORN WORKS. I CALL AAA THEY COULD GET IT STARTED. I CALLED NISSAN AFTER I TOOK THE CAR HOME AS I HAVE STUFF IN IT THAT I COULDN'T LEAVE AT A SHOP. THEY SAID I SHOULD TAKE IT TO A NISSAN DEALER AND LET THEM KNOW THE COST AND WHAT THE PROBLEM WAS. I WENT ON LINE AND SEARCH IT UP ONLY TO FIND SO MANY WITH THIS SAME OR VERY SIMILAR PROBLEM. I CALL BACK NISSAN AND LET THEM KNOW IT IS NOT AN ISOLATED PROBLEM AM HAVING. THE DEALER KNEW WHAT THE PROBLEM WAS IN LESS THAN 30MIN. IT WAS THE STEERING COLUMN NEED TO REPLACE. NOW I SPEND $910 AND NISSAN TELLING ME THEY CAN NOT FINANCE IT AS THERE IS NO RECALL ON THE PART. PLEASE, EVERYONE, LET US JOIN TOGETHER AND CLAIM WHAT IS OURS. *TR

CAR WOULD NOT START. YELLOW KEY LIGHT AND FLASHING RED KEY LIGHT ON PANEL. SEEMED LIKE A SECURITY ANTI-THEFT PROBLEM BUT IT TURNED OUT TO BE A FAULTY STEERING LOCK MECHANISM. A $700 REPAIR. AND, WHAT'S WORSE IS, THERE WAS NO RECALL FOR THIS ITEM EVEN WITH MANY COMPLAINTS REPORTED. THIS WAS RECALLED ON OTHER NISSAN MODELS (CUBE, 390, ETC) BUT NO ON THE ALTIMA. NOT HAPPY. *TR