NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,547 reports57,000 miles · Feb 23, 2013
Electrical SystemService Brakes, HydraulicSteering
PARKED CAN IN FRONT OF STORE AND ATTMPTED TO START IT BUT IT WOULD NOT START. YELLOW "KEY MISSING" LIGHT COMES ON BUT IT WON'T START. KEY BATTERY IS NEW, CAR BATTERY IS NEW, WON'T JUMP START. CAR IS DEAD. TURNS OUT TO BE THE STEERING LOCK MECHANISM. ONLY 57, 000 MILES AND THIS IS ONLY ONE OF MANY ISSUES WE HAVE HAD WITH THIS C…
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PARKED CAN IN FRONT OF STORE AND ATTMPTED TO START IT BUT IT WOULD NOT START. YELLOW "KEY MISSING" LIGHT COMES ON BUT IT WON'T START. KEY BATTERY IS NEW, CAR BATTERY IS NEW, WON'T JUMP START. CAR IS DEAD. TURNS OUT TO BE THE STEERING LOCK MECHANISM. ONLY 57, 000 MILES AND THIS IS ONLY ONE OF MANY ISSUES WE HAVE HAD WITH THIS CAR. NEW BATTERY (2) NEW BRAKE SWITCH NEW ALTERNATOR NEW A/C PUMP NEW FRONT ROTOR. *TR
NHTSA ODI #10499777
49,230 miles · Feb 23, 2013
Electrical SystemSteering
ELECTRONIC STEERING LOCK CONTROL BOARD - CAR WILL NOT START AND IS ILLUMINATING THE YELLOW KEY SYMBOL. HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A FAILING ELECTRONIC STEERING LOCK CONTROL BOARD. THEY TOLD ME THAT THE PART IS AROUND $500 AND WITH LABOR THE TOTAL IS $779. WAS TOLD IT HAS BEEN HAPPENING A LOT …
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ELECTRONIC STEERING LOCK CONTROL BOARD - CAR WILL NOT START AND IS ILLUMINATING THE YELLOW KEY SYMBOL. HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A FAILING ELECTRONIC STEERING LOCK CONTROL BOARD. THEY TOLD ME THAT THE PART IS AROUND $500 AND WITH LABOR THE TOTAL IS $779. WAS TOLD IT HAS BEEN HAPPENING A LOT WITH THIS MODEL AND MILEAGE. MY CAR IS LESS THAN 4 YEARS OLD SO I SHOULD NOT HAVE TO SPEND THIS MUCH MONEY TO DRIVE IT. PLEASE INSIST ON THEM RECALLING THIS ISSUE AND REIMBURSING THE FULL AMOUNT TO ME. IF NOT, THIS WILL BE MY LAST NISSAN. *TR
NHTSA ODI #10499751
117,000 miles · Feb 23, 2013
Electrical SystemSteering
WHEN MY DAUGHTER WENT OUT TO START THE VEHICLE,THE SECURITY SYSTEM FOR THE STEERING COLUMN LOCK/UNLOCK WOULD NOT ALLOW THE CAR TO BE STARTED DUE TO IT SAYING THAT THE STEERING COLUMN WAS LOCKED WHEN IT ACTUALLY WASN'T.THIS SEEMS TO BE A VERY COMMON PROBLEM IN ALL OF THE 2008-2009 NISSAN ALTIMAS.IT HAS BEEN AT THE NISSAN DEALERSH…
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WHEN MY DAUGHTER WENT OUT TO START THE VEHICLE,THE SECURITY SYSTEM FOR THE STEERING COLUMN LOCK/UNLOCK WOULD NOT ALLOW THE CAR TO BE STARTED DUE TO IT SAYING THAT THE STEERING COLUMN WAS LOCKED WHEN IT ACTUALLY WASN'T.THIS SEEMS TO BE A VERY COMMON PROBLEM IN ALL OF THE 2008-2009 NISSAN ALTIMAS.IT HAS BEEN AT THE NISSAN DEALERSHIP FOR 5 DAYS NOW,AND THEY ARE TELLING ME IT WILL BE ANOTHER 5 DAYS BEFORE THEY CAN GET THE PART NEEDED DUE TO IT BEING ON BACKORDER.THESE CARS SHOULD BE RECALLED BY NISSAN BEFORE SOMEONE GETS STRANDED.THE ONLY THING THAT CAN BE DONE WHEN THIS RELAY QUITS IS TO HAVE THE CAR TOWED TO THE CLOSET DEALERSHIP.THIS REPAIR COSTS AROUND 1000.00 (LABOR,PARTS,TOWING),AND THAT IS IF AND WHEN THEY CAN GET THE PART. *TR
NHTSA ODI #10499748
85,000 miles · Feb 22, 2013
Electrical SystemSteering
CAR WILL NOT START AND IS ILLUMINATING THE YELLOW KEY SYMBOL. HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A FAILING ELECTRONIC STEERING LOCK CONTROL BOARD. THEY TOLD ME THAT THE PART IS AROUND $500 AND WITH LABOR THE TOTAL IS $950. FURTHERMORE, THE PART IS ON BACK ORDER AND THEY DO NOT KNOW WHEN THE PART W…
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CAR WILL NOT START AND IS ILLUMINATING THE YELLOW KEY SYMBOL. HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A FAILING ELECTRONIC STEERING LOCK CONTROL BOARD. THEY TOLD ME THAT THE PART IS AROUND $500 AND WITH LABOR THE TOTAL IS $950. FURTHERMORE, THE PART IS ON BACK ORDER AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE. THEY INDICATED POSSIBLY TWO WEEKS. WAS ALSO TOLD THAT THIS IS AN ISSUE THAT IS GOING ON WITH THIS PART AND THAT I SHOULD CALL NISSAN TO FILE A COMPLAINT WITH THE CONSUMER AFFAIRS DEPARTMENT AT 800-NISSAN1. IT LOOKS LIKE THERE ARE TONS OF PEOPLE HAVING THIS ISSUE, SO IF YOU ARE AS WELL, PLEASE LOG YOUR INCIDENT/COMPLAINT WITH NISSAN AT THE NUMBER ABOVE AS WELL ENTERING IT ON THIS WEBSITE. *TR
NHTSA ODI #10499720
44,000 miles · Feb 20, 2013
Electrical SystemSteering
I PURCHASED THIS USED 2009 NISSAN ALTIMA FROM A DEALER IN MY LOCAL TOWN. WHEN I BOUGHT THE VEHICLE IT HAD AROUND 36-38,000 MILES ON IT (CAN'T REMEMBER AT THIS TIME). HAD THE VEHICLE FOR A LITTLE OVER A YEAR, I DO REGULAR MAINTENANCE ON IT AND HAVE HAD NO PROBLEMS. I DRIVE THIS VEHICLE APPROX 100 MILES A WEEK, AND WHEN I WENT TO …
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I PURCHASED THIS USED 2009 NISSAN ALTIMA FROM A DEALER IN MY LOCAL TOWN. WHEN I BOUGHT THE VEHICLE IT HAD AROUND 36-38,000 MILES ON IT (CAN'T REMEMBER AT THIS TIME). HAD THE VEHICLE FOR A LITTLE OVER A YEAR, I DO REGULAR MAINTENANCE ON IT AND HAVE HAD NO PROBLEMS. I DRIVE THIS VEHICLE APPROX 100 MILES A WEEK, AND WHEN I WENT TO LEAVE WORK THE OTHER DAY THE VEHICLE WOULDN'T TURN ON. THE INTELLIGENCE KEY BATTERY WAS CHARGED, THE BATTERY FOR THE CAR WAS CHARGE, I UNHOOKED THE BATTERY AND RESET IT, STILL NOTHING. THE VEHICLE WAS IN PARK AND I COULDN'T DO ANYTHING TO GET IT TO TURN ON. I TOWED IT TO THE LOCAL DEALERSHIP WHO RAN A DIAGNOSTIC AND SAID IT WAS THE, "STEERING LOCK CONTROL UNIT" WHICH WOULD COST $717 FOR PART AND LABOR ALONG WITH A $70 DIAGNOSTIC FEE. I WAS LUCKY I WASN'T STRANDED IN A BAD AREA OR WITHOUT A WAY TO REACH SOMEONE. THEY NEED TO RECALL THIS PART, TOO MANY INCIDENTS WITH THIS PART IN NISSAN VEHICLES. *TR
NHTSA ODI #10499491
81,000 miles · Feb 20, 2013
Steering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED IN THE IGNITION TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE HE WAS ADVISED THAT THE STEERING LOCK MECHANISM FAILED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURR…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED IN THE IGNITION TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE HE WAS ADVISED THAT THE STEERING LOCK MECHANISM FAILED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 81,000.
NHTSA ODI #10499432
27,000 miles · Feb 20, 2013
Steering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE KEY WARNING ICON WAS ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE STEERING LOCK CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE KEY WARNING ICON WAS ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE STEERING LOCK CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 27,291.
NHTSA ODI #10499420
50,000 miles · Feb 20, 2013
Steering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER AND THE VEHICLE WOULD BE REPAIRED UPON THE ARRIVA…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER AND THE VEHICLE WOULD BE REPAIRED UPON THE ARRIVAL OF THE PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10499383
117,000 miles · Feb 20, 2013
Steering
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN TRYING TO START THE VEHICLE, A WARNING ERRONEOUSLY APPEARED STATING THAT THE STEERING WAS LOCKED. THE VEHICLE WAS LATER TOWED TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT A SWITCH IN THE STEERING COLUMN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEH…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN TRYING TO START THE VEHICLE, A WARNING ERRONEOUSLY APPEARED STATING THAT THE STEERING WAS LOCKED. THE VEHICLE WAS LATER TOWED TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT A SWITCH IN THE STEERING COLUMN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE PARTS WERE ON BACK ORDER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 117,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10499370
51,000 miles · Feb 19, 2013
Electrical System
WALKED OUT OF WORK AND THE KEY INDICATOR WAS ILLUMINATED ON MY DASHBOARD AND THE CAR WOULD NOT START. AFTER REPLACING THE KEY FOB BATTERY, CHECKING THE ACTUAL CAR BATTERY, AND TRYING MY SPARE KEY FOB, I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THIS IS A KNOWN…
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WALKED OUT OF WORK AND THE KEY INDICATOR WAS ILLUMINATED ON MY DASHBOARD AND THE CAR WOULD NOT START. AFTER REPLACING THE KEY FOB BATTERY, CHECKING THE ACTUAL CAR BATTERY, AND TRYING MY SPARE KEY FOB, I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THIS IS A KNOWN ISSUE AND MANUFACTURING DEFECT FOR THIS MODEL (CAN HAPPEN AT ANY TIME REGARDLESS OF MILEAGE, WEAR AND TEAR ETC) AND A CASUAL GOOGLE SEARCH RETURNS COUNTLESS ISSUES OF THE VERY SAME THING. IF NISSAN CARES ABOUT THEIR CUSTOMERS, A RECALL SHOULD BE IN ORDER. *TR
NHTSA ODI #10499303