2009 Nissan Altima

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE PUSH BUTTON IGNITION WOULD NOT START THE VEHICLE. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THE INTELLIGENT KEY WAS LOCKED AND IT WOULD NOT ALLOW THE VEHICLE TO START. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000. *TR

THE STEERING LOCK SENSOR BURNED OUT AS DESCRIBED BY THE SERVICE CENTER AT WEST COVINA NISSAN IN CALIFORNIA. AS I WAS RESEARCHING TO VERIFY THAT IN FACT IT WAS THE STEERING LOCK SENSOR, I FOUND THAT THERE WERE MANY NISSAN OWNERS THAT HAD THE SAME PROBLEM AS I, THE SENSOR BURNED OUT AT ABOUT 70K MILES ON THE VEHICLE. IT OCCURRED TO ME THAT IF THIS SENSOR HAD BURNED OUT WHILE I WAS DRIVING IT COULD HAVE BEEN A DISASTER. I BELIEVE THAT THIS PART SHOULD BE RECALLED FOR THE POTENTIAL DANGER AND DEFECTIVE PART. THE REPAIR IS ABOUT $750.00. WHICH I PAID. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE PULLED TO THE SIDE OF THE ROAD FOR PERSONAL HEALTH ISSUES. THE CONTACT ATTEMPTED TO RESTART THE PUSH-BUTTON START BUT THE ENGINE FAILED TO OPERATE. THE GEAR LEVER WAS SHIFTED INTO NEUTRAL IN ORDER FOR THE CONTACT TO COAST TO A SAFE LOCATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND INFORMED THE CONTACT THAT THE VEHICLE WAS INELIGIBLE FOR SERVICE UNDER A MANUFACTURER'S SERVICE WARRANTY EXTENSION. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

I WAS TRAVELING WESTBOUND ON THE INTERSTATE WHEN A CHEVROLET SILVERADO TRUCK CUT INTO MY LANE AND STOPPED ABRUPTLY. I DID NOT HAVE TIME TO REACT AND REAR-ENDED THE VEHICLE. MY CAR ENDED UP UNDER HIS BUMPER WITH MAJOR FRONT END DAMAGE. MY BUMPER WAS DRAGGING WHEN I PULLED TO THE SIDE, BOTH HEADLIGHTS WERE BROKEN, THE HOOD WAS DAMAGED, AND THE RADIATOR AND TRANSMISSION WERE LEAKING. THE GRILL WAS SMASHED IN AND WAS BEHIND THE FRONT BUMPER. I WAS TRAVELING AT LEAST 40 MILES PER HOUR. I BOUGHT THE CAR BRAND NEW IN 2009 AND IT HAD LESS THAN 40,000 MILES ON IT. THIS IS THE FIRST ACCIDENT I HAVE EVER BEEN IN. THE OTHER VEHICLE LEFT THE SCENE OF THE ACCIDENT. I WAS TAKEN TO THE HOSPITAL FOR HEAD AND NECK INJURIES. THE AIRBAGS DID NOT DEPLOY. THE POLICE, FIRE, AND TOW TRUCK DRIVER ALL SAID THE AIRBAGS SHOULD HAVE DEPLOYED. *TR

DEAR SIRS: ON MARCH 31ST AT APROX. 2PM I WAS HEADING TO WORK IN I-4 WESTBOUND WHEN MY CAR STARTED TO WOBBLE. I WAS JUST PAST THE OFF-RAMP FOR THE B-LINE, NEAR SEA WORLD, BUT BARELY GO TO THE SIDE OF THE ROAD BEFORE THE CONSTRUCTION ZONE NARROWED THE ROAD. WITHOUT ANY WARNING SIGN OR LIGHT,THE LEFT SIDE REAR TIRE HAD COMPLETELY SEPARATED FROM THE RIM AND WAS FLOPPING AROUND AND CAUGHT THE BUMPER TEARING IT PARTIALLY LOOSE. THROUGH MY INSURANCE, GEICO, I WAS ABLE TO GET A TOW TO UNIVERSAL NISSAN A COUPLE OF HOURS LATER. I CALLED MY HUSBAND AND HE MET ME BY THE CAR. WE WENT WITH THE TOW TO UNIVERSAL AND LEFT THE KEY IN THE DROP BOX. I HAD TO MISS WORK THAT DAY. THE NEXT DAY NISSAN CALLED TO TELL US THE CAR NEEDED "BODY WORK" AND WE HAD TO CALL GEICO TO GET ANOTHER TOW TO UNIVERSAL AUTOBODY. WE WERE VERY CLEAR THAT THE CAR HAD A WARRANTY AND WE THOUGHT THIS REPAIR SHOULD BE COVERED. WE HAD A GEICO REPRESENTATIVE INSPECT THE CAR ON 4-1 AND HE SAID IT WOULD BE 3 DAYS AND $443 TO FIX IT; THE TIRES WERE NOT COVERED BY GEICO AND WE DID NOT MEET OUR DEDUCTIBLE. WE SPOKE WITH UNIVERSAL SEVERAL TIMES TO HONOR THE WARRANTIES WE ARE PAYING FOR. THE PAPERS WERE IN THE CAR AND I ASSUMED OUR RECORDS WOULD BE ON FILE AT UNIVERSAL NISSAN. HE KEPT INSISTING THAT THE TIRES AND DAMAGE WERE NOT COVERED. WE WERE USING MY MOM'S AND ANOTHER OLDER CAR TO GET TO WORK, SO WE DIDN'T GO BACK TO UNIVERSAL AUTOBODY UNTIL THE REPAIRS WERE DONE, APRIL 8TH. WE AGREED ONLY TO REPLACE THE PAIR OF BACK TIRES WITH A USED RIM, AND A "WHEELHOUSE LINER" AND MOUNTING AND BALANCING. THEY SAID THEY HAD NOTHING TO DO WITH THE WARRANTY. I HAD TO PAY FOR THE CAR AND GO TO WORK; THE BILL WAS$725.47 WHICH WE ARE NOW DISPUTING. THE TIRES: 215/60R15 ARE INCORRECTLY BILLED. THE WARRANTY PAPERS WERE INSIDE THE CAR: ROAD HAZARD TIRE COVERAGE (5 YRS) OIL CHANGE & TIRE ROTATION PLAN, TOTAL LOSS PROTECTION ADDENDUM, ROYAL PROTECTION PLAN, ETC. WE ONLY HAD THE CAR 9 MONTHS; I'M READY TO RETURN IT. *TR

I WAS NOT AWARE OF YOUR AGENCY UNTIL A FEW WEEKS AGO THAT IS WHY I AM SENDING THIS E-MAIL TO YOU. MY 2009 ALTIMA WAS APPROXIMATELY 3-4 MONTHS OLD WHEN I WAS SITTING IN THE PASSENGER SEAT (MY HUSBAND WAS DRIVING) THE NO AIR BAG LIGHT CAME ON FOR ME. I NOTIFIED ALHAMBRA NISSAN, ALHAMBRA, CALIFORNIA AND THEY TOLD ME THAT THERE WAS NOTHING WRONG. THE PROBLEM CONTINUED FOR 3 YEARS AND EVERY TIME I ADVISED ALHAMBRA NISSAN AND THEY KEPT TELLING ME NOTHING WAS WRONG (I HAVE DOCUMENTATION SHOWING ALL THE TIMES THIS ISSUE WAS BROUGHT UP). IN 2013 I ADVISED ALHAMBRA NISSAN I WAS STILL HAVING PROBLEMS WITH THE AIR BAG SENSOR, THEY TOLD ME TO CONTACT THE NISSAN CORPORATION. I PLACED SEVERAL CALLS WITH THEM AND ONE OF THE REPRESENTATIVES HAD THE NERVE TO TELL ME THAT IF NISSAN TOOK EVERY SILLY COMPLAINT OF A CUSTOMER THEY WOULD BE OUT OF BUSINESS. FINALLY A REPORT WAS MADE WITH THEM. I WAS ADVISED BY THEM THAT I WOULD HAVE TO HAVE THE DEALERSHIP SEE IT WHEN IT OCCURRED. WHEN IT OCCURRED MY HUSBAND DROVE ME TO THE DEALERSHIP THEY TOOK PICTURES AND RAN SOME TYPE OF TEST WITH A LAPTOP. I WAS TOLD THEY WOULD NOTIFY ME WHEN TO RETURN VEHICLE. I RECEIVED A PHONE CALL AND RETURNED THE VEHICLE. THEY REPLACED THE SEAT ON THE PASSENGER FRONT WERE THEY TOLD ME THAT THE SENSOR WAS LOCATED. WHEN THE REPLACEMENT WAS DONE I PICKED UP MY VEHICLE. I DROVE IT FOR SEVERAL DAYS AND NEVER HAD A CHANCE TO SIT IN THE PASSENGER SIDE TO TEST IF IT OCCURRED AGAIN. WHEN I DID IT OCCURRED AGAIN MY HUSBAND DROVE ME BACK THEY TOOK PICTURES AGAIN AND DID TESTING WITH A LAPTOP AND SAID THEY WOULD GET BACK TO ME. WHEN THEY DID I WAS TOLD THAT PER THE NISSAN CORPORATION MY VEHICLE IS FUNCTIONING AS IT SHOULD. I SEE THAT THE 2013 ALTIMA IS RECALLED FOR THE SAME ISSUE THAT I HAVE HAD FOR 4 YEARS. I ALSO SEE THAT 2003-08 HAS BEEN RECALLED FOR SAME REASON. CAN YOU HELP ME WITH THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT HE ENGAGED THE AUTOMATIC PUSH-TO-START BUTTON HOWEVER, THE ENGINE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE STEERING KEY LOCK WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNAVAILABLE.