NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,547 reports65,000 miles · Feb 7, 2013
Electrical System
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT THE VEHICLE DID NOT RECOGNIZE THE KEY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE F…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT THE VEHICLE DID NOT RECOGNIZE THE KEY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10496763
50,126 miles · Feb 7, 2013
Steering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN HE ATTEMPTED START THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE STEERING ASSEMBLY. THE DEALER REPLACED THE STEERING ASSEMBLY. THE FAILURE MILEAGE WAS 50,126 AND…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN HE ATTEMPTED START THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE STEERING ASSEMBLY. THE DEALER REPLACED THE STEERING ASSEMBLY. THE FAILURE MILEAGE WAS 50,126 AND THE CURRENT MILEAGE WAS 50,400. UPDATED 03/04/13
NHTSA ODI #10496761
35,000 miles · Feb 7, 2013
Power Train
MY 2009 NISSAN ALTIMA WOULD NOT CRANK. IT WAS FINE WHEN I DROVE IT TO WORK. WHEN I WENT TO GO HOME, IT WOULD NOT CRANK AND A YELLOW LIGHT WITH A KEY CAME ON. I HAVE TO GET MY CAR TOWED TOMORROW BECAUSE THE POWER STEERING LOCK WENT OUT. I'VE NOTICED THIS IS COMMON WITH THIS YEAR MAKE AND MODEL. THIS IS RIDICULOUS, THERE NEEDS TO …
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MY 2009 NISSAN ALTIMA WOULD NOT CRANK. IT WAS FINE WHEN I DROVE IT TO WORK. WHEN I WENT TO GO HOME, IT WOULD NOT CRANK AND A YELLOW LIGHT WITH A KEY CAME ON. I HAVE TO GET MY CAR TOWED TOMORROW BECAUSE THE POWER STEERING LOCK WENT OUT. I'VE NOTICED THIS IS COMMON WITH THIS YEAR MAKE AND MODEL. THIS IS RIDICULOUS, THERE NEEDS TO BE A RECALL. I'VE READ OVER 50 INCIDENTS JUST LIKE MINE THIS MONTH ALONE!!!!!!!!!!!!! *TR
NHTSA ODI #10496682
48,132 miles · Feb 6, 2013
Steering
I DROVE TO WORK, AND PARKED MY CAR. 8 HOURS LATER, I GOT IN MY CAR TO GO HOME. TRIED STARTING IT, BUT THE KEY INDICATOR LIGHT WAS ON, THE BRAKE WOULDN'T PUSH IN, AND THE CAR WOULDN'T START. I HAD TO HAVE THE CAR TOWED TO THE NISSAN DEALERSHIP. THEY DETERMINED THAT THE STEERING LOCK UNIT NEEDED TO BE REPLACED. THE PART WAS O…
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I DROVE TO WORK, AND PARKED MY CAR. 8 HOURS LATER, I GOT IN MY CAR TO GO HOME. TRIED STARTING IT, BUT THE KEY INDICATOR LIGHT WAS ON, THE BRAKE WOULDN'T PUSH IN, AND THE CAR WOULDN'T START. I HAD TO HAVE THE CAR TOWED TO THE NISSAN DEALERSHIP. THEY DETERMINED THAT THE STEERING LOCK UNIT NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER WHICH SEEMED FISHY TO ME, SO I DID SOME RESEARCH. IT SEEMS THAT 100'S OF OTHER NISSAN ALTIMA OWNERS HAVE HAD THE SAME PROBLEM IN THE PAST YEAR. NISSAN NORTH AMERICA, INC INFORMED ME THAT THERE IS NO RECALL, AND I SHOULD CONTACT THE NATIONAL HIGHWAY ADMINSTRATION TO HAVE A RECALL PUT INTO AFFECT. THIS COULD BE A SERIOUS SAFETY ISSUE, AND NEEDS TO BE ADDRESSED. THANKFULLY I WAS AT WORK WHEN THIS HAPPENED, BUT WHAT IF I WAS IN THE MIDDLE OF NOWHERE, IN THE FREEZING COLD, AND MY CAR WOULDN'T START. THE STEERING LOCK UNIT SHOULD BE RECALLED! I HAD TO PAY OVER $1,000 TO HAVE THIS PART FIXED, AND SINCE THE PART WAS ON BACKORDER, I DIDN'T HAVE A VEHICLE FOR AN EXTENDED AMOUNT OF TIME. PLEASE HELP THE 100'S OF PEOPLE AFFECTED BY THIS FAULTY PART!!! *TR
NHTSA ODI #10496611
71,000 miles · Feb 6, 2013
Electrical SystemSteering
I HAD DRIVEN THE CAR FROM HOME TO THE GAS STATION APPROX. 5 MILES FROM HOME. I TURNED THE CAR OFF, FILLED THE CAR WITH GAS AND UPON STARTING THE CAR TO LEAVE THE CAR WOULDN'T START. A RED KEY LIGHT CAME ON IN DASH.CAR USED TO BE TOWED TO DEALERSHIP. IT WAS THERE THAT IT WAS FOUND TO BE A STEERING LOCK MALFUNCTION. THAT COST ME A…
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I HAD DRIVEN THE CAR FROM HOME TO THE GAS STATION APPROX. 5 MILES FROM HOME. I TURNED THE CAR OFF, FILLED THE CAR WITH GAS AND UPON STARTING THE CAR TO LEAVE THE CAR WOULDN'T START. A RED KEY LIGHT CAME ON IN DASH.CAR USED TO BE TOWED TO DEALERSHIP. IT WAS THERE THAT IT WAS FOUND TO BE A STEERING LOCK MALFUNCTION. THAT COST ME A TOTAL OF 1000.61. 402.50 IN LABOR AND 538.81 IN PARTS PLUS TAX AND MISC. THE PATS WAS ON BACK ORDER. I JUST GOT MY CAR BACK AFTER A WEEK BECAUSE THE PART WAS OVERNIGHTED. OTHERWISE THEY ESTIMATED ME GETTING MY CAR BACK AFTER THE 8TH OF FEB. WHEN ASKED ABOUT A RECALL I WAS TOLD IT WAS UNKNOWN BUT ALSO THAT THIS PART WAS UNUSUAL FOR BACKORDER. *TR
NHTSA ODI #10496604
115,000 miles · Feb 5, 2013
Steering
I WAS LEFT STRANDED IN THE FREEZING RAIN/SLEET THIS PAST SATURDAY. AFTER A COUPLE OF HOURS OF TRYING EVERYTHING, MY CAR WAS PLACED ON A ROLL BACK AND TOOK TO A LOCAL GARAGE. I WAS TOLD IT WAS THE STEERING LOCK CONTROL UNIT AND WOULD BE BETWEEN $600-$800 DOLLARS TO GET IT FIXED. I WAS ALSO TOLD THE PART WAS NOT IN STOCK,SO MY MEC…
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I WAS LEFT STRANDED IN THE FREEZING RAIN/SLEET THIS PAST SATURDAY. AFTER A COUPLE OF HOURS OF TRYING EVERYTHING, MY CAR WAS PLACED ON A ROLL BACK AND TOOK TO A LOCAL GARAGE. I WAS TOLD IT WAS THE STEERING LOCK CONTROL UNIT AND WOULD BE BETWEEN $600-$800 DOLLARS TO GET IT FIXED. I WAS ALSO TOLD THE PART WAS NOT IN STOCK,SO MY MECHANIC WILL HAVE TO CALL DAILY TO CHECK ON IT. I'M FURIOUS AT NISSAN. THIS IS ACTUALLY MY 5TH NISSAN TO OWN. I WILL NOT PURCHASE ANOTHER ONE. *TR
NHTSA ODI #10496485
69,581 miles · Feb 4, 2013
Electrical SystemSteering
CAR WAS FOUND TO NOT START. BATTERY HAD POWER, NO OTHER OBVIOUS ISSUES. CAR WAS INOPERABLE FOR THE WEEKEND. TOWED VEHICLE TO NISSAN DEALERSHIP. BATTERY TESTED LOW AND WAS LATER REPLACED. HOWEVER, THE STEERING LOCK WAS FOUND TO BE DEFECTIVE AND NEEDED TO BE REPLACED. BATTERY REPLACEMENT IS UNDERSTANDABLE BEING THAT THE CAR …
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CAR WAS FOUND TO NOT START. BATTERY HAD POWER, NO OTHER OBVIOUS ISSUES. CAR WAS INOPERABLE FOR THE WEEKEND. TOWED VEHICLE TO NISSAN DEALERSHIP. BATTERY TESTED LOW AND WAS LATER REPLACED. HOWEVER, THE STEERING LOCK WAS FOUND TO BE DEFECTIVE AND NEEDED TO BE REPLACED. BATTERY REPLACEMENT IS UNDERSTANDABLE BEING THAT THE CAR IS MORE THAN 3 YEARS OLD. LOCK STEERING MECHANISM HOWEVER RESULTED IN THE CAR BEING INOPERABLE. PARTS FOR THE LOCK STEERING MECHANISM TOTALED $534.19 PLUS LABOR WHICH TOTALED $282.88. TOTAL BILL WITH NEW BATTERY WAS $1,037.64. CONSIDERING ALL FAILURES LISTED ON THIS PAGE OF THIS SAME PART, A RECALL SHOULD BE CONSIDERED. NISSAN APPARENTLY HAS RECALLED OTHER STEERING LOCKS SIMILAR TO THIS ON GTR MODELS. *TR
NHTSA ODI #10496370
71,996 miles · Feb 4, 2013
Steering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS LOCATED AT THE STEERING LOCK CONTROL UNIT. THE STEERING LOCK CONTROL UNIT WAS REPLACED. THE MANUFACTURER WAS MADE AW…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS LOCATED AT THE STEERING LOCK CONTROL UNIT. THE STEERING LOCK CONTROL UNIT WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,996 AND THE APPROXIMATE CURRENT MILEAGE WAS 72,000.
NHTSA ODI #10496307
38,000 miles · Feb 2, 2013
Steering
LAST SUNDAY MY VEHICLE WAS UNABLE TO START WITH THE FOB KEY. HAD CAR TOWED TO NISSAN AND WAS TOLD THAT IT WAS THE STEERING LOCK SYSTEM. WAS TOLD THE PART IS ON BACK ORDER AND WILL RECEIVED IN APPROX 3 WKS. ALSO, THE COST WOULD BE $930 BEFORE TAX. MY CAR IS 38,000 MILES AND NO LONGER UNDER WARRANTY. BECAUSE MY WINDOWS WERE A…
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LAST SUNDAY MY VEHICLE WAS UNABLE TO START WITH THE FOB KEY. HAD CAR TOWED TO NISSAN AND WAS TOLD THAT IT WAS THE STEERING LOCK SYSTEM. WAS TOLD THE PART IS ON BACK ORDER AND WILL RECEIVED IN APPROX 3 WKS. ALSO, THE COST WOULD BE $930 BEFORE TAX. MY CAR IS 38,000 MILES AND NO LONGER UNDER WARRANTY. BECAUSE MY WINDOWS WERE ACCIDENTALLY LOWERED DUE TO SOMEONE HOLDING DOWN UNLOCK BUTTON ON FOB AND THEY WERE UNABLE TO CLOSE MY WINDOWS SINCE MY CAR FAILED TO START, THEY ARE ALSO SAYING I HAVE TO PAY A DAILY STORAGE FEE SINCE THEY ARE UNABLE TO LEAVE MY CAR OUTSIDE DUE TO ALL THE WINDOWS BEING DOWN. *TR
NHTSA ODI #10496194
75,173 miles · Feb 2, 2013
Steering
DROVE TO WORK IN THE MORNING WITHOUT ANY PROBLEMS. TRIED TO START MY CAR AT THE END OF THE DAY. CAR WOULD NOT START. THE INTELLIGENT KEY WARNING LIGHT WAS ON. CALLED THE DEALERSHIP. THEY SUGGESTED TRYING MY OTHER KEY FOB. I HAD SOMEONE BRING THAT TO ME, BUT THE CAR STILL WOULDN'T START. WITH NO OTHER OPTIONS, I HAD THE CA…
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DROVE TO WORK IN THE MORNING WITHOUT ANY PROBLEMS. TRIED TO START MY CAR AT THE END OF THE DAY. CAR WOULD NOT START. THE INTELLIGENT KEY WARNING LIGHT WAS ON. CALLED THE DEALERSHIP. THEY SUGGESTED TRYING MY OTHER KEY FOB. I HAD SOMEONE BRING THAT TO ME, BUT THE CAR STILL WOULDN'T START. WITH NO OTHER OPTIONS, I HAD THE CAR TOWED TO THE DEALERSHIP (FOR $165, WHICH INCLUDED AN EXTRA $75 FEE TO HAVE THE CAR REMOVED FROM A PARKING GARAGE). THEY DIAGNOSED THE PROBLEM AS A FAULTY STEERING LOCK ASSEMBLY AND REPLACED IT FOR $624.91. I FILED A COMPLAINT WITH NISSAN AND WAS OFFERED A $250 SERVICE CREDIT FOR A FUTURE REPAIR, WHICH WOULD NEED TO BE USED IN ONLY 6 MONTHS. WHEN I INDICATED THAT THIS WAS UNACCEPTABLE, THE MANUFACTURER WOULD NOT OFFER ANY OTHER COMPENSATION, NOR ACKNOWLEDGE THAT OTHERS WERE HAVING THE SAME PROBLEM. GIVEN THAT THERE IS NO WARNING FOR THIS PROBLEM WHICH RENDERS A LESS THAN 4 YEAR CAR COMPLETELY INOPERABLE, NOR IS THERE ANY WAY TO PREVENT THIS PROBLEM FROM HAPPENING, THIS PART NEEDS TO BE RECALLED! KEYLESS ENTRY IS ONE OF THE REASONS WHY I BOUGHT THIS CAR..... NOW IT'S MY BIGGEST COMPLAINT. *TR
NHTSA ODI #10496180