2009 Nissan Altima

MY VEHICLE BEGIN TO NOT START PROPERLY AROUND NOVEMBER 2014. IT HAS SINCE GOT TO THE POINT THAT IT WILL NOT START, DUE TO A MALFUNCTION OF THE ELECTRONIC STEERING CONTROL LOCK. I FOUND THIS OUT AFTER SOME TROUBLE SHOOTING AND RESEARCH. I ALSO FOUND THAT THIS IS A KNOWN ISSUE WITH THIS VEHICLE AND YET A FULL RECALL WAS NEVER MADE, DUE TO IT BEING LABELED AS NOT A SAFETY ISSUE. MY WIFE AND 18 MONTH OLD SON WERE STRANDED IN 14 DEGREE WEATHER FOR OVER 3 HOURS TODAY AND THE WIND CHILL WAS BELOW ZERO. I DO NOT UNDERSTAND HOW A COMPANY LIKE NISSAN CAN GET AWAY WITH SAYING THIS MALFUNCTION IS NOT A SAFETY ISSUE. NISSAN HAS ACKNOWLEDGED THE ISSUE, BUT CLAIMS IT WILL NOT BE COVERED AS OUR CAR IS OUT OF WARRANTY. WE NEVER RECEIVED ANYTHING STATING THAT THERE WAS POSSIBLY A DEFECTIVE PART ON OUR CAR. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ONLINE AND I'M SURE SEVERAL HAVE ALREADY FILED COMPLAINTS HERE AS WELL. NISSAN NOW WANTS US TO PAY OUT OF POCKET FOR AN AUTHORIZED DEALERSHIP TO DIAGNOSE THE PROBLEM THAT WE HAVE ALREADY DIAGNOSED, I FIND THIS TO BE AN UNACCEPTABLE BUSINESS PRACTICE, WHICH INDICATES THEY ARE MORE CONCERNED WITH MONEY THEN THE WELFARE OF THEIR CUSTOMERS. I HAVE HAD SEVERAL VEHICLES THAT HAD RECALLS AND NEVER ONCE WAS I REQUIRED TO PAY TO HAVE IT CHECKED OUT. *TR

AFTER MOVING MY CAR TO SHOVEL SNOW, I PARKED IT. I CAME OUT 2 HOURS LATER AND THE CAR WOULD NOT START. ELECTRONIC KEY WORKED, INTERIOR LIGHTS WORKED, HORN WORKED, ALARM WORKED BUT IT WOULD NOT START. I PRESSED THE START BUTTON AND NOTHING. WE TRIED TO JUMP START IT THINKING THE BATTERY MIGHT BE A LITTLE WEAK BUT NOTHING!!! NOW AFTER 2 DAYS OF RESEARCH AND MISSED WORK THE PROBLEM IS IN THE LOCK STEERING COLUMN. I NOW HAVE TO TOW THE CAR TO THE DEALERSHIP AND GOD KNOWS HOW MUCH THIS WILL COST ME. THANK HEAVEN THE CAR JUST DIDN'T DIE WHILE I WAS DRIVING IT! THE CAR ISN'T EVEN PAID OFF YET AND HAS ONLY 40,000 MILES...I HOPE YOUR AGENCY WILL DO SOMETHING FOR ALL THE PEOPLE OUT THERE LIKE MYSELF, THAT PAY GOOD HARD EARNED MONEY FOR SOMETHING, ONLY TO BUY A DEFECTIVE PIECE OF JUNK.IF IT WAS ONLY ME, I'D SUCK IT UP AND MOVE ON BUT ITS HUNDREDS OF US AND IF OTHER ALTIMA OWNERS AREN'T COMPLAIN NOW, DON'T WORRY THEY WILL!!! *TR

WENT OUT THIS MORNING, STARTED MY CAR, DROVE IT TO THE SUPERMARKET, CAME OUT AND THE CAR WON?T START. ACCORDING TO THE INTELLIGENT KEY WARNING LIGHT INFORMATION IN THE MANUAL, IT SAYS I HAVE TO CONTACT THE DEALER. LOOKING AT OTHER POSTS HERE AND OTHER SITES, THIS IS A KNOWN PROBLEM THAT NISSAN DOESN'T RECOGNIZE AS A RECALL PROBLEM. I JUST HOPE I DON?T GET RIPPED OFF TOO MUCH FOR THE REPAIR. *TR

ON MONDAY, JAN 26, ,2015 MY NISSAN ALTIMA WOULD NOT START OR TURN OVER DUE TO THE STEERING LOCK. I CONTACTED NISSAN DEALERSHIP TO GET ASSISTANCE BY DESCRIBING WHAT ISSUE I WAS HAVING WITH MY CAR. I PROVIDED THE FOLLOWING TO SERVICE REPRESENTATIVE; MY CAR WOULD NOT TURN OVER AND THE KEY SYMBOL LIGHT IS APPEARING ON MY DASH BOARD. I WAS TOLD BY THE REP AT NISSAN THAT I WOULD NEED TO HAVE MY CAR TOWED TO THE NISSAN DEALERSHIP/AUTO NATION ASAP. MY CAR WAS TOWED ON MONDAY EVERNING JAN 26, 2015. MY CAR WAS UNDER WARRANTY (SO I THOUGHT), I CONTACTED MY WARRANTY SERVICE AND WAS TOLD MY WARRANTY EXPIRED NOV 26, 2014. ON THE AUTO NATION INVOICE IT SAYS (REPLACE STEERING LOCK AND PERFORMED REGSITION ON STEERING LOCK). MY CAR REPAIRED ON TUE, JAN 27, 2015 AND I WAS ABLE TO PICK-UP MY CAR ON WED, JAN 28, 2015.THE TOTAL REPAIR COST WAS $1,067.47. *TR

THE ELECTRONIC STEERING COLUMN LOCK SUDDENLY FAILED, RESULTING IN THE INABILITY TO START THE CAR. I HAD TO TOW THE CAR TO THE DEALERSHIP TO FIND OUT THAT THE ISSUE IS OUT OF WARRANTY AND WOULD COST BE $900+. AFTER RESEARCHING THE ISSUE, I FOUND THOUSANDS OF SIMILAR EXPERIENCES WITH THE 2009 ALTIMA AND IT IS CLEAR THAT NISSAN IS WELL AWARE OF THIS ISSUE AND THEY HAVE NOT ISSUED A RECALL. I WAS STRANDED, AWAY FROM HOME, AND HAD TO REARRANGE MY ENTIRE DAY WHILE COMING OUT OF POCKET A LARGE SUM OF MONEY WHICH I, QUITE FRANKLY, DO NOT HAVE. I SUBMITTED A WARRANTY EXTENSION REIMBURSEMENT FORM TO NISSAN WHO TURNED AROUND AND TOLD ME THAT I WAS OUT OF LUCK. I WAS REFERRED TO THE NISSAN CONSUMER AFFAIRS WHO CONFIRMED THAT I WAS OUT OF LUCK. I NEVER RECEIVED ANY NOTICE THAT THERE WAS A RECURRING ISSUE WITH THE 2009 NISSAN ALTIMA, OTHERWISE, I WOULD HAVE TAKEN THE CAR IN TO CORRECT THE PROBLEM BEFORE IT BECAME A PROBLEM. I AM ONLY 3 MONTHS OUTSIDE OF THEIR EXTENDED WARRANTY TO BE ELIGIBLE FOR A REIMBURSEMENT. IT APPEARS TO ME THAT NISSAN IS AWARE OF THIS PROBLEM BUT REFUSES TO STAND BY THEIR PRODUCT. *TR

AFTER OWNING THIS CAR LESS THAN 2 YEARS I HAVE NOTICED MY DASHBOARD MELTING AND CAUSING A TERRIBLE GLARE ON THE WINDSHIELD IN LATE MORNING AND EARLY AFTERNOON. THIS HAS LED TO ME ALMOST HITTING A FEW PEOPLE AND OTHER VEHICLES DUE TO LACK OF VISIBILITY. THIS IS A SEVERE SAFETY CONCERNED NOT ONLY AS A DRIVER BUT FOR PEDESTRIANS AND OTHER DRIVERS ON THE ROAD AS WELL. *TR

WENT OUT TO START CAR, AND WOULD NOT START. KEY FOB ALLOWS ME TO OPEN AND LOCK CAR, BUT I AM UNABLE TO GET MY CAR STARTED. I AM BEING TOLD THAT THIS IS A COMMON ISSUE FOR THE 2009 ALTIMAS, WHAT WITH THE STEERING COLUMN LOCKING, AND NOT BEING ABLE TO START. NISSAN HAS BEEN AWARE OF THIS PROBLEM, AND STILL NO RECALL. I WILL HAVE TO PAY TO HAVE THIS VEHICLE TOWED, AND POSSIBLY HAVE TO PAY OVER $1000.00 TO HAVE REPAIRED. THIS ISSUE USUALLY OCCURS AFTER 55,000 MILES, BUT I AM JUST AT 33,000. PLEASE WONT YOU HELP THOSE OF US WITH THIS ISSUE WITH A RECALL ! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR